Polycom IP 5000 Manual

Overview

PLACING CALLS

Press , enter the phone number, and then press the Send soft key.

ANSWERING CALLS

Press the Answer soft key. To ignore an incoming call, press the Reject soft key.

ENDING CALLS

During a call, press or the End Call soft key.

REDIALING NUMBERS

To call the last number you dialed, press .

HOLDING AND RESUMING CALLS

During a call, press the Hold soft key. The console LEDs will blink red.
To resume the call, press the Resume key.

TRANSFERRING CALLS

1. During a call, press theTrnsfer soft key. The active call is placed on hold.
2. Enter the number of the party to which you want to transfer the call, and then press theSend soft key. To cancel the transfer before the call connects, press the Cancel soft key. The original call resumes.
3. When you hear the ring-back sound, or after you speak with the second part, press theTrnsfer soft key.

You can automatically transfer the call without speaking to the second party. After you complete step 1, press the Blind soft key. Then, complete step 2.

MUTING THE MICROPHONE

During a call, press . The console LEDs will glow red. You can hear all other parties while Mute is enabled. The other parties cannot hear you. To turn off Mute, press again.

HOSTING CONFERENCE CALLS

You can create a conference with up to two parties. To host a conference:

1. Call the first party.
2. After the first party answers, press theConfrnc soft key. The active call is placed on hold.
3. Enter the number of the second party, and then press theSend soft key.
4. When the second party answers, press theConfrnc soft key. All parties are now joined in the conference. You can do the following:
   • To put the conference on hold, press the Hold soft key. To resume the conference, press the Resume soft key.
   • To end the conference, press the End Call soft key. (The other parties will remain connected.)
   • To end the conference and split the conference into two separate calls on hold, press the Split soft key.

If you have an active call and a call on hold, you can create a conference between all three parties by pressing the Join soft key..