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W881AA - 4K Spotlight Wi-Fi Camera : Frequently
Asked Questions
help.lorextechnology.com/link/portal/57356/57366/Article/3714/w881aa-4k-spotlight-wi-fi-camera-frequently-
asked-questions
The following FAQ article answers many of the general questions about the 4K Spotlighy
Wi-Fi Camera with Smart Deterrence (W881AA). Where applicable, the FAQ includes
links to articles where you may find more information.
Why is my 4K Spotlight Wi-Fi camera not connecting to the Lorex
App?
The 4K Spotlight Wi-Fi camera can be onboarded on a 2.4GHz or 5GHz Wi-Fi network.
*5GHz networks may have limitations in Canada.
Due to Industry Canada (IC) regulations; 3 of the 4 bands need to be disabled, as a
result you may experience connectivity issues on the 5GHz frequency.
Where do I place my 4K Spotlight Wi-Fi camera?
Place the camera close to your Wi-Fi router as possible.
Reduce the number of obstructive materials between the camera and the router or
access point.
Other electronic devices such as microwaves, TVs, cordless phones, and baby
monitors can cause signal interference. It is recommended to install the camera as
far away from these devices as possible.
How should I position my 4K Spotlight Wi-Fi camera?
When mounting the 4K Spotlight Wi-Fi camera on a wall, make sure of the following:
Distance: Optimal accuracy for objects within 5ft to 50ft (1.5-15m).
Angle: Angle the camera around 30°-60° down from the level position.
Height: Install the camera between 8-16ft (2.5-5m) off of the ground.
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Summary of Contents for Lorex W881AA
- Page 1 The following FAQ article answers many of the general questions about the 4K Spotlighy Wi-Fi Camera with Smart Deterrence (W881AA). Where applicable, the FAQ includes links to articles where you may find more information. Why is my 4K Spotlight Wi-Fi camera not connecting to the Lorex App? The 4K Spotlight Wi-Fi camera can be onboarded on a 2.4GHz or 5GHz Wi-Fi network.
- Page 2 Motion Detection. Note: If motion detection is disabled, general/person/vehicle detection will automatically disable and you will not receive any motion detection notifications in the Lorex App. How do I customize Motion Zones™? Motion Zones™ allows you to customize your device’s motion detection region. Motion Zones™...
- Page 3 Settings>Notifications and set a schedule to receive alerts at set periods in the day. Refer to Configuring Notification Settings for more information. How do I enable Color Night Vision? 1. Lauch the Lorex App. 2. From the Devices screen, tap icon to configure device settings.
- Page 4 By default, the video quality is set to High (HD). What is Home & Away™? Lorex App can automatically use your location to manage your notifications when you are at home or away. The app will notify you when you are inside/outside of your set home perimeter.
- Page 5 How do I remove the Spotlight Camera from my account? 1. Launch the Lorex App. 2. From the Devices screen, tap icon to configure device settings. 3. Tap Remove Device. How to permanently delete data of my camera? Visit Formatting Device Storage, for more information.
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