Scientific Atlanta WebSTAR EPX2203 User Manual

Scientific Atlanta WebSTAR EPX2203 User Manual

Voip cable modem
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August 2006
Model DPX2203™ and EPX2203™ VoIP Cable
Modem User's Guide
In This Document
IMPORTANT SAFETY INFORMATION ............................................................... 2
FCC Compliance......................................................................................................... 8
Introduction ................................................................................................................ 9
What's In the Carton? .............................................................................................. 10
Front Panel Components......................................................................................... 11
Back Panel Components .......................................................................................... 13
Where Is the Best Location for My Cable Modem? ............................................. 14
What Are the System Requirements for Internet Service? ................................. 15
How Do I Connect My Devices to Use the Internet?........................................... 17
How Do I Configure TCP/IP Protocol? ................................................................ 19
How Do I Install USB Drivers?............................................................................... 22
How Do I Select and Place Ethernet Network Devices?..................................... 25
How Do I Connect Ethernet Network Devices? .................................................. 26
How Do I Troubleshoot My Internet Service Installation?................................. 28
How Do I Use My Cable Modem for Telephone Service?.................................. 31
What Are the Requirements for Telephone Service? .......................................... 33
How Do I Install the Modem for Telephone Service? ......................................... 34
Using the Battery Pack (Optional) ......................................................................... 37
Mount the Battery Pack on a Wall ......................................................................... 40
Having Difficulty?.................................................................................................... 44
Front Panel LED Status Indicator Functions ........................................................ 47
Notices ....................................................................................................................... 50

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Table of Contents
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Summarization of Contents

Important Safety Information
General Safety Precautions
Covers warnings about electric shock, fire hazards, handling, and operating the device safely.
Installer Safety Guidelines
Safety instructions for installers, including grounding and handling electrical voltage.
FCC Compliance
United States FCC Compliance
Details FCC regulations and compliance for the digital device.
Canada EMI Regulation
Details Canadian EMI regulations and compliance for the digital device.
Introduction
Product Features
Lists key features like DOCSIS, Ethernet/USB ports, and telephony ports.
What's In the Carton?
Included Items
Lists modem, power adapter, cables, and CD-ROM.
Important Notes
Provides additional notes on required accessories for TV/VCR and telephone service.
Front Panel Components
LED Status Indicators
Explains the function of each LED indicator on the front panel.
Back Panel Components
Port Descriptions
Describes the function of each port on the back panel.
Where Is the Best Location for My Cable Modem?
Location Recommendations
Provides guidance on choosing an ideal location considering power, cable input, and airflow.
System Requirements for Internet Service
Minimum PC Requirements
Lists minimum hardware and software requirements for PC connectivity.
Minimum Macintosh Requirements
Lists minimum hardware and software requirements for Macintosh connectivity.
Ethernet Connection Requirements
Lists requirements for establishing an Ethernet network connection.
USB Connection Requirements
Lists requirements for establishing a USB connection.
Setting Up Your Internet Access Account
New Account Setup
Guides users on setting up a new high-speed Internet account with their ISP.
Existing Account Setup
Guides users on using an existing high-speed Internet account with the modem.
Connecting Your Devices to Use the Internet
Connecting for High-Speed Data Service
Provides step-by-step instructions for connecting the modem for data service.
Configuring TCP/IP Protocol
Windows TCP/IP Configuration
Details steps to configure TCP/IP on Windows 95, 98, 98SE, ME, 2000, and XP.
Macintosh TCP/IP Configuration
Details steps to configure TCP/IP on Macintosh systems.
Installing USB Drivers
Windows Driver Installation
Guides on installing USB drivers for Windows 98SE, ME, 2000, and XP.
Ethernet Network Connectivity
Device and Wiring Requirements
Explains requirements for Ethernet devices and wiring standards.
Selecting and Placing Ethernet Devices
Provides recommendations for choosing the best location for Ethernet devices.
Connecting Ethernet Network Devices
Ethernet Connection Procedure
Details the steps for connecting Ethernet devices to the cable modem.
Troubleshooting Internet Service
Connection and Registration Issues
Offers solutions for common issues like no internet or no cable connection.
Renewing Your PC's IP Address
Details the process for renewing IP addresses on Windows systems.
Using the Cable Modem for Telephone Service
Service Setup and Provider Contact
Guides users on contacting providers and verifying service conditions.
Telephone Service Requirements
Lists requirements for telephone devices and wiring.
Installing the Modem for Telephone Service
Installation Procedure and Warnings
Provides steps for connecting the modem for telephone service, including warnings.
Battery Pack Management
Battery Pack Installation and Charging
Covers warnings, installation, and charging of the battery pack.
Battery Pack Replacement and Removal
Explains how to replace or remove the battery pack.
Mounting the Battery Pack
Wall Mounting Preparation
Outlines prerequisites and items needed for wall mounting the battery pack.
Wall Mounting Procedure
Details the step-by-step process for physically mounting the battery pack on a wall.
Troubleshooting and FAQs
Common Troubleshooting Issues
Addresses common problems like no dial tone, no connection, and LED indicators.
Frequently Asked Questions
Answers common user queries about service, installation, and connectivity.
Front Panel LED Status Indicators
Initial Power Up and Registration
Explains LED behavior during the modem's initial power-up sequence.
Normal Operation Indicators
Details the meaning of front panel LEDs during normal modem operation.
Special Conditions Indicators
Describes LED indications for special conditions like denied network access.
Notices and Legal Information
Trademarks and Copyright
Lists trademarks, copyright information, and software/firmware use notices.

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