Compaq 239158-999 - Mini Tower - Power Supply 250 Watt Frequently Asked Questions Manual page 7

W 98 SE
INDOWS AND
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Windows 98 SE and NT 4.0 Support
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13. Will Compaq continue to support Windows 98 and NT 4.0?
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Compaq will continue to provide 90-day software technical support on designated systems
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shipped through PCCS services and preinstalled with Windows 98 SE or NT 4.0.
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14. Will Microsoft continue to support Windows 98 and NT 4.0?
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In addition to Premier Support, paid incident support, paid hotfix support, and online support
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information will be available. For more details please see
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http://www.microsoft.com/windows/lifecycle.asp
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15. Will PCCS provide restore CDs for computers shipped with Windows 98 SE or NT 4.0
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No. Compaq is not authorized to provide restore media for these operating systems after July
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1, 2002. Customers need to make backup copies of their Windows 98 SE or NT 4.0 images
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preinstalled by PCCS. In the event of hard drive failure, customers should contact PCCS or
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Compaq Customer Support.
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16. How would customers obtain Microsoft Certificate of Authenticity (COA) numbers if
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they use their Windows XP Professional Downgrade rights to install Windows 98/NT?
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Customers who have an Enterprise Licensing Agreement with Microsoft, and are using their
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own Windows 98/NT image, need to obtain COA numbers from Microsoft. If retail/DSP
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versions are installed, then the COA numbers that come with the retail/DSP versions should
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be used. In the case of PCCS installation of Windows 98/NT, preinstalled operating system
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is ready-to-run and COA numbers are not needed.
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7
NT 4.0
RETIREMENT
(cont.)
April 2002