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SYNC. Say the Word.
Press the voice button on the steering wheel and then say:
BASIC COMMANDS
PHONE
NAVIGATION1,2
CLIMATE1
AUDIO
APPS
Some services may not be available in your area. Refer to the SYNC 3 chapter of your Owner's Manual, visit the website or call the toll-free number for more information.
For U.S. customers: visit owner.ford.com or call 1-800-392-3673 (select Option 1 or 2 for language, then Option 3).
For Canadian customers: visit syncmyride.ca or call 1-800-565-3673 (select Option 1 or 2 for language, then Option 3).
*if equipped
*if equipped
SYNC is an in-vehicle communications system that works with your Bluetooth-enabled phone and portable media player.
SUPPORT
The SYNC support team is available to help you with any questions you cannot answer on your own.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
DRIVING RESTRICTIONS
For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mph (5 km/h).
PAIRING YOUR PHONE WITH SYNC
In order to use the many features of SYNC, you must first pair your phone with SYNC.
Note: If you have SYNC 3*, see the pairing instructions.
To Pair Your Phone for the First Time
Tips
WHY DO YOU NEED A SYNC OWNER ACCOUNT?
A SYNC owner account lets you receive the latest software updates, and if you have questions, you'll get free customer support. Visit the website or call the toll-free number for more information. See the inside front cover of this guide for details.
USING YOUR PHONE WITH SYNC
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone book by pressing the voice button and, when prompted, giving a voice command.
For example, you could say, "Call Jake Smith at home". SYNC repeats the command back to you and dials the number.
Note: You can also make phone calls by pressing the voice button . When prompted, give the voice command, "Dial", then say the phone number.
Answering Incoming Calls
Press the phone button to answer an incoming call. You can reject the call by pressing the reject call button
on the steering wheel or by using the screen.
USING SYNC TO ACCESS DIGITAL MEDIA
Plug in your USB media devices such as phones and MP3 players and use SYNC to play all of your favorite music.
Using Voice Commands to Play Music
You can use voice commands to access and play music on your digital media player when it is plugged into your media hub.
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE.
USING SYNC 3
The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth-enabled phone, the touchscreen provides easy interaction with audio, multimedia, climate control, navigation*, and your phone's SYNC 3 compatible apps.
Pairing Your Phone with SYNC 3
Pair your Bluetooth-enabled phone with the system before using the functions in hands-free mode.
PHONE
After pairing your phone, you can access more phone-dependent features:
Smartphone Connectivity
SYNC 3 allows you to use Apple CarPlay and Android Auto to access your phone over a USB connection.
When you use Apple CarPlay or Android Auto, you can:
NAVIGATION*
Press the Navigation* icon to set your destination. Select one of two ways to find your destination:
See the SYNC 3 chapter of your Owner's Manual for details.
Set a Destination
Press Destination on your touchscreen and then press Search. Enter a street address, intersection, city or a Point Of Interest (POI).
You can also use voice commands. Say, "Find POI" and then select a category, such as hotels or restaurants. After you choose your destination, press Start. The system uses a variety of screens and visible prompts to guide you to your destination. The navigation map shows your estimated time of arrival, remaining travel time or the distance to your destination.
Navigation Menu
While you are on your route, you can change your touchscreen view. Touch Menu and then select Screen View to select from these options:
CLIMATE
Access climate control features, including the temperature, airflow direction, fan speed and other climate features for you and your front passenger.
Set Your Temperature*
AUDIO
No matter how you store your music, SYNC makes it yours to enjoy when you are behind the wheel. Press the Audio icon on the touchscreen, and from here, you can easily go between AM/FM, SiriusXM and other media sources.
Set Your Radio Presets
Bring in Your Own Music
Use SYNC to play all of your favorite music from phones, flash drives and other devices. Plug your device into a USB port, select Sources and then choose USB. Wait for the system to finish indexing your music to begin listening. You can even create random playlists using the Shuffle function.
APPS
The system supports the use of certain types of apps through USB or Bluetooth-enabled devices. Each app gives you different on-screen options depending on the app's content. To find new apps, use the voice command, "Find mobile apps". For more information, refer to the SYNC 3 chapter of your Owner's Manual. For support, visit owner.ford.com or call the toll-free number. See the inside front cover of this guide for details.
CLIMATE CONTROLLED FRONT SEATS*
Press the or
seat icon repeatedly to cycle through the settings and off. More lights indicate warmer or cooler settings.
MEMORY FUNCTION*
The memory function allows a one-touch recall of personalized memory features including the driver seat, power mirrors and power steering column*. Use the memory controls on the driver door to program and then recall memory positions. To program a position, switch the ignition on. Adjust the memory features to your desired positions. Press and hold the desired preset button until you hear a single tone. You can now use these controls to recall the set memory positions. You can also program your memory seat to your transmitter. That way, when you unlock your door with the transmitter, your memory features automatically move into your saved positions. See the Seats chapter in your Owner's Manual for more details.
MOONROOF*
The moonroof controls are on the overhead console and have a one-touch open and close feature. To stop its movement during one-touch operation, press the control a second time.
![]() | Moonroof open button: Press and release to open. The moonroof stops short of the fully opened position. To open the moonroof fully, press and release the open button again. |
![]() | Moonroof close button: Press and release to close. |
![]() | Moonroof vent button: Press and release to vent. |
Sunshade Controls*
![]() | Sunshade open button: Press and release to open. The power shade automatically opens with the moonroof. You can also open the power shade with the moonroof closed. The sunshade stops short of its fully opened position for the comfort of rear passengers. To open the sunshade fully, press the control again. |
![]() | Sunshade close button: Press and release to close. |
WINDSHIELD WIPER
DE-ICER*
When you switch the heated rear window on, the windshield wiper de-icer automatically turns on.
SECURICODE ™ KEYLESS
ENTRY KEYPAD*
Invisible until touched, the keypad allows you to lock or unlock the doors. Make sure you have your five-digit factory code located on your owner's wallet card in the glove box.
To Unlock the Driver Door
Enter the factory-set, five-digit code or your personal code. You must press each number within five seconds of each other. The interior lamps light.
To Unlock All Doors
Enter the factory-set code or your personal code, then press 3·4 within five seconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the same time (with the driver door closed). You do not need to enter the keypad code first.
See the Doors and Locks chapter in your Owner's Manual for more information on how to use SecuriCode.
REMOTE START*
Remote start allows you to start your vehicle from outside your vehicle using your remote transmitter. To start, press and then press
twice within three seconds. Once inside, apply the brake while pressing the START STOP button. Shift into drive (D) and go. To switch the engine off from outside your vehicle after using your remote start, press
once. You can personalize your settings within the information display. For complete information, refer to the Keys and Remote Controls chapter in your Owner's Manual.
INTELLIGENT ACCESS*
You can unlock and lock the vehicle without taking the key out of your pocket or purse when your intelligent access key is within 3 feet (1 meter) of your vehicle. To unlock, touch the unlock sensor on the back of the door handle for a brief period and then pull on the door handle, being careful to not touch the lock sensor at the same time or pull the door handle too quickly. To lock, touch the door handle lock sensor on the door for approximately one second, being careful to not touch the unlock sensor on the back of the door handle at the same time.
INTELLIGENT ACCESS REMOTE ENTRY ICONS
DUAL AUTOMATIC TEMPERATURE CONTROL*
Press the AUTO button to switch on automatic operation, and set your preferred temperature using the left-hand side (+) or (–) button. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature. A front passenger can adjust the temperature on the passenger side by pressing the right-hand side (+) or (–) button.
EASYFOLD ® REAR-FOLDING SEATS*
The controls are on the left-hand side (accessible from the liftgate area). Press and hold the top control to lower the left seatback or the bottom control to lower the right seatback. To unfold the seatbacks, rotate each seatback up until it latches into the upright position. The seatback clicks when it locks into position.
Note: This feature is operational when the vehicle is in park (P) and the liftgate has been open for less than 10 minutes.
110-VOLT AC POWER POINT*
The power outlet is on the rear of the center console. You can use it to power electrical devices that require up to 150 watts.
POWER LIFTGATE*
You can use the power feature to open or close your liftgate.
HANDS-FREE FEATURE*
To Open Your Liftgate Hands-Free While You Are at the Liftgate
FRONT AND REAR PARKING AIDS*
The front sensors are active when the transmission is in any position other than park (P) and your vehicle is traveling at a low speed. When your vehicle approaches an object, a warning tone sounds. When your vehicle moves closer to an object, the warning tone repeat rate increases. The rear sensors are active only when the transmission is in reverse (R). As your vehicle moves closer to the obstacle, the rate of the audible warning increases.
SIDE SENSING SYSTEM*
The side sensing system uses the front and rear side sensors to detect and map obstacles that are near the sides of your vehicle. The side sensors are active when the transmission is in any position other than park (P). As the object comes closer to the side of your vehicle, the rate of the audible warning increases.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
LANE KEEPING SYSTEM*
This system notifies you to stay in your lane through the steering system and the instrument cluster when the front camera detects an unintentional drift out of your lane is likely to occur.
Select from three notification modes within your information display:
Alert: Provides a steering wheel vibration.
Aid: Provides an assistance steering torque input toward the lane center.
Alert + Aid: Provides an assistance steering torque input toward the lane center. If your vehicle continues drifting out of the lane, the system provides a steering wheel vibration.
Press the button on the direction indicator stalk to switch the system on or off.
DRIVER ALERT*
The system automatically monitors your driving behavior using various inputs
including the front camera sensor. If the system detects that your driving alertness is reduced below a certain threshold, the system will alert you using a tone and a message in the information display.
Switch the system on or off using the information display. When activated, the system monitors your alertness level based upon your driving behavior in relation to the lane markings and other factors. See the Driving Aids chapter in your Owner's Manual for more information.
TILTING HEAD RESTRAINTS
The front and rear outboard head restraints tilt for extra comfort. To tilt the head restraint, do the following:
REAR VIEW CAMERA
The feature provides a video image of the area behind the vehicle. The image automatically appears in the touchscreen when the transmission is in reverse (R) and operates at speeds below 3 mph (5 km/h). The system uses green, yellow and red guides to alert you of your proximity to objects. See the Parking Aids chapter of your Owner's Manual for more information.
Note: If mud, water or debris obstructs the camera's view, clean the lens with a soft, lint-free cloth and non-abrasive cleaner.
DRIVE CONTROL*
You can configure your steering modes when your transmission is in drive (D) or sport (S). The configuration remains active until you change it. Select or change your steering mode through the main menu within the information display:
BLIS ® (BLIND SPOT INFORMATION SYSTEM)*
Aids you in detecting vehicles that may have entered into your blind spot area on both sides of the vehicle, extending rearward from the exterior mirrors to approximately 13 feet (4 meters) beyond the bumper. The system illuminates an amber alert indicator in the outside mirror on the side of your vehicle from which the approaching vehicle is coming. In addition, the yellow alert indicator flashes if the direction indicator is on when a Blind Spot Information System alert is active.
CROSS TRAFFIC ALERT*
Warns you of vehicles approaching from the sides when the transmission is in reverse (R). It detects vehicles that approach at speeds of up to 37 mph (60 km/h). The system illuminates an alert indicator in the outside mirror on the side of your vehicle from which the approaching vehicle is coming. In addition, cross traffic alert also sounds an audible alert and a message appears in the information display.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
REMOTE CONTROL FRONT WINDOWS
You can open the front windows for a short time after you unlock your vehicle with the remote control. After you unlock your vehicle, press and hold the remote control unlock button to open the windows. Release the button once movement starts. Press the remote control lock or unlock button to stop movement.
Note: To operate this feature, accessory delay must not be active.
Note: You can switch this feature on and off in the information display, or see an authorized dealer.
REFUELING
When Fueling Your Vehicle
FUEL FILLER FUNNEL
When using a portable fuel container, insert the fuel funnel (found under the luggage compartment floor), and pour the fuel into the funnel. Do not use aftermarket funnels as they do not work with the capless fuel system and may cause damage. Properly clean or dispose of the funnel after each use.
FUEL TANK CAPACITY AND FUEL INFO
Depending on your drive type, your vehicle's fuel tank capacity can vary. All-wheel drive vehicles have an 18.5 gallon (70.0 liter) fuel tank capacity. Front-wheel drive vehicles have an 18.4 gallon (69.5 liter) fuel tank capacity. Use only regular unleaded gasoline with a minimum octane rating of 87 or higher. Do not use E85 fuels because your vehicle was not designed to run on fuels with more than 15% ethanol.
MYKEY ®
MyKey allows you to program certain driving restrictions in order to promote good driving habits. You can program things like speed restrictions and limited volume levels. For complete information, refer to the MyKey chapter in your Owner's Manual.
AUTO-START-STOP*
The system helps reduce fuel consumption by automatically shutting off and restarting the engine when your vehicle is stopped. The engine restarts automatically when you release the brake pedal. In some situations, your vehicle may restart automatically, for example to maintain interior comfort or recharge the battery. To switch this feature off, press the button on the center console. The button lights. Press the
button again to restart the feature, or restart the vehicle. See the Unique Driving Characteristics chapter in your Owner's Manual for more details.
CONFIGURABLE DAYTIME RUNNING LAMPS*
When you switch the feature on in the information display, the daytime running lamps turn on when you are driving, the lighting control is in the autolamps position and the headlamps are off. You can switch the configurable daytime running lamps feature on or off using the information display controls. See the Lighting chapter in your Owner's Manual for complete information.
TIRE PRESSURE MONITORING SYSTEM
Your vehicle illuminates a low tire pressure warning light in your instrument cluster when one or more of your tires are under-inflated. You can use the left information display to view the Tire Pressure On-demand screen. It displays your current individual tire pressures. Refer to the Tire Pressure Monitoring System section in the Wheels and Tires chapter of your Owner's Manual for more information.
LOCATION OF SPARE TIRE AND TOOLS
Your spare tire and tools are beneath the carpeted floor panel in the rear of your vehicle. The spare tire is designed for emergency use only and should be replaced as soon as possible. For complete details on changing your tire, refer to the Wheels and Tires chapter in your Owner's Manual.
ROADSIDE ASSISTANCE
Your new Ford vehicle comes with the assurance and support of 24-hour emergency roadside assistance. To receive roadside assistance in the United States, call 1-800-241-3673. In Canada, call 1-800-665-2006.
COLLISION WARNING SYSTEM*
This system alerts you of certain collision risks. The system's sensor detects your vehicle's rapid approach to other vehicles traveling in the same direction as your vehicle. When your vehicle rapidly approaches another vehicle, a red warning light flashes and a tone sounds. The brake support system assists you in reducing any collision speed by pre-charging the brakes. If the risk of collision continues to increase after the audio-visual warning, the brake support prepares the brake system for rapid braking. The system does not automatically activate the brakes, but if you press the brake pedal even lightly, the brakes apply full stopping power.
TOWING YOUR VEHICLE
Towing your vehicle behind an RV or any other vehicle may be limited. Refer to Towing the Vehicle on Four Wheels in the Towing chapter of your Owner's Manual.
This Quick Reference Guide is not intended to replace your vehicle Owner's Manual, which contains more detailed information concerning the features of your vehicle, as well as important safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire Owner's Manual carefully as you begin learning about your new vehicle and refer to the appropriate chapters when questions arise. All information contained in this Quick Reference Guide was accurate at the time of duplication. We reserve the right to change features, operation and/or functionality of any vehicle specification at any time. Your Ford dealer is the best source for the most current information. For detailed operating and safety information, please consult your Owner's Manual.
LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with your smartphone (make sure you have a scanner app installed) and you can access even more information about your vehicle.
owner.ford.com (U.S.)
ford.ca (Canada)
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
United States
Ford Customer Relationship Center 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952)
owner.ford.com
@FordService
Canada
Ford Customer Relationship Centre 1-800-565-3673 (FORD) (TDD for the hearing impaired: 1-888-658-6805)
ford.ca
@FordServiceCA
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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