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User Guide
For TP-Link Omada Access Points
1910013169 REV4.7.1
March 2022

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  • Page 1 User Guide For TP-Link Omada Access Points 1910013169 REV4.7.1 March 2022...
  • Page 2: Table Of Contents

    CONTENTS About This User Guide......................1 Overview ..........................3  1 Quick Start ........................4 Determine the Management Method ....................5 Connect Network Devices ........................6 Log in to the EAP and Change the SSID ..................... 8 Configure and Manage the EAP ......................21  2 Configure the Network ....................22 Configure the Wireless Parameters ....................23 2.1.1  Configure SSIDs ..........................
  • Page 3  3 Monitor the Network ....................62 Monitor the EAP ............................63 Monitor the Wireless Parameters ......................65 Monitor the SSIDs ............................66 Monitor the Radio Settings ........................67 Monitor Radio Traffic ..........................67 Monitor LAN Traffic ............................. 68 Monitor the Clients ..........................70 View Client Information ..........................70 View Block Client Information .........................
  • Page 4 Configure the System Time........................94 Configure the System Time ........................95 Configure Daylight Saving Time ......................97 Reboot and Reset the EAP ........................99 Backup and Restore the Configuration..................100 Update the Firmware ...........................101  6 Application Example ....................102 Determine the Network Requirements ..................103 Build the Network Topology ......................104 Log in to the EAP ...........................105 Configure the EAP ..........................106...
  • Page 5: About This User Guide

    Some models featured in this guide may be unavailable in your country or region. For local sales information, visit https://www.tp-link.com The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure the accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied.
  • Page 6 The authentication information can be found where you find this guide. Specifications can be found on the product page at https://www.tp-link.com To ask questions, find answers, and communicate with TP-Link users or engineers, please visit https://community.tp-link.com to join TP-Link Community.
  • Page 7: Overview

    Overview Omada series products provide wireless coverage solutions for small-medium business and households. They can either work independently as standalone APs or be centrally managed by Omada Software Controller, Omada Hardware Controller (OC200/OC300), or Omada Cloud-Based Controller, providing a flexible, richly-functional but easily configured wireless network for small- medium business and households.
  • Page 8: Quick Start

     1  Quick Start This chapter introduces how to build a wireless network using the EAPs and how to complete the basic settings. Follow the steps below: 1.1 Determine the Management Method 1.2 Connect Network Devices 1.3 Log in to the EAP and Change the SSID 1.4 Configure and Manage the EAP...
  • Page 9: Determine The Management Method

    1.1 Determine the Management Method Before building your network, choose a proper method to manage your EAPs. You have the following two options: ■   Controller Mode If you want to manage a large-scale network centrally, choose Controller Mode. In Controller Mode, you can configure and monitor mass EAPs, switches, and gateways via Omada SDN Controller.
  • Page 10: Connect Network Devices

    1.2 Connect Network Devices To connect your EAPs to the local network, refer to the following topology. Internet Router (DHCP Server) Clients 1. Connect the WAN port (or Internet port) of the router to the internet. 2. Connect your EAPs to the LAN port of the router. 3. Connect your wireless clients such as phones, tablets and laptops to the WiFi of the EAP.
  • Page 11 Tips:   • If you want to power your EAPs using a PoE switch, refer to the following topology. Internet PoE Switch Router (DHCP Server) Clients   • The router is the gateway of the network, and devices in the LAN surf the internet via the router. At the same time, the router acts as a DHCP server to assign dynamic IP addresses to the EAPs and clients.
  • Page 12: Log In To The Eap And Change The Ssid

    Mobile Device Installed with Omada App 1. To install Omada App, launch the Apple App Store (iOS) or Google Play store (Android) and search “TP-Link Omada” or simply scan the QR code to download and install the app. Scan for Omada App...
  • Page 13 2. Connect your mobile device to the WiFi of the EAP. The default SSID is printed at the bottom of the EAP. 3. Launch the Omada app, tap Standalone APs and wait for the EAP to be discovered. Tips: All the EAPs in the same subnet will be discovered by Omada app and shown on the page.
  • Page 14 4. Tap on the EAP appearing on the page. Set a new username and password for your login account of the EAP. 5. Change the SSID and password to keep your wireless network secure. Tap Next.
  • Page 15 6. Confirm the settings in the summary page. Tap Next, and the settings will take effect in several minutes. 7. To join your new wireless network, select the SSID and tap Join.
  • Page 16 8. Tap Continue to go to the managment page. In this page, you can view the information and settings of the EAP. If you want to change the settings incuding radio, SSID and device account, tap Now you can connect your phones, tablets and laptops to the new WiFi. If you cannot access the internet, follow the to troubleshoot the problem.
  • Page 17 1. Set your PC to obtain an IP address automatically. 2. Connect your PC to the WiFi of the EAP. The default SSID is printed at the bottom of the EAP.
  • Page 18 3. Make sure that your PC has got the IP address, default gateway, and DNS server from the DHCP server. 4. To log in to the EAP, launch a web browser and enter http://tplinkeap.net in the address bar. The login page will appear. By default, both the username and password are admin.
  • Page 19 5. After logging in to the EAP, follow the step-by-step instructions to complete the basic configurations. In the pop-up window, configure a new username and a new password for your user account, then click Next. 6. Configure the SSID and password. For the dual-band EAP, you can configure the SSID and password for both 2.4GHz and 5GHz.
  • Page 20 7. The following page will appear. Make sure that your device has connected to the new wireless network and tick the checkbox. Then click Finish. Now you can connect your phones, tablets and laptops to the new WiFi. If you cannot access the internet, follow the to troubleshoot the problem.
  • Page 21 When the DHCP server is not available in your network, the EAP has the DHCP fallback IP address, which is 192.168.0.254 by default. • Using EAP Discovery Utility Go to https://www.tp-link.com/download/EAP-Controller.html#EAP_Discovery_Tool download, install and launch EAP Discovery Utility on your PC. EAP Discovery Utility can...
  • Page 22 scan all EAPs in the same network segment, and find the IP address of the EAP. In the following figure, for example, the IP address of the EAP is 192.168.0.5. Tips: Some EAP models only works with certain software version of Discovery Utility. If your Discovery Utility can’t discover your EAP anyway, try a different software version.
  • Page 23 3. After logging in to the EAP, follow the step-by-step instructions to complete the basic configurations. In the pop-up window, configure a new username and a new password for your user account, then click Next. 4. Configure the SSID and password. For the dual-band EAP, you can configure the SSID and password for both 2.4GHz and 5GHz.
  • Page 24 5. The following page will appear. Make sure that your device has connected to the new wireless network and tick the checkbox. Then click Finish. Now you can connect your phones, tablets and laptops to the new WiFi. If you cannot access the internet, follow the to troubleshoot the problem.
  • Page 25: Configure And Manage The Eap

    1.4 Configure and Manage the EAP If you use the web browser to configure your EAP, you can configure more advanced functions according to your needs, and manage it conveniently on the web page. On the top of the page, you can click to log out and click to open the technical support website.
  • Page 26: Configure The Network

     2  Configure the Network This chapter introduces how to configure the network parameters and the advanced features of the EAP, including:   • 2.1 Configure the Wireless Parameters   • 2.2 Configure Portal Authentication   • 2.3 Configure VLAN   • 2.4 Configure MAC Filtering  ...
  • Page 27: Configure The Wireless Parameters

    2.1 Configure the Wireless Parameters To configure the wireless parameters, go to the Wireless > Wireless Settings page. For a dual-band EAP, there are two bands: 2.4GHz and 5GHz. The wireless parameters are separately set on each band. You can click to select a band and configure the wireless parameters on this band.
  • Page 28: Configure Ssids

    Before configuring the wireless parameters on each band, check the box to enable 2.4GHz or 5GHz Wireless Radio. Only when this option is enabled will the wireless radio on 2.4GHz or 5GHz band works. Demonstrated with 2.4GHz, the following sections introduce these contents: 2.1.1 Configure SSIDs 2.1.2 Configure Wireless Advanced Settings...
  • Page 29 Follow the steps below to create an SSID on the EAP: 1. If your EAP is a dual-band device, click to choose a frequency band on which the new SSID will be created. 2. Click to add a new SSID on the chosen band. Tips: You can also click to edit the specific SSID which already exists in the list.
  • Page 30 protection for wireless networks. Since WPA-Personal and WPA-Enterprise are much safer than WEP, we recommend that you choose WPA-Personal or WPA-Enterprise if your clients also support them. Note: WEP is not supported in 802.11n mode or 802.11ac mode. If WEP is applied in 802.11n, 802.11 ac or 802.11n/ac mixed mode, the clients may not be able to access the wireless network.
  • Page 31 Key Value Enter the WEP keys. The length and valid characters are determined by the key format and key type.   • WPA-Enterprise WPA-Enterprise (Wi-Fi Protected Access-Enterprise) is a safer encryption method compared with WEP and WPA-Personal. It requires a RADIUS server to authenticate the clients via 802.1X and EAP (Extensible Authentication Protocol).
  • Page 32 Encryption Select the Encryption type. Note that some encryption type is only available under certain circumstances. Auto: The default setting is Auto and the EAP will select TKIP or AES automatically based on the client device’s request. TKIP: Temporal Key Integrity Protocol. TKIP is not supported in 802.11n mode, 802.11ac mode or 802.11n/ac mixed mode.
  • Page 33   • WPA-Personal WPA-Personal is based on a pre-shared key. It is characterized by high safety and simple settings, so it is mostly used by common households and small businesses. The following table introduces how to configure each item: Version Select the version of WPA-Personal according to your needs.
  • Page 34: Configure Wireless Advanced Settings

    2.1.2  Configure Wireless Advanced Settings Proper wireless parameters can improve the performance of your wireless network. This section introduces how to configure the advanced wireless parameters of the EAP, including Radio Setting Load Balance Airtime Fairness More Settings Radio Setting Radio settings directly control the behavior of the radio in the EAP and its interaction with the physical medium;...
  • Page 35 Select the frequency band (2.4GHz/5GHz) and configure the following parameters. Wireless Mode Select the IEEE 802.11 mode the radio uses.   • For 2.4GHz: 802.11b/g/n/ax mixed: All of 802.11b, 802.11g, 802.11n, and 802.11ax clients operating in the 2.4GHz frequency can connect to the EAP. Note that 802.11ax is only available for certain devices.
  • Page 36: Load Balance

    Channel Limit Check the box to enable the Channel Limit function. With this function enabled, the wireless frequency 5150MHz~5350MHz will be disabled. This function can influence the available options in Channel. This feature is only available on certain devices. To check whether your device supports this feature, refer to the actual web interface.
  • Page 37: Airtime Fairness

    Airtime Fairness Note: Airtime Fairness is only available on certain devices. To check whether your device supports this feature, refer to the actual web interface. With Airtime Fairness enabled, each client connected to the EAP can get the same amount of time to transmit data, avoiding low-data-rate clients to occupy too much network bandwidth.
  • Page 38: More Settings

    More Settings Proper wireless parameters can improve the network’s stability, reliability and communication efficiency. The advanced wireless parameters consist of Beacon Interval, DTIM Period, RTS Threshold, Fragmentation Threshold, and OFDMA. The following table introduces how to configure each item: Beacon Interval Beacons are transmitted periodically by the EAP to announce the presence of a wireless network for the clients.
  • Page 39 RTS Threshold RTS/CTS (Request to Send/Clear to Send) is used to improve the data transmission efficiency of the network with hidden nodes, especially when there are lots of large packets to be transmitted. When the size of a data packet is larger than the RTS Threshold, the RTS/ CTS mechanism will be activated.
  • Page 40: Configure Portal Authentication

    2.2 Configure Portal Authentication Portal authentication provides authentication service to the clients that only need temporary access to the wireless network, such as the customers in a restaurant or in a supermarket. To access the network, these clients need to enter the authentication login page and use the correct login information to pass the authentication.
  • Page 41: Configure Portal

    Configure Portal Three portal authentication types are available: No Authentication Local Password External RADIUS Server . The following sections introduce how to configure each authentication type.   • No Authentication With this authentication type configured, clients can pass the authentication and access the network without providing any login information.
  • Page 42 Authentication Specify the value of authentication timeout. Timeout A client’s authentication will expire after the authentication timeout and the client needs to log in to the authentication page again to access the network. Options include 1 Hour, 8 Hours, 24 Hours, 7 Days, and Custom. With Custom selected, you can customize the time in days, hours, and minutes.
  • Page 43   • Local Password With this authentication type configured, clients are required to provide the correct password to pass the authentication. Follow the steps below to configure Local Password as the portal authentication type: 1. Select the SSID on which the portal will take effect. 2. Select Local Password as the authentication type.
  • Page 44 Authentication Specify the value of authentication timeout. Timeout A client’s authentication will expire after the authentication timeout and the client needs to log in to the authentication page again to access the network. Options include 1 Hour, 8 Hours, 24 Hours, 7 Days, and Custom. With Custom selected, you can customize the time in days, hours, and minutes.
  • Page 45   • External RADIUS Server If you have a RADIUS server on the network to authenticate the clients, you can select External Radius Server. Clients need to provide the correct login information to pass the authentication.
  • Page 46 Follow the steps below to configure External Radius Server as the portal authentication type: 1. Select the SSID on which the portal will take effect. 2. Build a RADIUS server on the network and make sure that it is reachable by the EAP. 3. Go to the Portal configuration page on the EAP.
  • Page 47: Configure Free Authentication Policy

    Redirect With this function configured, the newly authenticated client will be redirected to the specific URL. Redirect URL With Redirect enabled, you also need to enter the URL in this field. The newly authenticated client will be redirected to this URL. Portal Customization Configure the authentication page.
  • Page 48 the clients can visit the login page provided by the web portal server and then pass the subsequent authentication process. Follow the steps below to add free authentication policy. 1. In the Free Authentication Policy section, click to load the following page. 2. Configure the following parameters.
  • Page 49 Destination Port Specify the port number of the service. When using this service, the clients can access the specific resources without authentication. Leaving the field empty means that clients can access the specific resources no matter what service they are using. Status Check the box to enable the policy.
  • Page 50: Configure Vlan

    2.3 Configure VLAN Wireless VLAN is used to set VLANs for the wireless networks. With this feature, the EAP can work together with the switches supporting 802.1Q VLAN. Traffic from the clients in different wireless networks is added with different VLAN tags according to the VLAN settings of the wireless networks.
  • Page 51: Configure Mac Filtering

    2.4 Configure MAC Filtering MAC Filtering is used to allow or block the clients with specific MAC addresses to access the network. With this feature you can effectively control clients’ access to the wireless network according to your needs. To configure MAC Filtering, go to the Wireless > MAC Filtering page. Follow the steps below to configure MAC Filtering on this page: 1. In the Settings section, check the box to enable MAC Filtering, and click Save.
  • Page 52 2. In the Station MAC Group section, click and the following page will appear. 1 ) Click and specify a name for the MAC group to be created. Click OK. You can create up to eight MAC groups. 2 ) Select a MAC group in the group list (the color of the selected one will change to blue).
  • Page 53 For example, the following configuration means that the hosts in Group 2 are denied to access the SSID SSID-1 on the 2.4GHz band and allowed to access the SSID SSID-2 on the 5GHz band.
  • Page 54: Configure Scheduler

    2.5 Configure Scheduler With the Scheduler feature, the EAP or its wireless network can automatically turn on or off at the time you set. For example, you can schedule the radio to operate only during the office working time to reduce power consumption. To configure Scheduler, go to the Wireless >...
  • Page 55 2. In the Scheduler Profile Configuration section, click and the following page will appear. 1 ) Click and specify a name for the profile to be created. Click OK. You can create up to eight profiles. 2 ) Select a profile in the list (the color of the selected one will change to blue). Click to add time range items to the profile.
  • Page 56 3. In the Scheduler Association section, configure the scheduler rule. There are two association modes: Association with SSID Association with AP . The following sections introduce how to configure each mode. ■ Association with SSID   If you select Association with SSID in step 1, the Scheduler Association table will display all the SSIDs on the EAP.
  • Page 57: Configure Band Steering

    2.6 Configure Band Steering A client device that is capable of communicating on both the 2.4GHz and 5GHz frequency bands will typically connect to the 2.4GHz band. However, if too many client devices are connected to an EAP on the 2.4GHz band, the efficiency of communication will be diminished.
  • Page 58 Connection Connection Threshold defines the maximum number of clients Threshold/Difference connected to the 5GHz band. The value of Connection Threshold Threshold is from 2 to 40, and the default is 20. Difference Threshold defines the maximum difference between the number of clients on the 5GHz band and 2.4GHz band. The value of Difference Threshold is from 1 to 8, and the default is 4.
  • Page 59: Configure Qos

    2.7 Configure QoS Quality of service (QoS) is used to optimize the throughput and performance of the EAP when handling differentiated wireless traffic, such as Voice-over-IP (VoIP), other types of audio, video, streaming media, and traditional IP data. In QoS configuration, you should set parameters on the transmission queues for different types of wireless traffic and specify minimum and maximum wait time for data transmission.
  • Page 60 2. Check the box to enable Wi-Fi Multimedia (WMM). With WMM enabled, the EAP uses the QoS function to guarantee the high priority of the transmission of audio and video packets. Note: If 802.11n only mode is selected in 2.4GHz (or 802.11n only, 802.11ac only, or 802.11 n/ac mixed mode selected in 5GHz), the WMM should be enabled.
  • Page 61 Minimum A list to the algorithm that determines the initial random backoff wait Contention time (window) for retry of a transmission. Window This value cannot be higher than the value of Maximum Contention Window. Maximum The upper limit (in milliseconds) for the doubling of the random backoff Contention value.

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