icetro IM-2000-RH Installation & Service Manual
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icetro IM-2000-RH Installation & Service Manual

icetro IM-2000-RH Installation & Service Manual

48” air & water cooled cubers
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IM-Series 48" Installation & Service Manual
Air & Water Cooled Cubers

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Summary of Contents for icetro IM-2000-RH

  • Page 1 IM-Series 48” Installation & Service Manual Air & Water Cooled Cubers...

  • Page 2: Series Models

    Series Models IM-Series Cuber 48” WIDE REMOTE IM-2000-RH/RC IM-1700-RH/RC AIR COOLED IM-2000-AH/AC IM-1700-AH/AC WATER COOLED IM-2000-WH/WC IM-1700-WH/WC IM-Series Models...
  • Page 3 Reading The Model Number Model Number Breakdown...

  • Page 4: Reading The Serial Number

    Reading The Serial Number Serial Number Breakdown...
  • Page 5 All equipment leaves our distribution points in new condition. When receiving new equipment, please pay close attention to the packaging for any damage to the crating. If there appears to be any exterior damage, please either note the damaged on the delivery bill of lading OR refuse it. Failure to note damage on BOL or refuse damaged equipment means that the receiver accepts all liability for damaged equipment.
  • Page 6 13. If you are installing the ice maker on top of a dispenser, the dispenser manufacturer must provide the top kit to prevent Proper Installation leaks and bin problems. Additionally, an Icetro thermostat kit is required (ITS-150-KIT). IM-Series...
  • Page 7 Seismic Bracket Air Deflector Install machine on an ice storage bin and ensure both are level to eliminate improper operation. Additionally, it is recommended to use the supplied seismic brackets to secure the ice machine and bin together. Proper Installation An air deflector is included with self-contained, air-cooled models IM-Series to prevent exhausted air from returning back to the condenser.
  • Page 8 If a line set has a rise followed by a drop, another rise cannot be made. Likewise, if a line set has a drop followed by a rise, another drop cannot be made. Line Run Calculation The maximum calculated line run is 150’. Step 1: Measured Rise (35’...
  • Page 9 50’. The data plate on the ice machine indicates the refrigerant charge. Additional refrigerant may be required for installations using line sets between 50’ and 100’ in length. In such instances, please notify Icetro America to Proper Installation ensure the proper amount of refrigerant is added.
  • Page 10 When connecting the Quick Connect Fittings to the equipment: Remove the protective covers from the male & female couplings. • • Apply POE refrigerant oil to the entire male fitting, including the o-ring, diaphragm, and threads. Properly align the male and female fittings and then start the connections by hand to ensure the •...
  • Page 11 Remote Condenser Remote condenser requires at least 16” of clearance from the floor. Air is taken in from the bottom and Air Inflow 16” discharged from the top. Floor Head Master Valve for efficient head pressure regulation in colder Proper Installation ambient environments.
  • Page 12 Separate power for remote condenser not required on roof! Ice Machine Remote Condenser Power Cord The remote condenser receives its power directly from the ice machine and is only powered when the ice machine is operating. Therefore, the condenser will not run when there is no demand for ice. A 50’...
  • Page 13 Locating the data plate. When taking a call for service, the first thing you want to do is obtain the model and serial number to the machine. This is not only important for warranty purposes but, in some cases, in determining which part to supply to the customer. Doing so will help eliminate any mistakes or handwriting illegibility down the road.
  • Page 14 Check for power. Does the machine have power? Look at the front cover and observe if the GREEN power light is on steady (not flashing). If the power light is off, check to see if circuit breaker has tripped or if the machine has become unplugged.
  • Page 15 Check for water. Does the machine have water? Look at the front cover and observe if the YELLOW “no water” light is on steady (not flashing). If the “no water” light is on, check to see if the water supply valve is open, that water trough inside the machine is NOT out of place, and that the water trough is empty (no water).
  • Page 16 Remove the water trough. Sometimes the water level sensor and water pump can become dislodged during transportation or installation and go unnoticed. Remove the water trough to expose the water level sensor and water pump. Pull the water level sensor down until the electrical connection is visible and make sure it’s securely connected.
  • Page 17 Check the ice thickness sensor. Part of the installation process is to check that the ice thickness sensor is properly adjusted. Too close to the evaporator and the customer will have hollow cubes (or worse) the machine won’t make ice at all. Too far from the evaporator and you’re freeze time will be too long and the customer will complain of “thick”...
  • Page 18 Hinged door & access to diagnostic lamps. The LED display is located on the right-side door. This door can be opened by loosening the screws on the top and bottom of the door. The LED assembly is located inside the door and can be disassembled and inspected. The left-side door can be opened by loosening the screws on the top and bottom of the door and releasing the latches on the top and bottom.
  • Page 19 ABS/anti-microbial interior & no tools required. We’ve improved upon a classic design using studier parts that won’t break the moment they’re removed for cleaning and/or servicing! Remove 3 thumb screws. Remove distributor cover. IM-Series Key Features Hold left & right tabs in Water supply from pump, with &...
  • Page 20 ABS/anti-microbial interior & no tools required. We’ve improved upon a classic design using studier parts that won’t break the moment they’re removed for cleaning and/or servicing! Our water curtain design is considered the best in the industry! Study curtain hangers allow you to simply pull the curtain open abut 30°...
  • Page 21 Heavy-duty, non-corrosive platform. Every ice machine needs a solid foundation. Ours comes with a vacuum formed, high-density foam injected base, which is resistant to rust and corrosion! IM-Series Key Features...
  • Page 22 Washable & magnetic air filter. That’s right… it’s magnetic. No more plastic clips breaking and/or getting lost! IM-Series Key Features...

  • Page 23: Key Features

    Ice production managed by magnetic bin switch. BIN SWITCH: MAGNET ON WATER CURTAIN. SWITCH IN CONTROL BOX. Magnets are inserted inside the water curtain During the freeze cycle, the water curtain switch is closed. When the ice thickness control senses water, the machine goes into defrost.

  • Page 24: Removal Of The Water Pump

    Removal of the water pump. The pump motor is secured in a dry environment. To remove, remove the water trough, pull down on the water pump, and disconnect the electrical. IM-Series Key Features...
  • Page 25 IM-Series Drop Zone Chart. 1) IM-1700/2000 Series(48") (A)48" (B) 24.9" (C) 17.3” (D) 13.2” (E) 2.3” (F) 1.9” DROP ZONE IM-Series Drop Zone...

  • Page 26: Design And Function

    IM MODULAR SEQUENCE OF OPERATION INITIAL START-UP IM SERIES Move the ICE-OFF-CLEAN switch to the “ICE” position. Water inlet solenoid energizes and allows water trough to fill until water reaches the low-level sensor on the water sensor probe. Dump valve & water pump energize to discard the remaining water in the trough for 20 seconds. Water valve energizes and allows water trough to fill until water reaches the high-level sensor on the water sensor probe.
  • Page 27 NORMAL CONTINUOUS SEQUENCE OF OPERATION DURING ICE MAKING MODE IM SERIES With water curtain closed, the dump valve and water valve are energized for 15 seconds. With brackish water emptied from the sump trough, the water pump and dump valve are de-energized. After 15 seconds the dump valve is de-energized, but the water valve is energized until the water level reaches high level sensor, plus and additional 15 seconds (adjustable).
  • Page 28 WASH CYCLE FOR ALL IM-SERIES MACHINES NOTE: If the machine is in the ‘ICE’ mode, first place the power switch in the ‘OFF’ position and wait for the machine to finish its current cycle and stop. With the power switch in the ‘OFF’ position, add the appropriate amount of ice machine cleaner or sanitizer to the water trough.

  • Page 29: Wiring Diagram

    IM-Series Wiring Diagram...
  • Page 30 Main S/W Ice Thickness Sensor ICE/OFF/Clean & Bin Switch Water Level Display FND PCB Sensor Flow Sensor W/C Only H.P.S Program Upload Thermistors Port (Evap IN/OUT & Cond OUT) DIP S/W Fuse Display (250VAC 5A) Up Button Down Button Mode Button WATER DRAIN Main Power...
  • Page 31 Switches will be upside-down when facing the PCB Turning dip switches down will put them in the “ON” position! Descriptions IM-0350/0460/0550- 22 Series(22”) IM-1100 Series Descriptions Descriptions Descriptions IM-1100 Remote, Air cooled Use drain function Drain after harvest IM-1700/2000(48”) IM-0350/0460 Do not use drain Drain after ice making Water cooled...
  • Page 32 Testing The Float Switch To test the float switch, simply check for continuity between the to wires found in the harness connector. • When the float is in the down position, the switch is closed. • When the float is in the up position, the switch is open. If the float switch tests good, check the wiring harness for continuity.
  • Page 33 Pinching Tubing Re-rounding Tubing IM-Series Service Tips...

  • Page 34: Service Tips

    • Operating Order In standby mode the Flexible Numeric Display (FND) is off. When you press the “MODE” button, the FND will turn on and either show the last error code ( if there is one) OR the first setting. While the FND is on, press the “UP”...
  • Page 35 The Flexible Numeric Display (FND) allows for the adjustment of the flush time, which can help reduce scale accumulation in the water trough, preventing it from clogging other vital parts, such as the water pump and water distribution tube. Additionally, the FND allows for the adjustment of the water fill time, which will extend the fill time for a set amount once the high-level sensor is sensed.
  • Page 36 Flexible Numeric Display (FND) Functions Item Display Description Set range Default 0 ~ 30 sec Adjust initial drain time. 20 sec Initial Drain Time (by 1 second) 0 ~ 90 sec Drain Time after Harvest Adjust drain time after harvest. 10 sec (by 1 second) 0 ~ 30 sec...
  • Page 37 Operating Status Lamp Description POWER Lamp (Green) On: When the power is connected to the machine. ICE/WASH Lamp ((Green) On: When in the ice making mode. (Switched to ICE) Flickers: When in the cleaning mode. (Switched to WASH) FULL Lamp (Yellow) On: When the Ice Storage Bin is filled with ice.

  • Page 38: Error Codes

    Tip 1: Error Code 1 or 3 Potential Causes Refrigerant: Is the machine overcharged? • Is hot gas leaking past hot gas solenoid valve? • Evap temp 32°F or higher • Is TXV flooding the evaporator with refrigerant? after 30 minutes in freeze. Headmaster stuck in bypass? (REMOTE ONLY) •...
  • Page 39 Tip 1: Error Code 11 Potential Causes Water: • Is there sufficient water supply? Is the water pressure below 20psi? • • Is the water level sensor scaled up or giving a false full level reading? Does the water pump have power but it’s not running? •...
  • Page 40 Tip 1: Error Code 12 Potential Causes Electrical: • Is the curtain sensor faulty? Has the curtain magnet fallen off the water curtain? • • Dose the hot gas valve have power, but it’s not opening? • Is the ice thickness probe too close to the evaporator? Curtain switch is not detected 5 minutes into harvest 3 Refrigeration:...
  • Page 41 Tip 1: Error Code 13 & 14 Potential Causes Water: Is water supply to condenser insufficient? • (WATER COOLED ONLY) • Is water supply to condenser below 20psi? (WATER COOLED ONLY) High pressure switch opens due Air: to high discharge pressure. Is there poor air circulation? •...
  • Page 42 Tip 1: Error Code 15 Potential Causes Water: • Is the water supply to the machine open? Is the water supply pressure below 20psi? • • Does the water inlet solenoid have power to it from PCB? • Is the water inlet solenoid valve clogged with scale/debris? Is there a water filter that’s overdue to be changed? •...
  • Page 43 Tip 1: Error Code 16 Potential Causes Water: • Is the water level sensor faulty or in need of cleaning? Is the water inlet valve stuck open or allowing water to • bleed through it. • Faulty PCB. Water level sensor detects water at the high-level probe at end of freeze cycle.
  • Page 44 Tip 1: Error Code 17 Potential Causes Water: In case of “FULL” • Is the water regulator faulty or stuck open? Is liquid-line thermistor open or shorted? Temporarily • disconnecting the thermistor from the PCB will allow the machine to continue to make ice even if the error continues to occur.
  • Page 45 Tip 1: Error Code 18 Potential Causes Water: • Is the dump valve faulty or in need of cleaning? Does the dump valve have power from the PCB? • • Is the drain line clogged with scale/debris? • Is the water level sensor faulty/bad? Is the water pump faulty or in need of cleaning? •...
  • Page 46 P/T Chart & Cycle Times IM-Series Service Tips...
  • Page 47 P/T Chart & Cycle Times IM-Series Service Tips...

  • Page 48: Tubing Schematic

    Tubing Schematic IM-1700/2000 Air or Water Cooled Number Component Compressor Condenser None Liquid Line Filter Dryer Heat Exchanger Evaporator Strainer Harvest Solenoid Valve IM-Series Tubing Schematic...
  • Page 49 Tubing Schematic IM-1700/2000 Remote Air Cooled Numb Component Compressor Discharge Check Valve Condenser Head Pressure Control Valve Liquid Line Filter Dryer Receiver Liquid Line Filter Dryer Liquid Line Solenoid Valve Heat Exchanger Evaporator Strainer Harvest Solenoid Valve Harvest Pressure Solenoid Valve Harvest Pressure Regulating IM-Series...
  • Page 50 Part List IM-1700/2000 common use parts IM-Series Part List...
  • Page 51 Part List IM-1700/2000 common use parts IM-Series Part List...
  • Page 52 Part List IM-1700/2000 common use parts IM-Series Part List...
  • Page 53 Part List IM-1700/2000 common use parts IM-Series Part List...
  • Page 54 Part List IM-1700/2000 common use parts IM-Series Part List...
  • Page 55 Part List IM-1700/2000 common use parts IM-Series Part List...
  • Page 56 Part List IM-1700/2000 common use parts IM-Series Part List...
  • Page 57 Part List IM-1700/2000 common use parts IM-Series Part List...
  • Page 58 Part List IM-1700/2000 Remote Air Cooled IM-Series Part List...
  • Page 59 Part List IM-1700/2000 Remote Air Cooled IM-Series Part List...
  • Page 60 Part List IM-1700/2000 Remote Air Cooled IM-Series Part List...
  • Page 61 Part List IM-1700/2000 Remote Air Cooled IM-Series Part List...
  • Page 62 Part List IRC-2000 Remote Condenser IM-Series Part List...
  • Page 63 Part List IRC-2000 Remote Condenser IM-Series Part List...
  • Page 64 Part List IRC-2000 Remote Condenser IM-Series Part List...
  • Page 65 Part List IRC-2000 Remote Condenser option IM-Series Part List...
  • Page 66 Part List IM-1700/2000 Air & Water Cooled IM-Series Part List...
  • Page 67 Part List IM-1700/2000 Air Cooled IM-Series Part List...
  • Page 68 Part List IM-1700/2000 Air Cooled IM-Series Part List...
  • Page 69 Part List IM-1700/2000 Air Cooled IM-Series Part List...
  • Page 70 Part List IM-1700 Water Cooled IM-Series Part List...
  • Page 71 Part List IM-2000 Water Cooled IM-Series Part List...
  • Page 72 Part List IM-1700 Water Cooled IM-Series Part List...
  • Page 73 Part List IM-2000 Water Cooled IM-Series Part List...
  • Page 74 Part List IM-1700/2000 Water Cooled IM-Series Part List...
  • Page 75 Reliable Operations & Longevity • Ice is digested and sanitation and bacteria control must be checked to ensure the machine is safe by keeping it clean. • 80-85% of machine failures are due to poor install, lack of cleaning, inadequate water treatment, or airborne slime (Bacteria).
  • Page 76 HOW DOES CITRYNE FILTRATION WORK The ideal pH level of drinking water is between 6 and 8.5. The pH value of water is used to determine whether water is hard or soft. Pure water has a pH of 7, and water lower than 7 pH is considered acidic.
  • Page 77 THANK YOU 1/15/2022...

This manual is also suitable for:

Im seriesIm-2000-rcIm-1700-rhIm-1700-rcIm-2000-ahIm-2000-ac ... Show all

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