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SYNC. Say the Word
Press the voice button on the steering wheel and then say:
BASIC COMMANDS
PHONE
NAVIGATION
CLIMATE
AUDIO
APPS
Some services may not be available in your area. Refer to the SYNC 3 chapter of your Owner's Manual, visit the website or call the toll-free number for more information.
For U.S. customers: visit owner.ford.com or call 1-800-392-3673 (select Option 1 or 2 for language, then Option 3).
For Canadian customers: visit syncmyride.ca or call 1-800-565-3673 (select Option 1 or 2 for language, then Option 3).
SYNC is a hands-free, voice recognition system used for entertainment, information and communication. SYNC. Say the Word.
BEFORE YOU GET STARTED
PAIRING YOUR CELL PHONE WITH SYNC
In order to use the many features of SYNC, you must first connect or pair your phone with SYNC.
Note: If you have SYNC 3*, see the pairing instructions.
To Pair Your Cell Phone for the First Time
Tips
WHY DO YOU NEED A SYNC OWNER ACCOUNT
A SYNC owner account lets you receive the latest software updates and if you have questions, you'll get free customer support. Visit the website or call the toll-free number for more information. See the inside front cover of this guide for details.
Note: Your SYNC system may offer more advanced features. Visit the website or call the toll-free number for more information. See the inside front cover of this guide for details.
USING YOUR CELL PHONE WITH SYNC
Note: Enter your phone book contacts with both first and last names to increase the ability of SYNC to select the correct contact. Remember to say the contact name exactly as it is listed in your phone book.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone book by pressing the voice button and when prompted, giving a voice command. For example, you could say "Call Jake Smith at home". SYNC repeats the command back to you and dials the number.
Note: You can also make phone calls by pressing the voice button. When prompted, give the voice command "Dial", then say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, the name and number of the person calling appears in your display. Press the phone button to answer an incoming call. You can hang up at any time by pressing and holding the phone button
.
USING SYNC TO ACCESS DIGITAL MEDIA
SYNC has a media hub that allows you to access personal media from your digital devices. Plug in your USB media devices such as phones and MP3 players and use SYNC to play all of your favorite music.
Note: SYNC indexes your music; the more stored information you have on your USB device, the longer it takes SYNC to index.
Using Voice Commands to Play Music
You can use voice commands to access and play music on your digital media player when it is plugged into your media hub.
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE.
GETTING STARTED, UNDERSTANDING SYNC 3
Use the touchscreen to explore and interact with your vehicle. The touchscreen works the same way traditional controls, knobs and buttons do. Press the various areas on your touchscreen to personalize the many features and settings of your vehicle all in one place. The system provides easy interaction with your audio, climate, phone, navigation*, apps and settings.
Pairing Your Cell Phone with SYNC 3
Pair your phone to SYNC 3 before use. Make sure that your vehicle is in park (P) and you switch on your ignition and radio.
PHONE
After pairing your phone, you can access more phone-dependent features:
NAVIGATION
Press the Navigation* icon to set your destination. Select one of two ways to find your destination:
Set a Destination
Press Destination on your touchscreen and then press Search. Enter a street address, intersection, city or a point of interest (POI). You can also use voice commands. Say "Find a point of interest" and then select a category, such as hotels or restaurants. After you choose your destination, press Start. The system uses a variety of screens and visible prompts to guide you to your destination. The navigation map shows your estimated time of arrival, remaining travel time or the distance to your destination.
Navigation Menu
During active navigation, touch the bottom of the screen to view the menu, and then select Screen View.
CLIMATE
Access climate control features, including the temperature, airflow direction, fan speed and other climate features for you and your front passenger.
Set Your Temperature
AUDIO
No matter how you store your music, SYNC makes it yours to enjoy when you are behind the wheel. Press the Audio icon on the touchscreen, and from here, you can easily go between AM/FM, SiriusXM and other media sources.
Set Your Radio Presets
Bring in Your Own Music
Use SYNC to play all of your favorite music from phones, flash drives and other devices. Plug your device into a USB port, select Sources and then choose USB. Wait for the system to finish indexing your music to begin listening. You can even create random playlists by using the Shuffle function.
APPS
Voice Control Your Smartphone Apps
The system supports the use of certain types of apps such as Spotify ® and Glympse ® through USB or Bluetooth-enabled devices. Each app gives you different on-screen options depending on the app's content. To find new apps, use the voice command, "Find new apps". For more information, refer to the SYNC 3 chapter of your Owner's Manual. For support, visit the website or call the toll-free number. See the inside front cover of this guide for details.
FRONT SEATS
Press the or
seat icon repeatedly to cycle through the settings and off. More lights indicate warmer or cooler settings.
MEMORY FUNCTION
The memory function allows a one-touch recall of personalized memory features including the driver seat, power mirrors and steering column*. Use the memory controls on the driver's door to program and then recall memory positions. To program position 1, press and hold 1 until a tone sounds. Use this same procedure to set positions 2 and 3 by pressing the respective buttons. You can now use these controls to recall the set memory positions. You can also program your memory seats to your transmitter. That way, when you unlock your door with the transmitter, your memory features automatically move into your saved position. See the Seats chapter in your Owner's Manual for more details.
MOONROOF
The moonroof controls are on the overhead console and have a one-touch open and close feature. To stop its movement during one-touch operation, press the control a second time.
![]() | Moonroof open button: Press and release to open. The moonroof stops short of the fully opened position. To open the moonroof fully, press and release the open control again. |
![]() | Moonroof close button: Press and release to close. The moonroof stops short of the fully closed position. To close the moonroof fully, press and hold the close control again. |
![]() | Moonroof vent button: Press and release to vent. |
Sunshade Controls
![]() | Sunshade open button: Press and release to open. The power shade automatically opens with the moonroof. You can also open the power shade with the moonroof closed. The sunshade stops short of its fully opened position for the comfort of rear passengers. To open the sunshade fully, press the control again. |
![]() | Sunshade close button: Press and release to close. |
SECURICODE™ KEYLESS ENTRY KEYPAD
Invisible until touched, the keypad allows you to lock or unlock the doors. Make sure you have your five-digit factory code located on your owner's wallet card in the glove box.
To Unlock the Driver Door
Enter the factory-set 5-digit code or your personal code. You must press each number within five seconds of each other. The interior lamps light.
To Unlock All Doors
Enter the factory-set code or your personal code, then press 3·4 within five seconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the same time (with the driver door closed). You do not need to enter the keypad code first. See the Doors and Locks chapter in your Owner's Manual for more information on how to use SecuriCode.
REMOTE START
Remote start allows you to start your vehicle from outside your vehicle using your remote transmitter. To start, press and then press
twice within three seconds. Once inside, apply the brake while pressing the START STOP button. Shift into drive (D) and go. To switch the engine off from outside your vehicle after using your remote start, press
once.
You can personalize your settings within the information display. For complete information, refer to the Keys and Remote Controls chapter in your Owner's Manual.
ACTIVATING INTELLIGENT ACCESS
To unlock and open a door, pull an exterior door handle. Make sure not to touch the lock sensor area on the front of the handle. Touch the top of the door handle to lock your vehicle. To unlock and open the liftgate, press the exterior liftgate release button on the top of the liftgate pull-cup handle. The intelligent access transmitter also contains a mechanical key blade that you can use to unlock the driver door, if necessary.
Note: Your intelligent access key must be inside the vehicle for keyless starting to work. The horn sounds twice when you exit the vehicle with the transmitter and the vehicle is running.
INTELLIGENT ACCESS REMOTE ENTRY ICONS
DUAL AUTOMATIC TEMPERATURE CONTROL
Press the AUTO button to switch on automatic operation, and set your preferred temperature by using the left-hand side TEMP (+) or (–) button. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature. A front passenger can adjust the temperature on the passenger side by pressing the right-hand side TEMP (+) or (–) button.
To return to single zone: Press and hold the AUTO button for more than two seconds.
EASYFOLD ® REAR FOLDING SEATS
The controls are on the left-hand side (accessible from the liftgate area). Press and hold the top control to lower the left seatback, or the bottom control to lower the right seatback. To unfold the seatbacks, rotate each seatback up until it latches in the upright position. The seatback clicks when it locks into position.
Note: This feature is operational when the vehicle is in park (P) and the liftgate has been open for less than 10 minutes.
110-VOLT AC POWER POINT
The power outlet is on the rear of the center console. You can use it to power electrical devices that require up to 150 watts.
POWER LIFTGATE
You can use the power feature to open or close your liftgate.
HANDS-FREE FEATURE
To Open Your Liftgate Hands-Free While You Are at the Liftgate
FRONT AND REAR PARKING AIDS
The front sensors are active when the transmission is in any position other than park (P). When your vehicle approaches an object, a warning tone sounds. When your vehicle moves closer to an object, the warning tone repeat rate increases. The rear sensors are active only when the transmission is in reverse (R). As your vehicle moves closer to the obstacle, the rate of the audible warning increases.
SIDE SENSING SYSTEM
The side sensing system uses the front and rear side sensors to detect and map obstacles that are near to the sides of your vehicle. The side sensors are active when the transmission is in any position other than park (P). As the object comes closer to the side of your vehicle, the rate of the audible warning increases.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
LANE KEEPING SYSTEM
This system notifies you to stay in your lane through the steering system and the instrument cluster display when the front camera detects an unintentional drift out of your lane is likely to occur. Select from three notification modes within your information display:
Alert: Provides a steering wheel vibration.
Aid: Provides an assistance steering torque input toward the lane center.
Alert + Aid: Provides an assistance steering torque input toward the lane center. If your vehicle continues drifting out of the lane, the system provides a steering wheel vibration.
Press the button on the left steering wheel lever to switch the system ON or OFF.
DRIVER ALERT
The system automatically monitors your driving behavior using various inputs including the front camera sensor. If the system detects that your driving alertness is reduced below a certain threshold, the system will alert you using a tone and a message in the cluster display. Switch the system on or off using the information display. When activated, the system monitors your alertness level based upon your driving behavior in relation to the lane markings and other factors. See the Driving Aids chapter in your Owner's Manual for more information.
TILTING HEAD RESTRAINTS
The front and rear outboard head restraints tilt for extra comfort. To tilt the head restraint, do the following:
After the head restraint reaches the forward-most tilt position, pivoting it forward again releases it to the rearward, un-tilted position.
REAR VIEW CAMERA
The feature provides a video image of the area behind the vehicle. The image automatically appears in the touchscreen when the vehicle is in reverse (R) and operates at speeds below 3 mph (5 km/h). The system uses green, yellow and red guides to alert you of your proximity to objects. See the Parking Aids section of your Owner's Manual for more information.
Note: If mud, water or debris obstructs the camera's view, clean the lens with a soft, lint-free cloth and non-abrasive cleaner.
ADAPTIVE STEERING
You can configure your steering modes when your vehicle transmission is in drive (D) or Sport (S). The configuration remains active until you change it. Select or change your steering mode through the main menu within the information display:
BLIS ® (BLIND SPOT INFORMATION SYSTEM)
Aids you in detecting vehicles that may have entered into your blind spot area on both sides of the vehicle, extending rearward from the exterior mirrors to approximately 13 ft (4 m) beyond the bumper. The system illuminates an amber alert indicator in the outside mirror on the side of your vehicle the approaching vehicle is coming from. In addition, the yellow alert indicator flashes if the direction indicator is ON when a Blind Spot Information System alert is active.
Note: When the Blind Spot Information System alerts on a vehicle and the corresponding direction indicator is ON, the alert indicator flashes as an increased warning level.
CROSS TRAFFIC ALERT
Warns you of vehicles approaching from the sides when the transmission is in reverse (R). It detects vehicles that approach with speeds of up to 37 mph (60 km/h). The system illuminates an amber alert indicator in the outside mirror on the side of your vehicle the approaching vehicle is coming from. In addition, cross traffic alert also sounds an audible alert and a message appears in the information display indicating a vehicle is coming from the right or left.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
REFUELING
When Fueling Your Vehicle
FUEL TANK CAPACITY AND FUEL INFO
Depending on your drive type, your vehicle's fuel tank capacity can vary. All-wheel drive vehicles have an 18.5 gallon (70.0L) fuel tank capacity. Front-wheel drive vehicles have an 18.4 gallon (69.5L) fuel tank capacity. Use only "Regular" unleaded gasoline with a minimum octane rating of 87 or higher. Do not use E85 fuels because your vehicle was not designed to run on fuels with more than 15% ethanol.
MYKEY ®
MyKey allows you to program certain driving restrictions in order to promote good driving habits. You can program things like speed restrictions, limited volume levels and seatbelt reminders. For complete information, refer to the MyKey chapter in your Owner's Manual.
AUTO-START-STOP
The system helps reduce fuel consumption by automatically shutting off and restarting the engine when your vehicle is stopped. The engine restarts automatically when you release the brake pedal. In some situations, your vehicle may restart automatically, for example to maintain interior comfort or recharge the battery. To switch this feature off, press the button on the center console. The button lights. Press the
button again to restart the feature, or restart the vehicle. See the Unique Driving Characteristics chapter in your Owner's Manual for more details.
CONFIGURABLE DAYTIME RUNNING LAMPS
When you switch the feature on in the information display, the daytime running lamps turn on when you are driving, the lighting control is in the autolamps position and the headlamps are off. You can switch the Configurable Daytime Running Lamps feature ON or OFF using the information display controls. See the Lighting chapter in your Owner's Manual for complete information.
TIRE PRESSURE MONITORING SYSTEM
Your vehicle illuminates a low tire pressure warning light in your instrument cluster when one or more of your tires are significantly under-inflated. You can use the left information display to view the Tire Pressure On-demand screen. It displays your current individual tire pressures. Refer to the Tire Pressure Monitoring System section in the Wheels and Tires chapter of your Owner's Manual for more information.
LOCATION OF SPARE TIRE AND TOOLS
Your spare tire and tools are beneath the carpeted floor panel in the rear of your vehicle. The spare tire is designed for emergency use only and should be replaced as soon as possible. For complete details on changing your tire, refer to the Wheels and Tires chapter in your Owner's Manual.
ROADSIDE ASSISTANCE
Your new Ford vehicle comes with the assurance and support of 24-hour emergency roadside assistance. To receive roadside assistance in the United States, call 1-800-241-3673. In Canada, call 1-800-665-2006.
COLLISION WARNING SYSTEM
This system alerts you of certain collision risks. The system's sensor detects your vehicle's rapid approach to other vehicles traveling in the same direction as your vehicle. When your vehicle rapidly approaches another vehicle, a red warning light flashes and a tone sounds. The brake support system assists you in reducing any collision speed by pre-charging the brakes. If the risk of collision continues to increase after the audio-visual warning, the brake support prepares the brake system for rapid braking. The system does not automatically activate the brakes, but if you press the brake pedal even lightly, the brakes apply full stopping power.
TOWING YOUR VEHICLE
Towing your vehicle behind an RV or any other vehicle may be limited. Refer to Towing the Vehicle on Four Wheels in the Towing chapter of your Owner's Manual.
This Quick Reference Guide is not intended to replace your vehicle Owner's Manual which contains more detailed information concerning the features of your vehicle, as well as important safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire Owner's Manual carefully as you begin learning about your new vehicle and refer to the appropriate chapters when questions arise. All information contained in this Quick Reference Guide was accurate at the time of duplication. We reserve the right to change features, operation and/or functionality of any vehicle specification at any time. Your Ford dealer is the best source for the most current information. For detailed operating and safety information, please consult your Owner's Manual.
United States
Ford Customer Relationship Center
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
owner.ford.com
@FordService
Canada
Ford Customer Relationship Centre
1-800-565-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805 )
ford.ca
@FordServiceCA
LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with your smartphone (make sure you have a scanner app installed) and you can access even more information about your vehicle.
owner.ford.com (U.S.)
ford.ca (Canada)
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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