Hubbell GAI-TRONICS 351-8 Series Manual

Wired and wifi
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Confidentiality Notice .....................................................................................................................1
General Information .......................................................................................................................1
System Requirements and Limitations ................................................................................................. 4
VoIP ...................................................................................................................................................... 4
VoIP WiFi ............................................................................................................................................. 4
Tips for VoIP Subscribers ...................................................................................................................... 4
Features and Functions .......................................................................................................................... 4
Installation ......................................................................................................................................5
Installation Guidelines ............................................................................................................................ 5
Mounting .................................................................................................................................................. 6
Hardware Description ............................................................................................................................ 7
External ................................................................................................................................................. 7
Internal .................................................................................................................................................. 8
Wiring .................................................................................................................................................... 10
Network Cable .................................................................................................................................... 10
Power-Over-Ethernet (POE) ............................................................................................................... 11
I/O ....................................................................................................................................................... 11
Status Indication ................................................................................................................................... 13
Power .................................................................................................................................................. 13
Heartbeat ............................................................................................................................................. 13
EACT .................................................................................................................................................. 13
WiFi Activity (WiFi Units Only) ........................................................................................................ 13
WiFi Ready (WiFi Units Only) ........................................................................................................... 13
WiFi Connected (WiFi Units Only) .................................................................................................... 13
Attach the Front Cover ........................................................................................................................ 14
External Controls .................................................................................................................................. 14
Handset Receiver Volume Control ..................................................................................................... 14
Maximum (Handset Receiver) Level Remote Control ....................................................................... 14
Programming ................................................................................................................................15
First Time WiFi Interface Setup.......................................................................................................... 15
Change WiFi Interface Configuration ................................................................................................ 18
VoIP PCBA Setup ................................................................................................................................. 18
Initial VoIP PCBA Network Configuration ....................................................................................... 18
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374  800-492-1212
V
ISIT WWW
G A I - T R O N I C S
A H U B B E L L C O M P A N Y
T
A B L E O F
.
-
.
GAI
TRONICS
COM FOR PRODUCT LITERATURE AND MANUALS
®
C
O N T E N T S
Fax: 610-796-5954
Pub. 42004-501B

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Summary of Contents for Hubbell GAI-TRONICS 351-8 Series

  • Page 1: Table Of Contents

    Pub. 42004-501B ® G A I - T R O N I C S A H U B B E L L C O M P A N Y Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi A B L E O F O N T E N T S Confidentiality Notice ........................1 General Information ........................1...
  • Page 2 Table of Contents Pub. 42004-501B Alternative Configuration Methods ....................19 Operation ............................19 Model 351-7x7, 351-7x8, 351-8x7, and 351-8x8 Handset Operation ..........19 Model 351-7x9, 351-7xA, 351-8x9, 351-8xA Headset Operation ............19 Monitoring and Reporting ........................20 Maintenance ..........................20 Service ..............................20 Troubleshooting ............................
  • Page 3: Voip Telephones-Wired And Wifi

    Pub. 42004-501B ® G A I - T R O N I C S A H U B B E L L C O M P A N Y Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Confidentiality Notice This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI-Tronics.
  • Page 4: Model 351-7Xx And 351-8Xx Division

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 2 of 23 Table 1. Model Chart Handset Models Model Description 351-717 Div. 2 VoIP AC Phone 351-727 Div. 2 VoIP DC Phone 351-737 Div. 2 VoIP PoE Phone Div.
  • Page 5 Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 3 of 23 Table 2. VoIP Telephones—Model Number Breakdown 351- Wired Wifi* POE* Phone Phone with Relay Phone with Auxiliary Jack Phone with Auxiliary Jack and Relay Orange Gray Yellow...
  • Page 6: System Requirements And Limitations

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 4 of 23 System Requirements and Limitations VoIP Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN; however, a 10/100 BaseT Ethernet network with a SIP (Session Initiation Protocol) server is required for systems containing three or more VoIP Telephones.
  • Page 7: Installation

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 5 of 23 Installation Installation Guidelines When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to ensure the safety of all personnel:  NEVER install telephone wiring during a lightning storm. ...
  • Page 8: Mounting

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 6 of 23 Mounting Mount the enclosure using the four 0.437-inch (11 mm) diameter holes located on the mounting flange with 3/8-inch (M8) hardware. The recommended entry is via the enclosure bottom to prevent moisture from dripping onto the terminals.
  • Page 9: Hardware Description

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 7 of 23 Hardware Description External Division 2 VoIP Telephones can contain:  handset   standard keypad volume control push button   auxiliary jack with cap.  ringer weatherproof WiFi antenna The handset rests on a cradle that has a magnetic reed switch to signal an off-hook condition.
  • Page 10: Internal

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 8 of 23 Internal Model 351-7xx Telephones The Model 351-7xx VoIP Telephones include:  power supply  input power terminal block  relay PCBA  ringer and shield in the rear enclosure The front cover holds the main VoIP carrier PCBA, VoIP circuit PCBA, handset/headset adapter PCBA, and keypad PCBA (see Figure 4).
  • Page 11 Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 9 of 23 Model 351-7xx Telephones The Model 351-8xx VoIP WiFi Telephones may include:  power supply  input power terminal block  relay PCBA  ringer ...
  • Page 12: Wiring

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 10 of 23 Wiring 1. Remove the four screws from the front panel and turn it to the right so that the interior surface faces you. Allow the wiring to remain connected. The front panel can be hung from the front door by hooking a small piece of wire in the mounting holes of the panel.
  • Page 13: Power-Over-Ethernet (Poe)

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 11 of 23 Power-Over-Ethernet (POE) Connect power to the system as indicated in your POE equipment manual. (Power Mode A, Class 0) Inputs Four clean dry-contact auxiliary inputs have been provided for customer use. Terminate these inputs on terminal block P12 (see Figure 7).
  • Page 14: Label Description

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 12 of 23 Table 4. Output Contacts—P2 Label Description Common Output 2 Normally Open Output 2 Common Output 1 Normally Open Output 1 Relay capacity is 5 A at 30 V dc or 120 V ac. Figure 7.
  • Page 15: Status Indication

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 13 of 23 Table 5. Recommended Cabling Cable Use Size Cat5 or Cat5e UTP cable with an RJ-45 connector Power two-conductor, No. 18 AWG is typical Inputs two-conductor, No.
  • Page 16: Attach The Front Cover

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 14 of 23 Figure 8. VoIP Carrier PCBA Component Locations Attach the Front Cover After all wiring and cable connections have been completed: 1. Place the front panel on the rear enclosure. 2.
  • Page 17: Programming

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 15 of 23 Programming The installer should ensure that the network is configured to allow VoIP communications (using the SIP protocol) between the desired locations before attempting to configure the GAI-Tronics VoIP Telephones. First Time WiFi Interface Setup Configuration of the WiFi interface is required to set up security of the WLAN unit’s connection: 1.
  • Page 18 Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 16 of 23 Figure 10. WiFi Interface STA Interface Setting web page button in the AP’S SSID section to find the WiFi network that the VoIP Telephone 7.
  • Page 19 Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 17 of 23 12. Click the button in the Restart Module section. ESTART Figure 12. WiFi Interface Device Management web page When the WiFi module is restarting the web page will show Rebooting…. Both LEDs on the RJ45 jack J2 will turn OFF for several seconds while the WiFi interface is restarting.
  • Page 20: Change Wifi Interface Configuration

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 18 of 23 Change WiFi Interface Configuration To change the configuration of the WiFi interface first press the RLOAD button (PB1) for 10 seconds to return the WiFi interface to its default settings. The RLOAD button is located on the VoIP telephone PCBA near the WiFi module and J2.
  • Page 21: Alternative Configuration Methods

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 19 of 23 Alternative Configuration Methods There are three methods for configuring GAI-Tronics Handset VoIP telephones:  web pages  configuration file  CLI (Command Line Interface) Web pages (held within the telephone) can be accessed over the network using a browser such as Internet Explorer™...
  • Page 22: Monitoring And Reporting

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 20 of 23 Monitoring and Reporting Each telephone can recognize and generate several hardware and configuration fault condition alarms. These alarms can be signaled to a remote site using three methods: ...
  • Page 23: Troubleshooting

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 21 of 23 Troubleshooting Table 6. Troubleshooting Chart Problem Possible Solution low volume in handset Increase the volume setting using the Volume Adjust button on the front or headset panel.
  • Page 24: Network

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 22 of 23 Network VoIP Network Network ..................10/100 BaseT Ethernet RJ45, Cat5/6 UTP static IP or DHCP STUN client (NAT traversal) address provisioning Call control signaling ........SIP (RFC3261 compliant) Loose routing call control signaling WiFi Network Standards ..........................
  • Page 25: Mechanical

    Pub. 42004-501B Model 351-7xx and 351-8xx Division 2 VoIP Telephones—Wired and WiFi Page 23 of 23 Mechanical Enclosure (gray, yellow, orange, or red) ................engineered plastic ® Handset Cord ........G- style handset/Hytrel or PVC 6-foot extended length (standard) Connection ..........................RJ45 receptacle Dimensions, outside (VoIP) .........
  • Page 26: Warranty

    Warranty Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall comply with the then-current product specifications and product literature, and if applicable, shall be fit for the purpose specified in the agreed-upon quotation or proposal document.

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