Dell S2417DG Manual

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.

Product Features

The Dell S2417DG flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:

• 60.47 cm (23.8-inch) viewable area (measured diagonally). Resolution: Up to 2560 x 1440 through DisplayPort and HDMI, with full-screen support or lower resolutions.
• Nvidia G-Sync-enabled and 3D Vision Ready monitor, with a extremely high refresh rate of 144 Hz (165Hz with overclock) and a rapid response time of 1 ms.
• Color gamut of 72% NTSC.
• Tilt, Swivel, Pivot, Height Adjustment capability
• Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
• Digital connectivity with DisplayPort and HDMI.
• Equipped with 1 USB upstream port and 4 USB downstream ports.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• The color modes also offers different game modes, including FPS (First-Person Shooter), RTS (Real-Time Strategy), and RPG (Role-Playing Game).
• Software and documentation media includes an Information File (INF), Image Color Matching File (ICM), and product documentation.
• Security lock slot.
• Stand lock.
• Arsenic-Free glass and Mercury-Free for the panel only.
• 0.5 W standby power when in sleep mode.
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• Analog backlight dimming control for flicker-free display.

Identifying Parts and Controls

Front View

Label	Description
1	Function buttons (For more information, see Operating the Monitor)
2	Power On/Off button (with LED indicator)

NOTE: For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

Back View

Label	Description	Use
1	VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover)	Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm).
2	Regulatory label	Lists the regulatory approvals.
3	Stand release button	Releases stand from monitor.
4	Security lock slot	Secures monitor with security lock (security lock not included).
5	Barcode serial number label	Refer to this label if you need to contact Dell for technical support.
6	Cable-management slot	Use to organize cables by placing them through the slot.

Side View

Label	Description	Use
1	USB 3.0 port	Connect your USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) from the USBupstream port on the monitor to your computer.
2	USB 3.0 port with PowerShare	Connect your USB device (also supports fast charging).
3	Headphone-out jack	Connect the headphones.

Bottom View

Bottom view without monitor stand

Label	Description	Use
1	Power cable connector	Connect the power cable (shipped with your monitor).
2	Stand lock feature	To lock the stand to the monitor using a M3 x 6 mm screw (screw not included).
3	Line-out port	Connect your speakers. NOTE: This port does not support headphones.
4	DisplayPort	Connect to your computer using the DP cable (shipped with your monitor).
5	HDMI port	Connect to your computer using the HDMI cable.
6	USB upstream port	Connect the USB cable (shipped with your monitor) to this port and your computer to enable the USB ports on your monitor.
7	USB 3.0 ports (2)	Connect USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) from the USBupstream port on the monitor to your computer.

Monitor Specifications

Flat Panel Specifications

Model	S2417DG
Screen type	Active matrix - TFT LCD
Panel technology	TN
Aspect ratio	16:9
Viewable image
Diagonal Horizontal, Active Area Vertical, Active Area Area	604.7 mm (23.8 inches) 526.85 mm (20.74 inches) 296.35 mm (11.67 inches) 156131.99 mm2 (242.04 inch2)
Pixel pitch	0.2058 mm x 0.2058 mm
Pixel per inch (PPI)	123
Viewing angle	160° (vertical) typical 170° (horizontal) typical
Brightness	350 cd/m² (typical)
Contrast ratio	1000 to 1 (typical)
Display screen coating	Anti-Glare with 3H hardness
Backlight	LED edgelight system
Response time (typical)	1 ms gray-to-gray
Color depth	16.7 million colors
Color gamut	72%* (CIE1931)
Built-in devices	USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port) 4 x USB 3.0 downstream ports (including 1 port which supports power-charging)
Connectivity	1 x DP 1.2 1 x HDMI 1.4 1 x USB 3.0 upstream port - Bottom 2 x USB 3.0 port - Side 2 x USB 3.0 port - Bottom 1 x Headphone-out jack - Side 1 x Audio line-out jack - Bottom
Adjustability
Height adjustable stand Tilt Swivel Pivot	0 to 130 mm -5° to 21° -45° to 45° -90° to 90°
Dell Display Manager Compatibility	No
Security	Security lock slot (cable lock sold separately)

* Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.

Resolution Specifications

Model	S2417DG
Horizontal scan range	30 kHz to 160 kHz (automatic)
Vertical scan range	30 Hz to 150 Hz (automatic) 165 Hz with overclock
Maximum preset resolution	2560 X 1440 at 165 Hz (with overclock)

Supported Video Modes

Model	S2417DG
Video display capabilities (HDMI & DP playback)	480p, 480i, 576p, 720p, 1080p, 576i, 1080i, 1080p, QHD

Preset Display Modes

HDMI Display Modes

Display Mode	Horizontal Frequency (kHz)	Vertical Frequency (Hz)	Pixel Clock (MHz)	Sync Polarity (Horizontal/ Vertical)
IBM VGA,640 x 480p	31.5	60	25.2	-/-
VESA, 720 x 480p	29.83	60	26.25	+/-
VESA, 720 x 576p	29.55	50	26	+/-
VESA, 800 x 600p	37.88	60	40	+/+
VESA, 1024 x 768p	48.36	60	65	-/-
HDTV, 1280 x 720p	37.5	50	74.25	+/+
HDTV, 1280 x 720p	45	60	74.25	+/+
HDTV, 1920 x 1080p	55.6	50	141.5	-/+
HDTV, 1920 x 1080p	67.5	60	148.5	+/+
VESA, 2560 x 1440p	88.8	60	241.5	+/-

DP Display Modes

Display Mode	Horizontal Frequency (kHz)	Vertical Frequency (Hz)	Pixel Clock (MHz)	Sync Polarity (Horizontal/ Vertical)
VESA, 640 x 480	31.5	60	25.2	-/-
VESA, 800 x 600	37.88	60	40	+/+
VESA, 1024 x 768	48.36	60	65	-/-
VESA, 2560 x 1440	88.8	60	241.5	+/-
VESA, 2560 x 1440	127.4	85	346.5	+/-
VESA, 2560 x 1440	150.9	100	410.5	+/-
VESA, 2560 x 1440	182.9	120	497.75	+/-
VESA, 2560 x 1440	209.5	144	569.75	+/+
VESA, 2560 x 1440	34.9	24	95	+/-
VESA, 2560 x 1440	232.05	150	612.61	+/-
VESA, 2560 x 1440	240.40	155	634.66	+/-
VESA, 2560 x 1440	240.64	160	635.28	+/+
VESA, 2560 x 1440	240.74	165	635.54	+/+

NOTE: This monitor supports NVIDIA G-Sync and NVIDIA 3D Vision Ready. Please visit http://www.geforce.com to know whether your NVIDIA graphics card supports the G-SYNC feature.

Electrical Specifications

Model	S2417DG
Video input signals	HDMI 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair DisplayPort 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair
Synchronization input signals	Separate horizontal and vertical synchronization, polarity-free TTL level, SOG (Composite SYNC on green)
AC input voltage/frequency/ current	100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.5 A (typical)
Inrush current	120 V: 30 A (Max.) at 0°C (cold start) 220 V: 60 A (Max.) at 0°C (cold start)

Physical Characteristics

Model	S2417DG
Signal cable type	Digital: HDMI, 19 pins (cable not included) Digital: DisplayPort, 20 pins Universal Serial Bus: USB, 9 pins
Dimensions (with stand)
Height (extended)	493.9 mm (19.44 inches)
Height (compressed)	363.9 mm (14.33 inches)
Width	540.4 mm (21.28 inches)
Depth	180.0 mm (7.09 inches)
Dimensions (without stand)
Height	322.7 mm (12.70 inches)
Width	540.4 mm (21.28 inches)
Depth	55.8 mm (2.20 inches)
Stand dimensions
Height (extended)	400.8 mm (14.78 inches)
Height (compressed)	354.4 mm (13.95 inches)
Width	242.6 mm (9.55 inches)
Depth	180.0 mm (7.09 inches)
Weight
Weight with packaging	8.23 kg (18.11 lb)
Weight with stand assembly and cables	6.09 kg (13.40 lb)
Weight without stand assembly (For wall mount or VESA mount considerations - no cables)	3.84 kg (8.45 lb)
Weight of stand assembly	1.93 kg (4.25 lb)
Front frame gloss	Black Frame - 30 gloss unit (max.)

Environmental Characteristics

Model	S2417DG
Compliant Standards
RoHS-compliant Arsenic-Free glass and Mercury-Free for the panel only
Temperature
Operating	0°C to 40°C (32°F to 104°F)
Non-operating	Storage: -20°C to 60°C (-4°F to 140°F) Shipping: -20°C to 60°C (-4°F to 140°F)
Humidity
Operating	10% to 80% (non-condensing)
Non-operating	Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing)
Altitude
Operating	5,000 m (16,404 ft) (maximum)
Non-operating	12,192 m (40,000 ft) (maximum)
Thermal dissipation	249.1 BTU/hour (maximum) 112.6 BTU/hour (typical)

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

VESA Modes	Horizontal Sync	Vertical Sync	Video	Power Indicator	Power Consumption
Normal operation	Active	Active	Active	White	73 W (maximum)** 33 W (typical)
Active-off mode	Inactive	Inactive	Blanked	White (blinking)	Less than 0.5 W
Switch off	-	-	-	Off	Less than 0.3 W

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.

Pin Assignments

DisplayPort Connector

Pin Number	20-pin Side of the Connected Signal Cable
1	ML0(p)
2	GND
3	ML0(n)
4	ML1(p)
5	GND
6	ML1(n)
7	ML2(p)
8	GND
9	ML2(n)
10	ML3(p)
11	GND
12	ML3(n)
13	GND
14	GND
15	AUX(p)
16	GND
17	AUX(n)
18	GND
19	Re-PWR
20	+3.3 V DP_PWR

HDMI Connector

Pin Number	19-pin Side of the Connected Signal Cable
1	TMDS DATA 2+
2	TMDS DATA 2 SHIELD
3	TMDS DATA 2-
4	TMDS DATA 1+
5	TMDS DATA 1 SHIELD
6	TMDS DATA 1-
7	TMDS DATA 0+
8	TMDS DATA 0 SHIELD
9	TMDS DATA 0-
10	TMDS CLOCK+
11	TMDS CLOCK SHIELD
12	TMDS CLOCK-
13	CEC
14	Reserved (N.C. on device)
15	DDC CLOCK (SCL)
16	DDC DATA (SDA)
17	DDC/CEC Ground
18	+5V POWER
19	HOT PLUG DETECT

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.

Universal Serial Bus (USB) Interface

This section gives you information about the USB ports that are available on the monitor.

NOTE: This monitor is Super-Speed USB 3.0 compatible.

Transfer Speed	Data Rate	Power Consumption*
Super-speed	5 Gbps	4.5 W (Max, each port)
High speed	480 Mbps	4.5 W (Max, each port)
Full speed	12 Mbps	4.5 W (Max, each port)

* Up to 2 A on USB downstream port (port with lightning icon) with BC1.2compliant devices or normal USB devices.

USB Upstream Connector

Pin Number	9-pin Side of the Connector
1	VCC
2	D-
3	D+
4	GND
5	SSTX-
6	SSTX+
7	GND
8	SSRX-
9	SSRX+

USB Downstream Connector

Pin Number	9-pin Side of the Connector
1	VCC
2	D-
3	D+
4	GND
5	SSRX-
6	SSRX+
7	GND
8	SSTX-
9	SSTX+

USB Ports

• 1 upstream - bottom
• 2 downstream - bottom
• 2 downstream - side
• Power Charging Port- the port with lightning icon; supports fast current charging capability if the device is BC1.2 compatible.

NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.

NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.

LCD Monitor Quality and Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.

Maintenance Guidelines

Cleaning Your Monitor

Read and follow the Safety Instructions before cleaning the monitor.

Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:

• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn Off your monitor when not in use.

Setting Up the Monitor

Attaching the Stand

NOTE: The stand is detached when the monitor is shipped from the factory.

NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions.

To attach the monitor stand:

1. Remove the cover and place the monitor on it.
2. Insert the two tabs on the upper part of the stand to the groove on the back of the monitor.
3. Press the stand till it snaps into place.
   
4. Hold the stand base with the triangle mark,, facing upward. Then, align the stand base protruded blocks to the matching slot on the stand.
   
5. Insert the stand base blocks fully into the stand slot.
   
6. Lift the screw handle and turn the screw clockwise.
   
7. After fully tightening the screw, fold the screw handle flat within the recess.

Connecting Your Monitor

Before you begin any of the procedures in this section, follow the Safety Instructions.

NOTE: Route the cables through the cable-management slot before connecting them.

NOTE: Do not connect all cables to the computer at the same time.

To connect your monitor to the computer:

1. Turn Off your computer and disconnect the power cable.
2. Connect the DP or HDMI cable from your monitor to the computer.

Connecting the DisplayPort (DP to DP) cable

Connecting the HDMI cable (optional)

NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.

Connecting the USB 3.0 cable

After you have completed connecting the DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup:

1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.)
2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
3. Plug the power cables for your computer and monitor into a nearby outlet.
4. Turn On the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) Specific Problems.
5. Use the cable slot on the monitor stand to organize the cables.
   

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above.

Removing the Monitor Stand

NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface.

NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.

To remove the stand:

1. Place the monitor on a soft cloth or cushion.
2. Press and hold the stand release button.
3. Lift the stand up and away from the monitor.

Wall Mounting (Optional)

(Screw dimension: M4 x 10 mm).

Refer to the instructions that come with the VESA-compatible wall mounting kit.

1. Place the monitor panel on a soft cloth or cushion on a stable, flat table.
2. Remove the stand.
3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.

NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 3.84 kg.

Operating the Monitor

Power On the Monitor

Press the button to turn On the monitor.

Using the Front-Panel Controls

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

The following table describes the front-panel buttons:

	Front-Panel Button	Description
1	Shortcut key/Preset Modes	Use this button to choose from a list of preset color modes. NOTE: The function is disabled when you are under 3D mode or ULMB mode.
2	Shortcut key/ Volume	Use the buttons to adjust the volume. Minimum is 0 (-). Maximum is 100 (+).
3	Menu	Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System.
4	Exit	Use this button to go back to the main menu or exit the OSD main menu.
5	Power (with power light indicator)	Use the Power button to turn the monitor On and Off. The white light indicates the monitor is On and fully functional. A blinking white light indicates the power save mode.

Front-Panel Button

Use the buttons on the front of the monitor to adjust the image settings.

	Front-Panel Button	Description
1	Up	Use the Up button to adjust (increase ranges) items in the OSD menu.
2	Down	Use the Down button to adjust (decrease ranges) items in the OSD menu.
3	Select	Use the Select button to confirm your selection.
4	Back	Use the Back button to go back to the previous menu.

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.

1. Press the button to launch the OSD menu and display the main menu.
   Main Menu for digital (DP) input
   
2. Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor.
3. Press the button once to activate the highlighted option.
4. Press the and buttons to select the desired parameter.
5. Press to enter the slide bar and then use the and buttons, according to the indicators on the menu, to make your changes.
6. Select the button to return to the main menu.

OSD Warning Message

When the monitor enters the Power Saving mode, the following message appears:

See Troubleshooting for more information.

Setting the Maximum Resolution

To set the maximum resolution for the monitor:

In Windows^® 7, Windows^® 8, and Windows^® 8.1:

1. For Windows^® 8 and Windows^® 8.1 only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 2560 x 1440.
4. Click OK.

In Windows^® 10:

1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 2560 x 1440.
4. Click Apply.

If you do not see 2560 x 1440 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:

If you have a Dell desktop or portable computer:

• Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

• Go to the support site for your computer and download the latest graphic drivers.
• Go to your graphics card website and download the latest graphic drivers.

Using the Tilt, Swivel, and Vertical Extension

NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.

Tilt, Swivel

With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

NOTE: The stand is detached when the monitor is shipped from the factory.

Vertical Extension

NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically.

Rotating the Monitor

Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.

Pivot clockwise

Pivot counterclockwise

NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).

Adjusting the Rotation Display Settings of Your System

After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system.

NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

To adjust the Rotation Display Settings:

1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have an ATI graphics card, select the Rotation tab and set the preferred rotation.
4. If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.
5. If you have an Intel^® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.

NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card.

Troubleshooting

Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital cables from the back of computer.
3. Turn on the monitor.
   NOTE: A dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED blinks white.
   
   NOTE: This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
4. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold Button 1 for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, and white screens. The test is complete when the white screen appears. To exit, press Button 1 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Common Symptoms	What You Experience	Possible Solutions
No Video/Power LED off	No picture	Ensure that the video cable connecting the monitor and the computer is properly connected and secure. Verify that the power outlet is functioning properly using any other electrical equipment. Ensure that the power button is depressed fully. Ensure that the correct input source is selected in the Input Source menu.
No Video/Power LED on	No picture or no brightness	Increase brightness & contrast controls via OSD. Perform monitor self-test feature check. Check for bent or broken pins in the video cable connector. Run the built-in diagnostics. Ensure that the correct input source is selected in the Input Source menu.
Poor Focus	Picture is fuzzy, blurry, or ghosting	Eliminate video extension cables. Reset the monitor to factory settings. Change the video resolution to the correct aspect ratio.
Shaky/Jittery Video	Wavy picture or fine movement	Reset the monitor to factory settings. Check environmental factors. Relocate the monitor and test in another room.
Missing Pixels	LCD screen has spots	Cycle power On-Off. Pixel that is permanently Off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
Stuck-on Pixels	LCD screen has bright spots	Cycle power On-Off. Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
Brightness Problems	Picture too dim or too bright	Reset the monitor to factory settings. Adjust brightness & contrast controls via OSD.
Geometric Distortion	Screen not centered correctly	Reset the monitor to factory settings.
Horizontal/ Vertical Lines	Screen has one or more lines	Reset the monitor to factory settings. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector. Run the built-in diagnostics.
Synchronization Problems	Screen is scrambled or appears torn	Reset the monitor to factory settings. Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. Check for bent or broken pins in the video cable connector. Restart the computer in the safe mode.
Safety Related Issues	Visible signs of smoke or sparks	Do not perform any troubleshooting steps. Contact Dell immediately.
Intermittent Problems	Monitor malfunctions on & off	Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to factory settings. Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color	Picture missing color	Perform monitor self-test feature check. Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Check for bent or broken pins in the video cable connector.
Wrong Color	Picture color not good	Change the settings of the Preset Modes in the Color menu OSD depending on the application. Adjust R/G/B value under Custom Color in Color menu OSD. Run the built-in diagnostics.
Image retention from a static image left on the monitor for a long period of time	Faint shadow from the static image displayed appears on the screen	Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific Symptoms	What You Experience	Possible Solutions
Screen image is too small	Image is centered on screen, but does not fill entire viewing area	Reset the monitor to factory settings.
Cannot adjust the monitor with the buttons on the front panel	OSD does not appear on the screen	Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor.
No Input Signal when user controls are pressed	No picture, the LED light is white	Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. Check whether the signal cable is plugged in properly. Replug the signal cable if necessary. Reset the computer or video player.
The picture does not fill the entire screen	The picture cannot fill the height or width of the screen	Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. Run the built-in diagnostics.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms	What You Experience	Possible Solutions
USB interface is not working	USB peripherals are not working	Check that your monitor is turned On. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch Off and then turn On the monitor again. Reboot the computer. Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
High Speed USB 3.0 interface is slow	High Speed USB 3.0 peripherals working slowly or not working at all	Check that your computer is USB 3.0-capable. Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Reboot the computer.
Wireless USB peripherals stop working when a USB 3.0 device is plugged in	Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases	Increase the distance between the USB 3.0 peripherals and the wireless USB receiver. Position your wireless USB receiver as close as possible to the wireless USB peripherals. Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port.

Notes, cautions, and warnings

NOTE:
A NOTE indicates important information that helps you make better use of your computer.

A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

A WARNING indicates a potential for property damage, personal injury, or death.

Documents / Resources

References

• GeForce Official Site: Graphics Cards, Gaming Laptops & More

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Dell S2417DG Manual