CASABREWS B0B8CDCZVZ Troubleshooting

Problem
Machine doesn't work, or
couldn't turn on.
Machine doesn't work,
and all buttons are
flashing at the same time.
Machine doesn't work,
only the single shot
button and doube shot
button are flashing at the
same time.
Machine doesn't work,
only the double shot
button and steam button
are flashing at the same
time.
Coffee does not or only
slowly run out of the
filter holder.
Coffee runs through too
quickly
Trouble Shooting
Possible cause
Machine is not switched on or
power plug is not plugged in.
Short circuit / power outlet is
without power.
The machine is faulty.
The flowmeter inside the
machine is broken.
Water tank is empty, and the
machine is under the water
shortage protection.
The NTC inside the machine is
broken.
Water tank is empty.
The water tank is not installed
correctly.
The machine cannot pump the
water.
Coffee is ground too finely.
Too much coffee in filter.
Ground coffee is tamped too
strongly.
Filter is clogged up.
The steam button is turn on(after
using the hot water function and
without turn off).
The machine is faulty.
Coffee is ground too coarsely.
Too little coffee in filter.
Ground coffee is not tamped
strong enough.
Solution
Make sure that the power plug is plugged
in, that the ON/OFF button has been
pressed and that both coffee buttons light
up blue.
Check the power supply.
Contact our customer support.
Contact our customer support.
Fill the water tank, then use hot water
fuction to pump the water until the
machine go back to standby mode.
Contact our customer support.
Fill water tank.
Remove the water tank and correctly
install it.
Use hot water function to pump the water.
Ensure appropriate degree of grinding.
Ensure appropriate amount.
Tamp ground coffee less strongly.
Clean the filters hole with a pin.
Turn the steam button off.
Contact our customer support.
Ensure appropriate degree of grinding.
Ensure appropriate amount.
Tamp ground coffee more strongly.