Axis Q8615-E User Manual
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Axis Q8615-E User Manual

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  • Page 1 AXIS Q8615-E PTZ Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q8615-E PTZ Camera Table of Contents Get started ..........

  • Page 3: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 4: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 65.

  • Page 5: Configure Your Device

    AXIS Q8615-E PTZ Camera Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart. See also Capture modes on page 54.
  • Page 6 AXIS Q8615-E PTZ Camera Configure your device Adjust the focus faster with focus recall areas To save the focus settings at a specific pan/tilt range, add a focus recall area. Each time the camera moves into that area it recalls the previously saved focus.
  • Page 7 AXIS Q8615-E PTZ Camera Configure your device 4. Click Save. Select exposure mode To improve image quality for specific surveillance scenes, use exposure modes. Exposure modes lets you control aperture, shutter speed, and gain. Go to Video > Image > Exposure and select between the following exposure modes: •...
  • Page 8 4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Stabilize a shaky image with electronic image stabilization (EIS) Electronic Image Stabilization (EIS) can be used in environments where the product is mounted in an exposed location and subject to vibrations, for example, wind or passing traffic.
  • Page 9 AXIS Q8615-E PTZ Camera Configure your device Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize license plates, you can use the pixel counter. ABC 123 1. Go to Video > Image.
  • Page 10 AXIS Q8615-E PTZ Camera Configure your device Show an image overlay You can add an image as an overlay in the video stream. 1. Go to Video > Overlays. 2. Select Image and click 3. Click Images. 4. Drag and drop an image.

  • Page 11: Adjust The Camera View (Ptz)

    AXIS Q8615-E PTZ Camera Configure your device 1. Go to PTZ > Preset positions. Use the crosshair to position the view where you want to add a preset position. 3. Click Add preset position to create a new preset position.

  • Page 12: View And Record Video

    AXIS Q8615-E PTZ Camera Configure your device 2. Click 3. Set a duration and click Start. View and record video This section includes instructions about configuring your device. To learn more about how streaming and storage works, go to Streaming and storage on page 55.
  • Page 13 AXIS Q8615-E PTZ Camera Configure your device 2. Click in the live view. 3. Select Video format H.264. 4. Go to Video > Stream > General and increase Compression. 5. Go to Video > Stream > Zipstream and do one or more of the following: Note The Zipstream settings are used for both H.264 and H.265.

  • Page 14: Set Up Rules For Events

    With signed video, you can make sure that no one has tampered with the video recorded by the camera. 1. Go to Video > Stream > General and turn on Signed video. 2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.
  • Page 15 AXIS Q8615-E PTZ Camera Configure your device 1. Start the application if it is not already running. 2. Make sure you have set up the application according to your needs. Create a rule: 1. Go to System > Events and add a rule.
  • Page 16 Provide visual indication of an ongoing event You have the option to connect the AXIS I/O Indication LED to your network camera. This LED can be configured to turn on whenever certain events occur in the camera. For example, to let people know that video recording is in progress.
  • Page 17 8. Create a second rule and select the same Condition as in the first rule. 9. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/O Indication LED is connected to.

  • Page 18: Set Up Washer

    AXIS Q8615-E PTZ Camera Configure your device 1. Go to System > Accessories > I/O ports. 2. Click to set the direction to input for port 1. 3. Give the input module a descriptive name, for example “PIR detector”. If you want to trigger an event whenever the PIR detector senses motion, click to set the normal state to circuit open.
  • Page 19 AXIS Q8615-E PTZ Camera Configure your device 4. Go to System > Accessories > Washer. 5. Turn on Lock nozzle position. 6. Under Pump connection, select the pin (I/O port) the washer is connected to. 7. To set the duration of the washer sequence in seconds, enter a value under Pump time. The wiper starts when there is 5 seconds left of this time.

  • Page 20: The Web Interface

    AXIS Q8615-E PTZ Camera The web interface The web interface To reach the device’s web interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.

  • Page 21: Video

    Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 22 AXIS Q8615-E PTZ Camera The web interface Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
  • Page 23 AXIS Q8615-E PTZ Camera The web interface • Video format: Select the encoding format to use in the live view. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream. The bitrate information differs from the information shown in a text overlay, because of different information sources.
  • Page 24 AXIS Q8615-E PTZ Camera The web interface Remove distortion : Use the slider to adjust the correction level. Pucker means that the image width is kept at the expense of image height and resolution. Bloat means that image height and resolution are kept at the expense of image width.
  • Page 25 AXIS Q8615-E PTZ Camera The web interface Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 26 AXIS Q8615-E PTZ Camera The web interface : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 27 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 28 AXIS Q8615-E PTZ Camera The web interface • Flicker-free 60 Hz : The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s. • Flicker-reduced : This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.
  • Page 29 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 30 AXIS Q8615-E PTZ Camera The web interface Optimize for storage: Turn on to minimize the bitrate while maintaining quality. The optimization does not apply to the stream shown in the web client. This can only be used if your VMS supports B-frames. Turning on Optimize for storage also turns on Dynamic GOP.

  • Page 31: Ptz

    AXIS Q8615-E PTZ Camera The web interface Use transparency: Select and enter the RGB hexadecimal value for that color. Use the format RRGGBB. Examples of hexadecimal values: FFFFFF for white, 000000 for black, FF0000 for red, 6633FF for blue, and 669900 for green.
  • Page 32 AXIS Q8615-E PTZ Camera The web interface Guard tours Guard tour: Create a guard tour. • Preset position: Select to create a guard tour with preset positions. • Recorded: Select to create a recorded guard tour. Preset position A guard tour with preset positions continuously streams footage from a selection of preset positions in a random or fixed sequence.
  • Page 33 AXIS Q8615-E PTZ Camera The web interface Limits To narrow down the area under surveillance, you can limit the PTZ movements. Save as Pan 0: Click to set the current position as zero-point for pan coordinates. Set pan-tilt limits: Turn on to set pan-tilt limits for PTZ movements. The camera uses the coordinates of the center of the image when you set pan-tilt limits.
  • Page 34 • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. Enter queue: Click to add your request for PTZ control to the queue.

  • Page 35: Recordings

    AXIS Q8615-E PTZ Camera The web interface Timeout type Timespan: Time out after reaching the set duration. Activity: Time out after reaching the set duration since the last activity. Infinity: Never to time out until a user with higher priority takes control.

  • Page 36: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 37 AXIS Q8615-E PTZ Camera The web interface Note The system uses the date and time settings in all recordings, logs, and system settings. Device location Enter where the device is located. Your video management system can use this information to place the device on a map.
  • Page 38 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 39 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 40 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 41 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 42 AXIS Q8615-E PTZ Camera The web interface Add SSH account: Click to add a new SSH account. • Restrict root access: Turn on to restrict functionality that requires root access. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name.
  • Page 43 The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both...
  • Page 44 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 45 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 46 AXIS Q8615-E PTZ Camera The web interface Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect. Connect message Specifies if a message should be sent out when a connection is established. Send message: Turn on to send messages.
  • Page 47 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 48 AXIS Q8615-E PTZ Camera The web interface Write protect: Turn on to stop writing to the network share and protect recordings from being removed. You can’t format a write-protected network share. Retention time: Select how long to keep recordings, to limit the amount of old recordings, or to comply with regulations regarding data storage.
  • Page 49 When you create an ONVIF account, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 50 AXIS Q8615-E PTZ Camera The web interface Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 51 AXIS Q8615-E PTZ Camera The web interface Use digital input to connect external devices that can toggle between an open and closed circuit, for example, PIR sensors, door or window contacts, and glass break detectors. Use digital output to connect external devices such as relays and LEDs. You can activate connected devices through the VAPIX®...

  • Page 52: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.
  • Page 53 Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys” at axis.com.

  • Page 54: Capture Modes

    The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer.

  • Page 55: Privacy Masks

    AXIS Q8615-E PTZ Camera Learn more Privacy masks The privacy mask is relative to the pan, tilt, and zoom coordinates, so regardless of where you point the camera, the privacy mask covers the same place or object. You’ll see the privacy mask on all snapshots, recorded video, and live streams.

  • Page 56: Streaming And Storage

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 57 AXIS Q8615-E PTZ Camera Learn more Maximum bitrate (MBR) Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate.

  • Page 58: Applications

    Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.

  • Page 59: Cybersecurity

    AXIS Object Analytics AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and classifies them as, for example, humans or vehicles. You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.
  • Page 60 The device ID is securely and permanently stored in the secure keystore as a certificate signed by Axis root certificate. The device ID can be leveraged by the customer’s IT infrastructure for automated secure...

  • Page 61: Specifications

    AXIS Q8615-E PTZ Camera Specifications Specifications Product overview Power button Control button SD memory card slot Input power connector I/O connector RJ45 connector SFP slot for SFP module (SFP module not included)

  • Page 62: Sd Card Slot

    Don’t remove the SD card while the product is running. This device supports SD/SDHC/SDXC cards. For SD card recommendations, see axis.com. SD, SDHC, and SDXC Logos are trademarks of SD-3C LLC. SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 63 AXIS Q8615-E PTZ Camera Specifications 6-pin terminal block Function Notes Specifications DC ground 0 V DC DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out. Max load = 50 mA 3–6...
  • Page 64 AXIS Q8615-E PTZ Camera Cleaning recommendations Cleaning recommendations NOTICE TICE TICE Never use harsh detergent, for example gasoline, benzene, or acetone. 1. Use a can of compressed air to remove any dust or loose dirt from the device. 2. If necessary, clean the lens with a soft cloth dampened with lukewarm water.

  • Page 65: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 66: Technical Issues, Clues, And Solutions

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
  • Page 67 IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 68: Performance Considerations

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support Contact support at axis.com/support.
  • Page 69 User manual Ver. M3.2 AXIS Q8615-E PTZ Camera Date: September 2023 © Axis Communications AB, 2022 - 2023 Part no. T10186886...

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