UGREEN 30345 Troubleshooting Manual

Troubleshooting Guide
1. What can I do if I am unable to get this USB sharing switch to work?
(1) Check if the USB device cannot be detected in Device Manager no matter which computer
you switch to.
(2) Test one USB device with each USB port to see the result. If possible, try this switch with
another USB device.
2. How can I troubleshoot it if the USB devices connected to the switch keep disconnecting?
(1) Re-plug the device and switch.
(2) Connect the switch to the rear USB port if it is a desktop.
3. How should I do if I am unable to get the printer connected to this switch to work?
(1) Check if the printer cannot be detected no matter which computer you switch to?
(2) Ensure that the printer driver has been installed successfully.
(3) For better performance, please use less than 3M/10ft cables, and it should be shorter for some
older computers.