Motorola moto g82 5G Manual
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Motorola moto g82 5G Manual

Motorola moto g82 5G Manual

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Summary of Contents for Motorola moto g82 5G

  • Page 1: Table Of Contents

    5G Contents Set up phone About your hardware Insert or remove SIM and SD cards Copy data from old phone Manage dual SIMs Set up family safe space Set up voicemail Set up email Make it yours What's new in Android 13?
  • Page 2 5G Use voice typing Fill in forms automatically Personalize your phone Home screen Change wallpaper Customize your Favorites tray Use widgets, shortcuts, or folders Arrange apps and control icon's look Allow or prevent home screen rotation Remove Google feed...
  • Page 3 5G Calendar app About the calendar Find calendar events Create and manage events Control notifications for calendar events Clock app Set alarms Use timer or stopwatch Set date and time Photos app Share photos and videos Upload photos and videos...
  • Page 4 5G Connect to Wi‑Fi networks Connect with Wi-Fi Direct Use Airplane mode Control data usage Share your internet connection Connect to VPNs Add a Private DNS service Connected devices Connect with Bluetooth Make contactless payments Share or receive with NFC...
  • Page 5 5G Turn notifications on/off Allow notifications to open apps in freeform Control notification sound Control which apps read your notifications See previously viewed notifications Gestures Set up the sidebar Change System navigation Use one-handed mode Adjust screenshot settings...
  • Page 6 5G viii Sync apps with your Google account Control what info Google collects Security & privacy About security Protect against harmful apps Make sure your phone can be found Lock and unlock phone Set a screen lock Quickly tighten lock screen security...
  • Page 7 5G Fix issues Hardware issues Phone is slow or unstable Phone feels warm or hot Phone won't turn on Phone restarts or crashes Screen is frozen or won't respond Screen displays wrong colors SD card issues Call and SIM issues...

  • Page 8: Set Up Phone

    Set up phone About your hardware Hardware diagram Tray for SIM and SD card Proximity sensor Speaker Front camera (Learn more in Camera help.) Earpiece Microphone Volume up/down button Power button fingerprint sensor...

  • Page 9: Care For Your Phone

    Set up phone Macro camera Ultra-wide and depth camera Main camera Flash NFC touchpoint for sharing content paying with your phone Headset jack Microphone USB-C port to charge phone, transfer files, and share data connection with tethered devices. Speaker Care for your phone To clean the screen: •...

  • Page 10: Insert Or Remove Sim And Sd Cards

    Set up phone Liquid damage is not covered by your warranty. To prevent water damage to your phone: • Do not expose your phone to pressurized water, salt water or liquids other than fresh water. • Dry your phone and ports thoroughly with a soft, clean cloth. •...
  • Page 11 Set up phone Insert or remove the cards as needed. To use an SD card and a SIM card: Or, to use two SIM cards (dual-SIM models only): To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs.

  • Page 12: Copy Data From Old Phone

    Set up phone Copy data from old phone Copy data from iPhone You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account: • Photos will back up to Photos. • Contacts will back up to Contacts.

  • Page 13: Import Contacts From Sim

    Set up phone Follow the onscreen instructions to select the old phone or backup associated with your Google account, and to choose which apps and data to copy. Tip: Be sure to leave Back up to Google Drive turned on. What gets copied from Android phone If you copy data from another Android phone...

  • Page 14: Manage Dual Sims

    Set up phone Select the contacts to import and touch Import. Manage dual SIMs About dual SIMs When two SIMs are inserted: • You see at the top of the home screen. If you see troubleshoot the issue. • Both SIMs can make and receive calls and text messages. •...

  • Page 15: Set Up Family Safe Space

    Set up phone Touch the SIM to change. Change settings as needed. Set up family safe space Create a space on your phone where family can play safely, without disrupting your settings and privacy. Set up a space Open Family Space app. Touch Follow onscreen instructions to: •...

  • Page 16: Set Up Voicemail

    Set up phone Open quick settings and touch Unlock the phone. Set up voicemail Set voicemail password Contact your carrier for help setting or recovering your password/PIN for voicemail. Set mailbox greeting Your carrier provides and manages your voicemail. To set your greeting: Touch >...

  • Page 17: Set Up Corporate Email

    Set up phone • When you open the Gmail app for the first time, you'll see your email for that account. You're already set up. • , then touch Add another To set up additional accounts, open Gmail, touch your profile icon account.

  • Page 18: Make It Yours

    Set up phone Make it yours This topic lists things that most people want to do with their new phone, with links to instructions on how to do them. Personalize your phone • Set the wallpaper. • Add apps to your home screen. •...

  • Page 19: Changes To Settings

    Set up phone To go back to the old version or use a different version: Drag the current widget to the top of the screen and drop it on Remove. Touch & hold the home screen, then touch Widgets > Moto Widget. Drag the version you want to your home screen.

  • Page 20: Learn The Basics

    Learn the basics About your home screen You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the screen. Swipe right or left to move between home screens. What’s on the screen Status bar: Displays the time and icons that tell you about your phone's battery and network...

  • Page 21: Customize Your Home Screen

    Learn the basics To remove a home screen, drag all apps, shortcuts, widgets, and folders off the screen. After you remove the last item, the home screen will be removed. Customize your home screen Organize it: • Touch & hold an item you want to move, then drag it to the new location. •...
  • Page 22 Learn the basics • Start a voice command. Swipe up diagonally from either bottom corner. • Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking. You can customize your lock screen to add a message and control what content and features appear.

  • Page 23: New To Android

    Learn the basics : New to Android? If this is your first smartphone Learn the basics To get around your phone, here are the key concepts. • You can choose how you move between apps and screens: gestures or icons. •...

  • Page 24: Useful To Know

    Learn the basics : New to Android? In most apps you can touch or for app-specific settings. Be sure to see what options are available to you there, too. Manage cellular data Understand your data usage. Keep an eye on your data usage and learn how to make the most of it.

  • Page 25: About Your Google Account

    Learn the basics : New to Android? • Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install them on your phone from your computer. Your home screen: Your old phone showed all apps on your home screen. With your new phone, you can shortcuts to your most important apps on your home screen for easy access.

  • Page 26: Status Bar Icons

    Learn the basics : New to Android? Status bar icons About status icons status bar at the top of the home screen contains icons that help you monitor your phone. • On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details.
  • Page 27 Learn the basics : New to Android? Wi‑Fi network within range. Connected to Wi‑Fi network. No SIM card. Location services are in use. Airplane mode on. CONNECTIVITY Trusted device connected. Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection. Wireless display or adaptor connected.
  • Page 28 Learn the basics : New to Android? Download complete. Google backup in progress. Google backup complete. SOUND Vibrate. DO NOT DISTURB Do Not Disturb is on. BATTERY Battery fully charged. Battery charging. Battery low. Overcharge protection is limiting battery to 80%. Phone is in Battery Saver mode.

  • Page 29: Phone Terms You Should Know

    Learn the basics : New to Android? EMAIL AND MESSAGING New Gmail message. New text message. New voicemail. Important alert. OTHER ICONS Privacy indicator. An app is using your microphone or camera. Animated GIF is available. Screen recording in process. Focus mode is on.
  • Page 30 Learn the basics : New to Android? a headset or in your car, listen to music on wireless speakers, use a wireless mouse or keyboard, or print a document in another room. Set up Bluetooth. cellular network or mobile network A network of radio-transmitting towers.
  • Page 31 Learn the basics : New to Android? sync The process of sharing the same information across multiple devices and websites. Contacts, calendars and email are often synced through cloud services, so you can enter information on one device and access it through another.

  • Page 32: Get Around On Your Phone

    Learn the basics : Get around on your phone Learn gestures You can use gestures on your touch screen to move between apps and choose or manipulate items. There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on the flashlight.

  • Page 33: Move Between Apps And Screens

    Learn the basics : Get around on your phone Tip: If you have visual impairments, you can enable additional magnification gestures. Pinch in to zoom Put two fingers on the screen, far apart, and then drag them together. Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications.

  • Page 34: Use Quick Settings

    Learn the basics : Get around on your phone See all recent apps Drag up from the bottom, hold, then let go. See all apps Swipe up from the bottom of the home screen. Go back Swipe towards the middle from the left or right edge of any screen. Go home Swipe up from the bottom of any screen.
  • Page 35 Learn the basics : Get around on your phone • Turn your phone off Adjust quick settings To adjust screen brightness, slide To adjust other settings: • Touch an icon to toggle the setting on/off. • Touch & hold an icon to adjust related settings. Icon Setting Wi-Fi...
  • Page 36 Learn the basics : Get around on your phone GIF maker Alarm Battery Saver Airplane mode Screen Cast Scan QR code Screen Record Camera access Mic access Nearby Share Data Saver (Appears after you turn on Data Saver the first time.) Night Light Bedtime mode (Appears after you turn on Bedtime mode the first time.)
  • Page 37 Learn the basics : Get around on your phone System update Family Space Security & privacy Hotspot Extra dim (Appears after you turn on Extra dim the first time.) Open all settings To open the full list of all settings: •...

  • Page 38: Turn Screen Off And On

    Learn the basics : Get around on your phone Turn Pin media player off If you want to pin the media player to its spot in quick settings: Open quick settings, touch & hold the media player, and touch Or, go to Settings > Sound & vibration > Media. Turn Pin media player on Turn screen off and on Why your screen turns off automatically...

  • Page 39: Capture Your Screen

    Learn the basics : Capture your screen Take screenshots Take a screenshot Do one of the following: • Touch & hold three fingers on the screen. (If this doesn't work, turn Three finger screenshot on.) • Drag from the bottom of the screen and hold to see recent apps, then touch Screenshot. •...

  • Page 40: Record Your Screen

    Learn the basics : Capture your screen Draw. To change color or thickness, touch again. Highlight. To change color or thickness, touch again. Insert a text box. Touch the icons to change the background and text color. Blur with mosaic effect. Swipe over the area to blur. Undo change.
  • Page 41 Learn the basics : Capture your screen To start recording: • Open quick settings and touch • If you're playing a game and Gametime is on, touch > Touch Start to open the recorder and see a 3-second countdown before recording. Tip: To adjust options before recording, touch the countdown timer to stop and make changes.

  • Page 42: Create Gifs From Video

    Learn the basics : Capture your screen To change pen colors, touch Video To include a selfie video in the corner, touch To turn the selfie video off, touch Other options You can adjust more options, like frames per second or screen touches, in phone Settings. Learn more.

  • Page 43: Discover Useful Tools

    Learn the basics : Discover useful tools Turn flashlight on and off To turn your flashlight on or off: Open quick settings. Touch Or, make a chopping motion to turn the flashlight on or off. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.

  • Page 44: Manage Recordings

    Learn the basics : Discover useful tools If you want more control of playback, touch the recording to open it in the full player. Then use icons as needed: Icon Action Increase or decrease playback speed. Drag to skip to a specific point in the recording. Skip forward a few seconds.

  • Page 45: Control Phone With Your Voice

    Learn the basics : Discover useful tools Touch Storage, then set access to your recordings: • To restrict playing and sharing to only the Recorder app, select Audio Recorder only. • To permit playing and sharing of recordings with other apps, select Audio Recorder + other apps. Change recording settings Adjust sound quality/file size In the...

  • Page 46: Get Directions To A Location

    Learn the basics : Discover useful tools Ask a question or say a command. For example, you can say “What's the weather today?” or “Set alarm for 7 AM tomorrow.” Tip: To see a list of commands, say “Help”. To silence Google Assistant when it's talking to you, touch Google Assistant will stop listening after a few seconds.

  • Page 47: Use Clock And Weather Widget

    Learn the basics : Discover useful tools Tip: Combine your Directions widgets into a folder on your home screen. Get directions to home or work Get directions from anywhere to your home or work addresses with one touch by setting up a task shortcut for the Maps app: Touch &...
  • Page 48 Learn the basics : Discover useful tools Manage weather forecasts Display current conditions for your location or for a city you select. Show temperature and conditions for current location On the widget: • Touch • Or, touch the current conditions icon or temperature, then touch Turn Current location on.

  • Page 49: Manage How You Spend Time On Your Phone

    Learn the basics : Discover useful tools Touch Turn Weather alert notifications on or off. View your calendar Touch the current date to open your calendar, where you can view or add events. Manage how you spend time on your phone Set up Digital Wellbeing You can get info about how you spend time on your phone, like how often you unlock it and how long you use each app.
  • Page 50 Learn the basics : Discover useful tools • The app closes. • Its icon dims and no longer opens the app. The app timer resets at midnight. To use the app before midnight, go back to the timer in Settings and extend its time or delete the timer.

  • Page 51: Use Parental Controls

    Learn the basics : Discover useful tools Touch Customize to set what your phone should do during this scheduled time: • Silence your phone (turn on Do Not Disturb). • Use grayscale or dimmed color and light (touch Screen options at bedtime). Use parental controls You can: •...

  • Page 52: Work With Text

    Learn the basics : Work with text Use onscreen keyboard Open, close, resize keyboard To open the keyboard, just touch an area where you can enter text or numbers. To close the keyboard so you can see other parts of the screen, touch To make the keyboard larger, turn your phone horizontally.

  • Page 53: Cut, Copy, Paste Text

    Learn the basics : Work with text Get suggestions Use suggestions to type faster. When you're typing, you'll see a list of suggested next words above the keys: • Touch a word in the list to insert it in your text. •...

  • Page 54: Use Voice Typing

    Learn the basics : Work with text To paste text, touch to insert at the cursor or select a block of text to replace. Then touch Paste. Tips: • In some apps, you need to double-tap a word to select it (instead of touching & holding it). •...

  • Page 55: Personalize Your Phone

    Personalize your phone : Home screen Change wallpaper You can change the background image on your home screen lock screen. Set the wallpaper Touch & hold a blank area on your home screen, then touch Wallpapers. Do one of the following: •...

  • Page 56: Use Widgets, Shortcuts, Or Folders

    Personalize your phone : Home screen Touch & hold the app you want. When the new shortcut appears, drag it to the empty spot in your tray. Tip: You can also use folders in your Favorites tray. Use widgets, shortcuts, or folders Add widgets Widgets stream information, giving some of an app’s functionality without opening the app.
  • Page 57 Personalize your phone : Home screen • Compose new email Gmail • Open to specific account • Navigate to Work Maps • Navigate to Home • Search YouTube • Subscriptions • Explore • New incognito tab Chrome • New tab •...
  • Page 58 Personalize your phone : Home screen Touch > Add to Home screen. Edit the name if desired. Touch Add. Do one of the following: • Touch & hold the icon to drag it where you want on the home screen. •...

  • Page 59: Remove Widgets, Shortcuts, Or Folders

    Personalize your phone : Home screen Touch Select the folder. To remove one app from the folder: Open the folder. Touch & hold the app's icon. Touch Remove widgets, shortcuts, or folders To remove items from your home screen: Touch & hold it until it vibrates. Drag it to Remove.

  • Page 60: Allow Or Prevent Home Screen Rotation

    Personalize your phone : Home screen • To be able to position icons anywhere on the home screen, touch Free arrangements. • To have icons move automatically to fill empty spaces, touch Auto fill. Adjust icon size and names You can make the app icons on your home screen and in the app tray larger or smaller. You can also remove or expand the names below the icon.

  • Page 61: Remake Your Home Screen With Launchers

    Personalize your phone : Home screen Touch Swipe Access > Nothing. To add the feed back again, change Swipe Access to Google feed. Remake your home screen with launchers About launchers A launcher app defines what your home screen looks like and how you organize and interact with all of your apps.

  • Page 62: Lock Screen

    Personalize your phone : Lock screen Use a screen saver Set up screen saver While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more. Settings >...

  • Page 63: Use Apps

    Use apps Open, close, switch apps Open and close apps To open an app, touch its icon on the home screen, or swipe up from the bottom of your home screen open the tray, then touch the app. To leave an app, just swipe up from the bottom of the screen. You'll go back to your home screen. You don't need to close apps.

  • Page 64: View Two Apps On Screen

    Use apps In the list of recent apps: • To see more apps, swipe left or right. • To switch to an app, touch it in the list. • To choose between opening the app in freeform or full screen, touch & hold its icon. Tip: Use two apps at once with split screen.

  • Page 65: View Notifications

    Use apps Use Picture-in-picture With some apps, you can watch video in a small, movable frame while you do other things. Use it when navigating with Google Maps, too. When you’re playing a video or navigating with Maps, go to the home screen or app you want to use. The video (or navigation) shrinks.

  • Page 66: About Preloaded Apps

    Use apps If you receive multiple notifications from an app, they're bundled together. Swipe down to view more details. Conversation notifications are bundled together at the top of your other notifications so you can easily return to them any time. Some important notifications pop up briefly over your current app so that you can take action.
  • Page 67 Use apps Apps that came with your phone The following apps may be preloaded on your phone. Don’t want some? Delete or disable them. Need other apps? You can download free and paid apps. Icon Description Assistant Use your voice to control your phone. Calculator Make some quick calculations.
  • Page 68 Use apps Docs Create, edit, and collaborate with others on documents. Dolby Atmos Optimize and adjust audio for your phone’s speaker and any connected listening device. Drive Store and synchronize your files on Google's cloud, then access them anywhere you have an internet connection. Create and share spreadsheets, documents, and presentations.
  • Page 69 Set up and control your Google Home and Chromecast devices, and other home products like lights, cameras, and thermostats. Interactive Provides access to Motorola's interactive wallpapers, hosted on the cloud so wallpapers they don't take up space on your phone until you download them.
  • Page 70 Manage network security, control app permissions, and create a secret folder for your most sensitive apps. Motorola Subscribe or unsubscribe to communications from Motorola. Notifications News See headlines, weather, and information on your favorite topics and locations. Phone Make calls.

  • Page 71: About The Moto App

    Look for Help or Settings > Help. About the Moto app The Moto app groups together features and settings that help you customize the way your phone looks, sounds, and behaves. Several of these features are available only on Motorola phones.
  • Page 72 Use apps In the Moto app, touch to access these features and settings: Personalize Change your phone's layout, fonts, icon shapes, themes, and wallpapers. Gestures Control your phone with simple motions, like using a chopping motion to turn on the flashlight. Display Control what shows on your lock screen.

  • Page 73: Focus On Gaming

    Use apps Swipe back and forth to use split screen. Learn more. Get help with other features and settings For information about other features or settings on your phone: • To search Help, at the top of this screen, touch and type keywords.
  • Page 74 Use apps • Swipe right but don't show . This gives maximum space for and interferes least with gaming. To change between touch or swipe for opening the sidebar: Open the Games app. > Sidebar access Touch Do one of the following: •...
  • Page 75 Use apps Turn off gestures that conflict with game controls Some gestures may conflict with game controls. You can turn them off while you’re playing games. Turn off all gestures To disable all gestures (system navigation, swiping for quick settings, and gestures like flashlight) during to turn Locked mode on your game, open the sidebaropen the sidebar...
  • Page 76 Use apps Record or take screenshot during game During a game, open the sidebar. To record your screen, touch Learn more. To take a screenshot, touch To share it, touch Allow game play over mobile data To save mobile data, Gametime prevents games from using mobile data when Wi-Fi is available. But you can change settings and allow games to use mobile data.

  • Page 77: Get, Delete, Manage Apps

    Use apps : Get, delete, manage apps Install or update apps Get apps from Google Play Store You can download more apps, in addition to the apps preloaded on your phone. If the app will involve important information (such as banking apps), install it directly into your secure folder.
  • Page 78 Use apps : Get, delete, manage apps Touch your profile icon > Settings. Touch Network preferences > Auto-update apps. Select whether apps should: • Auto-update over any network • Auto-update only over Wi-Fi - save data charges on your cellular plan Update Play Store apps manually Open the Play Store app.

  • Page 79: Manage Or Delete Apps

    Use apps : Get, delete, manage apps Restore Play Store apps If you uninstall an app you got from Play Store, you can reinstall it anytime. Have apps you use infrequently, such as a flight tracker? Delete them and easily reinstall when needed. Open the Play Store app.
  • Page 80 Use apps : Get, delete, manage apps Touch & hold Power off. Then touch OK to restart in safe mode. When it restarts, you'll see Safe mode across the bottom of the home screen, and all widgets and third- party apps will be disabled. Use your phone and see if the problem has gone away.
  • Page 81 Use apps : Get, delete, manage apps Do one of the following: • Drag the icon up and drop it on . This deletes the app and frees storage space. • If you don't see a delete option, touch & hold the app icon, then touch >...

  • Page 82: Protect Against Harmful Apps

    Use apps : Get, delete, manage apps Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.

  • Page 83: Search And Browse

    Use apps : Search and browse Search the web Search from anywhere You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action. To search: Say “OK, Google”...
  • Page 84 Use apps : Search and browse On the home screen, touch on the search widget. Or, open the Camera app and touch Frame the item you want to learn about and touch Touch the item you want to learn about. For text, touch it to select it, and use to select more.

  • Page 85: Search Your Phone

    Use apps : Search and browse Search your phone Find an app Swipe up from the bottom of the home screen. Search apps. Touch Type the app's name. If the app is on your phone, touch its icon to open it. If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and install with one touch.

  • Page 86: Clear Browsing History

    Use apps : Search and browse On a web page: • To bookmark it, touch > Or, touch > Add to Home screen to put a shortcut on your home screen. • To search for text on that page, touch > Find in page. •...

  • Page 87: Text Messaging

    Use apps : Text messaging About text and multimedia messages Text messages - SMS SMS (Short Message Service) messages contain text only. One text message can contain 160 characters; when you near the limit, a counter appears. If you type more, your message is sent in a series of SMS messages.

  • Page 88: Send A Message

    Use apps : Text messaging Optionally: • To open an attached photo or file, touch it. • save an attachment, touch & hold it, then touch > Save. • If the message is important, star it so you can find it later.

  • Page 89: Forward A Message

    Use apps : Text messaging Do one of the following: • Touch & hold to start recording a voice message. When done, lift your finger. • Touch to attach a photo or video or capture a new one. Touch to expand the viewfinder to fullscreen, where you can switch to a selfie camera or capture a video.

  • Page 90: Manage, Delete Messages

    Use apps : Text messaging Touch You can now paste it elsewhere, like in an email you're composing. Manage, delete messages Keep track of important messages To access your important messages and conversations in the Messages app: Star messages you want to find later. Pin up to 3 conversations to keep these groups of messages at the top when you open the app.

  • Page 91: Control Notifications For Text Messages

    Use apps : Text messaging • To see archived messages, touch > Archived. Control notifications for text messages If you use the Messages app: Messages app. Open Touch your profile icon > Messages settings. If you have dual SIMs, touch General. Touch Notifications and: •...

  • Page 92: Change Default Messaging App

    Use apps : Text messaging Touch Group messaging and select an option. Change default messaging app You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app. To select a different app to send and receive text (SMS) and multimedia (MMS) messages: Go to Settings >...
  • Page 93 Use apps : Text messaging See and send messages When you have unread messages, you'll see a red notification and number of unread messages in the browser tab on your computer. To send messages from your computer, your phone must be on and connected to the internet. Usual carrier fees for sending text messages from your phone also apply to messages sent from your computer.

  • Page 94: Reply To Or Forward An Email

    Use apps : Email Read, send, manage emails Read email If you've set up email, you’ll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar. To open email from a notification, swipe the status bar down and touch the notification: •...

  • Page 95: View Email Attachments

    Use apps : Email Find emails When you open the Gmail app, you see your Inbox. To view sent email, drafts, recently deleted email, and other categories, touch To search for emails, at the top of your email list enter terms, like the topic or the sender's name. Delete emails To delete an open email, touch To delete multiple emails, go to your email list, touch &...

  • Page 96: Preview Inboxes From Home Screen

    Use apps : Email Touch Browse > Downloads. Do one of the following: • To select one item, touch & hold it. • To select multiple items, touch & hold the first one, then touch the others. Touch Prevent previews of attachments Attached photos or videos appear as thumbnails, showing a preview.
  • Page 97 Use apps : Email Touch > Notifications. Adjust notification settings. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.

  • Page 98: Calendar App

    Use apps : Calendar app About the calendar Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced, and accessible from any web- enabled device or computer when you've signed in to your account.

  • Page 99: Create And Manage Events

    Use apps : Calendar app Create and manage events Create calendar events As you're creating an event, you'll see suggestions for the event titles, locations, people, and more. In some cases, these suggestions are personalized based on information associated with your Google account and your previously created events.

  • Page 100: Control Notifications For Calendar Events

    Use apps : Calendar app Control notifications for calendar events Touch & hold the app icon. Touch > Notifications. Adjust notification settings. If you have assigned a ringtone for the notification but you silence your phone, your phone won't play the ringtone.

  • Page 101: Clock App

    Use apps : Clock app Set alarms Set alarm by touch Open quick settings by swiping down twice, then swipe right and touch Adjust alarms: • To create a new alarm, touch • To use an existing alarm, switch it on. •...

  • Page 102: Use Timer Or Stopwatch

    Use apps : Clock app Use timer or stopwatch Use timers You can set multiple countdown timers with labels to keep track: In the Clock app, touch for the Timer tab. Enter the time to count down. Touch Do any of the following: •...

  • Page 103: Set Date And Time

    Use apps : Clock app Tip: If you use stopwatches frequently, add a task shortcut. Touch & hold , then drag Start stopwatch to your home screen. Set date and time Change time format Settings > System > Date & time. Go to To change how times are displayed: •...
  • Page 104 Use apps : Clock app Show home time zone When traveling, you can view your home time zone in the Clock app. Open the Clock app and touch Touch > Settings. Turn Automatic home clock on...

  • Page 105: Photos App

    Use apps : Photos app Share photos and videos You can wirelessly share one, multiple, or all items from any Photos view, sending them as email or message attachments, uploading to the cloud, or using device-to-device connections like Bluetooth. In addition to sharing wirelessly, you can transfer photos to your computer with a USB connection.

  • Page 106: Back Up Manually

    Use apps : Photos app Back up manually Open Photos app. Open the photo or video. On the photo or video, touch . (Swipe up if you don't see View your backed up photos and videos From your phone, open the Photos app.

  • Page 107: Contacts, Calls, Voicemail Contacts

    Contacts, calls, voicemail : Contacts Add contacts Add contacts automatically When you add an account to your phone, the contacts for that account are available on your phone automatically. Add contact with Contacts app Open Contacts app. Touch If you're using more than one account, the account that will be synced with your new contact appears at the top.

  • Page 108: Edit Or Delete Contacts

    Contacts, calls, voicemail : Contacts Edit or delete contacts Edit contacts After creating a contact, you can change the name, photo, and other contact information. Contacts app. Open Touch the person's name. Adjust settings as needed: • ringtone, touch > Set ringtone. assign a custom •...

  • Page 109: Star Your Favorite Contacts

    Contacts, calls, voicemail : Contacts Delete one contact Open Contacts app. Touch the person's name. Touch > Delete and confirm the deletion. Delete multiple contacts Contacts app. Open In your contact list, touch & hold the first contact. Touch the other contacts to delete. Touch Star your favorite contacts Contacts you mark as favorites appear at the top of the list in the Contacts app and on the...

  • Page 110: Share Contacts

    Contacts, calls, voicemail : Contacts Narrow which contacts are shown In the Contacts app, you can narrow which contacts are shown. These changes don't affect which contacts are shown in the Phone app. Contacts app: In the • To show contacts from only one account or all accounts, touch your profile icon , then select the account(s).
  • Page 111 Contacts, calls, voicemail : Contacts Receive a name card file When someone sends you a name card file, you'll see a file transfer notification. Touch the notification and accept the file transfer. Touch the name card file (.vcf) to open it and add the person to your contacts.

  • Page 112: Phone Calls

    Contacts, calls, voicemail : Phone calls Answer calls Answer incoming call When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see in the status bar. To answer an incoming call: •...

  • Page 113: Make Calls

    Contacts, calls, voicemail : Phone calls • Silence ringtones during hours you specify. Use Do Not Disturb. • Choose a unique ringtone for specific people. You'll know instantly who's calling. • Get notified of incoming calls when you're on a call. Set up call waiting.

  • Page 114: During A Call

    Contacts, calls, voicemail : Phone calls Dial a favorite contact In the Phone app, touch to see your favorites, then touch the contact. In the Contacts app, at the top of the list under , touch the contact. Dial by contact lookup Open the Phone app and touch...

  • Page 115: Answer Call Waiting

    Contacts, calls, voicemail : Phone calls • Mute your microphone. Touch . You can hear the caller but they can’t hear you. Enter a number Touch on the call screen to use the numeric keypad. Use other apps When you hold your phone to your ear, the screen goes dark to avoid accidental touches. To wake it up, move it away from your ear or press the Power button.

  • Page 116: Make Video Calls

    Contacts, calls, voicemail : Phone calls • From the conversation bubble, touch End call. • From the notification, touch Hang up. Make video calls Make video call with Meet app Meet lets you video call anyone in your contact list who also uses Meet. Android users can get it from Play Store, and iPhone users can download it from the iTunes App Store.
  • Page 117 Contacts, calls, voicemail : Phone calls • Calls and texts to numbers in your home country are charged the same as your regular cellular calls. • Calls and texts to international numbers are charged at international rates. When connected to a Wi-Fi network, your phone automatically switches between cellular and Wi-Fi networks for calls and texts based on the signal strengths.

  • Page 118: Use Caller Id

    Contacts, calls, voicemail : Phone calls Use caller ID About caller ID When you receive a call, caller ID shows the number on the incoming call or lock screens, unless the caller has hidden their information. When you make a call, those you call will see your number if they use caller ID. Depending on your services, caller ID may also: •...

  • Page 119: Turn Call Waiting On And Off

    Contacts, calls, voicemail : Phone calls To prevent ringing and notifications from suspected spam calls, turn Filter spam calls on You won't receive notifications for these calls, but you'll see them in your call history and can check any voicemail you receive. When Caller ID &...

  • Page 120: Block A Number

    Contacts, calls, voicemail : Phone calls Block a number Use either app to block both calls and texts from a number. From the Phone app: Touch Touch & hold a call from the number to block. Touch Block/report spam. If you don’t want to report the number as spam to Google, remove the checkmark. Touch Block.

  • Page 121: Unblock A Number

    Contacts, calls, voicemail : Phone calls Unblock a number From the Phone app: Touch > Settings > Blocked numbers. Touch by the number to unblock. From the Messages app: Touch > Spam & blocked. Touch the blocked conversation. Touch Unblock. View and delete call history See your call history To see all recent calls:...

  • Page 122: Make Emergency Call From Locked Phone

    Contacts, calls, voicemail : Phone calls Save recent call as contact You can save a number to make it easy to find and call back later. To save a number: Touch Touch Touch the number. Touch Add contact. Select whether to save it to an account or the phone. Do one of the following: •...
  • Page 123 Contacts, calls, voicemail : Phone calls When you make an emergency call, Emergency Location Service automatically sends your location to emergency responders. You can also set up an emergency SOS.

  • Page 124: Listen To Voicemail

    Contacts, calls, voicemail : Voicemail Use voicemail Listen to voicemail If you've set up voicemail, you'll see in the status bar when a new voicemail message arrives. Do one of the following: • Swipe the status bar down and touch •...
  • Page 125 Contacts, calls, voicemail : Voicemail Touch Force stop. This restarts the app and should remove the notification. If that doesn't help: Call yourself from another phone and leave a short message. Go into your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.

  • Page 126: Music

    Music Listen to radio Listen to FM stations Your phone automatically tunes to radio stations with the best signal. Listening to the radio doesn't use your mobile data. Plug headphones (any brand) into your phone. They serve as a radio antenna and allow you to scan for stations.

  • Page 127: Listen To Music

    Music Record current station On the tab, touch to start recording. To stop recording, touch If desired, edit the recording's name. Touch DONE. To listen to a recording, touch > Recordings > To delete or rename a recording, beside it, touch . To delete all recordings, at the top of the screen, touch >...

  • Page 128: Transfer Music Files

    Music Settings > Sound & vibration. Go to open the Moto app and touch > Play. Touch Media controls and turn it on To switch tracks when the screen is off: • For the next track, press & hold the Volume up button. •...

  • Page 129: Connect A Midi Device

    Music Connect a MIDI device To connect a MIDI device: Make sure you have: • A USB cable that's capable of data transfer and isn't for charging only. • A USB OTG adapter cable, if needed. Turn the phone and MIDI device on. Connect them with the USB cable (and adapter if needed).

  • Page 130: Settings Network And Internet

    Settings : Network and internet Connect to Wi‑Fi networks Turn on and connect Turn Wi‑Fi on Open quick settings and touch Your phone automatically connects to nearby Wi-Fi networks you've connected to before. When you're connected, you'll see in the status bar.

  • Page 131: Turn Wi-Fi Off

    Settings : Network and internet Open quick settings, then touch & hold If the network appears in your list of nearby networks, touch its name, then touch Forget. To review all of your saved networks, touch Saved networks. For each network you want to remove, touch its name, then touch Forget.

  • Page 132: Use Airplane Mode

    Settings : Network and internet Use Airplane mode Airplane mode turns off all wireless connections, preventing your phone from transmitting signals that could interfere with airplane communications. Turn it on Open quick settings and touch to turn airplane mode on. This disables all wireless connections (Wi‑Fi, voice and data for calls and text messages, Bluetooth).

  • Page 133: Share Your Internet Connection

    Settings : Network and internet To conserve data when you’re running low, you can use Data Saver to turn off background data for all apps. Or, to restrict background data used by an app indefinitely, you can turn off background data specifically for that app.
  • Page 134 Settings : Network and internet Touch Wi-Fi hotspot and do any: • Make it easier to find and connect to your hotspot. Touch Hotspot name and change it. • Prevent others from seeing your phone's network name. Check Hide my device. •...
  • Page 135 Settings : Network and internet • quick settings, look below • Or, go to Settings > Network & internet > Hotspot & tethering and look under Wi-Fi hotspot. assigning a password for your hotspot, you ensure that people can't connect to your hotspot without your knowledge or permission.

  • Page 136: Usb Tethering

    Settings : Network and internet Hotspot: Manage security If you're getting a warning about weak security for your hotspot, set a strong hotspot password. Also, secure your hotspot by selecting a protocol: Go to Settings > Network & internet > Hotspot & tethering > Wi-Fi hotspot. Touch Security.

  • Page 137: Connect To Vpns

    Settings : Network and internet Connect to VPNs A virtual private network (VPN) lets you access files on a secure network like an office network with a firewall. Contact your network administrator for VPN settings and any additional apps or requirements. To set up a VPN connection: Go to Settings...

  • Page 138: Connected Devices

    Settings : Connected devices Connect with Bluetooth Turn Bluetooth on/off Bluetooth uses more of your battery, so turn it off when not in use. Open quick settings. Touch to switch it on/off. Pair with Bluetooth device To connect with a new Bluetooth accessory or other device, you need to pair with it. You only need to do this once for each device.

  • Page 139: Change Phone's Name

    Settings : Connected devices • Make or receive calls and play music over your car's audio system • Transfer music • Share photos • Share contacts • Share your phone's internet connection with your computer To set sharing options: Go to Settings >...

  • Page 140: Make Contactless Payments

    Settings : Connected devices Qualcomm aptX is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries.

  • Page 141: Share Or Receive With Nfc

    Settings : Connected devices Tip: You can also open your payment app and turn off contactless payments. Not all payment apps support this option. Share or receive with NFC Only some versions of this phone, sold in certain countries, support this feature. NFC (near-field communication) makes it easy to securely share with sources you trust, without having to...

  • Page 142: Share Files And Links With Nearby Android Phones

    Settings : Connected devices Share files and links with nearby Android phones Share content easily and securely. You can share things like photos or videos, contacts, documents, and links. Send them to another Android phone near you without using an internet connection. Turn sharing on/off To turn it on: On your phone, make sure...

  • Page 143: Transfer Files Between Phone And Computer (Usb)

    Settings : Connected devices Touch Device visibility and choose who can see your phone for sharing: • Everyone: Your phone is visible to your contacts who are nearby while your screen is on and unlocked. • Contacts: Your phone is visible to nearby contacts you choose while your screen is on and unlocked.

  • Page 144: Location Of Files

    Settings : Connected devices If you selected PTP when you connected the phone, in File Explorer choose whether to import pictures and videos automatically or manually. Open a second File Explorer window to see your computer folders. Navigate to the folders or files to transfer, then drag and drop them to and from the open phone storage and computer folders.

  • Page 145: Cast Screen Or Media To Tv

    Settings : Connected devices From the popup Connect your phone to another device using your USB cable. You’ll see a popup that lets you choose the connection mode. Touch the mode you want to use. If you don't see the mode, touch to open the full settings screen, then select it.
  • Page 146 Settings : Connected devices To stop: • On the casting notification, touch > Disconnect. • Or, from quick settings, touch > Disconnect. Cast an app You can cast an app if you: • Have a smart TV that supports mobile apps for viewing or playing media from your phone. See your TV user guide for instructions to connect your phone.

  • Page 147: Print From Your Phone

    Settings : Connected devices On the TV, open the app and start a video. Then on your phone, open the app and try casting to the TV again. Link the app on your phone to the app on the TV: On your phone, open the app, open its settings, and look for options to watch on TV.

  • Page 148: About Wireless Sharing

    Settings : Connected devices Print Open the item to print, such as: • A photo in Photos • An email • A document in Drive • A web page in Chrome. > Print. (If you're using Chrome, > Share > Print.) Touch or Select printer options if needed.
  • Page 149 Settings : Connected devices Learn more. Message Good for: (MMS) • Sharing one photo or a low-resolution video • Sharing with a friend or group • Sharing immediately, as an event is happening Things to consider: • You and your recipients must have cellular data plans to receive multimedia text messages.
  • Page 150 Settings : Connected devices Social app Good for: • Sharing publicly, with large groups of friends, followers, and subscribers • Sharing one photo at a time, or many photos, albums, or videos • Controlling how long you share something (You can easily delete it or turn off sharing.) Things to consider: •...

  • Page 151: Display

    Settings : Display Adjust screen brightness To set your screen's brightness, open quick settings and slide Your phone automatically adjusts your screen to the light around you, with Adaptive brightness. When the feature is on, you can still fine tune the brightness in quick settings. To turn this feature off: Go to Settings >...

  • Page 152: Choose Color Mode

    Settings : Display Touch Schedule, then: • To start and stop at specified times, touch Turns on at custom time and enter times. • To filter from dusk to dawn, touch Turns on from sunset to sunrise. To adjust filter intensity, open quick settings, touch &...

  • Page 153: Stop Screen Flicker

    Settings : Display Stop screen flicker If you're using your phone in dark environments and the screen flicker is irritating your eyes, use Flicker prevention. To turn it on or off: Go to Settings > Display. Turn Flicker prevention on or off Show apps full screen By default, apps avoid the banded area across the...
  • Page 154 Settings : Display • When the phone is in your pocket or purse • When the phone is lying face down • When you are on a call • When Do Not Disturb is on Respond to Peek Display notifications Check for notifications If you haven’t seen activity for a while, to wake your phone, bump it.

  • Page 155: Change Screen Timeout

    Settings : Display Turn Peek Display off To restart the notifications, turn Peek Display on Change screen timeout Change when your screen turns off Go to Settings > Display. Touch Screen timeout and select the time of inactivity before your phone sleeps. Tip: Set a shorter time to extend battery life.

  • Page 156: Adjust Refresh Rate

    Settings : Display Tip: If your home screen isn't rotating but Auto-rotate is on, then check your home screen settings. Touch & hold a blank spot on your home screen, then touch Home settings > Allow Home screen rotation. Adjust refresh rate The action you see on your screen is a series of frames strung together, like a movie.

  • Page 157: Set Recording Options

    Settings : Display Set recording options You can adjust settings before recording your screen: Open recording options: • quick settings, touch & hold • Or, go to Settings > Display > Screen record. Select options for: • Viewfinder size • Resolution To show screen touches, turn Record touch points on Change lock screen features...

  • Page 158: Add Message To Lock Screen

    Settings : Display Turn Double-line clock off Add message to lock screen To add your name or a short message to your lock screen for anyone who finds your phone: Go to Settings > Display > Lock screen. Touch Add text on lock screen. Type the text to display and touch Save.

  • Page 159: Sound & Vibration

    Settings : Sound & vibration Adjust volumes Use Volume buttons In-call audio. When you’re on a call, the Volume buttons control the volume of the other person. Media. When you’re not on a call, the Volume buttons control media volume during playback or before you listen.

  • Page 160: Set Ringtones

    Settings : Sound & vibration View and remove automatically muted apps Settings > Sound & vibration > Multi-volume. Go to Touch Auto mute to see the list of muted apps. To remove an app from the list, just unmute it in the app. If you don’t want your phone to learn your usage patterns and automatically mute apps, go to Settings >...
  • Page 161 Settings : Sound & vibration Do one of the following: • Select a ringtone from the list. • To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then touch > Audio and select the song stored on your phone.

  • Page 162: Change Vibration Settings

    Settings : Sound & vibration Touch > Notifications. Touch the category for enabled notifications and turn Override Do Not Disturb on Change alarm sound/music In the Clock app, touch by the alarm. Touch and choose what to play: • To use a ringtone on your phone, select one. •...
  • Page 163 Settings : Sound & vibration Under Calls, turn Ring vibration off Make your phone vibrate for calls Go to Settings > Sound & vibration. Touch Vibration & haptics and check that Use vibration & haptics is on Under Calls, select options: •...

  • Page 164: Enhance Sound

    Settings : Sound & vibration Enhance sound About Dolby Atmos Dolby Atmos delivers a premium listening experience through your phone's loudspeaker and connected devices. Smart audio automatically chooses the best settings for the media you're listening to, or you can set and customize sound profiles for the loudspeaker and connected devices.

  • Page 165: Silence Calls & Notifications

    Settings : Sound & vibration Silence calls & notifications When you're busy, use Do Not Disturb to mute ringtones for incoming calls, stop vibration, and block notifications. Quickly turn Do Not Disturb on or off Turn it on Open quick settings and touch You'll see in the status bar when Do Not Disturb is on.
  • Page 166 Settings : Sound & vibration Touch Do Not Disturb > Schedules. Turn Event off Silence on schedule You can create a schedule for when your phone should automatically switch into and out of Do Not Disturb mode. Open quick settings, then touch & hold Touch Schedules.

  • Page 167: Stop Phone From Speaking

    Settings : Sound & vibration Touch the app to allow, and set notifications to allow You'll see selected apps under APPS THAT CAN INTERRUPT. To change which notifications can interrupt, touch the app in the list. Allow alarms and other interruptions Alarms and media sounds are allowed by default, but you can turn them off.

  • Page 168: Turn Off Charging Sounds

    Settings : Sound & vibration You can't adjust the volume level for this sound. Turn off charging sounds If you don’t want your phone to make a sound when it comes in contact with a charger: Settings > Sound & vibration. Go to Turn off Charging sounds and vibration.

  • Page 169: Notifications

    Settings : Notifications Turn notifications on/off Turn app's notifications off When you receive unwanted notifications from an app, touch & hold the notification, then touch Turn off notifications. To review all apps and adjust whether they can send notifications: Swipe down to view your notifications. At the bottom of the list, touch Manage.
  • Page 170 Settings : Notifications To change which notifications show on your lock screen (show all, hide notifications from apps you silenced, or hide all), touch Notifications on lock screen. To hide sensitive content from specific apps: Set lock screen notifications for all apps to Show conversations, default, and silent. Touch &...

  • Page 171: Allow Notifications To Open Apps In Freeform

    Settings : Notifications Allow notifications to open apps in freeform Besides opening apps in freeform from the sidebar, you can also set apps to open in freeform from your notifications. Settings > Gestures > Sidebar. Go to Touch Settings > More settings. Turn Open notifications in freeform on Control notification sound Change notification volume...
  • Page 172 Settings : Notifications Touch the category for enabled notifications and turn Override Do Not Disturb on Silence an app's notifications To temporarily silence notifications from all apps, use Do Not Disturb. Change to Silent If you want an app's notifications to be less intrusive, you can categorize them: •...

  • Page 173: Control Which Apps Read Your Notifications

    Settings : Notifications Control which apps read your notifications Some apps need to access notifications from other apps to work properly. For example, a smart driving companion app needs to access notifications from other apps in order to read them aloud when you're driving.

  • Page 174: See Previously Viewed Notifications

    Settings : Notifications See previously viewed notifications After you clear or snooze notifications, you can go to your notification history to view them again. To set it up: Settings > Notifications. Go to Touch Notification history. Turn Use notification history on To see the history, go to Settings >...

  • Page 175: Gestures

    Settings : Gestures Set up the sidebar Use the sidebar to open freeform apps in a small window that you can move and resize. Turn on the sidebar Go to Settings > Gestures. open the Moto app and touch > Gestures. Touch Sidebar and turn Use sidebar on You'll see a sidebar on the right edge of your screen.
  • Page 176 Settings : Gestures Choose an option: • Gesture navigation: Use drag and swipe gestures to return to your home screen, to switch apps, or to go back to the previous screen. Learn more about gestures. • 3-button navigation: Use the buttons.

  • Page 177: Use One-Handed Mode

    Settings : Gestures Use one-handed mode Want to use one thumb to navigate your phone? After you turn on One-handed mode, you can touch swipe down near the bottom edge of the screen to either: • Move the top of the screen into reach of your thumb •...

  • Page 178: Adjust Screenshot Settings

    Settings : Gestures Adjust screenshot settings You can adjust settings for capturing screenshots at any time. Settings > Gestures. Go to Or, open the Moto app and touch > Gestures. Do any of the following: • Turn Three finger screenshot on or off •...
  • Page 179 Settings : Gestures Your viewfinder opens, and you’re ready to shoot. Twist twice again to switch to the front (selfie) camera. If you don’t want others to access your camera, you can turn Quick capture off. But if you use a screen lock, don’t worry--only your Camera app is accessible.

  • Page 180: Battery

    Settings : Battery Charge phone How to charge phone Your phone is like a small computer, giving you tons of information and apps. Depending on what you use, that can take a lot of power. Plan on charging the phone each night so it's ready for the next day. Connect your phone to the charger that came with your phone, or to a charger that is compatible with your phone.

  • Page 181: Prevent Overcharging

    Settings : Battery • Recording or watching videos • Listening to music • Taking pictures • Using Live (animated) wallpaper See what’s using your battery To see if a specific app or service is draining your battery: Go to Settings >...

  • Page 182: Use Battery Saver Mode

    Settings : Battery Use Battery Saver mode When Battery Saver is on Battery Saver helps you keep going on a low battery until the next charge. To save power, your phone will: • Turn on Dark theme (You can turn it off, but that uses more battery.) •...
  • Page 183 Settings : Battery Turn Battery percentage on...

  • Page 184: Cloud Storage

    Settings : Storage About storage options Phone internal storage You can store photos, videos, music, and applications on your phone. Files you downloaded from the internet and attachments you save from email or text messages are stored there, too. You can free up space when needed.

  • Page 185: Manage Sd Card

    Settings : Storage If you don't see suggestions to free up space, check that suggestions are on: Open the Files app. > Settings. Touch Touch Notifications and turn on ones you want to receive. Free up space manually To free up space: Open the Files app.

  • Page 186: Erase Sd Card

    Settings : Storage Touch > Move to > SD card. Tip: You can set the camera to store all new photos and videos on the SD card. Move apps to SD card You cannot store apps on the SD card because it is portable storage. If needed, you can free up space your phone.

  • Page 187: Recover Recently Deleted Files

    Settings : Storage Do any of the following: • To open or play a file, touch it. You can only edit some types of files. • To sort files by name, date modified, or size, > Sort by. • To share a file, touch & hold it, then touch •...

  • Page 188: Upload Photos And Videos

    Settings : Storage Upload photos and videos Back up automatically Photos app. Open Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Photos app.

  • Page 189: Scan Documents And Make Copies

    Settings : Storage To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos, screenshots). Touch & hold an item to delete, then touch others to include. Touch More help To learn more, read Google's help.

  • Page 190: Location

    Settings : Location Use location services About location information You can let your phone use GPS, Wi‑Fi networks, mobile networks, and sensors to estimate your location. Apps that have your permission can use this information to deliver location-based services, such as the ability to check in, view traffic, find nearby restaurants, or tag your photos with the location where you took them.
  • Page 191 Settings : Location Touch a service to open its settings: • Earthquake alerts: Sends you an alert about nearby earthquakes of magnitude 4.5 or more. (Not available in all countries.) • Emergency Location Service: Sends your location to emergency responders when you call or text an emergency number.
  • Page 192 Settings : Location Settings > Location. Go to Touch Location services. Turn Wi‑Fi scanning and Bluetooth scanning on...

  • Page 193: Accessibility

    Settings : Accessibility Visual assistance Adjust colors if you’re color blind Go to Settings > Accessibility. Touch Color and motion. Touch Color correction and turn Use color correction on To replace all screen colors with gray tones, choose Grayscale. Or, correct colors based on your vision: How you see colors Option to choose It’s difficult to tell violet from blue.
  • Page 194 Settings : Accessibility Or, if you set up accessibility shortcuts, touch or press & hold both Volume buttons at the same time. Bold all text To change all text on the screen to bold for easier reading: Go to Settings >...
  • Page 195 Settings : Accessibility Use TalkBack to read screens Hear descriptions of everything you touch. Enable TalkBack Settings > Accessibility. Go to Touch TalkBack and turn Use TalkBack on Touch Settings and set the options you want. When TalkBack is on •...

  • Page 196: Hearing Assistance

    Settings : Accessibility Hearing assistance Caption all speech Your phone can automatically caption videos, podcasts, audio messages, and recordings. Turn captions on/off Press a Volume button, then turn it on or off . (If you don't see this icon, change caption settings to add it.) Settings >...
  • Page 197 Settings : Accessibility Use real-time text (RTT) during calls Not all carriers support this feature. Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends text as you type and the recipient can read your message while you write. RTT: •...

  • Page 198: Dexterity Assistance

    Settings : Accessibility Select a mode: • TTY Full: Type and read text on your TTY device. • TTY HCO: Type text on your TTY and listen to voice replies on your phone. • TTY VCO: Speak into your phone and read text replies on your TTY. Connect your phone and TTY with the audio cord that came with your TTY.

  • Page 199: Use Accessibility Shortcuts

    Settings : Accessibility Follow onscreen instructions to select: • Number of switches • Face gesture settings • Scanning options • Switch assignments To adjust options for Switch Access later, go to Settings > Accessibility > Switch Access > Settings. Use Switch Access Connect the external device to your phone by pairing with Bluetooth or using USB.
  • Page 200 Settings : Accessibility Settings > Accessibility > TalkBack. Go to Turn TalkBack shortcut on Use the shortcut Press & hold the Volume Up and Down buttons at the same time for three seconds. You'll hear confirmation that the feature has been turned on or off.

  • Page 201: Apps

    Settings : Apps Set or change default apps If you have multiple apps that do the same thing, you can pick which app to use by default. Pick when asked Sometimes, your phone asks which app to use. For example, your phone might ask which app to use to open a PDF file.

  • Page 202: Add Or Remove Accounts

    Settings : Passwords & accounts Add or remove accounts Add Google account When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail, and other apps included with your Google account.

  • Page 203: Change Name & Info In Your Google Account

    Settings : Passwords & accounts Touch the account name. Touch Remove account. Tip: If you have trouble removing a corporate account, go to Settings > Security & privacy > More security settings > Device admin apps and turn off the app for the account, then try to remove it again. Change name &...

  • Page 204: Sync Manually

    Settings : Passwords & accounts To see if your other apps can auto-sync: Go to Settings > Passwords & accounts. Review the list of accounts: • If the app isn’t listed, then it can’t auto-sync. • If it is listed, touch its name to see any sync options you can adjust. Turn off auto-sync Turn off for certain Google apps Settings...
  • Page 205 Settings : Passwords & accounts You can review, delete, and control the information Google collects about you. Learn more from Google about: • Viewing and controlling what information is collected (search, YouTube, recordings of your voice commands, location). • Deleting your search history and other activity.

  • Page 206: Security & Privacy

    Are created from features of your fingertip, converted to a mathematical representation, and then encrypted and stored only on the phone. No fingerprint images are ever stored. • Are never shared with Google or Motorola. • Are never shared with other apps. Your phone only shares the verification, not the fingerprint.

  • Page 207: Protect Against Harmful Apps

    Settings : Security & privacy Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.

  • Page 208: Lock And Unlock Phone

    Settings : Security & privacy : Lock and unlock phone Set a screen lock You can set up a screen lock to secure your phone. Each time you turn on your phone or turn on the screen, you’ll be asked to unlock it. Set or change screen lock Settings >...

  • Page 209: Quickly Tighten Lock Screen Security

    Settings : Security & privacy : Lock and unlock phone Tips: • You can swipe up from anywhere on the screen when unlocking. You don't need to touch the icon. • Some of these options aren't available if you added a or a work (corporate) email account to your phone.
  • Page 210 Settings : Security & privacy : Lock and unlock phone Touch Lock after screen timeout, then select a duration. Stop Power button from instantly locking You can manually lock your phone by pressing the Power button. If you want the Power button to turn off the screen but not lock it: Moto Secure app and touch Security &...

  • Page 211: Unlock With Trusted Devices

    Settings : Security & privacy : Lock and unlock phone Open Moto Secure app and touch Security & privacy. Or, go to Settings > Security & privacy. Touch Device lock. Next to Screen lock, touch Touch Make pattern visible off If you're using a PIN screen lock, make it harder for someone to see the PIN you enter by scrambling the...

  • Page 212: Unlock With Your Face

    Settings : Security & privacy : Lock and unlock phone Unlock your phone, then touch Trusted devices > ADD TRUSTED DEVICE. Touch a device to select it from the list of connected devices. Tip: If your device isn't in the list, make sure you are paired with it.

  • Page 213: Unlock Your Phone

    Settings : Security & privacy : Lock and unlock phone • For fastest access, you can skip pressing the Power button to wake the phone and just show the phone your face - it will unlock and go straight to your home screen or last used app. Turn both Lift to unlock and Skip lock screen on •...

  • Page 214: Unlock At Trusted Places

    Settings : Security & privacy : Lock and unlock phone Unlock at trusted places Set up trusted places To avoid repeatedly unlocking your phone when you are at familiar and trusted locations (like home or work), use a Smart Lock. You can still manually lock the phone at trusted places when needed. Make sure you have: •...

  • Page 215: Keep Phone Unlocked While It's On You

    Settings : Security & privacy : Lock and unlock phone Keep phone unlocked while it's on you You can keep your phone unlocked while you’re holding it in your hand or carrying it in your pocket or handbag. Just unlock it once, and it stays unlocked until you set it down (or manually lock it). Make sure you have set a screen lock.
  • Page 216 Settings : Security & privacy : Lock and unlock phone Use the fingerprint sensor to scan another fingerprint. Rename each fingerprint. Touch the current name, type a name, and touch OK. Remove a fingerprint Settings > Security & privacy. Go to Touch Device lock.
  • Page 217 Settings : Security & privacy : Lock and unlock phone Fix an issue Issue: Can’t unlock phone with fingerprint sensor. Touch to unlock is turned Check that Issue: Sometimes the sensor can’t read my fingerprints. Each finger has a unique print. If you’ve added only one fingerprint, add more for other fingers you want to use with the sensor.

  • Page 218: More Security Settings

    Settings : Security & privacy : More security settings Pin an app screen Turn on pinning Use pinning to keep the current app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone. You can set up a pattern, PIN, or password required to unpin.
  • Page 219 Settings : Security & privacy : More security settings Choose a lock type (Pattern, PIN, Password) for your secure folder, then set up the lock. To add apps, touch Learn more. You’ll now see Secure folder in your app tray or on your home screen. Disguise the folder You can change the icon and app name to make Secure folder more discreet.
  • Page 220 Settings : Security & privacy : More security settings You'll see it in your app tray or on your home screen. Change the lock Open Secure folder and unlock it. > Change lock and unlock again. Touch Choose a lock type and set up your new pattern, PIN, or password. Set amount of time folder stays unlocked Your secure folder automatically locks after a period of inactivity.

  • Page 221: Lock Sim Card

    Settings : Security & privacy : More security settings • Don’t show notifications To adjust notifications from secure apps: Open Secure folder and unlock it. > More settings > Notification Manager. Touch Choose how you want to handle notifications from your secure apps. Forgot your folder's PIN/password/pattern? If you don’t remember how to unlock your secure folder, you’ll need to delete the folder and set it up again.

  • Page 222: Change Sim Pin

    Settings : Security & privacy : More security settings If you accidentally disabled SIM If you enter an incorrect PIN multiple times, the SIM will be disabled. Contact your carrier for a PIN unlock key (PUK) to re-enable the SIM. Change SIM PIN To change the PIN code for your SIM card: Be sure you have the previous PIN.

  • Page 223: Privacy

    Settings : Security & privacy : Privacy Adjust app permissions The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by feature: Go to Settings...

  • Page 224: Hide Passwords

    Settings : Security & privacy : Privacy Hide passwords To control whether characters briefly display when you enter a password to unlock your phone or log into websites and apps: Open Moto Secure app and touch Privacy controls. Or, go to Settings > Security & privacy > Privacy > Privacy controls. Turn Show passwords off Keep Wi-Fi and mobile networks secure Control warnings about and your connections to open networks (that require no password) and weakly...

  • Page 225: Safety & Emergency

    Settings : Safety & emergency Prepare for emergencies Set up emergency SOS In an emergency, you can press the Power button quickly five times or more to start a blaring sound and automatically call emergency responders. If you sign in to your Google account, you can set your phone to send SOS text messages with your current location to emergency contacts and to record emergency video.

  • Page 226: Turn Emergency Alerts Off/On

    Settings : Safety & emergency View emergency information From the lock screen: • Swipe up and touch Emergency call below the keypad. • Or, press & hold the Power button, then touch Emergency. Touch View emergency info. Add message to lock screen To add your name or a short message to your lock screen for anyone who finds your phone:...
  • Page 227 Settings : Safety & emergency Touch Safety & emergency > Wireless emergency alerts. Adjust settings as needed.

  • Page 228: System

    Settings : System : Languages & input Customize the keyboard Quickly access keyboard settings On the keyboard, touch You can also access your keyboard settings at Settings > System > Languages & input > On-screen keyboard > Gboard. Change how keyboard looks To change the background color of your keyboard: On the keyboard, touch Touch Theme.

  • Page 229: Change Keyboards

    Settings : System : Languages & input Disable glide typing With glide typing, you drag your finger over the letters in a word. If you want to turn this off and only use multi-touch typing: On the keyboard, touch Touch Glide typing. Turn Enable glide typing off Limit or turn off suggestions On the keyboard, touch...

  • Page 230: Use Multiple Languages

    Settings : System : Languages & input To remove a keyboard you downloaded, uninstall its app. Use multiple languages Change display language You selected the language for your phone during set up. To change it: Go to Settings > System > Languages & input > Languages. Touch &...

  • Page 231: Back Up Phone

    Settings : System Adjust settings: • To allow AI to learn your usage patterns to help open apps faster, turn Smart app launch on • To use phone storage to extend RAM and improve performance, turn RAM boost on . Restart your phone to apply the new setting.
  • Page 232 Settings : System Restore backed up data When you add your Google account to a phone, photos, contacts, settings and app data that you previously backed up to that account are restored onto the phone.

  • Page 233: Users And Guests

    Settings : System : Users and guests Share your phone Ways to share your phone • Add users. If you share your phone with family, friends, or within a business, you can set up separate user spaces for each of them. •...

  • Page 234: Add, Modify, Remove Users

    Settings : System : Users and guests Guest Added user Add, modify, remove users Add a user You must be the device owner to add users. To prevent others from switching to your owner profile and accessing your information, set a screen lock before you share your phone.

  • Page 235: Add Or Delete Guest

    Settings : System : Users and guests If you're the owner: Go to Settings > System > Multiple users. > More settings. Or from quick settings, touch Touch the user's name. Touch Add or delete guest Lend to guest Create a temporary profile for sharing your phone with someone.

  • Page 236: About Phone

    Settings : About phone Record your IMEI number The IMEI (International Mobile Equipment Identity) number is the unique code that identifies your phone. You’ll need it if you contact support regarding a warranty, and it’s important to have if your phone is stolen. Service providers can use the IMEI to block a stolen phone from cellular networks, and many police departments keep a record of stolen phones using this number.

  • Page 237: Fix Issues

    If your phone ever becomes too hot, it will ask you to turn it off so it can cool down. Some phones will stay on but limit the phone's capabilities until it cools down. If your phone is too hot to touch, use a different phone, tablet, or computer to contact Motorola support. Reasons your phone may get warm Doing one or more of the following activities may cause your phone to get warm: •...

  • Page 238: Phone Won't Turn On

    Fix issues : Hardware issues • Use the charger that came with your phone, or a charger that is compatible with your phone. • Keep your phone away from direct heat or excessive sunlight. • Don't keep your phone in enclosed or poorly ventilated areas where heat can easily build up. •...

  • Page 239: Screen Is Frozen Or Won't Respond

    Fix issues : Hardware issues Troubleshoot your apps: Check for app updates. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. If your problem doesn't go away in safe mode, restart your phone and continue to the next section. Reset to factory settings: To remove any processes on your phone that may be causing the issue, you can reset your phone...

  • Page 240: Sd Card Issues

    Fix issues : Hardware issues Everything is negative, reversed colors Go to Settings > Accessibility > Color and motion > Color inversion and turn it off Tones, hues are different or missing • If the screen shows warmer tones than usual, check quick settings.
  • Page 241 Fix issues : Hardware issues Phone stopped reading SD card After each step, check to see if the issue is fixed: Turn your phone off and then on again. Inspect card for damage or alignment issue: Turn your phone off and remove the card.
  • Page 242 Fix issues : Hardware issues Use a USB cable that’s capable of data transfer and isn’t for charging only. Be sure you have set the USB connection type to allow file transfer.

  • Page 243: Call And Sim Issues

    Fix issues : Call and SIM issues Troubleshoot issues with calls Select the statement that best describes your issue: • Can't make calls • Can't answer calls • Phone doesn’t ring • Don’t get calls/texts • People can’t hear me •...

  • Page 244: Can't Answer Or Phone Doesn't Ring

    Fix issues : Call and SIM issues airplane mode is on, turn it off. Turn your phone off and then on again. Check for app updates. Check if a software update is available for your phone. Remove your SIM card and reinsert.
  • Page 245 Fix issues : Call and SIM issues Is your phone connected with a Bluetooth device? If so, all audio is routed to the Bluetooth device. If you're using a ringtone that you installed, try using a ringtone that came with the phone. safe mode to see if apps you installed are causing the issue and uninstall as needed.

  • Page 246: Issues During Calls

    Fix issues : Call and SIM issues Issues during calls After each troubleshooting step, check to see if your issue is fixed. Screen goes black If you are using a case, cover or screen protector, remove it and see if it was causing the issue. Check your proximity sensor.
  • Page 247 Fix issues : Call and SIM issues Turn your phone off and then on again. Press & hold the Power button, then touch Power off. Then turn it on to establish a new connection with the network. Check if a software update is available for your phone.
  • Page 248 Fix issues : Call and SIM issues Bluetooth device Check the battery level of Bluetooth device and phone, and charge if necessary. Paired Bluetooth devices may disconnect or create noise when the phone or Bluetooth battery are low.

  • Page 249: Battery Issues

    Fix issues : Battery issues Charging issues Try these troubleshooting steps. After each step, check to see if your issue is fixed. Make sure the USB plug fits securely into the phone. If the battery is completely depleted, connect the charger and wait about 10 minutes until it has enough voltage to charge, then press the Power button.

  • Page 250: Battery Drains Too Fast

    Fix issues : Battery issues Battery drains too fast Battery life varies The way you use your phone can really affect how long you can go before recharging your battery. Navigating, playing games, browsing the web, making calls and texting all require energy. So, your battery life may vary day to day, depending on what you're doing.

  • Page 251: Bluetooth, Wi-Fi, Usb Issues

    Fix issues : Bluetooth, Wi-Fi, USB issues Bluetooth issues Bluetooth turning on automatically After each step, check to see if your issue is fixed: When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning.
  • Page 252 Fix issues : Bluetooth, Wi-Fi, USB issues Check that Media audio is on: Go to Settings > Connected devices. Next to the paired device, touch Make sure Media audio is checked. If the problem is with a car, check the car's instructions. Can't make or hear on calls After each step, check to see if your issue is fixed: Check that other devices paired with your phone aren't getting your calls.

  • Page 253: Wi-Fi Issues

    Fix issues : Bluetooth, Wi-Fi, USB issues Check battery level on your phone and Bluetooth device, and charge if either is low. Keep the phone and Bluetooth device within 30 feet of each other, closer for better performance. On your phone, turn Bluetooth off and then on again. Turn off the Bluetooth device to disconnect it.

  • Page 254: Can't Transfer Files Or Connect To Computer

    Fix issues : Bluetooth, Wi-Fi, USB issues • Cellular data is on. • Data Saver is turned off. If you can't connect a computer or tablet to your phone's Wi-Fi hotspot: The cellular network for your phone may not be in range. Check the signal icon in your status bar to ensure you have strong connection.
  • Page 255 Fix issues : Bluetooth, Wi-Fi, USB issues To test the USB port on your phone, connect your phone to a different computer. To test the USB port on your computer, connect a different device to your computer.

  • Page 256: Account And Sign-In Issues

    Fix issues : Account and sign-in issues Forgot unlock code If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Make sure you know your Gmail address and password, which you'll need when setting up the phone. If you've forgotten them, use Google's website to retrieve them.

  • Page 257: Advanced Troubleshooting

    Fix issues : Account and sign-in issues Make sure your Internet connection works. For sync to work, you need an Internet connection. To test if your connection is working, open a browser and load a website. If the website doesn't load, get help connecting to Wi-Fi or to cellular...

  • Page 258: App Issues

    Fix issues : App issues App or widget issues App or widget missing from home screen If a widget disappeared from your home screen, then add the widget by touching & holding an empty spot on your home screen. If an app disappeared from your home screen, the shortcut for opening the app was removed and you just need to add a shortcut.

  • Page 259: Camera Issues

    Fix issues : App issues If you can't update apps If you see apps waiting to update that are stuck in “Pending” status, update the Chrome app first. On the “Pending downloads” screen, cancel all downloads. Chrome and touch Update. Swipe to After Chrome has updated, touch .
  • Page 260 Fix issues : App issues remove your card from the phone and use a computer to delete photos from the card. WhatsApp camera issues If you installed WhatsApp and have problems taking photos or videos with it: Check for updates to the app.

  • Page 261: Messaging Issues

    Fix issues : App issues Messaging issues If you’re having issues sending or receiving messages, try the following: Check for updates to your messaging app. Check if a software update is available for your phone. Turn your phone off and then on again. If the issue persists, follow the steps below for specific issues.

  • Page 262: Gmail Issues

    Fix issues : App issues Messages app stopped Check that you have not disabled permissions for the Messages app. If any permissions are turned off, turn them on and try using the app again. Force stop the app. This completely shuts down the app, including any background services that may be causing your issue.

  • Page 263: Maintenance Procedures

    Motorola provides these updates to most phones on a regular basis. • Android OS updates are new versions of the Android operating system. Motorola provides OS updates from Google to eligible phones as soon as possible. To see if an OS update will be available for your phone, or if your phone is still eligible for security updates,...

  • Page 264: Reset Wi-Fi, Cellular Data, And Bluetooth

    Fix issues : Maintenance procedures Reset Wi-Fi, cellular data, and Bluetooth When to use this reset • Wi-Fi doesn't work. Wi-Fi network name doesn’t show on your phone. • Cellular/mobile data: No signal and in the status bar. You can't make/receive calls, or calls frequently drop.

  • Page 265: Reset Phone

    Fix issues : Maintenance procedures • App sends error messages or notifications • App causes phone to be slow or unresponsive What gets deleted/removed when you reset • Selections you made for default apps to use for specific functions or to open specific file types; you’ll be asked to choose again.
  • Page 266 Fix issues : Maintenance procedures • Google account • Media (music, photos, videos) • System settings and data • App settings and data (including text messages) • Downloaded apps Before you reset Back up your data. If your phone works and you can unlock it: •...

  • Page 267: Get More Help

    To send feedback frequently, including a screenshot of the previous screen, open quick settings and touch Share feedback. (You can add this to quick settings.) > Feedback. To send feedback about a Motorola app, in the app, touch or or...

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