Preparing for installation The HPE MSR1000 Router Series includes the models in Table Table 1 HPE MSR1000 Router Series models Router model Product code HPE description MSR1002-4 JG875A HPE MSR1002-4 Router BJNGA-BB0034 MSR1003-8 JG732A HPE MSR1003-8 Router BJNGA-BB0029 MSR1003-8S JH060A...
Examining the installation site The router must be used indoors. To ensure correct operation and long service life of your router, the installation site must meet the following requirements. Temperature and humidity You must maintain a compliant temperature and humidity in the equipment room as described Table •...
Figure 1 Airflow through the MSR1000 chassis To ensure good ventilation, the following requirements must be met: • Leave at least 10 cm (3.94 in) of clearance at the air inlet and outlet vents. • The installation site has a good cooling system. ESD prevention CAUTION: Check the resistance of the ESD wrist strap for safety.
• A conduction pattern of capacitance coupling. • Inductance coupling. • Electromagnetic wave radiation. • Common impedance (including the grounding system) coupling. To prevent EMI, perform the following tasks: • If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE) to filter interference from the power grid.
Installation checklist Table 5 Installation checklist Item Requirements Result • There is a minimum clearance of 10 cm (3.94 in) around the inlet and outlet air vents for heat dissipation of the router chassis. Ventilation • A good ventilation system is available at the installation site.
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Item Requirements Result • The rack has a good ventilation system. • The rack is sturdy enough to support the weight of the router and installation accessories. Rack-mounting • The size of the rack is appropriate for the requirements router. •...
Installing the router WARNING! To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs. IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent before you return a faulty router for service. •...
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Figure 2 Installation flow Start Rack-mounting Workbench-mounting Determine the installation position Mount the router on a Mount the router in a rack workbench Ground the router Install interface modules Connect interface cables Connect the router to a configuration terminal Connect the power cord Verify the installation Power on the router Troubleshoot the router...
Installing the router Mounting the router on a workbench IMPORTANT: • Allow 10 cm (3.94 in) of clearance around the chassis for heat dissipation. • Do not place heavy objects on the router. To mount the router on a workbench: Make sure the workbench is clean, stable, and reliably grounded.
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Figure 5 Marking the positions of cage nuts Insert one edge of a cage nut into the hole. Use a flat-blade screwdriver to compress the other edge of the cage nut, and then push the cage nut fully into the hole. Repeat step 3 to install other cage nuts to all the marked positions on the front rack posts.
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Figure 7 Attaching the mounting brackets Place the chassis on the rack and use M6 screws to attach the mounting brackets to the rack posts. Figure 8 Securing the router to the rack...
Grounding the router WARNING! Correctly connecting the router grounding cable is crucial to lightning protection and EMI protection. IMPORTANT: The resistance reading should be smaller than 5 ohms between the chassis and the ground. Grounding the router through the rack IMPORTANT: Make sure the rack is reliably grounded before grounding the router.
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Figure 9 Grounding the router through the rack (1)
Figure 10 Grounding the router through the rack (2) Grounding the router with a grounding strip If a grounding strip is available at the installation site, connect the grounding cable to the grounding strip. Follow the same procedures in "Grounding the router through the rack"...
Figure 11 Grounding the router with a grounding strip Grounding the router with a grounding conductor buried in the earth ground If the installation site has no grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft) or longer angle iron or steel tube into the earth ground to serve as a grounding conductor.
Figure 12 Removing the filler panel Figure 13 Installing the SIC Installing a DSIC CAUTION: DSICs are not hot swappable. Make sure the router is powered off before installing a DSIC. The MSR1002-4 router does not support DSICs. To install a DSIC: Remove the screws on the filler panel on slot 1 and slot 2 of the router to remove the filler panel, as shown in Figure...
Fasten the captive screws to secure the DSIC. Connecting interface cables Connect interface cables before powering on the router. This section describes how to connect Ethernet cables. For other cable connection methods, see HPE MSR Series Routers Interface Module User Guide. To connect an Ethernet cable: Plug one end of an Ethernet cable into the Ethernet port on the router.
Figure 17 Connecting the router to a PC Attaching a USB device CAUTION: • Attach only HPE-certified USB devices. • To avoid data loss and hardware damage, do not remove a USB device when it is transmitting data. • The USB port does not support hot-swapping of Sierra Wireless's USB modems.
Figure 19 Connecting the console cable Setting terminal parameters To access the device through the console port, you must run a terminal emulator program (HyperTerminal, PuTTY, or Tera Term) on the configuration terminal. For information about using a terminal emulator program, see the program's user guide. The following are the required terminal settings: •...
Figure 20 Connecting an AC power cord to the router Verifying the installation After you complete the installation, verify that: • There is enough space for heat dissipation around the router, and the rack or workbench is stable. • Interface modules are correctly installed. •...
System is starting... Press Ctrl+D to access BASIC-BOOTWARE MENU... Booting Normal Extended BootWare The Extended BootWare is self-decompressing..Done. **************************************************************************** HPE MSR1003-8S BootWare, Version 2.30 **************************************************************************** Copyright (c) 2010-2015 Hewlett Packard Enterprise Development LP Compiled Date : Sep 11 2014 CPU ID...
Known-answer test for HMAC-SHA1 passed. Known-answer test for HMAC-SHA224 passed. Known-answer test for HMAC-SHA256 passed. Known-answer test for HMAC-SHA384 passed. Known-answer test for HMAC-SHA512 passed. Known-answer test for AES passed. Known-answer test for RSA(signature/verification) passed. Known-answer test for RSA(encrypt/decrypt) passed. Known-answer test for DSA(signature/verification) passed.
After the router is powered on for the first time, configure the basic settings for the router. For information about configuring the MSR1003-8 router, see HPE MSR Routers Fundamentals Configuration Guide (V5) and HPE MSR Routers Fundamentals Command Reference (V5). For information about configuring the MSR1002-4 and MSR1003-8S routers, see HPE MSR Routers Fundamentals Configuration Guide (V7) and HPE MSR Routers Fundamentals Command Reference (V7).
Replacement procedure CAUTION: SICs and DSICs are not hot swappable. Make sure the router is powered off before replacing a SIC or DSIC. Replacing a SIC Loosen the captive screws on the SIC. Gently pull the SIC out along the slide rails. Install a new SIC.
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Install the filler panels and tighten the screws. Figure 23 Removing a DSIC Figure 24 Installing the slot divider Figure 25 Installing filler panels...
Troubleshooting IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent before you return a faulty router for service. • Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact Hewlett Packard Enterprise for permission.
No response from the serial port If the serial port does not respond, verify that the serial cable is in good condition and the serial port settings are correct. Restoring the factory settings Scenario 1 Symptom When you replace the router, the router password is lost. As a result, you cannot log in to the router and do not know the router configuration.
Appendix A Chassis views and technical specifications Chassis views The following figures are for illustration only. MSR1002-4 Figure 26 Front view (1) Power receptacle (2) Gigabit Ethernet port (GE0) (3) Gigabit Ethernet ports (GE1 to GE4) (4) SFP port (SFP5) (5) Asynchronous/synchronous (6) Console port/AUX port (CON/AUX) serial interface (SERIAL0)
MSR1003-8 Figure 28 Front view (1) Power receptacle (2) Gigabit Ethernet port (GE1) (3) Gigabit Ethernet ports (GE2 to GE8) (4) Console port/AUX port (5) Reset button (RESET) (6) USB port (CON/AUX) (7) Gigabit Ethernet port (GE0) Figure 29 Rear view (1) SIC slot 3 (2) SIC slot 2 (3) SIC slot 1...
Appendix B LEDs Panel LEDs Figure 32 MSR1002-4 LEDs (1) Asynchronous/synchronous (2) SFP port LED (SFP5) (3) Power supply LED (PWR) serial interface LED (SERIAL0) (4) System status LED (SYS) (5) 10/100 Mbps link LED for the (6) 1000 Mbps link LED for the Gigabit Ethernet port Gigabit Ethernet port Figure 33 MSR1003-8 LEDs...
LED description State Description Comware has started with the configuration file and Flashing green (1 Hz) the router has booted up. Flashing green (8 Hz) The BootWare runs. Steady green The SDRAM is performing self-test. Flashing yellow (1 Hz) The DDR3 SDRAM has failed the self-test. Flashing yellow (8 Hz) The extended segment does not exist.
Appendix C Slot arrangement The router provides slots for SICs. A DSIC can be installed if you remove the slot divider between two SIC slots. The slot number of fixed ports on the router is 0. Table 6 Slot arrangement on the router Router Slot arrangement MSR1002-4...
Document conventions and icons Conventions This section describes the conventions used in the documentation. Port numbering in examples The port numbers in this document are for illustration only and might be unavailable on your device. Command conventions Convention Description Bold text represents commands and keywords that you enter literally as shown. Boldface Italic text represents arguments that you replace with actual values.
Network topology icons Convention Description Represents a generic network device, such as a router, switch, or firewall. Represents a routing-capable device, such as a router or Layer 3 switch. Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that supports Layer 2 forwarding and other Layer 2 features.
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: www.hpe.com/support/hpesc Information to collect •...
For more information and device support details, go to the following website: www.hpe.com/info/insightremotesupport/docs Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title,...
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