Preparing for installation The HPE MSR958 Router Series includes the models in Table Table 1 HPE MSR958 Router Series models Product code HPE description JH300A HPE MSR958 1GbE and Combo Router BJNGA-BB0040 JH301A H PE MSR958 1GbE and Combo PoE Router...
ESD prevention WARNING! Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the range of 1 to 10 megohm (Mohm) between a human body and the ground. To prevent electrostatic discharge (ESD), follow these guidelines: •...
Table 3 Dust concentration limit in the equipment room Substance Concentration limit (particles/m ≤ 3 x 10 Dust particles (No visible dust on the tabletop in three days) NOTE: Dust diameter ≥ 5 µm The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion and premature aging of components, as shown in Table Table 4 Harmful gas limits in an equipment room...
Pre-installation checklist Item Requirements • There is a minimum clearance of 10 cm (3.9 in) around the air inlet and outlet vents. Ventilation • An adequate ventilation system is available at the installation site. Temperature 0°C to 45°C (32°F to 113°F) •...
Installing the router WARNING! To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs. IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for repair. •...
Figure 2 Installation flowchart Start Workbench-mounting Rack-mounting Determine the installation location Mount the router Mount the router on a workbench in a rack Ground the router Connect interface cables Connect the router to a configuration terminal Connect the power cord Verify the instalaltion Troubleshoot the Power on the router...
Place the router upside up on the workbench. Figure 3 Mounting the router on a workbench Installing the router in a rack CAUTION: The mounting brackets can support only the weight of the router. Do not place objects on the router.
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Figure 4 Marking cage nut installation holes Install the cage nuts, as shown in Figure a. Insert one ear of a cage nut into the marked installation hole. b. Use a flathead screwdriver to push another ear into the same hole. Figure 5 Installing cage nuts...
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Attach mounting brackets to both sides of the router, as shown in Figure Figure 6 Attaching mounting brackets to the router Use M6 screws to attach the mounting brackets on the router to the front rack posts, as shown in Figure Figure 7 Securing the router to the rack...
Grounding the router CAUTION: • Correctly connecting the grounding cable is crucial to lightning protection and EMI protection. When you install and use the router, first ground the router reliably. • Ensure a minimum resistance of 5 ohms between the router and the ground. Grounding the router with a grounding strip Remove the grounding screw from the grounding hole in the chassis.
Figure 9 Grounding the router by burying a grounding conductor in the earth ground Installing an SD card CAUTION: To avoid damaging the SD card slot, do not use excessive force when you install an SD card. SD cards are only supported on the following routers: •...
Connecting optical fibers to an SFP port WARNING! Never stare into a bare SFP port, because invisible rays might be emitted from the SFP port. CAUTION: • Never bend a fiber excessively. The bend radius should not be less than 10 cm (3.94 in). •...
Figure 12 Supplying power to a terminal Connecting Ethernet interface cables Connect one end of the cable to an Ethernet port on the router. Connect the other end of the cable to the Ethernet port on a host. Examine the port LEDs on the router. For more information about the LEDs, see "LED description."...
Connecting the console cable and setting terminal parameters Connecting the console cable CAUTION: The serial ports on PCs do not support hot swapping. To connect a PC to an operating router, first connect the PC end. To disconnect a PC from an operating router, first disconnect the router end. To connect the console cable: Select a configuration terminal, which can be an ASCII terminal with an RS232 serial port or a PC.
Connecting the power cord CAUTION: Before you connect the power cord, make sure the power supply system in the building is reliably grounded. To connect the power cord: Make sure the router is reliably grounded. Connect the power cord to the source AC outlet. Insert the power cord plug into the AC power receptacle on the router.
System is starting... Press Ctrl+D to access BASIC-BOOTWARE MENU Booting Normal Extend BootWare Do you want to check SDRAM? [Y/N] **************************************************************************** HPE MSR958 BootWare, Version 1.10 **************************************************************************** Copyright (c) 2010-2016 Hewlett Packard Enterprise Development LP Compiled Date : Jan 11 2016...
Configuring basic settings for the router After the router is powered on for the first time, configure basic settings for the router. For more information, see HPE FlexNetwork MSR Router Series Configuration Guides and HPE FlexNetwork MSR Router Series Command References.
Troubleshooting IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for repair. • Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact Hewlett Packard Enterprise for permission.
If the problem persists, contact Hewlett Packard Enterprise Support. Garbled display on the configuration terminal Symptom The configuration terminal has garbled display when the router is powered on. Solution To resolve the problem: Verify that the following settings are configured for the terminal: Baud rate—9,600.
Scenario 2 Symptom After the configuration is modified, the network connectivity is lost. When you check the configuration, the configuration is very complicated and it is hard to locate the errors. In this case, you must configure the router again. Solution If you have not saved any configuration, you can reboot the router by pressing the Reset button for a short time or power off the router.
Appendix A Chassis views and technical specifications Chassis views The figures in this appendix are for illustration only. JH300A Figure 17 Front view (1) Gigabit Ethernet LAN ports (GE2 to GE9) (2) Gigabit Ethernet WAN port (GE0) (3) Gigabit combo interface (GE1/SFP1) (4) Console port (CON/AUX) (5) Reset button (RESET) (6) SD card slot...
Appendix B LEDs LEDs JH300A Figure 23 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) System status LED (SYS) (4) VPN status LED (5) SD card LED (6) Combo interface LED (7) GE0 port LED JH301A Figure 24 Front panel LEDs (1) GE port yellow LED...
S0P11A Figure 25 LEDs on the front panel (1) GE copper port LEDs (GE2 to GE9) (2) 10GE fiber port LEDs (SFP+10 and SFP+11) (3) Fiber combo port LEDs (SFP0 and SFP1) (4) Copper combo port LEDs (GE0 and GE1) (5) System status LED (SYS) (6) CTRL LED LED description...
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Status Description Steady green A 1000 Mbps link is present. Flashing green Data is being received or transmitted at 1000 Mbps. Copper combo port Steady yellow A 10/100 Mbps link is present. Flashing yellow Data is being received or transmitted at 10/100 Mbps. No link is present.
Index site cleanliness, site cooling requirements, site dust concentration, troubleshooting power supply failure, site gas saturation, accessories (installation), site humidity, Appendix site temperature, A chassis views and technical specifications, examining installation site, B LEDs, factory settings restoring, cable installing interface cable, troubleshooting no response from serial port, garbled terminal display (troubleshooting), gas (installation site),...
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site cleanliness, installing SD card, site examination, installing the router, 6, 7 site humidity, mounting router on workbench, site temperature, powering on the router, tools required, restoring factory settings, troubleshooting router installation, setting console terminal parameters, verifying installation, startup process, interface supply power to terminals, troubleshooting garbled terminal display,...
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garbled terminal display, no response from serial port, power supply failure, reset button usage guidelines, restoring factory settings, router installation, usage guidelines reset button, ventilation (installation site), verifying installation, workbench (router installation),...
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