Huawei LUNA2000 Manual
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- Quick start manual ,
- User manual (157 pages) ,
- Quick manual (2 pages)
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Summary of Contents for Huawei LUNA2000
- Page 1 Contents C&I service solutions ◼ C&I Service Solution Overview ◼ Engineering Service ◼ Customer Support Service ◼ Value-added Service ◼ Training Service Huawei Proprietary - Restricted Distribution...
- Page 2 Extended product maintenance (O&M) ⚫ Engineering faulty part ⚫ Onsite trouble shooting warranty ⚫ replace（if involved) Faulty parts replacement ⚫ Remote technical support ⚫ Basic on-site training ⚫ Software support ⚫ Hardware support (spare parts replacement) Huawei Proprietary - Restricted Distribution...
- Page 3 Engineering Service : Supervision and Commissioning Service Overview Supervision & Commissioning On-site Work Benefit Environment and equipment Check • • Improve efficiency: guide Expert on-site installation customers in correct lifting, consulting & commissioning Installation Check & defect elimination installing, commissioning and •...
- Page 4 Engineering Service : Supervision and Commissioning Service Packages Basic package 1. Inspection before power-on 2. System commissioning 3. System defect elimination 4. Function verification 5. 7*24 hotline support (delivery period) Advanced package (additional services on top of basic package) 1. On-site equipment list check 2.
- Page 5 ⚫ Certified partner ensure delivery knowledge training EU VAP Partner Resources quality , reduce 30% delivery time Standard training for ⚫ O&M team 3 Level Qualification ⚫ Certification & Subcon Partners Certified ensure delivery quality Huawei Proprietary - Restricted Distribution...
- Page 6 Engineering Service : Basic package Responsibility Matrix Partner will install all the equipment and get ready for the commission environment . ➢ Basic Package: 1.6 man-day Before construction Responsibility matrix Responsibility matrix Quotation Item Parnter Remote installation training for supervision Installation Guide Installation training Use training...
- Page 7 Engineering Service : Advanced package Responsibility Matrix (1) Huawei engineer will go to the site and responsible for guidance from the arrival of equipment. ➢ Partner should prepare all the installation environments ➢ Advanced Package 5.8 man-day Before construction Responsibility matrix...
- Page 8 Engineering Service : Advanced package Responsibility Matrix (2) Huawei engineer will go to the site and responsible for guidance from the arrival of equipment. ➢ Partner should prepare all the installation environments ➢ Advanced Package 5.8 man-day Responsibility matrix Responsibility matrix...
- Page 9 Mode1 Huawei Advanced Gold/Silver/Register Mode 1/2 Mode2 Huawei Basic Mode 3 Partner Mode3 Partner VAP/CSP-4 star service Mode 1/2 Select 1 of in 3 modes HW Advanced service HW Basic service Safety inspection &trouble shooting Huawei Proprietary - Restricted Distribution...
- Page 10 Therefore, such information is provided for reference purpose only and constitutes neither an offer nor an acceptance. Huawei may change the information at any time without notice.
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