HP C5726A - SureStore DLT 80E Tape Drive User Manual
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HP C5726A - SureStore DLT 80E Tape Drive User Manual

HP C5726A - SureStore DLT 80E Tape Drive User Manual

Hp surestore dlt removable tape drive user's guide
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SureStore DLT
Removable Tape Drive
User's Guide
DLT 80m

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Summary of Contents for HP C5726A - SureStore DLT 80E Tape Drive

  • Page 1 SureStore DLT Removable Tape Drive User’s Guide DLT 80m...

  • Page 2: Installation Overview

    HP SureStore DLT Installation Guide Installation Overview For further details, see: Before you start: page 1-2 Check the packing list inside this guide. Check system prerequisites. Step 1: Attach local language labels, if necessary page 1-3 Step 2: Install the tape drive page 1-3 1 Ensure the drive extractor lever is in the out position.

  • Page 3: Product Details

    The DLTtape logo is a trademark of Quantum Hewlett-Packard Limited. Corporation in the U.S. and other countries Hewlett-Packard shall not be liable for errors ® Windows is a U.S. registered trademark of contained herein or for incidental or consequential...

  • Page 4: Table Of Contents

    Contents Installation Overview inside front cover 1 Installing Your Removable Drive in an HP SureStore H/ A Tape Array 5500 Before You Start 1-2 Check the Contents of the Box 1-2 Step 1: Attach Local Language Labels if Necessary 1-3 Step 2: Install the Tape Drive 1-3 On Completion: 1-4 Verify the Installation 1-4...
  • Page 5 Interface Specification A-2 Environmental Specification A-3 Vibration and Shock Tolerance A-3 Reliability Specification A-4 Safety and Electromagnetic Emissions Specification A-4 Ordering Information A-4 7 Customer Support Warranty B-2 Hewlett-Packard Year 2000 Warranty B-4 Service and Support B-4 Contacting Customer Support B-6 Index...

  • Page 6: Installing Your Removable Drive In An Hp Surestore H

    Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500 This chapter describes how to install a removable HP SureStore DLT 80m drive in an HP SureStore H/A Tape Array 5500. Note For an overview of the installation process, see inside the front cover.

  • Page 7: Before You Start

    Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500 Before You Start Before You Start Check the Contents of the Box Unpack the box containing the drive and identify the following items: DLTtapeIV™ HP SureStore DLT™ drive cartridge Cleaning cartridge...

  • Page 8: Step 1: Attach Local Language Labels If Necessary

    Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500 Step 1: Attach Local Language Labels if Necessary Step 1: Attach Local Language Labels if Necessary A set of labels for the front panel in several different languages is provided with the drive.

  • Page 9: On Completion

    Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500 On Completion: On Completion: Verify the Installation Once you have installed the tape drive, you should verify that it is functioning properly before you store your valuable data. If you have a Windows 95/98, Windows NT or NetWare system, the HP TapeAssure software provided on the HP SureStore Tape CD-ROM will perform a series of tests to verify that the drive has been properly installed and provide...

  • Page 10: Registering Your Tape Drive

    Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500 Registering Your Tape Drive Registering Your Tape Drive You must register with HP to ensure that you benefit from the full 3-year warranty period. The second and third years of warranty are subject to registration within 30 days.

  • Page 11: Replacing The Drive

    Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500 Replacing the Drive Replacing the Drive HP SureStore DLT 80m drives can be hot-swapped, that is they can be removed and replaced without powering down the HP SureStore H/A Tape Array 5500 and without interrupting operations to the other drives in the array.

  • Page 12: Operating The Drive

    Operating the Drive...

  • Page 13: Front Panel

    Operating the Drive Front Panel Front Panel Density and Compression Lights (yellow) • When a tape is loaded, these lights indicate the density at which the tape is written and whether compression is used. They indicate native (uncompressed) capacities of 10.0/15.0, 20.0, 35.0 and 40.0 GB. •...
  • Page 14 Operating the Drive Front Panel “Tape in Use” Light (yellow) • Steady: The tape is loaded and ready for use. • Flashing regularly: The cartridge is being loaded, unloaded or rewound. • Flashing irregularly: A calibration read or write is in progress. “Use Cleaning Tape”...

  • Page 15: Operating The Drive

    Operating the Drive Operating the Drive Operating the Drive To switch on a drive: 1 Switch the drive on using the power button on the front panel of the rack. • The drive performs its self-test, which takes about 13 seconds. •...
  • Page 16 Operating the Drive Using the Cartridge Locking Handle To load a tape cartridge: 1 Wait until the green “Operate Handle” light is lit. 2 Pull the Cartridge Locking Handle so that it swings up. Caution Before you load a new tape cartridge into the drive, check that no blank labels or bits of plastic wrapper are stuck to the bottom of the cartridge.
  • Page 17 Operating the Drive Using the Cartridge Locking Handle To unload a tape cartridge: 1 Press the Unload button. 2 The yellow “Tape in Use” light flashes while the tape is rewound. This could take up to 2 minutes, depending where on the tape the drive was last reading or writing.

  • Page 18: The Power-On Self-Test

    Operating the Drive The Power-On Self-Test The Power-On Self-Test When you power on the HP SureStore DLT drive, it performs a self-test to check that it is functioning correctly. The test takes about 13 seconds if no tape cartridge is loaded, and the pattern of front panel lights at the end tells you the results of the test.
  • Page 19 Operating the Drive The Power-On Self-Test...

  • Page 20: Care Of The Drive And Tape Cartridges

    Care of the Drive and Tape Cartridges Apart from ensuring that the drive operates in a safe, clean environment, the only regular maintenance is to clean the tape heads. This chapter tells you how to do this and also describes how to look after and store cartridges so that your data is safe.

  • Page 21: Cleaning The Tape Heads

    Care of the Drive and Tape Cartridges Cleaning the Tape Heads Cleaning the Tape Heads When to Clean the Heads When the yellow “Use Cleaning Tape” light is lit, use a cleaning cartridge to clean the tape heads. Using a Cleaning Cartridge Note Each cleaning cartridge can only be used about 20 times.

  • Page 22: Types Of Tape Cartridges

    Care of the Drive and Tape Cartridges Types of Tape Cartridges 7 Return the cleaning cartridge to its plastic case. If the “Use Cleaning Tape” light still lights when you load a tape cartridge after using the cleaning cartridge: • Make sure that the cleaning cartridge had not expired when you tried to clean the heads.

  • Page 23: Write-Protecting A Cartridge

    Care of the Drive and Tape Cartridges Write-Protecting a Cartridge Write-Protecting a Cartridge If you write-protect a cartridge, the drive can only read data from the tape, not write to it. Use this setting to protect data on the cartridge from being erased or overwritten, for example, when you are restoring files from tape.

  • Page 24: Taking Care Of Data Cartridges

    Care of the Drive and Tape Cartridges Taking Care of Data Cartridges Taking Care of Data Cartridges Caution Using a damaged cartridge could put your data at risk and will damage the drive. Inserting a faulty cartridge into a drive will damage the tape drive. All faulty cartridges should be destroyed and must not be inserted into any other drive.

  • Page 25: How To Detect A Lost Leader In A Tape Drive

    Care of the Drive and Tape Cartridges Taking Care of Data Cartridges Figure 3.2 Checking a cartridge for damage. Reel lock lever Tape leader Release door lock by lifting the lock with your thumb Figure 3.3 Reel lock levers and the reel hub Cartridge door Reel lock lever Reel lock...

  • Page 26: Handling Tape Cartridges

    Care of the Drive and Tape Cartridges Taking Care of Data Cartridges does not have to be attached to a computer for this to occur; it can just be powered on. A drive in this condition cannot be repaired on site. A cartridge with a lost leader must be discarded.

  • Page 27: Operating Conditions

    Care of the Drive and Tape Cartridges Taking Care of Data Cartridges Operating Conditions Cartridges should be used in an environment within the following ranges: • Temperature: 10°C to 40°C (50°F to 104°F) • Relative Humidity: 20% to 80% (non-condensing) Conditioning Cartridges If a cartridge has been exposed to conditions outside the operating range, leave the cartridge in the operating environment for at least 24 hours...
  • Page 28 Tape Cartridge Densities and Compression This chapter describes how to read and write tape cartridges at different densities and with or without compression. For optimum performance, you should use the normal tape cartridge for your drive at its default setting with compression on. If you do this, you need not read this chapter.

  • Page 29: Tape Cartridge Densities And Compression Density

    Tape Cartridge Densities and Compression Density Density Note A tape cartridge can only contain data at one density. Density, as used on the drive’s front panel, means a combination of native capacity (the capacity of the tape cartridge without using data compression) and whether data compression is on or off.
  • Page 30 Tape Cartridge Densities and Compression Changing the Density and Compression for Writing Density Setting 10.0/15.0 GB 20.0 GB 35.0 GB 40.0 GB Tape Native Compress’d Native Compress’d Native Compress’d Native Compress’d Type III 10.0 GB 20 GB* DLTtape IIIxt 15.0 GB 30 GB* DLTtape IV 20.0 GB...
  • Page 31 Tape Cartridge Densities and Compression Changing the Density and Compression for Writing • With type III cartridges, you can only select a density of 10.0 GB. You can choose to have compression on or off. To select density and compression: 1 Load a tape cartridge in the drive.
  • Page 32 Tape Cartridge Densities and Compression Changing the Density and Compression for Writing Example Suppose you have loaded a type III tape cartridge which has a prerecorded density of 2.6 GB, and you want to write at 10.0 GB with compression. When the loading sequence has finished, repeatedly press the Density Select button until both the 10.0 GB and “Compress”...
  • Page 33 Tape Cartridge Densities and Compression Changing the Density and Compression for Writing...

  • Page 34: Troubleshooting

    Troubleshooting This chapter covers what you should do if you have problems with your drive or the backup process. For further help, try the Hewlett-Packard Information Service on the World Wide Web: http://www.hp.com/support/dlt http://www.hp.com/go/tape...

  • Page 35: Hp Tapeassure

    Troubleshooting HP TapeAssure HP TapeAssure If your computer runs under Windows 95, Windows NT or Novell NetWare, you can use the HP TapeAssure software provided on the HP SureStore Tape CD-ROM as a diagnostic tool if your computer is running. Insert the HP SureStore Tape CD-ROM, double-click on Setup.exe, and choose the “Run TapeAssure”...

  • Page 36: Other Problems

    Troubleshooting Other Problems Other Problems If your system does not recognize the drive, perform the following checks: The host computer system only identifies which IDs are present on SCSI buses after power-on or a reset. If you powered up the drive or added the drive to the tape array after the host system was turned on, the host will not be aware that the drive is on the bus.
  • Page 37 Troubleshooting Other Problems If the drive will not accept a tape cartridge: • Was the drive powered down with the Cartridge Locking Handle up? If so, push the handle down and up again twice. The green Operate Handle light should then light and you can insert a cartridge. Are you having problems backing up or restoring files? •...

  • Page 38: Product Specifications And Ordering Information

    Appendix A Product Specifications and Ordering Information This chapter gives the specifications of the drives and lists part numbers for cartridges and SCSI cables.

  • Page 39: Product Specification

    Product Specifications and Ordering Information Product Specification Product Specification Physical Specification Height: 160 mm (6.30 in) Width 86 mm (3.39 in) Depth: 312 mm (12.28 in) Net Weight: 3.6 kg (7.93 lb) Performance Specification Linear Bit Density: 98,250 bpi per track (DLTtape IV) Capacity: 80 GB at 2:1 compression (DLTtape IV) Transfer Rates...

  • Page 40: Environmental Specification

    Product Specifications and Ordering Information Product Specification Environmental Specification See page 3-5 for advice on using and storing cartridges. Operating Limits Temperature: 10°C to 40° C (50°F to 104°F) Humidity: 20% to 80% non-condensing Altitude: 0 m to 9 km (0 to 30,000 ft) Non-operating Limits Temperature: 40°C to 66°...

  • Page 41: Reliability Specification

    Product Specifications and Ordering Information Ordering Information Non-operating Shock Pulse Shape: ½ sine pulse Peak Acceleration: 5g Duration: 11 ms Application: 10g in each axis, 35s between shocks, 60 shocks in total Reliability Specification Head life (hrs tape motion): 30,000 MTBF (hrs @ 100% duty cycle): 250,000 Tape life (passes):...

  • Page 42: Customer Support

    Appendix B Customer Support This appendix describes Hewlett-Packard’s service and support arrangements, warranty details, and how to contact HP Customer Support.

  • Page 43: Customer Support Warranty

    During the warranty period, Hewlett-Packard will, at its option, either repair or replace products that prove to be defective. Should Hewlett-Packard be unable to repair or replace the product within a reasonable period of time, a refund of the purchase price may be given upon return of the product.
  • Page 44 Customer Support Warranty such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used.

  • Page 45: Hewlett-Packard Year 2000 Warranty

    The duration of the Year 2000 warranty extends through January 31, 2001. Service and Support Hewlett-Packard and its authorized dealers stand behind the HP product you have purchased. Note Before calling for service or support: •...
  • Page 46 Customer Support Service and Support Obtaining Technical Support If you need help, your dealer has the latest information regarding HP products and services and can provide support under HP’s comprehensive menu of reseller services. If your dealer is not able to help, you can obtain support from HP directly either through online services or by telephone.

  • Page 47: Contacting Customer Support

    Customer Support Contacting Customer Support Worldwide Online Services HP offers electronic services that give you an interactive way to access information and help on set-up, configuration, installation and operation of your product. The online services are available on the World Wide Web and FTP, as well as the country-specific resources listed later in this section.
  • Page 48 Fax Number: +1 (970) 667-0997 Telephone Support: Hours of Operation: Monday – Friday, 7am – 5pm (Mountain time) Telephone: +1 (970) 635-1000 Europe Mailing Address: Hewlett-Packard Nederland B.V. European Customer Support Center P.O. Box 58144 1040 HC Amsterdam The Netherlands America Online/Bertelsmann: Available in France, Germany, and the UK.
  • Page 49 Customer Support Contacting Customer Support Finland (Finnish) 9800 13134 France (French) 05 90 59 00 Germany (German) 0130 81 00 61 Italy (Italian) 1678 59020 Netherlands (Dutch) 0800 22 2420 Norway (Norwegian) 800 11319 Portugal (Portuguese) 0800 313 342 Spain (Spanish) 900 993 123 Sweden (Swedish) 020 795 743 Switzerland (French) 0800 55 1526 Switzerland (German) 0800 55 1527...
  • Page 50 Customer Support Contacting Customer Support Australia Bulletin Board: Download software, firmware and support documents, and leave messages for technical support. Telephone: (03) 9890 0276 HP First Faxback Service: Automated system to request product information or technical support documents to be faxed to you free of charge. Available 24 hours a day. Telephone: (03) 9272 2627 Fax Machine: Faxes are answered within 24 hours.
  • Page 51 Customer Support Contacting Customer Support Hong Kong Fax Machine: Please include contact information, the name of your HP product, and the type of computer you have. Fax Number: +65 274 2033 (Singapore) Telephone Support: Telephone: 800 96 7729 India Mailing Address: Hewlett Packard India Ltd.
  • Page 52 Customer Support Contacting Customer Support HP First Faxback Service: Automated system to request product information or technical support documents to be faxed to you free of charge. Available 24 hours a day. Telephone: +81 (3) 3335-8622 Fax Machine: Please include contact information, the name of your HP product, and the type of computer you have.

  • Page 53: New Zealand

    Customer Support Contacting Customer Support Fax Machine: Faxes are answered in 48 hours or less. Fax Number: (02) 3270-0707 Telephone Support: Hours of Operation: Monday-Friday, 8:30-19:00 Telephone: (02) 3270-0700 080-999-0700 (Toll Free) Malaysia Fax Machine: Please include contact information, the name of your HP product, and the type of computer you have.
  • Page 54 Customer Support Contacting Customer Support Telephone Support: Telephone: +65 (02) 867-3551 Singapore Mailing Address: Hewlett-Packard Far East (Pte) Ltd. 438 Alexandra Road #07-01/04 Alexandra Point Singapore 119958 HP First Faxback Service: Automated system to request product information or technical support documents to be faxed to you free of charge.
  • Page 55 Customer Support Contacting Customer Support Fax Number: (02) 514-0276 Telephone Support: Hours of Operation: Monday – Friday, 8:30 – 17:30 Telephone: (02) 717-9609 Thailand Fax Machine: Please include contact information, the name of your HP product, and the type of computer you have. Fax Number: +65 274-2033 (Singapore) Telephone Support: Telephone: +66 (02) 661-4011...
  • Page 56 LVD host bus adapters cables handling tape cartridges ordering height maintenance Ch.3 care and maintenance Hewlett-Packard Information Ch.3 moving cartridges cartridge see tape cartridges Service cartridge locking handle host computer noise in the drive not recognizing drive...
  • Page 57 returning a drive tape cartridges (ctd.) Write-Protected light rewind time transporting flashing types write-protecting a cartridge unloading WWW address safety specification write-protecting SCSI tape heads, cleaning adapter year 2000 warranty Tape in Use light ordering accessories flashing specification TapeAssure SCSI IDs checking configuration Select button purpose...

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