Related Manuals for Samsung OfficeServ ITP-5114D
Summarization of Contents
SAFETY CONCERNS
Conventions
Explains warning, caution, and note symbols for user safety.
Symbols
Lists and explains caution, restriction, and instruction symbols for product operation.
Warning
Power Plug and Electrical Safety
Instructions on handling power plugs to prevent fire or electric shock.
Environmental and Placement Warnings
Warnings about placing the phone near water, dust, or extreme temperatures.
Heat and Flammability Precautions
Avoid installing near heat sources or using flammable materials.
Emergency Actions for Malfunctions
Steps to take if the phone emits noise, odor, or smoke.
Caution
LAN Cable Connection Best Practices
Correct connection of LAN cable to avoid disabling communication.
Proper Cleaning and Chemical Avoidance
Guidelines for cleaning the phone using soft cloth and avoiding chemicals.
Phone Stability and Load Considerations
Avoid placing heavy objects or unstable surfaces on the phone.
Prohibition of Unauthorized Repairs
Do not separate, repair, or remodel the phone arbitrarily.
Software Upgrade Interruption Risks
Do not turn off power during software upgrades.
Main Features
IP Network Integration
Explains how the IP phone uses the data network for voice communication.
Application Menu System
Introduces the concept of application menus on the phone.
Core Phone Functions
Speed Dial and Call Pickup
Instructions for using speed dial and answering calls at other extensions.
Automatic Redial and Retry Feature
Describes the function to redial busy numbers automatically.
Advanced Call Handling
Call Hold and Conference Calls
Instructions for placing calls on hold and setting up conference calls.
Call Forwarding and Do Not Disturb
How to forward calls and enable DND mode.
Paging and Caller ID Functionality
Using paging function and understanding call ID display.
Checking Parts in the Package
Package Contents Identification
Lists the items included in the phone package.
Phone Model Overviews
ITP-5121D/ITP-5114D Front View
Identifies buttons and features on the front of ITP-5121D/ITP-5114D models.
ITP-5107S Front View
Identifies buttons and features on the front of the ITP-5107S model.
Installing the Phone
ITP-5121D/ITP-5114D Installation Steps
Step-by-step guide for installing the ITP-5121D/ITP-5114D phones.
PC Connection for ITP-5121D/ITP-5114D
Instructions for connecting the LAN cable to the PC.
Installing the ITP-5107S Phone
ITP-5107S Installation Procedure
Step-by-step guide for installing the ITP-5107S phone.
Installing the IP Phone Support
Desktop Phone Support Setup
Instructions for attaching the support for desktop use.
Wall-Mounted Phone Support Setup
Instructions for attaching the support for wall-mounting.
Phone Configuration for Wall Mounting
Handset Hanger Adjustment
How to adjust the handset hanger for wall-mounted phones.
Adjusting Volume
Handset Volume Adjustment
How to increase or decrease handset volume during a call.
Volume Adjustment Details
Speaker Volume Adjustment
How to increase or decrease speaker volume.
Ring Volume Adjustment
How to adjust the ring volume when the phone is ringing.
Entering Characters
Using the 'A' Button for Input
Explains the function of the 'A' button for character input.
Character Input Methods
Dial Button Character Mapping
Table showing character input using dial buttons.
Special Character Input Procedures
How to input special characters using the [#] button.
Telephone Status Indicators
Status Indicator Lights Explained
Explains the meaning of different status indicator lights on the phone.
Button LED Indicator Meanings
Details the LED status for Transfer, Hold, and Speaker buttons.
Making a Call
Calling an Extension Number
Step-by-step guide to calling an internal extension number.
Calling an Outside Number
Procedure for External Calls
Step-by-step guide to making external calls.
Using the Speakerphone
Speakerphone Call Operation Guide
How to make and end calls using the speakerphone.
Initiating a New Call
Disconnecting and Making New Calls
How to disconnect an active call and make a new one.
Redial Functionality
Redialing Last Number Dialed
Instructions for redialing the last external number.
Reviewing and Dialing from Call History
How to review and select numbers from the dialed history.
Saving Numbers for Redial
Saving Dialed Numbers for Later Use
How to save a number for later redialing.
Redialing Saved Numbers Feature
How to redial saved numbers using the [SNR] button or code.
Answering a Call
Answering with Handset Procedure
Steps to answer a call using the handset.
Answering with Speakerphone Procedure
Steps to answer a call using the speakerphone.
Call Pickup Feature
Answering Calls at Other Stations
How to pick up a call ringing at another station.
Features Used During a Call
Hold an Intercom Call
How to put an intercom call on hold.
Call Management During Conversation
Hold an Outside Call Procedure
How to put an outside call on hold and resume it.
Mute Microphone Functionality
How to mute and unmute the microphone during a call.
Transferring a Call
Transferring to Extension or Group
Steps to transfer a call to another extension or group.
Blind Transfer Procedure
How to perform a blind transfer or advise the recipient.
Conference Calls Management
Setting Up Conference Calls
Steps to create a conference call with multiple parties.
Managing Conference Participants
How to add or drop participants from a conference.
Navigation Buttons Overview
Menu Button Functionality
Explains the use of the Menu button in idle and dialling modes.
Key Button Functions
Send and End Button Usage
Describes the functions of the Send and End buttons.
Cancel and Enter Button Operations
Explains the use of Cancel and Enter buttons in menu mode.
Direction Button Operations
Navigating Menu Items with Direction Buttons
How to use direction buttons to move through menus.
Displaying Long Numbers with Direction Buttons
Using direction buttons to view parts of long numbers.
Entering Application Menus
Accessing Main Application Menu
How to access the main application menu from standby mode.
Selecting Menu Items Procedure
Methods for selecting menu items using navigation or dial buttons.
TROUBLESHOOTING
Phone Not Booting Troubleshooting
Steps to troubleshoot when the phone doesn't boot after connecting power.
Post-Booting Phone Functionality Issues
Troubleshooting for issues after the phone has booted.
No Dial Tone Troubleshooting
Steps to resolve issues with no dial tone.
Blank LCD Screen Troubleshooting
Troubleshooting for a blank LCD screen during use.
Troubleshooting Common Issues
Low Ring Volume and No Ringing Solutions
Adjusting volume and troubleshooting ring issues.
Poor Conversation Quality Solutions
Addressing noise and echo issues affecting conversation quality.
Alarm and Caller ID Troubleshooting
Troubleshooting for alarm failures and missing caller IDs.
Product Specifications
Model Specific Technical Details
Details specifications for ITP-5121D, ITP-5114D, and ITP-5107S models.
Need help?
Do you have a question about the OfficeServ ITP-5114D and is the answer not in the manual?
Questions and answers