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Press the voice button on the steering wheel and then say:
Basic Commands
Phone
Audio
Apps
Navigation 1, 2
1only available with SYNC 3
2if equipped
Some services may not be available in your area. Refer to the SYNC 3 chapter in your Owner's Manual, visit the website or call the toll-free number for more information.
For U.S. customers: Visit owner.ford.com or call 1-800-392-3673 (select Option 1 or 2 for language, then Option 3).
For Canadian customers: Visit syncmyride.ca or call 1-800-565-3673 (select Option 1 or 2 for language, then Option 3).
Learn More About Your New Vehicle
Scan the country-appropriate QR code with your smartphone (make sure you have a scanner app installed) and you can access even more information about your vehicle.
owner.ford.com (U.S.)
ford.ca (Canada)
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Getting Started with Your SYNC System
SYNC is an in-vehicle communications system that works with your Bluetoothenabled phone and portable media player.
Support
The SYNC support team is available to help you with any questions you cannot answer on your own.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Driving Restrictions
For your safety, certain features are speeddependent and restricted when your vehicle is traveling over 3 mph (5 km/h).
Pairing Your Phone with SYNC
In order to use many of the features of SYNC, first pair your phone with SYNC. Make sure that your vehicle is in park (P) and switch on your ignition.
To Pair Your Phone for the First Time
Tips
Why Do You Need a SYNC Owner Account?
A SYNC owner account allows you to receive the latest software updates and, when you have questions, free customer support. Some services may not be available in your area.
Create Your Account
Create your account by visiting the website. Call the toll-free number for more information.
In the United States:
owner.ford.com
1-800-392-3673
In Canada:
syncmyride.ca
1-800-565-3673
Using Your Phone with SYNC
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone book by pressing the voice button . When prompted, say a voice command.
For example, you could say, "Call Jake Smith at home". When the system confirms the number, say, "Dial" to initiate the call.
Note: You can also make phone calls by pressing the voice button . When prompted, say the voice command, "Dial", then verbally say the phone number.
Answering Incoming Calls
When you have an incoming call, the name and number of the person calling displays. Press the phone button to answer an incoming call. You can hang up at any time by pressing the phone button
.
Using SYNC to Access Digital Media
Plug your USB media device, such as a phone or MP3 player, into a USB port and wait for the system to finish indexing your music. When indexing is complete, you can use SYNC to play all of your favorite music.
Using Voice Commands to Play Music
Using SYNC 3
The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth enabled phone, the touchscreen provides easy interaction with audio, multimedia, navigation, and your phone's SYNC 3 compatible apps.
Pairing Your Phone with SYNC 3
Pair your Bluetooth enabled phone with the system before using the functions in hands-free mode. Switch on Bluetooth on your device to begin pairing. See your phone's manual if necessary.
Get in Touch Using Your Touchscreen
Use the feature bar at the bottom of the touchscreen to access the many features of SYNC 3.
Phone
After pairing your phone, you can access more phone-dependent features:
Note: Refer to the SYNC 3 chapter of your Owner's Manual, owner.ford.com (U.S.) or syncmyride.ca (Canada) for details.
Navigation*
Select one of two ways to find your destination:
Refer to the SYNC 3 chapter in your Owner's Manual for complete details.
Set a Destination
Press Destination on your touchscreen and then press Search. Enter a street address, intersection, city or a Point Of Interest (POI).
After you choose your destination, press Start. The system uses a variety of screens and visible prompts to guide you to your destination.
During your route, you can press the maneuver arrow icon on the map if you want the system to repeat the previous route guidance instructions.
The navigation map shows your estimated time of arrival, remaining travel time or the distance to your destination.
Navigation Menu
When you are on your route, you can change your touchscreen view. To change the view, touch Menu on the bottom of the screen and then select Screen View to choose from any of the following:
Audio
Press the Audio icon on the touchscreen and select Sources. Choose from AM, FM, SiriusXM*, CD, USB, Bluetooth Stereo or Apps.
Set Your Radio Presets
Using SYNC 3 to Access Digital Media
Play all of your favorite music from phones, flash drives and other devices.
Plug your device into a USB port, select Sources and then choose USB. Wait for the system to finish indexing your music to begin listening. You can even create random playlists using the Shuffle function.
Settings
Touch the Settings icon to customize information within your vehicle.
Adjust the clock, display, some vehicle features and sound settings.
Apps
The system supports the use of certain apps through a USB or Bluetooth-enabled device.
Each app gives you different on-screen options depending on the app's content. To find new apps, use the voice command, "Find new apps". Refer to the SYNC 3 chapter of your Owner's Manual for more information.
SYNC Connect
Connect to your vehicle using the app on your smartphone. The embedded modem in your vehicle communicates with the app and allows you to start, lock, unlock and locate your vehicle remotely. The app also connects you with other vehicle resources like a parking locator, roadside assistance, dealer locations and Ford Support.
Intelligent Access*
You can unlock and lock the vehicle without taking the key out of your pocket or purse when your intelligent access key is within 3 feet (1 meter) of your vehicle. To unlock, touch the unlock sensor on the back of the front door handle for a brief period and then pull on the door handle, being careful to not touch the lock sensor at the same time or pull the door handle too quickly. To lock, touch the door handle lock sensor on the front door for approximately one second, being careful to not touch the unlock sensor on the back of the door handle at the same time.
Remote Entry Icons
Universal Garage Door Opener*
Your driver visor has a built-in wireless transmitter that replaces the common hand-held garage door opener. You can program this system to security systems, entry gates and home or office lighting. Refer to the Universal Garage Door Opener chapter in your Owner's Manual for programming instructions and additional information on how to use this device.
Ambient Lighting*
Light your vehicle interior with a choice of several colors with the ambient lighting feature. You can access this feature through the Settings menu for SYNC 3.
Tap a color to switch on the ambient lighting. Drag the colors up and down to increase or decrease the intensity.
To switch ambient lighting off, press the active color once or drag the active color all the way down to zero intensity.
Rear Seats
With the seat occupied, pull the lever up to recline the seatback to the desired position. With the seat unoccupied, pull the lever up to fold the seatback forward. You may need to fold the outboard head restraints and lower the center head restraint first.
Heated Front Seats*
The front heated seat controls are on the center stack. Adjust the control to your desired heat setting.
Remote Start*
Remote start allows you to start the engine from outside your vehicle using your transmitter. To start, press and then press
twice within a few seconds. When inside, apply the brake while pressing the START STOP button.
Shift into drive (D) and go. To switch off the engine from outside the vehicle after using your remote start, press once.
Moonroof and Sunscreen*
The moonroof and sunscreen have a one-touch open and close feature. To stop them during a one-touch operation, press the control a second time. Press and release the rear of the control to open the sunscreen. Press and release the front of the control to close the sunscreen.
Note: If the moonroof is open, it closes automatically before the sunscreen. Press and release the rear of the control to open the moonroof. The moonroof stops short of the fully opened position. Press and hold the control again to open the moonroof fully. Press and release the front of the control to close the moonroof.
Memory Function*
Use this feature to program and recall the positions of the driver seat and power mirrors. The controls are on the driver door. To program position 1, switch on the ignition, adjust the seat and exterior mirrors to your desired positions and press and hold the 1 button until you hear a tone. Use this same procedure to set positions 2 and 3 using the respective buttons. You can now use these controls to recall the set memory positions.
See the Seats chapter in your Owner's Manual for details.
Tilting Front-row Head Restraints
Tilt the head restraint forward for additional comfort by gently pulling the top of the head restraint. Once it is in the forward-most position, tilting it forward again releases it to the upright position.
Manual Liftgate
To Open the Liftgate
Power Liftgate*
Note: If the vehicle is running, the liftgate operates only with the transmission in park (P).
Touch a Button to Open or Close the Liftgate
Press on your remote entry transmitter twice within a few seconds or press the
button on the instrument panel. A tone sounds when the liftgate starts to close.
You Can Also Open the Liftgate From the Rear of Your Vehicle
Setting the Liftgate Open Height
Once you open the power liftgate, you can move it manually to a desired height. If the previously programmed liftgate height is lower than the fully opened position, you can manually push it upward.
To Program a New Height
Obstacle Detection
When you use the power open or close feature and the liftgate detects a problem, it sounds warning tones and the liftgate stops.
The Liftgate Cannot Power Open or Close When
Note: Entering the vehicle when the liftgate is closing could cause the vehicle to bounce and turn on obstacle detection.
Hands-Free Liftgate Operation*
To Open Your Liftgate Hands-Free While You Are at the Liftgate
Note: In vehicles that have the towing package and the hands-free power liftgate feature, you must move your foot in a single kicking motion between the trailer hitch and the exhaust system. Do not kick under the trailer hitch.
Rear View Camera
This system provides a video image of the area behind the vehicle. The image appears when the vehicle is in reverse (R) and uses green, yellow and red guides to alert you of your proximity to objects.
Note: If mud, water or debris obstructs the camera's view, clean the lens with a soft, lint-free cloth and non-abrasive cleaner.
SelectShift® Automatic Transmission
If equipped with the toggle on the transmission selector, press the (+) toggle switch on the side of the transmission selector to activate SelectShift.
If equipped with steering wheel paddles, pull the (+) paddle on the steering wheel to activate SelectShift.
SelectShift in sport (S):
SecuriCode™ Keyless Entry Keypad*
Lock or unlock the doors without using a key. You can operate the keypad with the factory-set, 5-digit entry code. This code is on the owner's wallet card in the glove box.
In addition to the factory-set code, you can also create up to five of your own 5-digit personal entry codes.
To lock all of the doors and the liftgate, press and hold 7•8 and 9•0 at the same time with the driver door closed. For complete information, refer to the Locks chapter in your Owner's Manual.
MyKey®
MyKey allows you to program certain driving restrictions in order to promote good driving habits. For complete information, refer to the MyKey chapter in your Owner's Manual.
Wiper Operation
Adjust the wiper lever and its controls to operate the front and rear wipers.
Speed Dependent Wipers
When your vehicle speed increases, the interval between wipes decreases.
Rear Window Wiper and Washer
To operate the wiper, press the rocker switch on the end of the lever to change between off, intermittent and low speed. Depending on your vehicle, when you switch on the front wipers and move the gearshift lever to reverse (R), the rear intermittent wipe may turn on.
To use the rear washer, push the wiper lever away from you. When you release the lever, the rear wiper operates for a short time.
Side Sensing System*
The side sensing system uses the front and rear side sensors to detect and map obstacles that are near the sides of your vehicle. The side sensors are active when the transmission is in any position other than park (P). As the object comes closer to the side of your vehicle, the rate of the audible warning increases.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
Fuel Tank Capacity and Fuel Info
Your 2.5 liter engine vehicle has a 15.7 gallon (59.4 liter) fuel tank capacity, while the 1.5 liter and 2.0 liter Ecoboost engines have a 16.2 gallon (61.3 liter) tank capacity. We recommend regular unleaded gasoline with a pump (R+M)/2 octane rating of 87. To provide improved performance, we recommend premium fuel for severe duty usage such as trailer towing. Do not use fuel ethanol (E85), diesel, fuel-methanol, leaded fuel or any other fuel because it could damage or impair the emission control system.
Refueling
When Fueling Your Vehicle
Note: Do not use aftermarket funnels as they do not work with the Easy Fuel system and may cause damage. Properly clean or dispose of the funnel after each use.
Auto-Start-Stop*
The system automatically turns off the engine when you stop your vehicle to help reduce fuel consumption.*
The system turns on automatically each time you start your vehicle, but you can switch it off. Just press the Auto-Start-Stop button on the center console. The button lights when you switch the system off.
Towing Your Escape
Towing your vehicle behind an RV or any other vehicle may be limited. Refer to the Towing the Vehicle on Four Wheels section in the Towing chapter of your Owner's Manual.
Location of Spare Tire and Tools
Your spare tire and tools are beneath the carpeted load floor in the rear of your vehicle. The spare tire is for emergency use only. Replace it as soon as possible. For complete details on changing your tire, refer to the Wheels and Tires chapter of your Owner's Manual.
Tire Pressure Monitoring System
Your vehicle shows a low tire pressure warning light in your instrument cluster when one or more of your tires are under-inflated. If this happens, stop and check your tires as soon as possible. Inflate them to the proper pressure. Refer to the Wheels and Tires chapter of your Owner's Manual for more information.
Rear Window Buffeting
You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise.
Front and Rear Parking Aids*
These systems sound audible warning tones if there is an obstacle near the vehicle's front or rear bumpers. As the vehicle moves closer to the obstacle, the rate of the warning tone increases in frequency.
The front sensors automatically turn on when the vehicle transmission is in any position other than park (P) or neutral (N) and the vehicle is traveling at a low speed. The system can detect objects up to 28 inches (70 centimeters) away from the front of the vehicle. This range decreases at the outer corners.
The rear sensors are active only when the vehicle is in reverse (R) and can detect objects up to 6 feet (1.8 meters) away, with decreased coverage at the outer corners of the bumper. See the Parking Aids chapter in your Owner's Manual for complete information on your vehicle's sensing systems.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
Roadside Assistance
Your new Ford vehicle comes with the assurance and support of 24-hour emergency roadside assistance. To receive roadside assistance in the United States, call 1-800-241-3673.
In Canada, call 1-800-665-2006.
*if equipped
Collision Warning System*
This system alerts you of certain collision risks. The system's sensor detects your vehicle's rapid approach to other vehicles traveling in the same direction as your vehicle. When your vehicle rapidly approaches another vehicle, a red warning light flashes and a tone sounds.
The brake support system assists you in reducing any collision speed by pre-charging the brakes. If the risk of collision continues to increase after the audiovisual warning, the brake support prepares the brake system for rapid braking.
The system does not automatically activate the brakes, but if you press the brake pedal lightly, the brakes apply full stopping power. Refer to the Driving Aids chapter in your Owner's Manual for more details.
You can adjust the warning system's sensitivity through your information display. Refer to the Information Displays chapter in your Owner's Manual for more details.
Active Park Assist with Parallel Parking, Perpendicular Parking, Parallel Park Out Assist*
Detects an available parallel or perpendicular parking space and automatically steers the vehicle into the space (hands-free) when you control the accelerator, gearshift and brakes. The system visually and audibly instructs you to park your vehicle or enter traffic. The button is on the center stack.
To use active park assist for parallel parking, press the button once.
To use the system for perpendicular parking, press the button twice.
Use the park out assist feature when your vehicle is at rest in a parallel parking space. Press the button, and then follow the instructions on the display. Use your direction indicator to signal from which side of your vehicle you want to exit the parking space. After the system directs your vehicle past the adjacent vehicle or object, it guides you to take control of the steering to complete the exit from the parking spot.
To stop the parking procedure, grab the steering wheel or press the control again. For complete information, refer to the Parking Aids chapter of your Owner's Manual.
110-Volt Power Outlet*
The power outlet is on the rear of the center console. You can use it to power electrical devices that require up to 150 watts.
Lane Keeping System*
Notifies you to stay in your lane through the steering system and the instrument cluster display when the front camera detects an unintentional drift out of your lane is likely to occur. The system automatically detects and tracks the road lane markings using a camera mounted behind the interior rear view mirror.
Press the button on the left steering wheel lever to switch the system on or off.
Note: The system stores the on or off setting until you manually change it, unless the system detects a MyKey. Set your preferred system settings by mode and intensity through your information display screen. Refer to the Information Displays chapter in your Owner's Manual for more details on how to change your settings. Refer to the Driving Aids chapter in your Owner's Manual for more information on the Lane Keeping System.
Automatic High Beam Control*
The system turns on high beams if it is dark enough and no other traffic is present. If it detects an approaching vehicle's headlamps or tail lamps, or street lighting ahead, the system turns off high beams before they can distract other road users. Low beams remain on.
Adaptive Cruise Control*
Adjusts your vehicle speed to a set gap between you and the vehicle in front of you in the same lane. You can select from one of four gap settings. Refer to the Cruise Control chapter of your Owner's Manual for more information.
Note: Driving aids do not replace the need to watch where the vehicle is moving and brake when necessary. Refer to your Owner's Manual for safety information, more details and limitations.
Blind Spot Information System (BLIS®)*
BLIS aids you in detecting vehicles that enter into your blind spot zone. The system displays an amber indicator light in your exterior mirrors. Refer to the Driving Aids chapter in your Owner's Manual for more information.
Autowipers*
The wipers operate when the system detects moisture on the windshield.
Note: Keep the outside of the windshield clean. Dirt, bugs and excessive road debris can prevent it from detecting rain.
To Reduce Smearing, We Recommend the Following
Note: Make sure you switch off the windshield wipers before entering a car wash.
Cross Traffic Alert*
This system is designed to warn you of vehicles approaching from the sides when the transmission is in reverse (R). It detects vehicles that approach at speeds of up to 37 mph (60 km/h). The system illuminates an amber alert indicator in the outside mirror on the side of your vehicle from which the approaching vehicle is coming. In addition, cross traffic alert also sounds an audible alert and a message appears in the information display indicating a vehicle is coming from the right or left.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
This Quick Reference Guide is not intended to replace your vehicle Owner's Manual, which contains more detailed information concerning the features of your vehicle, as well as important safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire Owner's Manual carefully as you begin learning about your new vehicle and refer to the appropriate chapters when questions arise. All information contained in this Quick Reference Guide was accurate at the time of duplication. We reserve the right to change features, operation and/or functionality of any vehicle specification at any time. Your Ford dealer is the best source for the most current information. For detailed operating and safety information, please consult your Owner's Manual.
United States
Ford Customer Relationship Center 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952)
owner.ford.com
@FordService
Canada
Ford Customer Relationship Centre 1-800-565-3673 (FORD) (TDD for the hearing impaired: 1-888-658-6805)
ford.ca
@FordServiceCA
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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