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Press the voice control on the steering wheel, and then say:
Basic Commands
Phone
Navigation1, 2
Audio
Apps
1 only available with SYNC 3
2 if equipped
3 SiriusXM may not be available in all markets. Activation and a subscription are required.
Some services may not be available in your area. Refer to your Owner's Manual, visit the website or call the toll-free number for more information.
For U.S. customers: Visit owner.ford.com or call 1-800-392-3673 (select Option 1 or 2 for language, then Option 3).
For Canadian customers: Visit syncmyride.ca or call 1-800-565-3673 (select Option 1 or 2 for language, then Option 3).
After you set your speed, you can press SET + or SET – to adjust your cruise speed. To cancel the set speed, tap the brake or press the CAN control.
*if equipped
*if equipped
SYNC is an in-vehicle communications system that works with your Bluetoothenabled phone and portable media player.
Support
The SYNC support team is available to help you with any questions you cannot answer on your own.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mph (5 km/h).
In order to use many of the features of SYNC, you must first pair and connect your phone with SYNC.
Note: If you have SYNC 3*, see the pairing instructions for SYNC 3.
To Pair Your Phone for the First Time
The System May Prompt You to
Tips
A SYNC owner account allows you to receive the latest software updates and, when you have questions, free customer support.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone book by pressing the voice control . When prompted, give a voice command.
For example, you could say, "Call Jake Smith at home". SYNC repeats the command back to you and dials the number.
Note:You can also make phone calls by pressing the voice control . When prompted, give the voice command, "Dial", then say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, the display shows the name and number of the person calling. Press the phone button to answer an incoming call. You can hang up at any time by pressing the phone button
.
Plug in your USB media devices such as phones and MP3 players, and use SYNC to play all of your favorite music.
Note: SYNC indexes your music. The more music that is stored on your device, the longer it takes SYNC to index.
Using Voice Commands to Play Music
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE
*if equipped
SYNC 3 allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth enabled phone, the touchscreen provides easy interaction with audio, multimedia, navigation*, and your phone's SYNC Applink.
Pairing Your Phone with SYNC 3
Pair your Bluetooth-enabled phone with the system before using the functions in hands-free mode. Switch on Bluetooth on your device to begin pairing. See your phone's manual if necessary.
SYNC 3 allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth enabled phone, the touchscreen provides easy interaction with audio, multimedia, navigation*, and your phone's SYNC Applink.
*if equipped
Use the Feature Bar at the bottom of the touchscreen to access the many features of SYNC 3.
Phone
After pairing your phone, you can access more phone-dependent features:
Note: Use the voice commands to make calls. Say, "Call James at home" or "Dial 555-1212". You can use the touchscreen to place calls as well. Refer to the SYNC 3 chapter of your Owner's Manual for complete details.
Navigation*
Press the Navigation* icon and then select one of two ways to find your destination:
Set a Destination
Press Destination on your touchscreen and then press Search. Enter a street address, intersection, city or a Point Of Interest (POI).
You can also use voice commands. Say, "Find POI" and then select a category, such as hotels or restaurants.
After you choose your destination, press Start. The system uses a variety of screens and visible prompts to guide you to your destination.
The navigation map shows your estimated time of arrival, remaining travel time or the distance to your destination.
Navigation Menu
While you are on your route, you can change your touchscreen view. Touch Menu on the bottom of the screen, and then select Screen View to choose from any of the following:
Settings
Touch the Settings icon to customize information within your vehicle. Adjust the clock, display, some vehicle features and sound settings.
Apps
The system supports the use of certain apps through a USB or Bluetooth-enabled device.
Each app gives you different on-screen options depending on the app's content. To find new apps, use the voice command, "Find new apps".
For more information, refer to the SYNC 3 chapter of your Owner's Manual. For support, visit the website or call the toll-free number. See the inside front cover of this guide for details.
Audio
Press the Audio icon on the touchscreen and select Sources. Choose from AM, FM, SiriusXM* and other media sources.
Using SYNC 3 to Access Digital Media
Play all of your favorite music from phones, flash drives and other devices.
Plug your device into a USB port, select Sources and then choose USB. You can even create random playlists using the Shuffle function.
Smartphone Connectivity
SYNC 3 allows you to use Apple CarPlay and Android Auto to access your phone over a USB connection.
When you use Apple CarPlay or Android Auto, you can:
For more information, refer to the SYNC 3 chapter in your Owner's Manual for details.
You can unlock and lock the vehicle without taking the key out of your pocket or purse when your intelligent access key is within 3 feet (1 meter) of your vehicle.
To unlock, touch the unlock sensor on the back of the door handle for a brief period and then pull on the door handle, being careful to not touch the lock sensor at the same time or pull the door handle too quickly.
To lock, touch the door handle lock sensor on the door for approximately one second, being careful to not touch the unlock sensor on the back of the door handle at the same time.
*if equipped
Allows you to program speed restrictions, limited volume levels, and more. For complete information, refer to the MyKey chapter in your Owner's Manual.
Remote start allows you to start the engine from outside your vehicle using your transmitter.
To Start
*if equipped
Provides a video image of the area behind the vehicle in the display in the center of the instrument panel. The image appears when the vehicle is in reverse (R) and uses green, yellow and red guides to alert you of your proximity to objects.
*if equipped
The 6-speed, dual-clutch automatic transmission is designed to offer drivers both enhanced fuel efficiency and fun-to-drive performance.
The dual-clutch technology uses electronically-shifted clutches to operate two separate transmissions, all in a small, lightweight package.
Since the clutch and gear operation are derived from a manual transmission, the PowerShift automatic transmission will drive, sound, and feel similar to a manual transmission, minus the required userinputs. For example, the transmission may exhibit mechanical noises, firm gear shifts and/or light clutch vibrations when accelerating slowly as the clutches automatically engage. These are all considered normal and expected driving characteristics.
See the Transmission chapter of your Owner's Manual for more details.
*if equipped
The active park assist system can detect an available parallel parking space and automatically steer the vehicle into that space (hands-free). The system visually and audibly guides you to park your vehicle.
Note: The driver is always responsible for controlling the vehicle, supervising the system and intervening, if required.
*if equipped
Towing your Focus behind an RV or any other vehicle may be limited. Refer to Towing the Vehicle on Four Wheels in the Towing chapter of your Owner's Manual.
After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. A short tone sounds. The headlamps turn off automatically after three minutes with any door open or 30 seconds after you close the last door. You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on.
The headlamps turn on and off automatically in low-light situations or during inclement weather. They remain on for a period of time after you switch the ignition off. You can adjust the time delay through the information display controls.
*if equipped
Light your vehicle interior with a choice of several colors with the ambient lighting feature. You can access this feature through the Settings menu for SYNC 3. Tap a color to switch on ambient lighting. Drag the colors up and down to increase or decrease the intensity. To switch ambient lighting off, press the active color once or drag the active color all the way down to zero intensity.
The traction control system helps avoid drive wheel spin and loss of traction.
If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
In certain situations (for example, stuck in snow or mud), turning the traction control off may be beneficial as this allows the wheels to spin with full engine power. You can switch this feature off in the information display or via a switch on the instrument panel.*
The lamps turn on when you open any door, press a remote control button or press the overhead control.
Press to switch off the door illumination function when you open any door.
Press again to switch the door illumination function back on.
Press to switch the overhead lamps on and off.
The system helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides, while the traction control system helps avoid drive wheel spin and loss of traction.
You can adjust your vehicle's front-row head restraints.
To raise: Pull up on the head restraint. To lower: Press the head restraint down while pressing and holding the guide sleeve adjust and release button.
To tilt the head restraint: Gently pull the top of the head restraint forward.
Note: Do not attempt to force the head restraint backward after tilting it. Instead, continue tilting it forward until the head restraint releases to the upright position.
*if equipped
Height/Recline Adjustment
Adjust the height of the driver seat by lifting the lever.
Adjust the angle of the seatback by lifting the control.
Press the heated front seat control to cycle through the various heat settings and off. More indicator lights mean warmer settings.
*if equipped
You can operate the temperature with one control, called single zone, or two, called dual zone where both the driver and front passenger can select independent temperatures using their own rotary dials.
To operate the dual zone: Use the rotary control on the passenger side. Single zone automatically shuts off. You can now adjust the driver side and passenger side temperatures independently.
To return back to single zone: Press and hold the AUTO button for a few seconds. The passenger temperature switches to the driver temperature setting.
*if equipped
The power points are on the center console or in the center console, depending on your vehicle style. You can use the power point to power your smaller electrical devices that require up to 180 watts. Run the vehicle for full-capacity use of the power point.
To prevent the battery from discharging:
You may hear a pulsing noise when just one of the windows is open. Lower an opposite window slightly to reduce this noise.
Your rear seatback can fold down for more versatile cargo storage and transport. Your vehicle may have split seatbacks* that must be folded individually.
To lower the seatback(s), do the following:
Note: Make sure you stow the seatbelt in the belt stowage clip to prevent it from getting caught in the seat latch.
*if equipped
The control is in the overhead console and includes a one-touch open and close feature. To stop the motion during a one-touch operation, press the control a second time.
*if equipped
To open the luggage compartment or liftgate from the inside of your vehicle, press the button on the instrument panel, near the headlamp switch.
With your vehicle unlocked, or with the intelligent access transmitter* within 5 feet (1.5 meters), you can open the luggage compartment or liftgate from the outside by pressing the release button under the handle and above the license plate.
You can also use the keyless remote.
*if equipped
Your vehicle displays a low tire pressure warning light in your instrument cluster when one or more of your tires are under-inflated. If this happens, stop and check your tires as soon as possible, then inflate them to the proper pressure. Refer to the Wheels and Tires chapter of your Owner's Manual for more information.
Your vehicle has a 12.4 gallon (47 liter) fuel tank capacity.
Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 15% ethanol and a minimum 87 octane rating. Do not use E85 (ethanol), diesel, fuel-methanol, leaded fuel or any other fuel because it could damage or impair the emission control system.
Put your vehicle into park (P) and switch the ignition off. Open the fuel filler door. Slowly insert the fuel filler nozzle into the fuel filler inlet, and leave the nozzle fully inserted until you finish refueling. Slowly remove the fuel filler nozzle.
Note: When refueling the vehicle fuel tank from a fuel container, use the fuel filler funnel (located in the glove compartment), and pour the fuel into the funnel.
When done, clean the funnel or properly dispose of it. Do not insert the nozzle of a fuel container or an aftermarket funnel into the fuel filler neck. This may damage the fuel system filler neck or its seal and cause fuel to run onto the ground.
You can purchase extra funnels from your authorized dealer. Refer to the Refueling section in the Fuel and Refueling chapter of your Owner's Manual for warnings and additional information.
Your spare tire and tools are under the carpeted floor panel in the rear of your vehicle.
Each system sounds an audible warning tone if there is an obstacle near the vehicle's front or rear bumpers.
See the Parking Aids chapter in your Owner's Manual for complete information on your vehicle's sensing systems.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
Gives you the ability to change gears manually, if you like. With SelectShift, you can use the toggle on the gearshift lever or paddles on the steering wheel to upshift and downshift.
*if equipped
Your new Ford vehicle comes with the assurance and support of 24-hour emergency roadside assistance.
To receive roadside assistance in the United States, call 1-800-241-3673.
In Canada, call 1-800-665-2006.
LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with your smartphone (make sure you have a scanner app installed) and you can access even more information about your vehicle.
owner.ford.com
ford.ca
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
United States
Ford Customer Relationship Center
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
owner.ford.com
@FordService
Canada
Ford Customer Relationship Centre
1-800-565-3673 (FORD)
(TDD for the hearing impaired: 1-888-658-6085)
ford.ca
@FordServiceCA
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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