Shark Clean & Empty PowerDetect IP3251UKT, IP3000 Series Manual

Introduction

TIP: You can find the model and serial numbers on the QR code label located on the back of your unit.
TIP: You can locate the date code on one of the prongs of the power cord plug.

ANTI-ODOUR TECHNOLOGY


If in direct contact with contents of cartridge:
May cause an allergic reaction to skin. Wear protective gloves if directly coming into the contact with the cartridge. Wash skin thoroughly after handling. Harmful if swallowed. Avoid breathing in mist or vapours, intentional misuse and directly inhaling contents may be dangerous. Avoid release to the environment. Very toxic to aquatic life with long lasting effects, ensure cartridge is disposed of correctly as general waste.
2-(4-tert-butylbenzyl) propionaldehyde
May damage fertility and suspected of damaging the unborn child. Do not handle until all safety precautions have been read and understood. Use personal protective equipment, such as protective gloves, as required.

REGISTER YOUR PURCHASE
TO BENEFIT FROM YOUR PRODUCT'S EXTENDED GUARANTEE, SIMPLY REGISTER YOUR PURCHASE AT:
sharkclean.co.uk/register-guarantee
+44 (0)800 862 0453
Scan QR code using mobile device
Please note, products purchased directly from Shark are automatically registered.
Benefits of registering your product and creating an account:

• Get easier, faster product support and access to guarantee information
• Access troubleshooting and product care instructions
• Be among the first to know about exclusive product promotions

RECORD THIS INFORMATION
Model Number:
Serial Number:
Date Code:
Date of Purchase (Keep Receipt):
Store of Purchase:

TECHNICAL SPECIFICATIONS
Voltage: 21.6V
Body Motor Watts: 380W
Nozzle Watts: 120W

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This instruction manual is designed to help you get a complete understanding of your new Shark Power Detect Cordless Vacuum.
If you have any questions, please call the customer service line on +44 (0)800 862 0453.

ASSEMBLY (IP3000 SERIES)

1. Slide the Wand onto the neck of the Floor Nozzle until it clicks into place.
2. Align the Hand Vacuum nozzle opening with the top of the wand and slide it on until it clicks into place.
3. Make sure the Dock Base is facing upright. Slide the Charging Post into the slot on front of dock until it clicks.
4. Place the dock on the floor near a wall outlet. Plug the Power Cord into the outlet.
5. Store the crevice tool using Accessory Storage on the dock.
6. Refer to pages 8 and 9 for Odour Installation and Replacement instructions.

For proper operation, ensure all components are completely connected and clicked into place.

ANTI-ODOUR TECHNOLOGY (IP3000 SERIES)

ADJUSTING THE ANTI-ODOUR TECHNOLOGY INTENSITY

ANTI-ODOUR TECHNOLOGY DIAL

Flip up the dial handle and rotate the odour dial to adjust odour neutraliser technology intensity or to unlock the dial for cartridge access.
Insertion/Removal: Rotate the odour dial to align the teal arrows. Remove the dial to access the odour cartridge for removal or replacement.
Low: Rotate the dial toward the Low position to decrease the intensity to the lowest level when the vacuum is in use.
High: Rotate the dial toward the High position for the highest intensity level when the vacuum is in use. This position is the recommended setting for optimal performance.

ANTI-ODOUR TECHNOLOGY TIPS (IP3000 SERIES)

The Anti-Odour Technology Dial Must be Installed for Vacuum to Function Properly

• Remove anti-odour cartridge from dial if you don't want the benefits of the Anti-Odour Technology.

Maintenance Required

• Clean all filters as recommended under Cleaning Filters.
• Empty the dust cup before storing your vacuum.
• Replace the cartridge as recommended under Odour Cartridge Replacement.
• Visit sharkclean.co.uk to learn more and purchase replacements.

Fragrance Strength Over Time

• The intensity of the Anti-Odour Technology's fragrance may diminish over time. It may also have no noticeable fragrance at all. This is natural and does not indicate the technology isn't working. Follow replacement instructions to ensure continued performance.

ODOUR CARTRIDGE REPLACEMENT

1. REMOVE ODOUR DIAL
   FROM THE AUTO-EMPTY DOCK Flip up the handle and rotate the dial clockwise until the two arrows are aligned. Pull the handle to remove the dial from the auto-empty dock.
   

4. INSTALL NEW CARTRIDGE IN DIAL
   Align the yellow arrow on the side of the cartridge with the yellow arrow on the side of the dial cover, then insert the cartridge into the dial. Rotate the cartridge clockwise to lock it in place.
   

5. INSTALL DIAL IN THE AUTO-EMPTY DOCK
   Align the teal arrow on the dial cover with the arrow on the auto-empty dock, then reinsert the dial into the auto-empty dock. Rotate the dial counterclockwise until it clicks into an intensity setting to engage. Rotate further to change the intensity setting.
   

6. USED CARTRIDGE DISPOSAL
   Dispose of the old cartridge by dropping it into the bin.
   

NOTE: Odour cartridges should be replaced every 6 months for optimal odour neutraliser technology performance.

CHARGING YOUR LI-ION BATTERY

Prior to first use, charge the battery completely. A full charge takes approximately 6 hours.

RUNTIMES PER FULLY CHARGED BATTERY
With a full charge, the unit will have up to a 70-minute runtime. Visit support.sharkclean.co.uk online for more information.

LED BATTERY POWER AND CHARGING INDICATORS

NOTE: Battery consumption will vary depending on the mode being used:
ECO – Maximum Runtime, saves battery power
AUTO – Optimises suction and power for maximum cleaning
BOOST – Maximises suction. Uses the most batter power

Charging

	LED on the battery pack will pulse yellow when reaching 0-75% charge.
	LED on the battery pack will pulse green from 75% - 100% charge.
	White LED the battery pack is fully charged.
	NOTE: Full charge takes approximately 6 hours.

Additional Notes

1. LEDs turn off once the battery is fully charged.
2. Unit will not power on when charger is connected.

In Use

CHARGING YOUR LI-ION BATTERY

BATTERY REMOVAL
To remove the battery from the vacuum, press the release button on the battery and slide out of the handle compartment. To reinstall, slide the Battery back into the compartment until it clicks into place.

CHARGING SLEEVE
To charge the battery, remove it from the vacuum and insert into the charging sleeve. Once the battery is showing as fully charged reinsert into the handle compartment on the vacuum (see charging indicators)

UPRIGHT DOCK CHARGING IP3000 SERIES
Charge the unit by placing it on the dock. Make sure the contacts on the wand are aligned with the contacts on the charging post. When charging is complete and you need to use the unit again, lift it off the dock.

NOTE: When the unit is docked properly, the charging lights on the battery will blink, indicating that charging has begun.
NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately 6 hours). Leaving the unit plugged in will not damage battery life.

MODE SELECT
To toggle between ECO, DETECT, and BOOST modes, press the mode selection trigger on the handle (shown above). In DETECT mode, Detect Technology automatically adjusts vacuum and nozzle power to maximise cleaning performance and optimise runtime.

UPRIGHT LOCK
To begin cleaning with the floor nozzle, disengage the lock by stepping on the nozzle and tilting the hand vac down.

DETECT TECHNOLOGY EXPLAINED
NOTE: Detect Technology is ONLY operational in Detect Mode and is activated automatically when the unit is in use.

CLEAN INDICATOR
Vacuum identifies dirtier areas and automatically boosts suction power to pull in hidden dirt.
White LED = No heavy debris detected, low suction
Pink LED = Debris is being cleaned, medium suction
Purple LED = Heavy debris detected, high suction

EDGE INDICATOR
Vacuum floor nozzle detects edges and corners and maximises suction and power to remove stubborn dirt.

LIGHT DETECT
Senses low-light situations and automatically illuminates dark areas to help you spot debris.

FLEXOLOGY

Flexology allows you to flex the wand to reach under furniture and clean debris in hard-to-reach areas. To engage the Flexology feature, press the unlock button on the back of your Flex Wand. For straight wand cleaning, return the wand to its original angle. You will hear a click when it is securely back in place.

STORAGE

To put the vacuum into storage mode, press the Flexology wand unlock button while folding the handheld vacuum forward until it is resting against the wand. To release vacuum from storage mode, unfold the vacuum until the wand straightens and clicks securely back in place.

ABOVE-FLOOR CLEANING

ABOVE-FLOOR WITH HAND VACUUM

Detach the hand vacuum to clean above-floor areas. Press the front latch release button on the hand vac where it meets the wand, then lift off the hand vacuum. To attach an accessory to the hand vacuum, slide it into the opening in the nozzle. To remove, press the front latch release button on the hand vac where it meets the wand, and slide out the accessory.

ABOVE-FLOOR WITH WAND

To detach the floor nozzle from the wand, step on the nozzle while pressing the nozzle release button at the bottom of the wand. Lift the wand to remove it. To reattach the wand, align it over the neck of the floor nozzle, then slide it on until it clicks into place.

USING THE AUTO-EMPTY DOCK (IP3000 SERIES)

Place the vacuum on the dock in a downward motion. Once properly attached, the auto evacuation process will begin. The evacuation cycle will last for 15 seconds.

Once evacuation is complete, the vacuum will continue charging until it is removed from the dock.

QUIET MODE
Use Quiet Mode to dock and charge the vacuum without automatic evacuation. To activate Quiet mode, press the moon switch on top of the charging post.

DUST BIN FULL INDICATOR
The Dust Bin Full indicator will illuminate when the dust bin is full of debris and needs to be emptied. To reset the indicator, remove the dust bin and empty it.

Note: Do not remove the vacuum while the evacuation cycle is taking place.

MAINTAINING YOUR VACUUM

EMPTYING THE DOCK DUST BIN (IP3000 SERIES)
The dock dust bin holds up to 45 days' worth of dust and debris. Empty the dock dust bin when the dust bin full indicator light comes on. To remove the bin, lift it out by the handle.

To empty the bin, hold it over the rubbish bin and press the release button on the side. The bottom will open to release the debris.

CLEANING THE VACUUM FILTERS
NOTE: For best results, clean your filters at least once a month and replace the filters regularly. To clean filters, clear loose debris and rinse with cold water ONLY to prevent damage from cleaning chemicals. Allow all filters to dry fully before reinstalling to prevent liquid from being drawn into electrical parts. Maintaining your Filters will ensure successful cleaning and Auto-Empty evacuation (IP3000 series only).

1. To access the dust cup on your IP3000 hand vacuum, engage the dust cup removal button and pull downward disengage from the hand vacuum.
   

2. Remove Pre Motor Filter from dust cup.
   

3. Lift release tabs to open filter assembly for cleaning.
   

4. Pull the release tab to remove the Post Motor filter for the vacuum.
   
5. After cleaning, slide the filter back into the vacuum.

Filter, remove the dust bin. Before removing the Exhaust Foam Filter, remove any fine debris from the surface using the hand vacuum. Lift the Exhaust Foam Filter out of the dock to clean and then reinstall.

REMOVING SQUEEGUEE

1. Turn off the vacuum.
2. Press the nozzle release button to detach the nozzle from the wand.
3. Remove rear squeegee by turning screws.
4. Clear our any blockages and debris from behind the squeegee.
5. Reinstall squeegee and turn screws until they lock into place.

CLEANING THE SENSORS
Make sure to clean the Detect sensors regularly, as hair and other debris may build up and obstruct them. If the sensors are partially obstructed, Clean Sense Detect mode will not function as expected.

To clean the sensors:

1. Turn off power and remove the floor nozzle.
2. Locate the Dirt Detect Sensor in the nozzle of the hand vac (Fig. 1), the Light Detect Sensor on the top of the nozzle (Fig. 2), the Edge Detect sensor on the side of the nozzle (Fig. 3), and the Floor Detect Sensor (Fig 4) on the bottom of the nozzle.
   
   
   
   
3. Gently wipe the sensors with a microfibre cloth and remove all hair and debris.
4. Reattach the floor nozzle to the rest of the unit and turn on power. Verify that the unit is functioning normally.

CHECKING FOR BLOCKAGES IN THE VACUUM
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.

Checking for Blockages in the Hand Vacuum:

1. Turn off the vacuum.
2. Remove the hand vacuum from the wand.
3. Check all intake openings to the dust cup and remove any debris or blockages.

Checking for Blockages in the Wand:

1. Turn off the vacuum.
2. Detach the hand vacuum and floor nozzle from the wand.
3. Check both ends of the wand for blockages and debris.
4. Clear away any debris or blockages.

CHECKING FOR BLOCKAGES IN THE AUTO-EMPTY DOCK (IP3000 SERIES)
Checking for Blockages in the Charging Post:

1. Unplug the dock.
2. Remove the vacuum from the dock.
3. Press the latch on the back of the charging post and lift the post away from the dock.
4. Check the end of the charging post and top of the dock for any debris or blockages.

TROUBLESHOOTING

To reduce the risk of shock and unintended operation, turn off power and remove the battery before servicing.

Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum is solid yellow.
(Refer to Checking for Blockages section for more information.)

1. Dust cup may be full; empty dust cup.
2. Check floor nozzle for blockages; clear blockages if required.
3. Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
4. Check connection between hand vacuum and wand for blockages; clear blockages if required.
5. Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinstalling them.

Vacuum lifts area rugs

1. Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with delicately sewn edges.
2. Turn off the unit to disengage from the carpet, then restart.

The brushroll in the floor nozzle doesn't spin

1. Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure the hand vacuum is tilted back far enough for the brushroll to engage while in use.
2. If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the hand vacuum, wand, and nozzle. Try detaching the parts, then reconnecting them.

Vacuum turns off on its own

There are several possible reasons for the vacuum turning off on its own, including blockages, battery issues, and overheating. If vacuum turns off on its own, perform the following steps:

1. Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed, make sure vacuum power is off placing it on the charging dock.
2. Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Press the On/Off switch to restart the vacuum.

Malfunction	Component	Error Icons phase 1		Error Icons phase 2	LED Icons
Nozzle Clog or Stalling	Nozzle	LED Ring is Flashing Purple		No LEDs
Motor Failure during start up	Hand Vacuum	Eco, Boost LEDs on		Eco, Detect LEDs on
Over Temperature Protection	Hand Vacuum	Eco, Detect, Boost LEDs on		Boost, Detect LEDs on
Over Current protection	Hand Vacuum	Eco, Detect, Boost LEDs on		No LEDs
Short Protection	Hand Vacuum	Eco, Detect LEDs on		No LEDs
Overspeed Protection	Hand Vacuum	Detect LEDs on		Eco, Boost LEDs on
Communication failure	Hand Vacuum	Eco, Detect LEDs on		Detect, Boost LEDs on
Over Temperature Protection	Nozzle	Eco, Boost LEDs		No LEDs
Short Protection	Nozzle	Detect, Boost LEDs on		No LEDs
Debris Detection Failure	Hand Vacuum	F0 LEDs & LED Ring on		No LEDs
Edge Detect Error	Nozzle	F0 LED on, LED Ring on & Headlight LEDs		No LEDs

ADDITIONAL ACCESSORIES AVAILABLE

1. Crevice Tool
2. Duster Crevice Tool
3. Flexible Crevice Tool
4. Anti-Allergen Brush
5. Multi-Surface Tool
6. Motorised Hand Tool
7. Wide Upholstery Tool
8. Car Detail Kit
9. Replacement Battery
10. Hand Vacuum Pre-Motor Filter
11. Hand Vacuum Post-Motor Anti-Allergen Filter
12. Auto-Empty Dock Post-Motor Filter
13. Auto-Empty Exhaust Foam Filter
14. Battery Charging Sleeve
15. Accessory Dock