Table of Contents
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This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
Neptune DC
This Base Manual covers general information
Refer to individual Technical Sheet
for information on specific models
This manual includes, but is
not limited to the following:
MCE8000AY
MCG8000AW
16022785
Revision 0
November 2003
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Table of Contents
Related Manuals for Maytag MCG8000AW
Summarization of Contents
Important Information
Important Notices for Servicers and Consumers
Guidelines for safe and proper service procedures for technicians and consumers.
Customer Service Support Center
Contact information for Maytag customer support and assistance.
Recognize Safety Symbols, Words, and Labels
Explanation of safety symbols (DANGER, WARNING, CAUTION) and their meanings.
Important Safety Information
Electrical Service Information
Details on electrical requirements for dryer installation and operation.
About Ground Wires
Explanation of grounding procedures and their importance for safety.
Gas Connection Information
Guidelines and warnings for connecting the gas supply to the dryer.
For proper operation at altitudes above 2,500 feet
Adjustments needed for natural gas valve orifices at higher altitudes.
Gas Connection
Instructions for connecting the gas supply, including testing for leaks.
General Information
Model Identification
How to find and record appliance model and serial number information.
Service
Information on locating authorized service and warranty support.
Parts and Accessories
How to order replacement parts and accessories for the appliance.
Extended Service Plan
Information about purchasing an extended service plan for the appliance.
Troubleshooting Procedures
Troubleshooting Guide
Common problems and their potential causes and solutions.
Diagnostic State Menu
How to access and navigate the diagnostic state menu for service.
Read Sensor Inputs
Utility to display sensor input values for diagnostic purposes.
Pd Membrane Keypad Utility
Utility to test the functionality of the membrane keypad.
Accessing Diagnostic Codes
Procedure to view stored diagnostic and help codes.
Clear Diagnostic Codes
Utility to clear stored diagnostic codes from the system memory.
Diagnostic Codes
Table listing diagnostic codes, triggers, and recommended actions.
Reset to Factory Default Conditions
Steps to reset appliance controls to their original factory default settings.
Sensor Bar Diagnostics
Procedure to diagnose issues with the sensor bar system.
View Cycle Statistics
Utility to view the number of cycles and hours for each dryer.
Manual Membrane Pad Check
Procedure for checking continuity of membrane keypad connections.
Logic Board Connectors
Details of connectors and pin assignments on the logic board.
Relay Header Connections
Table of relay connections, descriptions, and voltages.
Power and Relay Board Connectors
Details of connectors and pin assignments on the power and relay boards.
Disassembly Procedures
Lower Door Reversal/Removal
Step-by-step guide to reverse or remove the lower dryer door.
Door Hook Removal
Instructions for removing the door hook mechanism.
Shaker Removal
Steps to disconnect and remove the shaker assembly.
Console Removal
Instructions for removing the dryer's control console.
Logic Board Removal
Step-by-step guide to remove the main logic control board.
Front Access Panel Removal
Instructions for removing the front access panel of the appliance.
Tumbler Drum Removal
Step-by-step guide to remove the tumbler drum from the dryer.
Heater Assembly Removal
Instructions for removing the heater assembly from the dryer.
Relay Board Removal
Steps for removing the relay board from the appliance.
Blower and Motor Removal
Instructions for removing the blower and motor assembly.
Water Valve Removal
Step-by-step guide to remove the water valve assembly.
Steamer Blower Removal
Instructions for removing the steamer blower assembly.
Steamer Heater Removal
Steps to remove the steamer heater assembly.
ELECTRICAL WARNINGS
SERVICE
Guidelines for obtaining service and safety precautions during servicing.
IMPORTANT SAFETY INSTRUCTIONS
WELCOME
Introductory message congratulating the user on their purchase.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
General guidance on applying safety instructions and exercising caution.
RECOGNIZE Safety Symbols, Words, Labels
Explains safety symbols and their meanings for user awareness.
USING THE CONTROLS - UPPER DRYING CABINET
WATER BOTTLE/DRYER SHEET CADDY
Instructions for using and maintaining the water bottle and dryer sheet caddy.
SPECIAL LAUNDRY TIPS FOR THE UPPER DRYING CABINET
General Recommendations
General advice for loading and using the upper drying cabinet.
Loading - Hanging
Guidance on how to hang items for drying in the cabinet.
Loading - Laying Flat
Instructions for drying items by laying them flat on shelves.
INSTALLING SHELVES
Steps for correctly installing shelves within the drying cabinet.
SHELF STORAGE
How to store shelves when they are not in use.
OPERATING TIPS - LOWER TUMBLE DRYER
CLEAN THE LINT FILTER
Importance and procedure for cleaning the lint filter.
LOAD THE DRYER PROPERLY
Guidelines for loading the dryer to ensure optimal performance.
ADD A FABRIC SOFTENER SHEET (IF DESIRED)
Instructions for using fabric softener sheets.
SPECIAL LAUNDRY TIPS FOR THE LOWER TUMBLE DRYER
AVOID DRYER DRYING
List of items that should not be dried in the dryer.
CARE AND CLEANING
REPLACE DRUM LIGHT
Step-by-step guide to replace the drum light bulb.
REPLACE DRYING CABINET LIGHT
Instructions for replacing the drying cabinet light bulb.
REVERSE THE DOOR
Step-by-step guide to reverse the dryer door's swing direction.
DRYING CENTER WARRANTY
To Receive Warranty Service
Instructions on how to obtain authorized warranty service.
What is not covered by these warranties:
List of conditions and damages excluded from warranty coverage.
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