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USER MANUAL
DWC67423BIW
Dishwasher
EN
Read the instructions before using the appliance.

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Summary of Contents for Asko DWC67423BIW

  • Page 1 USER MANUAL DWC67423BIW Dishwasher Read the instructions before using the appliance.
  • Page 2 Spare parts ..........Unloading the dishwasher ......Number of cycles ........Program chart ..........Technical data and energy labelling ..ASKO Connect Pro & ConnectLife ... Technical data ..........ASKO Connect Pro ........Information for consumers ......ConnectLife ..........Information for test institute ......
  • Page 3 Install the dishwasher, see the chapter Installation. Then open the door and press "Welcome to your new ASKO dishwasher. This is a first time setup." is shown on the display the first time the dishwasher is switched on. It is important that you choose the right settings to ensure good dishwashing results.
  • Page 4 Safety instructions Read the user manual and keep it in a safe place! Number of standard place settings: 13 Never use the dishwasher for any purpose other than that specified in these operating instructions. Do not load the dishwasher door or dishwasher baskets with anything other than dishes.
  • Page 5 Safety instructions Never place dishes with solvent residues in the dishwasher due to the risk of explosion. Nor may dishes that contain ash, wax or lubricants be washed in the dishwasher. Children must be watched. Do not allow children to use or play with the dishwasher.
  • Page 6 Safety instructions can take the packaging for recycling or direct you to the nearest recycling centre. The packaging is comprised of: Corrugated cardboard made from up to 100% recycled material. Expanded polystyrene (EPS) with no added chlorine or fluorine. Supports made from untreated wood. Protective plastic made from polyethylene (PE).
  • Page 7 Before washing for the first time Water hardness In order to achieve good dishwashing results, the dishwasher needs soft water (water with low mineral content). Hard water leaves a white coating on dishes and the dishwasher. Checking water hardness Water hardness is specified using German degrees of water hardness (°dH), French degrees of water hardness (°fH), English degrees of water hardness (°eH) or millimoles per litre (mmol/l).
  • Page 8 Basic settings Open the door. Press "Welcome to your new ASKO dishwasher. This is a first time setup." is shown on the display. It is important that you choose the right settings to ensure good dishwashing results. Select setting with or .
  • Page 9 Before washing for the first time Settings WiFi connection On/Off After connecting the dishwasher to your local network, you can select WiFi connection Off to deactivate the connection. Select WiFi connection On to reconnect to the same network. Connection setup Connect the dishwasher to your wireless network and pair with your smartphone/tablet.
  • Page 10 Before washing for the first time Top up rinse aid Add rinse aid to the container for rinse aid (if the dishwasher has not been connected to a system for the automated dosage of rinse aid). Top up the rinse aid compartment with rinse aid if you have selected Rinse aid 1 - 5. Press to open Press to close 1.
  • Page 11 Before washing for the first time Automated dosage The dishwasher can be connected to one or more systems for the automated dosage of commercial detergent and rinse aid, which simplifies everyday operation and reduces the risk of overdosing. Step by step Connect the external cables for the automated dosage of commercial detergent and rinse aid.
  • Page 12 Greener dishwashing Save energy and water When using a dishwasher in a residential setting, less energy and water are generally used compared to washing the dishes by hand. Do not rinse under running water Do not rinse the dishes under running water as this will lead to increased energy and water consumption.
  • Page 13 Loading the dishwasher Fragile dishes Some cookware is not dishwasher safe. This can be for several reasons. Some materials cannot withstand high heat, others can be damaged by dishwasher detergent. Exercise caution with, for example, handmade items, fragile decoration, crystal/glassware, silver, copper, tin, aluminium, wood and plastic.
  • Page 14 Loading the dishwasher The appearance of the baskets may differ depending on the dishwasher setup. Upper basket Place glasses, cups, bowls, side plates and saucers in the upper basket. All dirty surfaces should face inwards and downwards! Wine glasses are placed on the wine glass shelf and knives are placed in the knife stand on the right.
  • Page 15 Loading the dishwasher Lower basket Place plates, side plates, serving dishes, pots and cutlery (in the cutlery basket) in the lower basket. Accessory Buy a wine glass shelf with space for six tall wine glasses. The wine glass shelf is designed to ensure optimal washing and drying results with tall wine glasses.
  • Page 16 Loading the dishwasher Cutlery basket Place cutlery with the handles facing down, except for knives, and spread them out as much as possible. Ensure that spoons do not stack inside each other. The cutlery basket is best placed in the middle at the front of the lower basket to best utilise dishwashing performance from the unique spray zone intended for the cutlery basket.
  • Page 17 Loading the dishwasher Accessory Buy a mini cutlery basket. The extra cutlery basket is flexible and can be dismantled and attached to the lower basket or the large cutlery basket to make an extra large cutlery basket. This accessory is available where you bought the dishwasher.
  • Page 18 Using the dishwasher Add detergent Add detergent to the detergent compartment (if the dishwasher has not been connected to a system for the automated dosage of commercial detergent). Follow the instructions on the detergent packaging. This dishwasher is fitted with a water softener, so use detergent and rinse aid doses suitable for soft water.
  • Page 19 Using the dishwasher Select a pre-selected program Start/Stop On/Off Navigation buttons for selecting from more programs On/Off Open the door and press . Also turn on the water tap if it is turned off. Select program Eco is always pre-selected. To select another program, press , or . You can also select a program by pressing until the desired program is shown on the display.
  • Page 20 If the dishwasher is not started or the door is not closed within 2 minutes of the last time the control panel was pressed, the machine switches off. To remote start the dishwasher, see the chapter ASKO Connect Pro & ConnectLife. Stopping or changing a program If you want to change program after starting the dishwasher, open the door then press and hold for three seconds.
  • Page 21 Using the dishwasher This may differ somewhat from time to time depending on the temperature of the water supply, the amount of dishes, the ambient temperature and other factors. During the first run of each program, the remaining time displayed can be slightly misleading, as the dishwasher is estimating the time.
  • Page 22 Using the dishwasher Once the program has finished Once the program has finished, "Program done" appears on the display. At the end of the program one short signal will sound. Chapter Settings describes how to change this function. The dishwasher switches off automatically after the program ends. Shut off the water tap after each use (if required by your insurance company).
  • Page 23 Program chart...
  • Page 24 ASKO Connect Pro is a web-based platform that enables you to organise, manage and monitor all your professional ASKO appliances regardless of where they are installed. Once you have connected a professional appliance in the ConnectLife app, a link to ASKO Connect Pro is shown. For more information, please see https://professional.asko.com/.
  • Page 25 ASKO Connect Pro & ConnectLife NOTE! The dishwasher can always be used without the app. When the dishwasher's control panel is pressed, commands from the ConnectLife app are blocked for 10 seconds. If you have any questions, please visit us at www.connectlife.io.
  • Page 26 Settings Press To open the Settings, press until Settings is shown on the display and confirm your selection with Select setting Confirm current setting Settings Alternatives Lock On/Off To prevent children or persons with reduced mental capabilities from starting the dishwasher, the Lock setting can be activated.
  • Page 27 Settings Settings Alternatives Auto dose Detergent: Activate this setting if you want Off, 1-40 ml to connect an automatic dosing system for detergent. This dishwasher is fitted with a water softener, so use detergent and rinse aid doses suitable for soft water.
  • Page 28 Settings To open the Advanced Settings, press until Advanced Settings is shown on the display and confirm your selection with Press: , , , Advanced Settings Alternatives Language You can choose the language used for the display. WiFi The current WiFi status is shown on the display. WiFi status Connect the dishwasher to your wireless network to be able to remote control the dishwasher using the ConnectLife app.
  • Page 29 Settings Advanced Settings Alternatives Display Logotype On/Off Setting to hide the logo shown on the display. Display Brightness 1/2/3/4 For adjusting the brightness of the display. Notification volume 0/1/2/3 The buzzer indicates when a dishwashing program has ended. Error messages are always indicated by a loud buzzer.
  • Page 30 Settings Advanced Settings Alternatives Power 10 Amp/16 Amp This dishwasher has been designed to be able to be connected to an electrical supply network with fuses for 10 Amp or 16 Amp. The water in the dishwasher will be heated more quickly, and the dishwashing program will run more quickly, if you select 16 Amp.
  • Page 31 Care and cleaning Top up rinse aid When the rinse aid needs topping up, the symbol lights on the display. See the chapter Before washing for the first time. Top up salt When the salt needs topping up, the symbol lights on the display. See the chapter Before washing for the first time.
  • Page 32 Care and cleaning Fine filter Debris that collects on the fine filter is automatically rinsed away during each wash. Clean the fine filter when necessary. It should be cleaned at regular intervals depending on how often the dishwasher is used. Fine filter 1.
  • Page 33 Care and cleaning Cleaning the spray arms Holes and bearings can sometimes become blocked. Remove any debris using a pin or the like. The spray arms also have holes underneath. To facilitate cleaning you can remove the spray arms. Remember to fit them firmly back into place afterwards.
  • Page 34 Care and cleaning Clean the outside of the dishwasher Door and door seal Open the door. Clean the sides of the door and the door seal regularly with a slightly damp cloth. Clean the door seal at the lower front edge of the dishwasher with a washing-up brush. Control panel Keep the control panel clean.
  • Page 35 Care and cleaning 6. Refit the drainage pump stop along with the fine and coarse filters. 7. Plug the machine in again. Drainage pump stop NOTE! Do not forget to refit the drainage pump stop. Unblocking the inlet hose filter If the water supply contains small particles, the outer filter on the inlet hose may become blocked, which results in the Water inlet fault error message.
  • Page 36 Troubleshooting Error messages Action Overfilling water 1 Unblocking the drainage pump. See the chapter Care and cleaning. If the problem persists, contact your nearest service centre. Water outlet fault See "Water remains in the dishwasher" under "Problem" in the table below. If the problem persists, contact your nearest service centre.
  • Page 37 Troubleshooting General Problem Possible causes Action The control panel does not react You have pressed the control Wait a moment then try again. when pressed. panel too soon after opening the door. Lock is activated. See the chapter Safety instructions. Dirt on the control panel.
  • Page 38 Troubleshooting Problem Possible causes Action The dishwasher does not start. has not been pressed. Press until the display shows "Program started, close door". The door is not properly closed. Check. Salt compartment empty. Top up with salt. See the chapter Care and cleaning. The dishwasher has been Close the door and wait.
  • Page 39 Troubleshooting Problem Possible causes Action The dishes are not clean. The spray arms are not rotating Check that the dishes are not freely. blocking the spray arms. Spray arm holes or bearings Clean the spray arms. See the blocked. chapter Care and cleaning. Unsuitable dishwashing Select a program with a high program.
  • Page 40 Troubleshooting Problem Possible causes Action Spots or films on the dishes. Incorrect rinse aid dosage See the chapter Settings. setting. The setting TAB is activated and Switch all-in-one detergents or all-in-one detergent with deactivate the setting TAB and insufficient drying effect is being top up with salt and separate used.
  • Page 41 Troubleshooting Problem Possible causes Action "Block start when softener is Salt compartment empty. Top up with salt. See the empty" is shown on the display. chapter Care and cleaning. (The setting to prevent a dishwashing program from starting when the salt compartment is empty can be deactivated.
  • Page 42 Troubleshooting Problem Possible causes Action The dishes are not dry enough. The Automatic door opening Activate the Automatic door option is not activated. opening option. The Automatic door opening Activate the Automatic door setting has not been activated. opening setting. The dishwasher is not fully Fully load the dishwasher.
  • Page 43 Connect the dishwasher to your connected to your wireless wireless network. See the symbol does not appear on network. chapter ASKO Connect Pro & the display. ConnectLife. WiFi connection is deactivated. Activate WiFi connection. See WiFi connection On/Off in the chapter Settings.
  • Page 44 Installation [mm] *Remove the locking nuts when installing in a recess measuring 820-821 mm. Connection to an automatic dosing system Nominal dimensions. Actual measurements may vary. Safety instructions Connections to electricity, water and drainage must be performed by a qualified professional. Always follow applicable regulations for water, drainage and electricity.
  • Page 45 Installation Transport protection for the door Do not forget to remove the transport protection for the door when unpacking the dishwasher. Placing the dishwasher The dishwasher is intended to be built-in under a worktop. The built-in measurements are shown in the illustration.
  • Page 46 Installation NOTE! The surface to which the protective film is affixed must be clean and dry. Connection to an automatic dosing system The dishwasher can be connected to one or more systems for the automated dosage of commercial detergent and rinse aid, which simplifies everyday operation and reduces the risk of overdosing. Connection to a system for automated dosage must be performed by the supplier of the system or by somebody with an equivalent professional qualification.
  • Page 47 Installation 2. Connect the external cables for detergent to the auto dose connector. A Connection for earth B Connection for level sensor C Connection for impulse of detergent (230 V) 3. Connect the external cables for rinse aid to the auto dose connector. A Connection for earth B Connection for level sensor C Connection for impulse of rinse aid...
  • Page 48 Installation 2. Attach the nipple and connect the hose for detergent. Connection for detergent (hose diameter 6 mm). 3. Attach the nipple and connect the hose for rinse aid. Connection for rinse aid (hose diameter 4 mm). Activate Auto dose. See the chapter Settings. Use the Vent the hose function to vent the system.
  • Page 49 Installation Adjust the height and slide the dishwasher into place 1. Start by measuring the height from the floor to the bottom edge of the worktop. 2. Measure the height from the floor to the top edge of the dishwasher. 3.
  • Page 50 Installation 7. Make any final adjustments to the feet and tighten the lock nuts on the front feet. Drainage connection This dishwasher is suitable for installing in a raised recess (to attain an ergonomic working height). This means that the dishwasher can be placed so that the drainage hose runs to a lower level than the bottom of the dishwasher, such as by routing it directly to a floor drain.
  • Page 51 Installation Connection to water supply The dishwasher can be connected to hot (max. 70 °C) and/or cold water. The dishwasher adjusts automatically to the connected water in order to achieve the best dishwashing result. To achieve optimal short dishwashing time, the dishwasher should be connected to hot water. The dishwasher comes with an extra inlet hose (packed inside dishwasher) to connect hot and cold water.
  • Page 52 Installation The dishwasher must be connected to residual current devices as per the relevant safety regulations. Screwing the dishwasher into place After fastening the machine, check that the front feet still touch the floor.
  • Page 53 Installation Dishwasher toe kick The dishwasher is supplied with a toe kick. Fit the toe kick...
  • Page 54 Read the chapter Troubleshooting before contacting the service centre. If you have encountered a problem that you cannot resolve, please contact your nearest service centre for professional help, see www.asko.com. Our website also has information about spare part availability and what you can repair yourself.
  • Page 55 In accordance with the EN 60436 standard. Information for consumers Information about your appliance can be found at https://global.asko.com/energy-label. You can also find information in the EU Product Registration database for Energy Labelling, EPREL. Scan the QR code on the energy label supplied with the dishwasher (or go to https://eprel.ec.europa.eu and search for the model name).
  • Page 56 WWW.ASKO.COM 938073 Translation of the original instructions. We reserve the right to make changes.