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optiPoint Series
Operating instructions manual
Siemens optiPoint Series Operating Instructions Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Before You Begin
Important Notes
Table of Contents
Basic Operating Instructions
Optipoint 500 Economy/Basic/Standard Control Panel
Optipoint 500 Advance Control Panel with Optipoint Key Modules
How to Use These Operating Instructions
Screen Displays
Accessing Functions
Interactively
Via the Program/Service Menu
With Function Keys
Functions You Can Use
Basic and Enhanced Functions
Additional Team and Executive/Secretary Functions
Using the Telephone Efficiently
Making Calls - Basic Functions
Answering Calls
Answering a Call with the Handset
Answering a Call with the Speaker (Speakerphone Mode)
Switching to Speakerphone Mode
Switching to the Handset
Open Listening in the Room During a Call
Making Calls
Off-Hook Dialing
On-Hook Dialing
Ending the Call
Redialing a Number
Turning the Microphone on and off
Calling a Second Party (Consultation Hold)
Switching to the Party on Hold (Toggle)
Transferring a Call
Call Forwarding
Using Variable Call Forwarding
Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)
Using Callback
Storing a Callback
Answering a Callback
Checking and Canceling a Saved Callback
Saving Repertory Dialing Numbers on a Key
Using Repertory Dialing Keys
Telephone Settings
Adjusting the Ring Volume
Adjusting the Ring Tone
Adjusting the Attention Ring Volume
Adjusting the Speakerphone to the Room Acoustics
Adjusting the Receiving Volume During a Call
Adjusting the Display to a Comfortable Reading Angle
Display Backlight
Adjusting the Display Contrast
Selecting the Language of Screen Prompts
Making Calls - Convenience Functions
Answering Calls
Accepting a Specific Call for Your Colleague
Rejecting Calls
Using the Speakerphone
Answering a Call with a Headset
Answering Calls from the Entrance Telephone and Opening the Door
Accepting a Call from an Answering Machine
Dialing/Making Calls
En-Bloc Sending / Correcting Numbers
Using a Caller List
Speed-Dial
Dialing a Number from the Internal Directory
Dialing from the Telephone Database (LDAP)
Using Mailboxes
Talking to Your Colleague with a Speaker Call
Automatic Connection Setup (Hotline)
Reserve Trunk
Assigning a Station Number (Not for U.S.)
Associated Dialing/Dialing Aid
During a Call
Using Call Waiting
Accepting a Waiting Call (Camp-On)
Preventing and Allowing Call Waiting (Automatic Camp-On)
Turning the Call Waiting Tone on and off
Parking a Call
Placing External Calls on Hold
Conducting a Conference
Ending a Conference (Initiator Only)
Activating Tone Dialing (DTMF Suffix Dialing)
After a Speaker Call (Announcement) in a Group
Trunk Flash
If You Cannot Reach a Destination
Call Waiting (Camp-On)
Busy Override - Joining a Call in Progress
Using Night Answer
Saving Functions, Procedures and Appointments
Assigning Functions to Keys
Assigning a Procedure (Operating Steps) to a Key
Appointments Function
Saving Appointments
Using Timed Reminders
Displaying and Assigning Call Charges
Displaying Call Charges (Not for U.S.)
Displaying Call Charges for Another Telephone (Not for U.S.)
Dialing with Call Charge Assignment
Private Sphere/Security
Turning Ringer Cutoff on and off
Turning Do Not Disturb on and off
Caller ID Suppression
Silent Monitor
Monitoring a Room
Trace Call: Identifying Anonymous Callers (Not for U.S.)
Locking the Telephone to Prevent Unauthorized Use
Locking Another Telephone to Prevent Unauthorized Use
Saving Your PIN
Using Other Functions
Sending a Message
Creating and Sending a Message
Displaying and Deleting Messages You Have Sent
Answering Messages
Leaving an Advisory Message
Deleting Advisory Messages
Display Number of Waiting Calls and Overload Indication
Using Another Telephone Like Your Own
Change Call Number (Relocate)
Fax Details and Message on Answering Machine
Resetting Services and Functions (System-Wide Cancellation for a Telephone)
Activating Functions for Another Telephone
Using System Functions from the Outside (DISA: Direct Inward System Access)
Using Functions in ISDN Via Code Dialing (Keypad Dialing)
Controlling Connected Computers or Other Programs and Telephone Data Service (Hipath 3500/3550/3700/3750 Only)
Controlling Relays
Sensors (Hipath 3300/3350/3500/3550 Only)
Radio Paging (Not for U.S.)
Simple Paging Equipment
Enhanced Paging Equipment (Hipath 3700/3750 Only)
Using Other Team Functions
Turning Group Call on and off
Accepting a Call for Another Member of Your Team
Activating and Deactivating a Ringing Group
Uniform Call Distribution (UCD)
Team and Executive/Secretary
Functions with Trunk Keys
Using Trunk Keys
Answering Calls with Trunk Keys
Making Calls with Trunk Keys
Using a Trunk Key to Place a Call on Hold and Retrieve It Again
Switching between Phone Calls on Multiple Trunks
Forwarding Calls on Lines
Using DSS Keys
Using DSS Keys to Answer Calls
Calling a Team Member Directly
Transferring a Call in Progress
Accepting a Call for Another Team Member
Joining or Leaving a Group Call (Not for the Executive Telephone in an Executive/Secretary Team)
Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group)
Testing the Telephone
Testing the Telephone Functions
Checking the Key Assignment
Special Functions in the LAN (PC Network)
Leaving a Hunt Group/Group Call
Transferring Call Forwarding
Using Night Answer
Activating and Deactivating a Ringing Group
Controlling Relays
Opening the Door
Labeling, Documentation and Accessories
Labeling Key Fields
Attaching a Station Number Label
Documentation
Accessories
Fixing Problems
Telephone Maintenance
Troubleshooting
Responding to Error Messages on the Screen
Contacts for Resolving Problems
Index
Overview of Functions/Codes (Alphabetical)
Fcc and Industry Canada Compliance
Fcc Certification and Requirements
Equipment Attachment Limitations
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Optipoint 500 Economy/Basic/Standard Control Panel
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Operating Instructions
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Summarization of Contents
Before You Begin
Important Notes
General warnings and precautions for phone usage, including safety and care instructions.
Marks
Explanation of certification marks and environmental compliance symbols.
Basic operating instructions
optiPoint 500 economy/basic/standard control panel
Description of the control panel layout for specific phone models.
How to Use these Operating Instructions
Guidance on understanding symbols and instruction formats for effective use.
Accessing Functions
Methods to find and activate phone features interactively, via menus, or function keys.
Functions You Can Use
Overview of available basic, team, and executive/secretary functions.
Making Calls Basic Functions
Answering Calls
Procedures for receiving incoming calls via handset or speakerphone.
Making Calls
Methods for initiating calls using off-hook and on-hook dialing.
Redialing a Number
How to redial the last three dialed numbers.
Calling a Second Party (Consultation Hold)
How to add a third party or consult before transferring a call.
Call Forwarding
Setting up to redirect incoming calls to different destinations.
Telephone Settings
Adjusting ring volume, tone, and other phone parameters.
Making Calls Convenience Functions
Rejecting Calls
How to decline incoming calls.
Answering Calls from the Entrance Telephone and Opening the Door
Interacting with door intercom systems to speak and open doors.
Using a Caller List
Accessing and managing a list of incoming calls.
Speed-dial
Storing and using speed dial numbers for quick dialing.
Dialing from the Telephone Database (LDAP)
Searching and dialing via an external LDAP database.
During a Call
Managing calls with features like call waiting and holding.
Conducting a Conference
Setting up and managing multi-party conference calls.
Using Night Answer
Forwarding calls automatically during off-hours or breaks.
Saving Functions, Procedures and Appointments
Assigning Functions to Keys
Customizing phone keys with frequently used functions or numbers.
Appointments Function
Setting up reminders for appointments via the phone.
Private Sphere/Security
Turning Do Not Disturb On and Off
Activating DND to prevent incoming calls and manage availability.
Caller ID Suppression
Preventing your number from being displayed to external parties.
Locking the Telephone to Prevent Unauthorized Use
Securing the phone with a PIN to prevent unauthorized access.
Using Other Functions
Sending a Message
Transmitting short text messages to users or groups.
Using Another Telephone Like Your Own
Allowing others to use your phone for outgoing calls temporarily.
Resetting Services and Functions (System-Wide Cancellation for a Telephone)
Performing a general reset of activated functions on the telephone.
Using System Functions from the Outside (DISA: Direct Inward System Access)
Accessing system features and activating functions remotely.
Team and Executive/Secretary Functions With Trunk Keys
Using Trunk Keys
Understanding and using trunk keys for team communication.
Using DSS Keys
Direct Station Selection keys for team communication.
Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group)
Routing calls specifically to an executive via a secretary.
Testing the Telephone
Testing the Telephone Functions
Performing a diagnostic test of phone features and components.
Checking the Key Assignment
Verifying which functions are assigned to specific phone keys.
Special Functions in the LAN (PC Network)
Leaving a Hunt Group/Group Call
Exiting or joining group call functions within the network.
Opening the Door
Activating door openers remotely via the phone system.
Labeling, Documentation and Accessories
Labeling Key Fields
How to label phone keys with functions or call numbers.
Accessories
Overview of optional phone accessories for customization.
Fixing Problems
Telephone Maintenance
Guidelines for cleaning and maintaining the phone.
Troubleshooting
Basic steps for resolving common issues like unresponsive keys or no ringing.
Responding to Error Messages on the Screen
Understanding and resolving display error messages.
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