Sony NWZA826KB Operation Manual page 136

1
1
Troubleshooting
Bluetooth communication
Symptom
You cannot hear the
sound from the
communicating device.
You cannot adjust the
volume.
The sound distorts or
breaks.
(continued)
Cause/Remedy
 The Bluetooth device is set to mute volume.
 Change the settings to restore the audio function.
 The volume is set to zero.
 You cannot wirelessly adjust the volume of certain
devices. Turn up the volume of the device or the
player by hand.
 The player or Bluetooth device is not turned on.
 Turn it on and set it up for Bluetooth
communication.
 The Bluetooth device may not support A2DP
profile.
 Check whether the device supports A2DP profile
(  page 75).
 The playback of the song or the video has not
started.
 Start playing back the song or video (  page 21,
52).
 The Bluetooth device is not turned on.
 Turn on the device and set it up for Bluetooth
communication.
 Bluetooth connection has ended.
 Establish Bluetooth connection (  page 81).
 The HOLD switch is set to the HOLD position.
 Slide the HOLD switch to the opposite position
(  page 11).
 You cannot wirelessly adjust the volume of certain
devices. Turn up the volume of the device or the
player by hand.
 A device using 2.4 GHz frequency, such as a wireless
LAN device, cordless telephone, or microwave oven,
is in use near the player or the device.
 Do Bluetooth communication away from
electronic devices.
 The communication is interfered with by obstacles
such as metal, wall, or people.
 Remove the obstacles or change the location to
secure the communication.
 If you have not applied the sound effects in "Sound
Effect Preset, " "VPT(Surround)" does not work
during Bluetooth communication (  page 92).
Continued 