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Troubleshooting
Bluetooth communication
Symptom
Cannot complete pairing. The player and the device are too far from each
Bluetooth
communication does not
start.
Cause/Remedy
other for Bluetooth communication.
Pair them within the communication range (
page 96).
The Bluetooth device does not support profiles that
the player does.
If the supporting profiles are different, the player
and the device cannot be paired.
You are attempting to establish the connection with
Bluetooth device that is not designated for "Quick
Connection" using the BLUETOOTH button.
Designate the desired device for "Quick
Connection" in the "Quick Connection" setting
( page 88).
The Bluetooth device is not turned on.
Turn on the device and set it up for Bluetooth
communication.
Bluetooth connection has ended.
Establish Bluetooth connection ( page 81).
Pairing has been failed or not been completed.
The player cannot communicate with the devices
that are not paired with. Pair the player and the
device ( page 78).
The player or the Bluetooth device has entered the
standby mode.
Restore it from standby mode.
The battery is running low or nearly empty.
Charge the battery by connecting the player to
running computer ( page 114).
The pairing on the player or on the Bluetooth device
has been deleted by formatting, resetting the
settings, etc.
Pair the player and the device again.
Continued