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Confidentiality Notice .....................................................................................................................1
Product Overview ............................................................................................................................1
Models ...................................................................................................................................................... 1
System Requirements and Limitations ................................................................................................. 2
Tips for VoIP Subscribers ...................................................................................................................... 3
Features and Functions .......................................................................................................................... 3
Operation .........................................................................................................................................4
Placing an Autodial Emergency Call .................................................................................................... 4
Models 393-800A, 393AL-800A, 394AL-802A, 397-800A, 397-801A & 398-802A ......................................... 4
Placing an Autodial Non-Emergency Call ............................................................................................ 4
Model 397-801A ................................................................................................................................................... 4
Placing a General Telephone Call ......................................................................................................... 4
Models 394AL-802A, 398-801A, and 398-802A ................................................................................................. 4
Receiving a Call ....................................................................................................................................... 4
Multicast Broadcast ................................................................................................................................ 5
Monitoring and Reporting ..................................................................................................................... 5
Installation ......................................................................................................................................6
General Information ............................................................................................................................... 6
Safety Guidelines ..................................................................................................................................... 6
Station Placement .................................................................................................................................... 6
Security Hardware .................................................................................................................................. 6
Conduit Installation Details (Surface-Mount Models) ........................................................................ 7
Models 393-800A, 393AL-800A, and 394AL-802A .............................................................................. 8
Model 397-80xA and 398-80xA Telephones ........................................................................................ 10
Setup ..............................................................................................................................................13
Field Wire installation .......................................................................................................................... 13
Power .................................................................................................................................................................. 13
Network .............................................................................................................................................................. 13
Antenna ............................................................................................................................................................... 13
I/O ....................................................................................................................................................................... 15
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
V
ISIT WWW
G A I - T R O N I C S ® C O R P O R A T I O N
A H U B B E L L C O M P A N Y
T
C
A B L E O F
.
-
.
GAI
TRONICS
COM FOR PRODUCT LITERATURE AND MANUALS
O N T E N T S
Pub. 42004-471B
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Related Manuals for GAI-Tronics Red Alert 393-800A
Summary of Contents for GAI-Tronics Red Alert 393-800A
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Page 1: Table Of Contents
Tips for VoIP Subscribers ........................3 Features and Functions .......................... 3 Operation ............................4 Placing an Autodial Emergency Call ....................4 Models 393-800A, 393AL-800A, 394AL-802A, 397-800A, 397-801A & 398-802A ......... 4 Placing an Autodial Non-Emergency Call .................... 4 Model 397-801A ..............................4 ... - Page 2 Prevention ................................23 Service ..............................23 Troubleshooting ............................ 24 Specifications ..........................25 Replacement Parts ..........................27 GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA 610-777-1374 800-492-1212 Fax: 610-796-5954 ISIT WWW TRONICS COM FOR PRODUCT LITERATURE AND MANUALS...
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Page 3: Confidentiality Notice
GAI-Tronics product or system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third party. -
Page 4: System Requirements And Limitations
. 42004-471B 2 of 26 IP T ANDS FREE ELEPHONES Model Description Flush-Mount WiFi VoIP Telephone, weatherproof, brushed stainless steel front panel, 397-800A autodial push button, C LED, and 24 V dc power supply. HELP ECEIVED Flush-Mount WiFi VoIP Telephone, weatherproof, brushed stainless steel front panel, 397-801A autodial push button, autodial push button, C... -
Page 5: Tips For Voip Subscribers
. 42004-471B 3 of 26 IP T ANDS FREE ELEPHONES Tips for VoIP Subscribers If you have or are thinking of subscribing to an interconnected VoIP service, you should: Provide your accurate physical address to your interconnected VoIP service provider to ensure that emergency services can quickly be dispatched to your location. -
Page 6: Operation
ELEPHONES Operation Placing an Autodial Emergency Call Models 393-800A, 393AL-800A, 394AL-802A, 397-800A, 397-801A & 398-802A To place an emergency call: 1. Press the HELP push button to place an immediate call to a preprogrammed emergency number, typically a security office or 911. -
Page 7: Multicast Broadcast
When making a Multicast call, the SIP server will send a paging request to a specific IP address and expect multiple telephones to accept and play the subsequent audio. GAI-Tronics VoIP telephones can be programmed for up to eight Multicast addresses to permit the receipt of Multicast broadcasts from different sources or to enable zoning of broadcasts. -
Page 8: Installation
All of the telephones described in this manual are vandal-resistant. The front panel for each telephone covered in this manual is attached to its enclosure with security screws. A GAI-Tronics Model 233-001 Security Screwdriver or Torx T-25 security head tip (sold separately) is required for installing the telephone. -
Page 9: Conduit Installation Details (Surface-Mount Models)
FREE ELEPHONES Conduit Installation Details (Surface-Mount Models) GAI-Tronics recommends installing power lines in conduit to protect against accidental damage and vandalism. To prevent moisture from entering the enclosure, we strongly recommend the following: Conduit should enter the enclosure from the bottom. -
Page 10: Models 393-800A, 393Al-800A, And 394Al-802A
2. When mounting outdoors, installation of a surge suppresser (customer-supplied) on the power line is recommended. 3. For Model 393-800A only: Create a conduit access hole using a Greenlee-type punch that is equivalent in size to the conduit diameter. Bottom entry is strongly recommended. Insert Figure 5. - Page 11 9 of 26 IP T ANDS FREE ELEPHONES Figure 6. Model 393AL-800A Figure 7. Model 394AL-802A Figure 8. Model 393-800A Figure 9. Models 393AL-800A and 394AL-802A Component Locations (Antenna is externally mounted.) f:\standard ioms - current release\42004 instr. manuals\42004-471b.doc 07/14...
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Page 12: Model 397-80Xa And 398-80Xa Telephones
1. Use the supplied back box to mount the Model 397-800A, 397-801A, 398-801A and 398-802A WiFi VoIP Telephones in flush-mount applications or in a GAI-Tronics Model 234 Series Stanchion. Mount the back box to the structure using the appropriate hardware. Refer to Figure 15 for cutout dimensions. - Page 13 . 42004-471B 11 of 26 IP T ANDS FREE ELEPHONES Figure 12. Model 398-801A Figure 13. Model 398-802A Figure 14. Component Locations for Models 397-800A, 397-801A, 398-801A, and 398-802A f:\standard ioms - current release\42004 instr. manuals\42004-471b.doc 07/14...
- Page 14 . 42004-471B 12 of 26 IP T ANDS FREE ELEPHONES Figure 15. Flush-Mount WiFi VoIP Telephone Back Box Mounting Details Panel Cut-Out: 10.13 H 7.63 W inches (257 194 mm) f:\standard ioms - current release\42004 instr. manuals\42004-471b.doc 07/14...
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Page 15: Setup
This antenna is pre- connected to the internal antenna connector. The Model 393-800A uses an internal antenna. Models 397- 80xA and 398-80xA require the use of an external WiFi antenna. The antenna cable must be fed through the rear enclosure of the telephone and secured to the SMA connector. - Page 16 FREE ELEPHONES A Model 12234-102 Antenna/Lens Kit (sold separately) should be used when installing the Model 397- 80xA and 398-80xA in a GAI-Tronics 234 Series Stanchion. Figure 16. WiFi VoIP Telephone PCB Assembly f:\standard ioms - current release\42004 instr. manuals\42004-471b.doc...
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Page 17: I/O
. 42004-471B 15 of 26 IP T ANDS FREE ELEPHONES Inputs Four auxiliary inputs have been provided for customer use. Terminations for these inputs are provided on terminal block P12. Connect each input between the desired input (INPUT 1–4) and common (GND) on terminal block TB1. -
Page 18: Hands - Free
. 42004-471B 16 of 26 IP T ANDS FREE ELEPHONES Recommended Cabling Table 5. Recommended Cabling Cable Use Size and Type Power Two-conductor, No. 22 AWG is typical Inputs Two-conductor, No. 22 AWG is typical Output contacts Two-conductor, No. 18 AWG is typical Antenna RG58 coaxial cable WiFi VoIP Telephone Input Contacts... -
Page 19: Strobe Connection
MERGENCY energized for the duration of the emergency call. In most applications, an output is used to operate a GAI-Tronics Model 530-001/531A Strobe (sold separately). For connection details, please refer to Figure 17 or the Model 530-001/531A installation instructions included with the strobe (GTC Pub. 42004-395). -
Page 20: Status Indication
. 42004-471B 18 of 26 IP T ANDS FREE ELEPHONES Status Indication Power The Power LED located on the VoIP PCBA illuminates when power is applied to the telephone. Refer to Figure 18 for location. Heartbeat The Heartbeat LED located on the VoIP PCBA will flash when the telephone is operational over the WLAN. -
Page 21: Programming
Programming The installer should ensure that the network is configured to allow VoIP communications (using the SIP protocol) between the desired locations before attempting to configure the GAI-Tronics VoIP Telephones. WiFi Interface Setup Configuration of the WiFi interface is required to set up security of the WLAN unit’s connection. - Page 22 . 42004-471B 20 of 26 IP T ANDS FREE ELEPHONES Figure 20. WiFi Interface Network Configuration Webpage f:\standard ioms - current release\42004 instr. manuals\42004-471b.doc 07/14...
- Page 23 . 42004-471B 21 of 26 IP T ANDS FREE ELEPHONES In the Network Configuration page, enter the parameters WLCH, WSTO, WLK1, WLPP and WLSI. Other settings need not be entered. WLCH is the Wireless LAN Channel. WSTO is the Wireless Security Type. The following are the choices: Table 6.
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Page 24: Voip Pcba Setup
. 42004-471B 22 of 26 IP T ANDS FREE ELEPHONES VoIP PCBA Setup The easiest way to get started is to make a network connection to the unit and log on via a web browser. The unit is initially set with a static IP address: 192.168.1.2 IP address A user name and password will be requested. -
Page 25: Maintenance
WiFi VoIP Telephone requires depot service, contact your Regional Service Center for a return authorization number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a purchase order number. If the equipment is under warranty, repairs will be made without charge. -
Page 26: Troubleshooting
. 42004-471B 24 of 26 IP T ANDS FREE ELEPHONES Troubleshooting Table 7. Troubleshooting Chart Problem Possible Solution Low volume If the volume is low, increase the volume level in the telephone’s programming configuration. High volume If the volume is high, decrease the volume level in the telephone’s programming configuration. -
Page 27: Specifications
Relative humidity ....................Up to 95%, non-condensing PCBA (printed circuit board assembly) ................Conformal coated Model 393-800A Enclosure construction ................Engineered plastic, safety yellow Dimensions ..........9.50 H 8.00 W 4.00 D inches (241.3 203.2 101.6 mm) Weight ........................... - Page 28 . 42004-471B 26 of 26 IP T ANDS FREE ELEPHONES Models 397-800A, 397-801A, 398-801A and 398-802A Construction Front panel ................14-gauge, type 304 brushed stainless steel Back box ............16-gauge cold-rolled steel with black polyurethane finish Braille keypad (Model 398-80xA only) ..............Chrome-plated zinc Dimensions Front panel ..............
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Page 29: Replacement Parts
. 42004-471B 27 of 27 IP T ANDS FREE ELEPHONES Replacement Parts 393AL- 394AL- Part No. Description -800A 800A 802A -800A -801A -801A -802A 233-001 Model 233-001 Security Screwdriver 12565-802 Carrier/WiFi VoIP PCBA Replacement Kit ... - Page 30 Warranty Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall comply with the then-current product specifications and product literature, and if applicable, shall be fit for the purpose specified in the agreed-upon quotation or proposal document.