Sony NWZA826KB Operation Manual page 128

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1
Troubleshooting
Operation
(continued)
Symptom
Playback does not stop.
The player does not work.  The remaining battery power is insufficient.
Transferred data cannot
be found.
The volume is not loud
enough.
There is no sound from
the right channel of the
headphones.
Or the right channel
sound is heard from both
sides of the headphones.
Playback has stopped
suddenly.
Cause/Remedy
 With this player, there is no difference between
stopping and pausing. When you press the 
button,  appears and playback pauses/stops.
 Charge the battery by connecting the player to a
running computer (  page 114).
 If you charge the battery and nothing changes,
press the RESET button to reset the player ( 
page 124).
 The built-in flash memory of the player was
formatted using Windows Explorer.
 Format the built-in flash memory on the player
(  page 110).
 The supplied USB cable was disconnected from the
player while data was being transferred.
 Transfer usable files back to your computer and
format the built-in flash memory on the player
(  page 110).
 After dragging and dropping in Windows Explorer,
data hierarchy levels do not correspond to the player
(  page 116).
 Transferred files are not in a playable format. For
details, see "Supported file format" of
"Specifications" (  page 154).
 Convert the ATRAC audio data using the
supplied MP3 Conversion Tool.
 Songs or videos may not be played back,
depending on the file format (  page 154).
 Photos may not be displayed, depending on the
file size or the file format (  page 154).
 "AVLS (Volume Limit)" is enabled.
 Disable "AVLS (Volume Limit)" (  page 99).
 The headphone jack is not fully inserted.
 If the headphones are not connected correctly,
sound will not be output properly. Insert the
connecting pin of the headphones into the jack
until it clicks (  page 10).
 The remaining battery power is insufficient.
 Charge the battery by connecting the player to a
running computer (  page 114).
 The songs or video files that cannot be played are
played.
 Play back the other song or video files.
Continued 