Page 1
Titan Commander Vandal Resistant Help Point Installation and User Guide Rugged VoIP Telephone Titan, Commander, VR and Help Point models GAI-TRONICS A division of Hubbell Ltd. Doc. No. 502-20-0115-001 Iss 2. Jul 2008. (CN33078-001)
Take adequate precautions when opening the case or installing. If in doubt, isolate connections elsewhere before opening. ▲ The spring-loaded door (Titan models only, where fitted) can close sharply. Take care not to trap fingers etc., during installation and use. Features...
Quick Start Guide IMPORTANT THESE UNITS MUST BE CONFIGURED BEFORE THEY ARE INSTALLED. All units have identical settings as factory defaults, so each one must be individually configured to give it a unique identity on the network. This may be difficult to do after the units are installed. The general sequence for set up and use is: Stage Comment...
Use the Network IP Settings page to change IP settings appropriate for the intended network. Full help is available from www.gai-tronics.co.uk/voipsupport.htm A CD containing all manuals, release notes etc., is available from GAI-Tronics on request. Alternative Configuration Methods. There are 3 methods for configuring GAI-Tronics VoIP telephones: - •...
Failure to do so could result in an unsafe installation. 5.2. Titan As standard, Titan with rear enclosure is supplied with 2 cable glands with sealing washers, 4 countersunk screws with wall plugs and a 3mm Allen key.
Page 9
5.2.1 Wall mounting 1. Using a suitable tool, punch out the 4 holes in the rear enclosure, taking care not to damage or dislodge the plastic bushes. Only four of the eight holes are required - the outer ones are recommended. The inner holes are provided to be compatible with older-style mounting posts, and should be left intact if not used.
Page 10
Pole mounting Kit No 100-02-0208-001 This accessory is for mounting GAI-Tronics telephones on to the side of round poles of 100mm to 200mm diameter (4 - 8in), or on to square or rectangular section uprights of 100mm to 150mm (4 – 6in) across the mounting surface.
Page 11
– in particular the fixing holes are in different positions and there are no corner cut-outs (for door hinges). These models are usually described as “Titan fp” and the supplied mounting kit contains round-headed screws and no glands.
3. Drill holes in the wall at the marked positions. Select appropriate screws, wall plugs etc., for the type of wall, bearing in mind that the weight of the complete phone is around 1.5kg. 4. Route the cable to within the recess, and make connections to the telephone as shown in section 6.5.
Page 13
Pole mounting Kit No 100-02-0208-001 This accessory is for mounting GAI-Tronics telephones on to the side of round poles of 100mm to 200mm (4 – 8in) diameter, or on to square or rectangular section uprights of 100mm to 150mm (4 – 6in) across the mounting surface.
Page 14
7. Ensuring that the glands are at the bottom, pass a proprietary banding strap round each of the pole mounting clamps and the support pole. Tighten to a torque of 4.5Nm (3.3lb-ft) max. 8. Continue the installation by making the appropriate connections (section 6.5).
When wall or pole mounted, VR and Help Point units must be fitted inside a dedicated rear enclosure. The rear enclosure is identical to the Titan enclosure (although usually without a door). Follow the Titan mounting information given in sections 5.2.1 (wall mounting) or 5.2.2 (pole mounting).
Page 16
5.4.2 Flush mounting To flush-mount the telephone to a wall: 6. Prepare a recess (at least 50mm, 2in deep) in the wall according to the dimensions shown. 7. Mark the wall with hole centres based on the dimensions shown (166 x 307mm, 6.5 x 12.1in). If necessary offer the faceplate up to the wall to check alignment.
Connections and Installation 6.1. General IMPORTANT THIS PRODUCT CAN CONTAIN HAZARDOUS VOLTAGES. IT IS ESSENTIAL THAT THE WATERPROOF SEAL IS PROPERLY MADE DURING INSTALLATION, TO ENSURE THAT WATER CANNOT GET INTO THE ENCLOSURE. THE INGRESS OF WATER CAN CAUSE ACCESSIBLE PARTS OF THE TELEPHONE TO BECOME LIVE, AND THEREFORE MUST BE PREVENTED AT ALL COSTS.
IEC 60227 designation H05 VV-F or H05 VV-F2, or for rubber insulated cords, IEC 60245 designation H05 RR-F Extra precautions must be taken for flush-mounted Titan, VR and Help Point products (where a GAI-Tronics rear enclosure is not used). In this...
Caution – take care to support the spring-loaded door whilst open to prevent it slamming shut and trapping fingers. The Titan telephone is intended for vertical installation to a wall or pole. Select the required mounting method (section 5) and mount the rear enclosure first where applicable.
Page 20
IP1 IP2 IP3 IP4 Connection to Output 1 Connector Legend Clamp (on Connection secondary to Input 1 AUX 24-48Vdc insulation) Connection Barrier Cabling example showing connections to Input 1, Output 1 and aux. DC supply. Take particular note of the cable clamping arrangements – all cables must be securely clamped in the clamps provided.
Control inputs - for connection to voltage free contacts only. Internal pull-up resistor source current = 300uA. These inputs form part of a SELV circuit and precautions must be taken to prevent hazardous voltages being applied to these circuits LAN connection - RJ45 on Cat5 or Cat5e UTP cable All other connections - 0.14mm²...
6.7. Commander Connections Make the appropriate connections as shown on the diagrams below. Input connections Clamping position for Power connections input and power cables Ringer connector M+ M- LOOP Ringer WARNING! DO NOT DRILL ANY ADDITIONAL HOLES IN THIS CASE Serial port Clamping position for network cable...
Hookswitch M+ M - LOOP AUX DC supply Common (for inputs) Ringer Handset Inputs Clamp External power supply – 24-48Vdc, 200mA NOTE: Earlier models (produced prior to May 2008) are 48Vdc only. Check the connector legend as shown above. If it is marked "AUX" it can accept voltages between 24 and 48V DC.
Take particular note of the cable clamping arrangements – all cables must be securely clamped in the clamps provided. Connection details for VR and Help Points are identical to Titan, please refer to section 6.5 above. Note: if powering from 24Vdc, the power supply must be capable of delivering 400mA.
Electronic with no external moving parts Ringer loudness 80dBA @ 1m Handset Suitable for inductive coupling to Hearing Aids having (Titan & a `T' switch position. Commander) Tested to ETS 300-381 Network 10/100 BaseT Ethernet RJ45, Cat5 or Cat5e UTP...
Page 26
Operating: -20ºC to +60ºC (-4°F to 140°F) Storing: -40ºC to +70ºC (-40°F to 158°F) Relative Humidity Up to 95% (non-condensing) Ingress IP65. (Titan with door closed IP66) to EN60529:1992 – Protection Degrees of protection provided by enclosures. Physical characteristics Casing material...
Page 27
Compliance to standards EN55022:1998 + A1:2000, A2:2003 – Information technology equipment. Radio disturbance characteristics. EN55024:1998 + A1:2000, A2, 2003 – Information technology equipment. Immunity characteristics. EN 50121-4: 2000 - Railway applications, emission and immunity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Page 28
European 73/23/EEC - Low Voltage Directive. Directives 89/336/EEC - EMC directive 1999/5/EC – Radio Equipment & Telecommunications Terminal Equipment (R&TTE) Directive 2002/96/EC - Waste Electrical and Electronic Equipment (WEEE) Directive 2002/95/EC - Restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) Recycling The symbol shown here and on the product means...
10. Licensing Notices The firmware in GAI-Tronics VoIP products contains modules subject to licensing and copyright as follows: Module License u-boot GPL V2 Linux kernel GPL V2 Busybox GPL V2 Opal/PWLib Mozilla Public License V1.1 Modutils GPL V2 GPL V2 David L.
Page 32
A division of Hubbell Ltd. Brunel Drive, Stretton Park Burton on Trent, DE13 0BZ England Tel: 01283 500500, Fax: 01283 500400 www.gai-tronics.co.uk The policy of GAI-Tronics is one of continuous improvement, therefore the Company reserves the right to change specifications without notice VoIP Telephone.
Need help?
Do you have a question about the Help Point and is the answer not in the manual?
Questions and answers