Troubleshooting - Brother DCP-L1642W Online User's Manual

Home > Troubleshooting

Troubleshooting

Use this section to resolve typical problems you may encounter when using your machine. You can correct most
problems yourself.
IMPORTANT
For technical help, contact Brother customer service or your local Brother dealer.
If you need additional help, visit support.brother.com.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on. See the Quick Setup Guide.
• All of the protective materials have been removed. See the Quick Setup Guide.
• Paper is loaded correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
• Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see Related Information.
Related Information
• Error and Maintenance Messages
• Document Jams
• Paper Jams
• Printing Problems
• Printing Quality Problems
• Network Problems
• AirPrint Problems
• Other Problems
• Update Your Machine's Firmware
• Reset Your Machine
126