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Summary of Contents for Sena PHANTOM
- Page 1 USER GUIDE Firmware Version: 1.1.x Last updated on Mar 14, 2025 PHANTOM SMART FULL-FACE HELMET WITH MESH COMMUNICATION The firmware version 1.1.x indicates that this manual is applicable to all firmware updates within the version 1.1 series.
- Page 2 MENU QUICK REFERENCE : (+) button : (−) button : Mesh Intercom button � : Headlight button : Taillight button : Center button Type Operation Button Duration Power on Press for 1 second & Basic Power off Single tap & operations Volume up/down Single tap...
- Page 3 MENU BEFORE GETTING STARTED Sena Motorcycles App Download the Sena Motorcycles app from the Google Play Store or the App Store. WAVE Intercom App Download the WAVE Intercom app from the Google Play Store or the App Store. For detailed information on the Wave Intercom, please refer to the...
- Page 4 CLICK ANY SECTION TO BEGIN ABOUT THE BASIC OPERATION LED LIGHT PHANTOM PAIRING WITH USING WITH A MESH INTERCOM BLUETOOTH SMARTPHONE DEVICES WAVE INTERCOM AUDIO VOICE COMMAND MULTITASKING FIRMWARE UPDATE TROUBLESHOOTING...
- Page 5 MENU ABOUT THE PHANTOM Key Features • Mesh Intercom 3.0 - delivers improved sound quality, a more robust connection, and extended talk time • Dual version Mesh - Mesh 2.0 for backward compatibility • Professional studio quality sound with integrated speakers •...
- Page 6 MENU ① Headlight button ② Taillight button ③ Mesh Intercom button ④ Status LED ⑤ (−) button ⑥ Center button ⑦ (+) button ⑧ Reset pinhole ⑨ USB-C charging port ⑩ Charging LED ⑪ Taillight ⑫ Headlight...
- Page 7 MENU Package Contents × 2 PHANTOM Microphone sponges USB-C charging cable...
- Page 8 MENU Open Closed Open Closed Removal Installation...
- Page 9 Fully charged Charging port It takes 2.5 hours to fully charge. • The PHANTOM features fast charging, delivering 7 hours of Mesh Intercom with just a 20-minute charge. • Safe power mode provides continuous power without battery charging to ensure safe, uninterrupted use on the road.
- Page 10 MENU Power On Power Off Volume Configuration Enter Configuration "Configuration menu" Navigate Confirm or or...
- Page 11 • The headlight automatically turns off approximately 5 minutes after being turned on. Taillight On/Off On: "Taillight on" Off: "Taillight off" The taillight can be customized through the Sena Motorcycles app. The brake light activates automatically when braking is detected.
- Page 12 Phone Pairing PHANTOM "Phone pairing" • When you turn on the PHANTOM for the first time or reboot it after a factory reset, the PHANTOM will automatically enter phone pairing mode. • To cancel phone pairing, press any button.
- Page 13 MENU Second Mobile Phone Pairing "Configuration menu" "Second mobile phone pairing" PHANTOM GPS Pairing "Configuration menu" "GPS pairing" PHANTOM...
- Page 14 MENU USING WITH A SMARTPHONE Making and Answering Calls Answer a Call End a Call Reject a Call...
- Page 15 Say “Hey Siri”, “Hey Google,” or press the center button for 3 seconds to activate Siri or Google Assistant. "Hey Google" or "Hey Siri" Speed Dial Assign Speed Dial Presets Speed dial presets can be assigned using the Sena Motorcycles app.
- Page 16 MENU Use Speed Dial Presets 1. Enter the speed dial menu. 2. Navigate forward or backward through speed dial preset. or or ① Last number redial ② Speed dial (1 → 2 → 3) "Speed dial" ③ Cancel 3. Tap the center button to confirm. "Speed dial(#)"...
- Page 17 MENU MESH INTERCOM The PHANTOM provides two Mesh Intercom modes: • Open Mesh™ for open group intercom conversations. • Group Mesh™ for private group intercom conversations. Open Mesh CH 4 CH 3 CH 3 CH 6 CH 3 CH 5...
- Page 18 Mesh 3.0 is the latest Mesh Intercom technology, but to communicate with legacy products using Mesh 2.0, please switch to Mesh 2.0 using the Sena Motorcycles app. Open Mesh You can freely communicate with virtually unlimited users in each of the 6 available channels.
- Page 19 3. Confirm and save the channel. "Channel is set, channel #" • The channel will be automatically saved if no buttons are pressed for 10 seconds on a specific channel. • The channel will be saved even if the PHANTOM is turned off.
- Page 20 MENU Group Mesh By using group mesh, a private conversation group can be created for up to 24 participants. Create a Group Mesh CH 4 CH 3 CH 3 CH 4 CH 3 CH 5 Group 1. Users (You, A, and B) enter the mesh grouping by pressing the Mesh Intercom button for 5 seconds while staying in the open mesh.
- Page 21 MENU • If you want to cancel mesh grouping, tap the Mesh Intercom button. • If the mesh grouping is not successfully completed within 30 seconds, users will hear a voice prompt saying, “Grouping failed.” Join an Existing Group Mesh When you are in a group mesh, you can invite other users in open mesh to join the group.
- Page 22 MENU 2. When mesh grouping is completed, the other users, C and D, automatically join the group mesh while leaving the open mesh. "Group Mesh" New participants (C and D) • If the mesh grouping is not successfully completed within 30 seconds, the current user (You) will hear a low tone double beep and the new users (C and D) will hear a voice prompt saying, “Grouping failed.”...
- Page 23 Mesh Intercom. * Up to 330 ft in open terrain Reset Mesh If the PHANTOM resets the mesh while in open mesh or group mesh, it will automatically return to open mesh, channel 1. "Reset Mesh"...
- Page 24 WAVE INTERCOM Wave Intercom enables open communication using cellular data. For detailed information, please refer to the Wave Intercom User Guide on sena.com. Wave Intercom On/Off Open the WAVE Intercom app, then double-tap the Mesh Intercom button to join Wave Intercom.
- Page 25 MENU Switch between Wave Intercom and Mesh Intercom You can easily switch between Mesh Intercom and Wave Intercom with a single tap on the Center button. Wave to Mesh: "Wave Intercom off. Mesh Intercom on." Mesh to Wave: "Mesh Intercom off. Wave Intercom on."...
- Page 26 MENU AUDIO MULTITASKING Audio multitasking on the PHANTOM allows you to listen to music and GPS turn-by-turn instructions while having a Mesh Intercom. For more details, go to Device Settings on the Sena Motorcycles app to configure the settings. Background Volume Background audio, such as music playback, will automatically lower in volume during an active intercom conversation.
- Page 27 MENU VOICE COMMAND The PHANTOM offers multi-language voice commands in eight different languages, which can be easily set through the Sena Motorcycles app. A complete list of available voice commands is also provided in the Sena Motorcycles app. To activate voice commands, simply say, “Hey Sena.”...
- Page 28 You can update the firmware via Over-the-Air (OTA) directly from the settings in the Sena Motorcycles app. TROUBLESHOOTING Factory Reset To restore the PHANTOM to its factory default settings, simply use the factory reset feature. "Configuration menu" "Factory reset" "Headset reset, good-bye"...
- Page 29 MENU Fault Reset If the PHANTOM is on but not responding, you can perform a fault reset to restore normal functionality. Use a clip to press the reset pinhole next to the USB-C charging port. All settings will remain unchanged.
- Page 30 © 1998–2025 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
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