Dell P Series User Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Monitor
  5. P Series
  6. User manual
Dell P Series User Manual

Dell P Series User Manual

Usb-c hub monitor
Hide thumbs Also See for P Series:
Table of Contents

Advertisement

Quick Links

Download this manual
Dell USB-C Hub Monitor
P2425HE/P2425HE WOST/P2425E/
P2725HE/P2725HE WOST
User's Guide
Model: P2425HE/P2425HE WOST/P2425E/P2725HE/P2725HE WOST
Regulatory model: P2425HEb,P2425HEc/P2425Eb/P2725HEt

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the P Series and is the answer not in the manual?

Questions and answers

Related Manuals for Dell P Series

Summary of Contents for Dell P Series

  • Page 1 Dell USB-C Hub Monitor P2425HE/P2425HE WOST/P2425E/ P2725HE/P2725HE WOST User’s Guide Model: P2425HE/P2425HE WOST/P2425E/P2725HE/P2725HE WOST Regulatory model: P2425HEb,P2425HEc/P2425Eb/P2725HEt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions ......6 About your monitor ......7 Package contents .
  • Page 4 Connecting the monitor for RJ45 cable (optional) ... . 55 Dell Power Button Sync (DPBS) ....55 Connecting the monitor for DPBS for the first time .
  • Page 5 ......105 Contacting Dell ......106...

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 7: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 8 DisplayPort 1.4 cable (DP to Cable length: 1.80 M USB Type-C 3.2 Gen2 cable Cable length: 1 M Cable tie • Quick Setup Guide • Safety, Environmental, and Regulatory Information │ About your monitor...

  • Page 9: Product Features

    Product features The Dell P2425HE/P2425HE WOST/P2425E/P2725HE/P2725HE WOST monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • P2425HE/P2425HE WOST: 604.70 mm (23.81 in.) viewable area (measured diagonally). 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 10 • P2425HE/P2425HE WOST/P2425E: < 0.3 W in Standby Mode. P2725HE/P2725HE WOST: < 0.5 W in Standby Mode. • Dell ComfortView Plus is an integrated low blue light screen feature that improves eye comfort by reducing potentially harmful blue light emissions without compromising color.
  • Page 11 About TÜV Rheinland Eye Comfort 3.0 TÜV Rheinland Eye Comfort 3.0 certification program presents a consumer-friendly star rating scheme to the display industry promoting eye wellness from safety to eye care. Compared to existing certifications, the 5-star-rating program adds rigorous testing requirements on overall eye care attributes such as low blue-light, flicker-free, refresh rate, color gamut, color accuracy and ambient light sensor performance.
  • Page 12 Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors Star Rating Scheme Category Test item 3-star 4-star 5-star TÜV Hardware LBL TÜV Hardware LBL TÜV Hardware LBL Category III (≤50%) Category II (≤35%) Category II (≤35%) Low Blue Light or Software LBL or Category I (≤20%) or Category I...

  • Page 13: Operating System Compatibility

    • Specific release date(s) when operating system versions, patches, or updates are available. • Specific release date(s) when Dell and Alienware branded monitor firmware, software application, or driver updates are available on the Dell support website. Identifying parts and controls Front view...

  • Page 14: Back View

    Releases stand from the monitor. Barcode, serial number, and See this label if you need to contact Service Tag label Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information.

  • Page 15: Rear And Bottom View

    Rear and bottom view Rear and bottom view without monitor stand Label Description Security-lock slot Secure your monitor using a security lock (to be purchased separately) to prevent unauthorized (based on movement of your monitor. Kensington Security Slot) Connect the power cable (shipped with your monitor).
  • Page 16 Connect the USB Type-C cable that came with your monitor to the computer or mobile device. This port supports USB Power Delivery, Data, and Super speed USB DisplayPort video signal. 5 Gbps (USB 3.2 Gen1) Type-C The super speed USB 5 Gbps (USB 3.2 Gen1) upstream port Type-C port supports Alternate Mode DP1.4 with a (video and data)

  • Page 17: Monitor Specifications

    Monitor specifications Model P2425HE/P2425HE WOST Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 604.70 mm (23.81 in.) Horizontal (active area) 527.04 mm (20.75 in.) Vertical (active area) 296.46 mm (11.67 in.) Area 156246.28 mm (242.18 in.
  • Page 18 -45° to 45° Pivot -90° to 90° Cable management Yes (applicable for P2425HE only) Dell Display Manager Easy Arrange and other key features compatibility Security Security-lock slot (cable lock sold separately) *Supports up to FHD 1920 x 1080 100 Hz TMDS as per specified in HDMI 1.4.
  • Page 19 Model P2425E Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:10 Viewable image Diagonal 611.32 mm (24.07 in.) Horizontal (active area) 518.40 mm (20.41 in.) Vertical (active area) 324 mm (12.76 in.) Area 167961.60 mm (260.34 in.
  • Page 20 Swivel -45° to 45° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange and other key features compatibility Security Security-lock slot (cable lock sold separately) *Supports up to WUXGA 1920 x 1200 100 Hz TMDS as per specified in HDMI 1.4.
  • Page 21 Model P2725HE/P2725HE WOST Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 686 mm (27 in.) Horizontal (active area) 597.89 mm (23.54 in.) Vertical (active area) 336.31 mm (13.24 in.) Area 201076.39 mm (311.67 in.
  • Page 22 -45° to 45° Pivot -90° to 90° Cable management Yes (applicable for P2725HE only) Dell Display Manager Easy Arrange and other key features compatibility Security Security-lock slot (cable lock sold separately) *Supports up to FHD 1920 x 1080 100 Hz TMDS as per specified in HDMI 1.4.

  • Page 23: Resolution Specifications

    Resolution specifications Model P2425HE/P2425HE WOST/P2725HE/ P2725HE WOST Horizontal scan range 30 kHz to 110 kHz (automatic) Vertical scan range 48 Hz to 100 Hz (automatic) Maximum preset resolution 1920 x 1080 at 100 Hz Model P2425E Horizontal scan range 30 kHz to 122 kHz (automatic) Vertical scan range 48 Hz to 100 Hz (automatic) Maximum preset resolution...

  • Page 24: Preset Display Modes

    Preset display modes P2425HE/P2425HE WOST/P2725HE/P2725HE WOST Display mode Horizontal Vertical Pixel Sync frequency frequency clock polarity (kHz) (Hz) (MHz) (Horizontal/ Vertical) VESA, 640 x 480 31.5 59.9 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 720 x 400 31.5 70.1 28.3 VESA, 800 x 600...
  • Page 25 P2425E Display mode Horizontal Vertical Pixel Sync frequency frequency clock polarity (kHz) (Hz) (MHz) (Horizontal/ Vertical) VESA, 640 x 480 31.5 59.9 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 720 x 400 31.5 70.1 28.3 VESA, 800 x 600 37.9 60.3 40.0...

  • Page 26: Multi-Stream Transport (Mst) Modes

    Multi-Stream Transport (MST) Modes P2425HE/P2425HE WOST/P2725HE/P2725HE WOST Using USB-Type-C Maximum number of external monitors can be supported MST source monitor 1920 x 1080 at 100 Hz 1920 x 1080 at 100 Hz 3* (with USB-C DP Alt mode) Using DisplayPort Maximum number of external monitors can be supported MST source monitor...

  • Page 27: Electrical Specifications

    Electrical specifications Model P2425HE/P2425HE WOST/P2425E/P2725HE/ P2725HE WOST Video input signals • HDMI 1.4 (TMDS)*/DisplayPort 1.4**, 600 mV for each differential line, 100 ohm input impedance per differential pair • USB-C (with Alternate mode) signal input support AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 2 A frequency/current (typical) Inrush current...
  • Page 28 *P2425HE/P2425HE WOST/P2725HE/P2725HE WOST: Supports up to FHD 1920 x 1080 100 Hz TMDS as per specified in HDMI 1.4. *P2425E: Supports up to WUXGA 1920 x 1200 100 Hz TMDS as per specified in HDMI 1.4. **HBR3/DisplayPort 1.4 is supported. As defined in EU 2019/2021 and EU 2019/2013.

  • Page 29: Physical Characteristics

    NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
  • Page 30 NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
  • Page 31 NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
  • Page 32 Dimensions (without stand) P2725HE/P2725HE WOST Height 354.71 mm (13.97 in.) Width 610.68 mm (24.04 in.) Depth 50.03 mm (1.97 in.) Stand dimensions P2725HE Height (extended) 428.30 mm (16.86 in.) Height (compressed) 381.50 mm (15.02 in.) Width 272.80 mm (10.74 in.) Depth 192.28 mm (7.57 in.) Base...

  • Page 33: Environmental Characteristics

    Environmental characteristics Model P2425HE/P2425HE WOST/P2425E/ P2725HE/P2725HE WOST Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. • RoHS-compliant • TCO Certified & TCO Certified Edge •...

  • Page 34: Pin Assignments

    Pin assignments DisplayPort connector (in) Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR │...

  • Page 35: Displayport Connector (Out)

    DisplayPort connector (out) Pin number 20-pin side of the connected signal cable ML0 (p) ML0 (n) ML1 (p) ML1 (n) ML2 (p) ML2 (n) ML3 (p) ML3 (n) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR │...

  • Page 36: Hdmi Connector

    HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 37: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. Super speed USB 5 Gbps (USB 3.2 Gen1) Transfer speed Data rate Maximum power supported Super speed 5 Gbps 4.5 W High speed 480 Mbps 4.5 W...
  • Page 38 USB 3.2 downstream connector (Rear) (Bottom) Pin number Signal name Pin number Signal name VBUS StdA_SSRX+ GND_DRAIN StdA_SSTX- StdA_SSTX+ StdA_SSRX- Shell Shield USB Type-C connector Pin number Signal name Pin number Signal name TX1+ TX2+ TX1- TX2- VBUS VBUS SBU1 SBU2 VBUS VBUS...
  • Page 39 USB ports • 1 super speed USB 5 Gbps (USB 3.2 Gen1) Type-C upstream - rear • 3 super speed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream - rear (2) and bottom (1) • 1 super speed USB 5 Gbps (USB 3.2 Gen1) Type-C downstream - bottom NOTE: Super speed USB 5 Gbps (USB 3.2 Gen1) functionality requires a super speed USB 5 Gbps (USB 3.2 Gen1)-capable computer.
  • Page 40 USB speed bandwidth Host USB-C USB device connected to upstream prioritization USB-A or C downstream cable Supported, USB 2.0/3.2 High Data Speed USB-C (Alt USB-C Gen2 Gen1 Mode DP1.2) cable High Resolution Supported, USB 2.0 Supported, USB 2.0/3.2 High Data Speed USB-C (Alt USB-C Gen2 Gen1...

  • Page 41: Rj45 Connector

    RJ45 connector Pin number Signal MDI0+ MDI0- MDI1+ MDI1- MDI2+ MDI2- MDI3+ MDI3- Pin number Amber Green │ About your monitor...
  • Page 42 Dell PC’s. *UEFI stands for Unified Extensible Firmware Interface. NOTE: WOL S4 and WOL S5 are capable only with Dell Systems that support DPBS and are with USB-C (MFDP) interface connection. NOTE: Any issue related to WOL, users should debug the computer without the monitor.

  • Page 43: Plug And Play Capability

    RJ45 connector LED status Label LED color Description Green Link/Activity indicator: • Blinking - Activity on the port. • Green On - Link is being established. • Off - Link is not established. Amber or Green Speed indicator: • Amber On - 1000 Mbps •...

  • Page 44: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.
  • Page 45 • Always leave space to rest your hands while using the keyboard or mouse. • Let your upper arms rest naturally on both sides. • Ensure that your feet are resting flat on the floor. • When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat.

  • Page 46: Handling And Moving Your Display

    Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow these guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 47: Maintenance Guidelines

    • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors.
  • Page 48 Customer Induced Damage (CID). CID is not covered under the standard Dell warranty. • If you notice white residual powder when you unpack your monitor, wipe it off with a cloth.

  • Page 49: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand assembly is not pre-installed when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.
  • Page 50 4. After fully tightening the screw, fold the screw handle flat within the recess. 5. Lift the protective cover, as shown, to access the VESA area for stand assembly. NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is fully opened, as shown below, to allow space for assembly.
  • Page 51 7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 8. Remove the protective cover from the monitor. │ Setting up the monitor...

  • Page 52: Connecting Your Monitor

    NOTE: Dell monitors are designed to work optimally with the Dell- supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable-management slot before connecting them.

  • Page 53: Connecting The Displayport (Dp To Dp) Cable

    Connecting the DisplayPort (DP to DP) cable Connecting the USB-C to USB-C cable NOTE: Use the USB-C to USB-C cable shipped with your monitor only. • This port supports DisplayPort Alternate Mode (DP1.4 standard only). • The USB Type-C power delivery compliant port (PD Version 3.0) delivers up to 90 W of power.

  • Page 54: Connecting The Monitor For Dp Multi-Stream Transport (Mst) Function

    Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: This monitor supports the DP MST feature. To make use of this feature, your PC graphics card must be certified to DP1.4 with MST option. NOTE: Remove the rubber plug when using the DP out downstream port.

  • Page 55: Connecting The Monitor For Rj45 Cable (Optional)

    NOTE: The RJ45 cable is not an in-box standard accessory. Dell Power Button Sync (DPBS) Your monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface.
  • Page 56 1. Go to Control Panel. 2. Select Hardware and Sound, followed by Power Options. 3. Go to System Settings. │ Setting up the monitor...
  • Page 57 4. In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. NOTE: Do not select “Do nothing”, otherwise the monitor power button will not be able to sync with PC system power state. │...

  • Page 58: Connecting The Monitor For Dpbs For The First Time

    4. Both the monitor and PC will turn ON normally. If not, press the power button either on the monitor or the PC to boot up the system. NOTE: Ensure that Dell Power Button Sync is set to On. See Dell Power Button Sync.

  • Page 59: Using Dpbs Function

    Using DPBS function Waking on the USB-C cable When you connect the USB-C cable, the Monitor/PC state is as follows: *Not all Dell PC systems support to wake up the platform through the monitor. *Upon USB-C cable connection, mouse movement or keyboard press might be required to wake the system/monitor up from sleep or hibernate.
  • Page 60 NOTE: You can enable or disable the Dell Power Button Sync function using the OSD. • When the monitor and the PC power state are both ON, press and hold the power button on the monitor for 4 seconds, the screen prompt will ask if you would like to shut down the PC.

  • Page 61: Connecting The Monitor For Usb-C Multi-Stream Transport (Mst) Function

    Connecting the monitor for USB-C Multi-Stream Transport (MST) function A PC is connected to two monitors in an initially OFF power state, and the PC system power state is in sync with the power button on Monitor 1. When you press the power button on Monitor 1 or PC, both Monitor 1 and PC are turned ON.

  • Page 62: Connecting The Monitor For Usb-C

    Connecting the monitor for USB-C If the Dell PC* has more than two USB-C ports, the power state of each connected monitor will sync with the PC. For example, when the PC and two monitors are in an initial ON power state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2.
  • Page 63 Ensure that Dell Power Button Sync is set to On (see Dell Power Button Sync). When the PC and two monitors are in an initial OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2.

  • Page 64: Organizing Your Cables

    Organizing your cables When connecting the necessary cables (see Connecting your monitor for cable attachment), organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security-lock slot).

  • Page 65: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor.

  • Page 66: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) (Screw dimension: M4x10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand (see Removing the monitor stand).

  • Page 67: Operating The Monitor

    Operating the monitor Turn on the monitor Press the power button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick to launch the Menu Launcher. 2.

  • Page 68: Using The On-Screen Display (Osd) Menu

    • For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to the upper-level menu or exit from the current menu. • For 2-way (up and down) directional navigation. • Toggles between the menu items. •...

  • Page 69: Using The Navigation Keys

    When you move the joystick to the left or right to toggle through the shortcut functions, the selected item will be highlighted and shifted to the center position. Press the joystick to enter its submenu. • Input Source: To choose an input source from the listed video signals.

  • Page 70: Accessing The Menu System

    Accessing the menu system NOTE: After you change the settings, press the joystick to save the changes before exiting or proceeding to another menu. Icon Menu and Description submenu Brightness/ Adjusts the brightness and the contrast of the display. Contrast Brightness Brightness adjusts the luminance of the backlight.
  • Page 71 Input Source Select between the different video signals that may be connected to your monitor. USB-C Select USB-C 90W when you are using the USB Type-C upstream port. Press the joystick to confirm the selection. Select DP when you are using the DisplayPort (DP) connector.
  • Page 72 Options for Allows you to set this function to: USB-C • Prompt for Multiple Inputs: Always displays the “Switch to USB-C Video Input” message for you to choose whether to switch or not. • Always Switch: Automatically switches to USB-C video input (without prompting) when the USB Type-C cable is connected.
  • Page 73 Color Adjusts the color setting mode. Preset Modes Allows you to choose from the list of preset color modes. Press the joystick to confirm the selection. • Standard: This is the default setting. Using a low blue light panel, this monitor is certified by TÜV to reduce blue light output and create more relaxing and less stimulating images.
  • Page 74 Preset Modes • Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings (R/G/B) and create your own preset color mode. Input Color Allows you to set the video input mode to: Format •...
  • Page 75 Display Use Display to adjust the images. P2425HE/P2425HE WOST/P2725HE/P2725HE WOST P2425E Aspect Ratio Adjusts the image ratio to 16:9 (P2425HE/P2425HE WOST/P2725HE/P2725HE WOST), 16:10 (P2425E), 4:3, or 5:4. Sharpness This function can make the image look sharper or softer. Move the joystick to adjust the sharpness level from '0' to '100'.
  • Page 76 NOTE: When Off is selected, the Wake-on-Connect function remains active. When USB-C connection is detected, the computer will be turned on. NOTE: This function is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface.
  • Page 77 Menu Adjusts the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 78 Lock With the control buttons on the monitor is locked, you can prevent others from accessing the controls. • Menu Buttons: All joystick functions are locked and not accessible by the user. • Power Button: Only the Power button is locked and not accessible by the user.
  • Page 79 Personalize P2425HE/P2425HE WOST/P2425E P2725HE/P2725HE WOST Shortcut Key 1 Select a function from Preset Modes, Brightness/ Shortcut Key 2 Contrast, Input Source, Aspect Ratio, Rotation, or Display Info and set it as a shortcut key. Shortcut Key 3 Power Button Allows you to set the state of the power light to save energy.
  • Page 80 NOTE: The function is not selectable and will be defaulted to On in Off Mode if Monitor is connected to Dell Latitude and Precision notebooks that support Dell Power Button Sync through USB Type-C. Under this configuration, the monitor USB-C charging function is always available during Off Mode.
  • Page 81 Others Adjusts the OSD settings, such as DDC/CI, LCD Conditioning, Self-Diagnostic, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Enable this function for the best user experience and optimum performance of your monitor. You can disable this function by selecting Off.
  • Page 82 Helps reduce minor cases of image retention. Conditioning Depending on the degree of image retention, the program may take some time to run. You can enable this function by selecting On. Self- Select this function to run the built-in diagnostics, see Diagnostic Built-in diagnostics.
  • Page 83 NOTE: The image shown above is for the purpose of illustration only. The information may vary depending on the model and current settings. Dell Monitor To access the general monitor support materials for Support your monitor, use your smartphone to scan the QR code.

  • Page 84: Osd Messages

    OSD messages Initial Setup When Factory Reset is selected, the following message appears: If you select Yes to reset to default settings, the following message appears: │ Operating the monitor...

  • Page 85: Osd Warning Message

    OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: P2425HE/P2425HE WOST/P2725HE/P2725HE WOST P2425E This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor.
  • Page 86 You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When you change the default setting of power saving features for the first time, such as USB-C Charging 90W, Other USB Charging, or Fast Wakeup (only for P2425HE/P2425HE WOST/P2425E), the following message appears: NOTE: If you select Yes for either one of the functions mentioned...
  • Page 87 When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. The OSD functions only in the normal operation mode. If you press the joystick during the Standby mode, the following message will appear depending on the selected input: Activate the computer and the monitor to gain access to the OSD.

  • Page 88: Locking The Control Buttons

    Locking the control buttons You can lock the monitor control buttons to prevent access to the OSD menu and/ or power button. 1. Move and hold the joystick up or down or left or right for about 4 seconds until a pop-up menu appears. 2.

  • Page 89: Setting The Maximum Resolution

    If you are using a non-Dell computer (laptop or desktop): • Go to the support site for your non-Dell computer and download the latest graphic card drivers. • Go to the graphics card’s website and download the latest graphic card drivers.

  • Page 90: Using The Tilt, Swivel, Pivot And Height Adjustment

    Using the tilt, swivel, pivot and height adjustment NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.

  • Page 91: Pivot Adjustment

    Pivot adjustment Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise │ Operating the monitor...

  • Page 92: Rotate Counterclockwise

    Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 93: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 94: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 95: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen).

  • Page 96: Common Problems

    Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No video/power No picture • Ensure that the video cable connecting LED off the monitor and the computer is properly connected and secure.
  • Page 97 • Cycle power On-Off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/ pixelguidelines. Stuck-on pixels LCD screen has •...
  • Page 98 Safety related Visible signs of • Do not perform any troubleshooting issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable connecting problems malfunctions on the monitor to the computer is and off connected properly and is secure.
  • Page 99 Image retention Faint shadow • Set the screen to turn off after a few from a static from the static minutes of screen idle time. These can image left on the image displayed be adjusted in Windows Power Options monitor for a long appears on the or Mac Energy Saver setting.

  • Page 100: Product Specific Problems

    Product specific problems Specific symptoms What you Possible solutions experience Screen image is too Image is centered on • Check the Aspect Ratio setting small screen, but does not in the Display menu OSD. fill the entire viewing • Reset the monitor to factory area settings.
  • Page 101 No video at HDMI/ When connected to Unplug the HDMI/DisplayPort/USB DisplayPort/USB some dongle/ Type-C cable from dongle/docking Type-C port docking device at device, then plug the docking the port, there is no HDMI/DisplayPort/USB Type-C video when cable into the notebook. unplugging/plugging the cable from the notebook...
  • Page 102 When a PS console is A message appears Change the resolution of the PS connected, the to notify you that the console in Safe Mode. For the monitor is not monitor does not information about setting up the compatible with the support the current resolution, go to the official website 1080i (interlaced)

  • Page 103: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What you Possible solutions symptoms experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).
  • Page 104 Wireless USB Wireless USB • Increase the distance between the peripherals stop peripherals USB 3.2 peripherals and the wireless working when a responding slowly USB receiver. USB 3.2 device is or only working as • Position your wireless USB receiver as plugged in the distance close as possible to the wireless USB...

  • Page 105: Regulatory Information

    Regulatory information FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. EU product database for energy label and product information sheet P2425HE: https://eprel.ec.europa.eu/qr/1865677 P2425HE WOST: https://eprel.ec.europa.eu/qr/1865680 P2425E: https://eprel.ec.europa.eu/qr/1870769...

  • Page 106: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

This manual is also suitable for:

P2425heP2425he wostP2425eP2725heP2725he wost

Table of Contents