Innova M9LRM Troubleshooting Manual

M9LR Extended Troubleshooting Guide
IF THE REMOTE DOES NOT LIGHT UP OR BED WORKS INTERMITTENTLY:
A) Change the batteries to 3 AAA lithium batteries of any brand.
Make sure the batteries are facing the correct directions.
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Make sure the terminals of both batteries are in contact with the metal on
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either side of the battery compartment.
Make sure you are not using rechargeable batteries.
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IF THE REMOTE LIGHTS UP, BUT NOTHING WORKS ON THE BED:
B) Check for power to the base:
Check to see if there is a green light on the transformer, which is the black box
on the floor attached to the power cord. Our bases should be plugged into a surge
protector that is
better.
If the green light is on, please proceed to the next step.
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If the green light is not on, please do a hard reset by unplugging your base
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for 30 minutes and plugging it back in to see if the light comes back on. If
the green light still does not come on, please email service@innovasleep.com,
or call 877-386-1373.
If you have a Split King base, please switch the transformers/power cords
○
on the two sides of your base to see if the green light comes back on. If
the light is still not on, please do a hard reset following the steps above.
C) Child Lock Instructions:
The Child Safety Lock prevents the head and foot of the bed from moving from the
current position until turned off. When the Child Safety Lock is engaged, the remote
will not sync to the Control Box.
1) To turn ON Child Safety Locks:
a) Simultaneously press and hold the SET and FOOT UP buttons for 5-8
2) To turn OFF Child Safety Locks:
a) Simultaneously press and hold the SET and FOOT DOWN buttons for
D) Sync Instructions:
1) Press and hold the red button on the sync cord for 2-3 seconds (see Figure
1). Release the red sync button and the control box will beep and start
at least 600-700 joules, higher is better, and at most 400V, lower is
seconds (see Figure 2). The quick beeping sound will confirm the locks
have been activated.
around 5-8 seconds (see Figure 3). The quick beeping sound will
confirm the locks have been deactivated.
Version 20250404