Troubleshooting - Casio PCRT275 - Cash Register w/ 15 Depts Service Manual

7. TROUBLESHOOTING

1 E01 appears on the display.
2 When the printer does not print
properly.
3 No date or time on receipt.
Paper is not advancing enough.
4 Key won't turn to Z, X, PGM and
RF modes.
5 Drawer opens up after ringing
up only one time.
6 Not clearing totals at end of day
after taking report.
7 Programming is lost whenever
register is unplugged or there is
a power outage.
8 Register is inoperative.
Can't get money out of drawer.
Symptom/Problem Most common causes
Changing modes without com-
pleting transaction.
Printer is programmed as a jour-
nal.
Using OP key.
Department is programmed as
a single item dept.
Using X mode to take out re-
ports.
Bad or no batteries.
No power.
— 21 —
Solutions
Return key to where it stops
buzzing and press
CA/AMT
/TEND
Check the platen arm/shut
down and close it firmly.
Program printer to print re-
ceipts.
Use the PGM key.
Program the dept. as a nor-
mal dept.
Use Z mode to take out
reports.
Put in new batteries.
Pull lever underneath reg-
ister at rear.
.