Page 3
overview IMPORTANT SAFETY INSTRUCTIONS 20. If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual. 1. Read these instructions. 21.
Page 4
overview WARNING Class construction TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE protective earthing connection.
Page 5
Please read the following recommended safety precautions carefully. ~ Do not place this apparatus on an uneven surface. ~ Do not install on a surface where it is exposed to direct sunlight, near heating equipment or heavy cold area. ~ Do not place this apparatus near conductive material. ~ Do not attempt to service this apparatus yourself.
overview CONTENTS OVERVIEW WEB VIEWER Important Safety Instructions Connecting to the Camera Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup NAS recommended specs Optional Accessories for Installation INSTALLATION & CONNECTION What’s Included APPENDIX Troubleshooting At a Glance...
RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ Recommended capacity : 200GB or higher is recommended. ~ RAM : 8G or higher ~ For this camera, you are recommended to use a NAS with the following manufacturer’s specs. Recommended products : QNAP NAS, Synology NAS ~ Recommended browser: Chrome ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)
installation & connection WHAT’S INCLUDED AT A GLANCE As for each sales country, accessories are not the same. Wiring hole Camera-body PoE Port Dome-cover IR LED Wiring hole Illumination Sensor Lens Built-in microphone Reset button Micro USB port Micro SD card slot Use installation screws of at least M4, L30 for the installation of this product.
installation & connection INSTALLATION Inserting a Micro SD card Insert the micro SD card into the micro SD card slot on the camera body in the arrow direction. The camera jack connected to the external cable is not waterproof. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
Page 11
Removing a Micro SD card Installation (mount plate) Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD [Directly installing on wall] card from the slot. 1. Place the mount plate on the desired location considering the direction to be monitored, mark the locations for the screw holes and cable holes, and then drill the holes.
Page 12
installation & connection Assembling the dome cover When routing the cable along the side, insert the cable into the groove on the rear of the camera body, and then pull it out of 1. Assemble the dome cover. the wiring hole. Make sure to firmly tighten the fastening screws so that there is no water damage issue.
Page 13
How to connect the RJ45 waterproof cable to a LAN cable Outdoor installation When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be 1. Insert it through the arrow direction. purchased in stores) so that water does not leak from the gap of the cable connected to the outside. 1.
installation & connection ADJUSTING THE MONITORING DIRECTION FOR THE CAMERA CONNECTING WITH OTHER DEVICE WiFi dongle PoE Router Tilt ` Adjusting the monitoring direction Ethernet With the camera installed, adjust the direction of the camera. Tilt is to adjust the gradient of the camera lens. - The tilt angle is ±25˚.
Page 15
Powering and networking Connecting WiFi Connect the PoE device with the PoE port of the camera. Camera Setup 1. Connect OTG adapter (5-pin) and WiFi dongle to the micro USB port. Connect and use a PoE enabled router. Use a PoE device that complies with the IEEE 802.3af standard. Smartphone Setup 1.
network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN 1.
If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Support>-<Online Tool> menu at Hanwha Vision website ex) 192.168.1.2~254, 192.168.0.2~254, (https://www.HanwhaVision.com).
network connection and setup Configuring Dynamic IP AUTOMATICALLY CONFIGURING IP Receive IP address from DHCP 1. Click the camera from the list that you want to automatically ~ Example of the Dynamic IP environment configure the IP. TNV-C8011RW - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2.
PORT RANGE FORWARD (PORT MAPPING) SETUP Setting up Port Range Forward for several network cameras ~ You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page. If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the ~ A user can change each port using the camera setting screen.
network connection and setup CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run device manager. It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera. Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.
web viewer CONNECTING TO THE CAMERA Connecting via Bonjour 1. Run the client or operating system in support of the Bonjour protocol. Normally, you would 2. Click the camera name for search. In the Mac operating system, click the camera name searched from the Bonjour tab of Safari. 1.
web viewer PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the 1. Click the [Setup ( )] icon. login password. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and For a new password with 8 to 9 characters, you must use at least 3 system over the network.
appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION ~ Check if the memory card is defective. ~ On the authentication popup window prompted when initially accessing https, click "View Authentication Certificate" and select the "Always trust when connecting to the designated Cannot record into the Micro SD card. ~ When replacing the Micro SD card, it must be done while the power is disconnected from No video is displayed when accessing webviewer IP"...
Page 24
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Hanwha Vision cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products.
Need help?
Do you have a question about the HV-TNV-C8011RW and is the answer not in the manual?
Questions and answers