Dell P2722HB Service Manual

Exploded view diagram with list of items

NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell:

1. Go to https://www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
3. Click Contact Us next to the country dropdown.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you

Wiring connectivity diagram

How to connect and disconnect power cable/ connectivity cable

To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable.

Connecting / disconnecting Power cable

Connect/ disconnecting the DisplayPort cable and USB cable

Connecting/ disconnecting the HDMI cable (optional)

Connecting/ disconnecting the VGA cable (optional)

Disassembly and Assembly Procedures

NOTE:
This "Disassembly and Assembly Procedures" is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors.

Disassembly SOP

Preparation before disassembly

1. Clean the room for work
2. Identify the area for material
3. Prepare the implement, equipment, materials as bellow:
   1. Working table
   2. Philips-head screwdriver
   3. Hex-head screwdriver
   4. Gloves
   5. Cleaning cloth
   6. ESD protection

Operation Steps

STEP 1

To remove the stand:

1. Place the monitor on a soft cloth or cushion at the edge of the desk.
2. Press and hold the stand release button at the back of the display.
3. Lift the stand assembly up and away from the monitor.
   

STEP 2

1. Unlock 4 RC screws
2. Disassemble Rear Cover from Middle Frame according to the sequence shown in the picture
   

Tool:

• Philips-head screwdriver
• Torsion of RC screw: 9±1Kgf

STEP 3

1. Pull out CTRL FFC from I/F BD to take off Rear Cover
   

STEP 4

1. Pull out USB I/F BD VF BD
   

STEP 5

• LGO/ BOE Panel:
  
  1. Tear off adhesive tape on Backlight Wire
  2. Pull out Backlight Wire from SPS BD
  3. Tear off two tapes to disassemble Main SHD from panel
• AUO Panel:
  

STEP 6
Pull out L VDS cable and take off Main SHD from panel

STEP 7

1. Disassemble Mylar from Main SHD Main SHD
2. Unlock 5 PCB screws and 2 hex screws
   

Tool:

1. Philips-head screwdriver
   Torsion of PCB screw: 8.5±1kgf
2. Hex-head screwdriver
   Torsion of hex screw: 5±0.6Kgf

STEP 8

1. Take out VF BD and SPS BD from Main SHD
2. Pull out L VDS cable and SPS BD cable from I/F SPS BD
   

Assembly SOP

Preparation before assembly

1. Clean the room for work
2. Identify the area for material
3. Prepare the implement, equipment, materials as below
   1. Working table
   2. Philips-head screwdriver
   3. Hex-head screwdriver
   4. Gloves
   5. Cleaning cloth
   6. ESD protection

Operation Steps

STEP 1

1. Assemble SPS BD in Main SHD
2. Insert the LVDS cable into I/F BD
3. Insert SPS BD cable into VF BD and then assemble I/F BD into Main SHD
4. Lock 5 PCB screws and 2 hex screws
   

Tools:

1. Philips-head screwdriver
   Torsion of PCB screw: 8.5±1kgf
2. Hex-head screwdriver
   Torsion of hex screw: 5±0.6Kgf

STEP 2

Assemble Mylar (Paste Mylar on Main SHD like the picture showed)

STEP 3

Insert L VDS cable into Panel

STEP 4

LGD/ BOE Panel:

1. Place Main SHD on panel and paste 2 tapes to fix Main SHD
2. Insert Backlight Wire into SPS BD and paste 1 tape to fix wire

AUO Panel:

STEP 5

Insert USB FFC to USB BD and I/F BD

STEP 6

1. Insert CTRL FFC into I/F BD CTRL FFC into VF BD
   
2. Assemble Rear Cover with Middle Frame according to the sequence shown in the picture
3. Lock 4 RC screws
   

Tools:
Philips-head screwdriver Torsion of of RC screw 9±1Kgf

STEP 7

1. AssembleStand
   1. Insert the stand base blocks fully into the stand slot.
   2. Lift the screw handle and turn the screw clockwise.
   3. After fully tightening the screw, fold the screw handle flat within the recess.
      

STEP 8

1. Attach the stand assembly to the display.
   1. Fit the two tabs on the upper part of the stand to the groove on the back of the display.
   2. Press the stand down till it snaps into place.
      

Troubleshooting

Before you begin any of the procedures in this section, follow the Safety instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and the monitor.
2. Disconnect all video cables from the monitor. This way, the computer doesn't have to be involved.
3. Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Move and hold the joystick up/down/left/right about 4 seconds until a popup menu appears.
   
3. Move the joystick to highlight the Diagnostic icon hen press the joystick to confirm. A gray test pattern appears.
   

4. Carefully inspect the screen for abnormalities.
5. Press the joystick to change the test patterns.
6. Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white, and text screens.
7. Press the joystick to end the diagnostic program.

Common problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Product-specific problems

Universal Serial Bus (USB) specific problems

General Safety Instructions

Use the following safety guidelines to help ensure your own personal safety and to help protect your equipment and working environment from potential damage.

NOTE: In this section, equipment refers to monitors.

IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS:
Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within feet of a patient or in a manner that directly or indirectly contacts a patient

SAFETY: General Safety

To prevent the spread of fire, keep candles or other open flames away from this product at all times.

When setting up the equipment for use:

• Place the equipment on a hard, level surface. Leave 10.2 cm (4 in) minimum of clearance on all vented sides of the computer to permit the airflow required for proper ventilation.
• Restricting airflow can damage the computer or cause a fire.
• Do not stack equipment or place equipment so close together that it is subject to recalculated or preheated air.
• NOTE: Review the weight limits referenced in your computer documentation before placing a monitor or other devices on top of your computer.
• Ensure that nothing rests on your equipment's cables and that the cables are not located where they can be stepped on or tripped over.
• Ensure that all cables are connected to the appropriate connectors. Some connectors have a similar appearance and may be easily confused (for example, do not plug a telephone cable into the network connector).
• Do not place your equipment in a closed-in wall unit or on a bed, sofa, or rug.
• Keep your device away from radiators and heat sources.
• Keep your equipment away from extremely hot or cold temperatures to ensure that it is used within the specified operating range.
• Do not push any objects into the air vents or openings of your equipment. Doing so can cause fire or electric shock by shorting out interior components.
• Avoid placing loose papers underneath your device. Do not place your device in a closed-in wall unit, or on a soft, fabric surface such as a bed, sofa, carpet, or a rug.

When operating your equipment:

• Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.
• Do not use AC powered equipment during an electrical storm. Battery powered devices may be used if all cables have been disconnected.
• Do not spill food or liquids on your equipment.
• Before you clean your equipment, disconnect it from the electrical outlet. Clean your device with a soft cloth dampened with water. Do not use liquids or aerosol cleaners, which may contain flammable substances.
• Clean the monitor display with a soft, clean cloth and water. Apply the water to the cloth, then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry.
• Long-term exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.
• If your equipment does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center.

Protecting Against Electrostatic Discharge
Electrostatic discharge (ESD) events can harm electronic components inside your equipment. Under certain conditions, ESD may build up on your body or an object, such as a peripheral, and then discharge into another object, such as your computer. To prevent ESD damage, you should discharge static electricity from your body before you interact with any of your equipment's internal electronic components, such as a memory module. You can protect against ESD by touching a metal grounded object (such as an unpainted metal surface on your computer's VO panel) before you interact with anything electronic. When connecting a peripheral (including handheld digital assistants) to your equipment, you should always ground both yourself and the peripheral before connecting it. In addition, as you work inside the equipment, periodically discharge any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge:

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before un wrapping the antistatic package, be sure to discharge static electricity from your body.
• When transporting a sensitive component, first place it in an antistatic container or packaging.
• Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and work bench pads.

SAFETY: General Power Safety

Observe the following guidelines when connecting your equipment to a power source:

• Check the voltage rating before you connect the equipment to an electrical outlet to ensure that the required voltage and frequency match the available power source.
• Do not plug the equipment power cables into an electrical outlet if the power cable is damaged
• Norway and Sweden: If this product is provided with a 3-prong power cable, connect the power cable to a grounded electrical outlet only.
• If you use an extension power cable, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.
• if you must use an extension cable or power strip, ensure the extension cable or power strip is connected to a wall power outlet and not to another extension cable or power strip. The extension cable or power strip must be designed for grounded plugs and plugged into a grounded wall outlet.
• if you are using a multiple-outlet power strip, use caution when plugging the power cable into the power strip. Some power strips may allow you to insert a plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your equipment, as well as risk of electric shock and/or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.
• Be sure to grasp the plug, not the cable, when disconnecting equipment from an electric socket.

If your equipment uses an AC adapter:

• Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion.
• NOTE: Refer to your system rating label for information on the proper adapter model approved for use with your device.
• Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the computer or to charge the battery. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter inside a carrying case.
• The AC adapter may become hot during normal operation of your computer. Use care when handling the adapter during or immediately after operation.
• It is recommended that you lay the adapter on the floor or desk so that the green light is visible. This will alert you if the adapter should accidentally go off due to external effects. If for any reason the green light goes off, disconnect the AC power cord from the wall for a period of ten seconds, and then reconnect the power cord.
• Japan Only: Use only the Dell-provided AC power cable with the AC adapter. Use of any other power cable may damage the device or AC adapter or may present risk of fire or electric shock.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Dell P2722HB Service Manual