Table of Contents
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Table of Contents
Related Manuals for Scientific Atlanta WebStar DPX100
Summary of Contents for Scientific Atlanta WebStar DPX100
- Page 1 DOCSIS and Euro-DOCSIS Cable Modems Model DPX100/120 Model DPX2100 Model EPX2100...
- Page 2 WebSTAR™ Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 Introduction Welcome to the exciting world of high-speed Internet access. Your new WebSTAR™ Cable Modem offers high- end performance and unsurpassed reliability. With your new WebSTAR Cable Modem, your Internet enjoyment and business productivity will surely soar.
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Page 3: Table Of Contents
WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 In This Guide Important Rules for Safe Operation ..........................3 What’s In the Carton? ..............................6 Front Panel Description ............................... 7 Back Panel Description..............................8 Where is the Best Location for My Cable Modem? ..................... 9 What are the System Requirements for Internet Service? .................. -
Page 4: Important Rules For Safe Operation
Important Rules for Safe Operation Important Rules for Safe Operation Note to Installer Note to CATV System Installer CAUTION This reminder is provided to call the CATV RISK OF ELECTRIC SHOCK DO NOT OPEN system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian AVIS Electrical Code), that provides guidelines for... - Page 5 WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 Accessories Do not use accessories with this equipment unless recommended by your cable service provider. Ventilation This equipment has openings for ventilation that protect it from overheating. To ensure the reliability of this equipment, do not obstruct the openings.
- Page 6 Important Rules for Safe Operation Power Cord Protection Arrange all power cords so that people cannot walk on the cords, place objects on the cords, or place objects against the cords, which can damage the cords. Pay particular attention to cords that are at plugs, at electrical outlets, and at the places where the cords exit the equipment.
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Page 7: What's In The Carton
WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 What’s In the Carton? When you receive your cable modem, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged. The carton contains the following items, except as noted:... -
Page 8: Front Panel Description
Panel Status Indicator Functions, later in this guide, for more information on front panel status indicator functions. The following illustration and descriptions of the status indicators apply to the Model DPX100/120 Cable Modems along with the Model DPX2100 and Model EPX2100 Cable Modems. -
Page 9: Back Panel Description
Back Panel Description The following illustration describes the back panel components of the cable modem. The illustration and descriptions apply to the Model DPX100/120 Cable Modems along with Model DPX2100 and Model EPX2100 Cable Modems. 1. POWER—Connects the cable modem to the DC output of the AC power adapter that is provided with your cable modem. -
Page 10: Where Is The Best Location For My Cable Modem
Where is the Best Location for My Cable Modem? Where is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your cable service provider to select the best location for your cable modem. -
Page 11: How Do I Set Up My High-Speed Internet Access Account
WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up a high-speed Internet access account with your local cable service provider. -
Page 12: How Do I Connect My Devices To Use The Internet
How Do I Connect My Devices to Use the Internet? How Do I Connect My Devices to Use the Internet? You can use your cable modem to access the Internet, and you can share that Internet connection with other Internet devices in your home or office. Sharing one connection among many devices is called networking. Connecting and Installing Internet Devices You must connect and install your cable modem to access the Internet. - Page 13 WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 To install the cable modem Power down your PC and unplug it from the power source. WARNING To avoid personal Connect your PC to either the Ethernet port or the USB port using the injury or damage to appropriate data cable.
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Page 14: How Do I Configure Tcp/Ip Protocol
How Do I Configure TCP/IP Protocol How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card (NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a communications protocol used to access the Internet. - Page 15 WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 To configure Windows 2000 systems Click Start, select Settings, and choose Network and Dial-up Connections. Double-click the Local Area Connection icon in the Network and Dial-up Connections window. Click Properties in the Local Area Connection Status window.
- Page 16 How Do I Configure TCP/IP Protocol To configure Macintosh systems Click the Apple icon in the upper left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP. Click Edit on the Finder (gray bar) at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode.
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Page 17: How Do I Install Usb Drivers
WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a USB network interface and a Windows 98SE/ME/2000/XP operating system. This section contains instructions for installing the cable modem gateway USB drivers. - Page 18 How Do I Install USB Drivers? To install Windows 2000 drivers Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive of your PC. Wait until the Power and Cable indicators on the cable modem illuminate solid green. Click Next in the Found New Hardware Wizard window.
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Page 19: Having Difficulty
WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 Having Difficulty? Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. - Page 20 Having Difficulty? Common Troubleshooting Issues I don’t understand the front panel status indicators. See Front Panel Status Indicator Functions, later in this guide for more detailed information on the front panel status indicator operation and function. The modem does not register an Ethernet connection. Verify that your computer has a 10/100BaseT Ethernet card and that the Ethernet driver software is properly installed.
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Page 21: Tips For Improved Performance
WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. -
Page 22: How Do I Renew The Ip Address On My Pc
How Do I Renew the IP Address on My PC? How Do I Renew the IP Address on My PC? If your PC cannot access the Internet after the cable modem is online, it is possible that your PC did not renew its IP address. -
Page 23: Front Panel Status Indicator Functions
WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 Front Panel Status Indicator Functions Initial Power Up, Calibration, and Registration The following chart illustrates the sequence of steps and the corresponding appearance of the cable modem front panel status indicators during power up, calibration, and registration on the network. - Page 24 Front Panel Status Indicator Functions Special Conditions The following chart describes the appearance of the cable modem front panel status indicators during special conditions to show that cable modem access protection is enabled, or that you have been denied network access. Front Panel Indicators During Special Conditions Front Panel Indicators During Special Conditions Front Panel...
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Page 25: Notices
WebSTAR Cable Modem User’s Guide Models DPX100, DPX120, DPX2100, and EPX2100 Notices Trademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logo are registered trademarks of Scientific-Atlanta, Inc. WebSTAR and “Bringing the Interactive Experience Home” are trademarks of Scientific-Atlanta, Inc. Other trademarks listed herein are the property of their respective owners. -
Page 26: Fcc Compliance
1) the device may not cause harmful interference, and 2) the device must accept any interference received, including interference that may cause undesired operation. WebSTAR Cable Modem Model DPX100/120 Model DPX2100 Model EPX2100 Scientific-Atlanta, Inc. 5030 Sugarloaf Parkway... -
Page 27: For Information
For Information If You Have Questions If you have technical questions, contact your local cable service provider. Scientific-Atlanta, Inc. 5030 Sugarloaf Parkway, Box 565447 Lawrenceville, GA 30042 770.236.5000 www.scientificatlanta.com Scientific-Atlanta and the Scientific-Atlanta logo are registered trademarks of Scientific-Atlanta, Inc. “Bringing the Interactive Experience Home”...