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Hanwha Vision TNM-C2722TDR User Manual

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NETWORK CAMERA
User Manual
TNM-C2712TDR
TNM-C2722TDR

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Summary of Contents for Hanwha Vision TNM-C2722TDR

  • Page 1 NETWORK CAMERA User Manual TNM-C2712TDR TNM-C2722TDR...

  • Page 2: Network Camera

    Network Camera User Manual Copyright ©2025 Co., Ltd. All rights reserved. Hanwha Vision Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.

  • Page 3: Important Safety Instructions

    3. Heed all warnings. video. 4. Follow all instructions. 23. The operating temperature for the TNM-C2712TDR,TNM-C2722TDR products is -30°C to +55°C(-22°F to 5. Do not use this apparatus near water. +131°F). 6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.
  • Page 4 overview Class construction Abnormally high temperatures may be detected when the camera is looking directly at the sun or when sunlight reflected by a highly reflective object, such as metals, directly enters the camera. Adjust the An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a direction of the camera so that sunlight does not enter the camera directly, or set the temperature detection protective earthing connection.

  • Page 5: Table Of Contents

    CONTENTS OVERVIEW WEB VIEWER Important Safety Instructions Connecting to the Camera Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup NAS recommended specs Optional Accessories for Installation APPENDIX Troubleshooting INSTALLATION & CONNECTION What’s Included At a Glance Installation Adjusting the monitoring direction for the...

  • Page 6: Recommended Pc Specifications

    overview RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ Recommended capacity : 200GB or higher is recommended. ~ RAM : 8G or higher ~ For this camera, you are recommended to use a NAS with the following manufacturer’s specs. ~ Recommended browser: Chrome Recommended products : QNAP NAS, Synology NAS ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)

  • Page 7: Optional Accessories For Installation

    OPTIONAL ACCESSORIES FOR INSTALLATION You can purchase appropriate optional accessories available. Pole Mount Back Box Wall Mount and Pole Mount Hanging Mount Gang Plate (Direct Assembly) and Tilt Mount SBP-125WMW1 SBP-400WMW (Indoor Wall&Pole Mount) (Wall&Pole Mount) *SBD-110GP1 required for installation SBP-250WMW (Wall&Pole Mount) SBV-140BW...
  • Page 8 overview Ceiling Mount Corner Mount Parapet Mount Cabinet Assembly Individual Parts SBP-180CMB SBP-300KMW1 SBP-300NBW SBP-C15P SBP-300LMW SBP-180CMS SBP-156KMW (Ball Head) SBP-150CMI SBP-300CMTW SBP-300CMTS SBP-300CMI SBP-C15H SBP-150CMP (Telescopic) (Ball Head) SBP-300CMW1 SBP-300CMP SBP-900CMW SBP-900CMP SBP-150NBW SBP-140CMB SBP-156LMW1 SBD-140KMB (Light version) 8_ overview...

  • Page 9: Installation And Connection

    installation & connection WHAT’S INCLUDED AT A GLANCE As for each sales country, accessories are not the same. Audio I/O port Wiring hole cover Mount-plate PoE Port Alarm I/O port Camera-body Thermal lens Alarm LED Reset button Micro SD card slot Visible lens Use installation screws of at least M4, L30 for the installation of this product.

  • Page 10: Inserting A Microsd Card

    installation & connection INSTALLATION Inserting a Micro SD card 1. After tilting the camera lens all the way back, rotate it so that the SD card slot cover faces forward, as The camera jack connected to the external cable is not waterproof. You are recommended to install this product below the shown in the figure.
  • Page 11 3. After checking the direction of the micro SD card, insert it into the micro SD card slot in the direction of the Removing a Micro SD card arrows as shown in the figure. Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD card from the slot.
  • Page 12 installation & connection Installation (mount plate) When connecting cables from the side, first remove the wiring hole cover of the mount plate. [Directly installing on wall/ceiling] 1. Place the mount plate on the desired location considering the direction to be monitored, mark the locations for the screw holes and cable holes, and then drill the holes.
  • Page 13 Installation (camera body) 2. Join the camera body with the mount plate. 1. Connect all the cables required for camera monitoring to their respective terminals. TR10 3. Adjust the lens to the desired direction with reference to “Adjusting the monitoring direction for the camera”...
  • Page 14 installation & connection How to connect the RJ45 waterproof cable to a LAN cable Waterproofing of cable connections When installing the camera, please waterproof it with waterproof butyl rubber tape (can be purchased in 1. Insert it through the arrow direction. stores) so that water does not leak from the gap of the cable connected to the outside.

  • Page 15: Adjusting The Monitoring Direction For The Camera

    ADJUSTING THE MONITORING DIRECTION FOR THE CAMERA 3. After adjusting the monitoring direction of the camera, tighten the mount plate fastening screw. 1. Loosen the mount plate fastening screw slightly by turning them counterclockwise. TR10 TR10 When adjusting the camera monitoring direction, loosen the corresponding fixing screws, adjust the camera, and then tighten the screws.

  • Page 16: Connecting With Other Device

    installation & connection CONNECTING WITH OTHER DEVICE Connecting to Audio Input/Output Speaker Powering and networking Connect the PoE device with the PoE port of the camera. Microphone PoE Router Network Speaker Microphone 1. Connect the MIC port of the camera with the microphone or LINE OUT port of the amplifier that the Ethernet microphone is connected to.
  • Page 17 Connecting to the I/O port box To connect the external sensor Connect the Alarm I/O cable to the corresponding port of the port box. Connect one strand of each signal line (2-strand) of the sensors to the [ALARM IN] port, and connect the other strand to the [GND] port.

  • Page 18: Network Connection And Setup

    network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN INTERNET 1.

  • Page 19: Using Device Manager

    USING DEVICE MANAGER If not using a Broadband Router Device manager program can be downloaded from <Support>-<Tool> menu at Hanwha Vision website For setting <IP Address>, <Subnet Mask>, and <Gateway>, contact your network administrator. (https://www.HanwhaVision.com). ~ HTTP Port : Used to access the camera using the Internet browser, defaulted to 80.

  • Page 20: Configuring Dynamic Ip

    network connection and setup When setting multiple cameras Configuring Dynamic IP Receive IP address from DHCP ~ Example of the Dynamic IP environment - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server - If connecting the camera directly to modem using the DHCP protocols - If IPs are assigned by the internal DHCP server via the LAN When setting one camera...

  • Page 21: Manually Registering Camera

    MANUALLY REGISTERING CAMERA PORT RANGE FORWARD (PORT MAPPING) SETUP If the camera cannot be found using search function, the camera can be registered remotely by If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.

  • Page 22: Connecting To The Camera From A Shared Local Pc

    network connection and setup Setting up Port Range Forward for several network cameras CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC ~ You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page. 1.

  • Page 23: Web Viewer

    web viewer CONNECTING TO THE CAMERA Connecting via Bonjour 1. Run the client or operating system in support of the Bonjour protocol. Normally, you would 2. Click the camera name for search. In the Mac operating system, click the camera name searched from the Bonjour tab of Safari. 1.

  • Page 24: Password Setting

    web viewer PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the 1. Click the [Setup ( )] icon. login password. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and For a new password with 8 to 9 characters, you must use at least 3 system over the network.

  • Page 25: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION Voice is not recorded even though When an Windows 10 user accesses ~ You must enable the <Audio In> check box in <Basic> - <Video Profile>. ~ This is what happens when microphone driver has been set to Realtek driver. audio input settings are configured.
  • Page 26 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Hanwha Vision cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products.

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Tnm-c2712tdr

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