Canon PIXMA MG2525 Troubleshooting Manual
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Canon PIXMA MG2525 Troubleshooting Manual

Canon PIXMA MG2525 Troubleshooting Manual

Photo all-in-one inkjet printer with scanner and copier - black
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Canon PIXMA MG2525 Photo All-in-One Inkjet
Printer with Scanner and Copier - Black
The Machine Cannot Be Powered On
1. Check1 Press the ON button.
2. Check2 Make sure that the power plug is securely plugged into the power cord connector
of the machine, then turn it back on.
3. Check3 Unplug the machine from the power supply, then plug the machine back in and
turn the machine back on after leaving it for at least 2 minutes.
If the problem is not resolved, contact the service center.
Printing Does Not Start
1. Check1 Make sure that the power plug is securely plugged in, then press the ON button
to turn the machine on.
While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops
flashing and remains lit.
Note
o
When printing large data such as a photo or graphics, it may take longer to start
printing. While the ON lamp is flashing, the computer is processing data and
sending it to the machine. Wait until printing starts.
2. Check2 Make sure that the USB cable is securely plugged in to the machine and the
computer.
When the machine is connected to your computer with a USB cable, check the
followings:
o
If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device. Consult the reseller of the relay
device for details.
TROUBLESHOOTING

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Summary of Contents for Canon PIXMA MG2525

  • Page 1 Canon PIXMA MG2525 Photo All-in-One Inkjet Printer with Scanner and Copier - Black TROUBLESHOOTING The Machine Cannot Be Powered On 1. Check1 Press the ON button. 2. Check2 Make sure that the power plug is securely plugged into the power cord connector of the machine, then turn it back on.
  • Page 2 (where "XXX" is your machine's name), then select Properties. Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the Printer column is selected for Print to the following port(s).

  • Page 3: Paper Does Not Feed Properly/"No Paper" Error Occurs

    In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select your machine's name.
  • Page 4 low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit. Always load the paper in portrait orientation, regardless of the printing orientation. When you load the paper, load the paper with the print side facing UP. Align the paper stack against the right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack.

  • Page 5: Print Results Not Satisfactory

    7. Check7 Clean the paper feed roller. Cleaning the Paper Feed Roller Note Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first.

  • Page 6: Ink Is Not Ejected

    Changing the Print Quality and Correcting Image Data 3. Check3 If the problem is not resolved, there may be other causes. See also the sections below: Cannot Print to End of Job No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Colors Are Unclear Lines Are Misaligned Line Does Not Print or Prints Partially...

  • Page 7: Paper Jams

    Then install the FINE cartridges again. Push the FINE cartridge until it clicks into place. After confirming that the FINE cartridge is installed properly, close the cover. 3. Check3 Are the print head nozzles clogged? Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.

  • Page 8: If An Error Occurs

    Watch the movie For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed). If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically.
  • Page 9 (A) Flashes (B) Goes off Number of Support Cause flashes Code 2 flashes There is no paper in the rear tray. 1000 The cover is opened while printing is in progress. 1203 3 flashes Paper is jammed in the paper output slot. 1300 4 flashes The FINE cartridge is not installed properly.
  • Page 10 (A) Flashes (B) Goes off Number of Cause Support Code flashes 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 An error requiring you to 10 flashes contact the service center has B200, B201 occurred.

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