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GENERAL
AUDIO
NAVIGATION 1, 2
PHONE
CLIMATE 1
SIRIUSXM ® TRAFFIC AND TRAVEL LINK 1, 2, 3
APPS
1available only with SYNC 3
2if equipped
3SiriusXM may not be available in all markets. Activation and a subscription are required.
Some services may not be available in your area. For more complete information on SYNC, refer to the SYNC 3 chapter of your Owner's Manual, visit the website or call the toll-free number.
For U.S. customers, visit owner.ford.com or call 1-800-392-3673.
For Canadian customers, visit syncmyride.ca or syncmaroute.ca or call 1-800-565-3673.
![]() | Switches off the headlamps. |
![]() | Switches on the parking lamps, instrument panel lamps, license plate lamps and rear lamps. |
![]() | Switches the headlamps on. |
![]() | Autolamps: Automatically turns the exterior lamps on in low-light situations. |
VOL+ or VOL– | Press to increase or to decrease volume levels. |
![]() ![]() | Press to access the previous or next media selection. |
![]() | Press to silence the current media. |
M | Press repeatedly to scroll through available audio modes. |
![]() | Press to access voice recognition. |
![]() | Press to end a call. |
![]() | Press to access phone mode or to answer a phone call. |
Getting Started with Your SYNC System
SYNC is an in-vehicle communications system that works with your Bluetooth wireless technology-enabled phone and portable media player.
SUPPORT
SYNC support is available at your regional Ford website
www.syncmyride.com (United States)
www.syncmyride.ca or www.syncmaroute.ca (Canada)
DRIVING RESTRICTIONS
For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mph (5 km/h).
PAIRING YOUR PHONE WITH SYNC
Wireless pairing of your phone with SYNC allows you to make and receive hands-free calls.
To Pair Your Phone for the First Time:
Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone and downloading your phone book.
PHONE CONTROLS
You can use the phone buttons on your steering wheel to answer, reject or end a call.
HELPFUL HINTS
PHONE MENU
Through your phone menu, you can access your call history, phone book, text messages, phone settings and system settings. Press the PHONE button to enter the phone menu. Then you can scroll through the menu and select the feature you want to view.
SYNC MOBILE APPS
AppLink enables voice and steering wheel control of certain smartphone apps. Once an app is running through AppLink, you can control the main features of the app through voice commands and steering wheel controls.
Note: You must pair and connect your smartphone to SYNC to access AppLink.
USING SYNC TO ACCESS DIGITAL MEDIA
Using the system, you can access media from your iPod, Bluetooth device and most USB drives. SYNC also supports audio formats, such as MP3, WMA, WAV and ACC.
MEDIA SOURCES
Press the AUX or MEDIA button to view your sources. Use the directional arrows and OK button to select your source. You can also use the steering wheel audio controls.
SYNC 3 allows you to interact with a variety of features using the touchscreen and voice commands. The system provides easy use of the system elements like audio, phone, mobile apps and settings.
USING THE TOUCHSCREEN
Use the touchscreen to navigate the SYNC 3 features. The status bar on the top of the screen contains the home button, clock, outside temperature and status bar icons that inform you about the system. The feature bar allows you to select system features like audio and settings. For your safety, some features are speed-dependent. Their use is limited to when your vehicle speed is less than 3 mph (5 km/h).
UPDATING YOUR SYSTEM
System updates are available through the local Ford website using a USB or by connecting your vehicle to a Wi-Fi network connection. With a network connection, you can have your SYNC 3 system update automatically as well. Please see the SYNC 3 section of your Owner's Manual for more information on updating your system.
USING VOICE RECOGNITION
Using voice commands allows you to keep your hands on the wheel and focus on what is in front of you. To activate the SYNC 3 voice commands, press the voice button on the steering wheel and wait for the prompt.
You can find the available voice commands in the SYNC 3 chapter of your Owner's Manual or in the Commonly Used Voice Commands in this guide.
PAIRING YOUR PHONE FOR THE FIRST TIME
Switch on Bluetooth on your device to begin pairing. Check the compatibility of your device on the local Ford website. To add a phone:
USING YOUR CONNECTED PHONE
To make calls, select from your contacts, recent calls or dial the number on the phone keypad. From the phone menu you can also adjust phone settings, change devices or mute your phone. The do not disturb mode rejects all incoming calls and switches off ring tones and alerts.
ANDROID AUTO AND APPLE CARPLAY
To use Apple CarPlay and Android Auto, connect your device to a front row USB port and follow the instructions on the touchscreen. Certain SYNC 3 features are not available when you are using Apple CarPlay or Android Auto. Android Auto may need to be enabled from the settings menu. You can switch Apple CarPlay or Android Auto off through the settings menu. See the SYNC 3 chapter of your Owner's Manual for more information.
CONNECTED VEHICLE
A connected vehicle has technology that allows your vehicle to connect to a mobile network and to access a range of features. When used in conjunction with the FordPass App, this technology could allow you to monitor and control your vehicle further, for example checking the tire pressures, the fuel level and the vehicle location. For additional information, refer to the local Ford website. The modem has a SIM. The modem was enabled when your vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.
AUDIO
You can select from a variety of entertainment options, including AM/FM radio, USB, Bluetooth Stereo and Apps.
PRESETS
To set a new preset, tune to the station and then press and hold one of the preset buttons. The audio mutes briefly while the system saves the station and then returns. To access additional presets, swipe left.
NAVIGATION
You can set your destination using the text entry or map screen. Using text entry, you can search by entering all or part of the destination, such as the Address, Intersection or City. Using the map screen, you can select a location on the map, then select Start to begin the route guidance.
You can adjust the map to display in two-dimensional or three-dimensional mode. You can also zoom in or out on the map by using a pinching gesture. During route guidance, you will see a turn indicator, points of interest on the map, your current road and an option to mute the guidance prompts. You can press the button in the top left-hand corner of the main map to display estimated time of arrival, remaining travel time or distance to destination.
SETTINGS
Under the Settings menu, you can access and adjust the settings for many of the system features. Once you select a tile, press the to view an explanation of the feature or setting.
CLIMATE
You can adjust climate control features, including the temperature, airflow direction, fan speed and other climate features. You can also use voice commands to make climate adjustments.
APPS
The system allows you to interact with select mobile apps while keeping your eyes on the road. Voice commands, your steering wheel buttons or a quick tap on your touchscreen give you advanced control of compatible mobile apps. You can also stream your favorite music or podcasts, share your time of arrival with friends and keep connected safely. For more information on connecting apps to your system, please see the SYNC 3 chapter of your Owner's Manual.
FOLDING THE SECOND-ROW SEATS
Folding the second-row outboard seat
Pull up the handle on the side of the seat cushion (A) by the door to fold the seat backrest.
Folding the second-row center seat
Pull the handle on the upper right of the seat backrest (B) to release the folding seat latch.
To return the second-row seats to an upright seating position
Lift the seat backrest toward the rear of the vehicle. Rotate the seat backrest until you hear a click, locking it in the upright position.
ADJUSTING THE SECOND-ROW SEAT FOR EASY ENTRY*
You can move the outboard seats forward to allow access to the third-row seats. Pull the handle on the upper right of the seat backrest (C) to tilt the seat forward. You can then slide the complete seat forward.
To return the seat to an upright seating position
Slide the seat rearward while pulling down on the seatback until the latch fully engages. To move the seat farther back, pull the lever under the front of the seat and slide it backward.
RECLINING REAR SEATS*
To recline the second-row outermost seat, pull the release handle on the outermost side of the seat cushion and adjust the seat backrest to your desired position. The third-row seat may have power recline buttons on the quarter trim panel on each side of the vehicle.
* if equipped
POWER HEAD RESTRAINTS*
Press the button on the head restraint or the button on the instrument panel to the left of the steering wheel to fold the third-row outermost head restraints.
POWER SEATS*
You can adjust your seat in a variety of ways to help find the best fit for you. The seat controls are on the side of the seat. Using these controls, you can adjust seat height, recline, lumbar support* and the head restraint.* See the Power Seats chapter in your Owner's Manual for more information.
POWER FOLDING SECOND-ROW BENCH SEATS*
The control for the power folding second-row bench seats is located on the quarter trim panel. Press the top right button to fold the left seatback.
Press the middle right button to fold the middle seatback. Press the bottom right button to fold the right seatback. To return the seatback to the original position, rotate the seatback up until the seatback latches in the upright position. The seatback clicks when it is locked into position.
POWER FOLDING THIRD-ROW SEAT*
The third-row seat uses a power-activated seatback release. Fold one side or both down for more flexibility. The controls are on the left-hand rear quarter trim panel, accessible from the liftgate area.
Note: Make sure you unfasten all of the seatbelts and fold the head restraints down first.
To lower
See the Seats chapter in your Owner's Manual for more information.
Note: The power folding seats operate for 10 minutes after you switch the ignition off. The transmission must be in park (P) and the liftgate or liftgate glass must be open.
MOONROOF*
The moonroof controls are on the overhead console and have a one-touch open and close feature. To stop its movement during one-touch operation, press the control a second time.
![]() | Press and release to open the moonroof. The moonroof stops short of the fully opened position. To open the moonroof fully, press and release the control again. |
![]() | Press and release to close the moonroof. |
![]() | Press and release to vent the moonroof. |
![]() | Press to open the sunshade. The sunshade stops short of its fully opened position for the comfort of rear passengers. To open the sunshade fully, press the control again. |
![]() | Press to close the sunshade. |
DRIVER ALERT*
The system automatically monitors your driving behavior using various inputs, including the front camera sensor. If the system detects that your driving alertness is reduced below a certain threshold, the system will alert you using a chime and a message in the information display. Switch the system on or off using the information display.
BLIND SPOT INFORMATION SYSTEM (BLIS) WITH TRAILER TOW AND CROSS TRAFFIC ALERT*
This system is designed to aid you in detecting vehicles that may have entered the detection area zone. The detection area is on both sides of your vehicle and trailer, extending rearward from the exterior mirrors to the end of your trailer. Cross traffic alert warns you of vehicles approaching from the sides when the transmission is in reverse (R). When a trailer is attached and you have set up a Blind Spot Trailer, the system becomes active when driving forward above 6 mph (10 km/h). Refer to the Driving Aids chapter in your Owner's Manual for more information.
Note: NEVER use BLIS or cross traffic alert as a replacement for using the interior and exterior mirrors and looking over your shoulder before changing lanes. These systems are not replacements for careful driving.
AUTOMATIC TRANSMISSION
Putting your vehicle in or out of gear:
ELECTRONIC LIMITED SLIP DIFFERENTIAL*
The system is used to control slip across the differential to provide added traction during various drive conditions. The system directs torque, enabling you to drive over terrain and road conditions that a conventional axle cannot. The system is active all the time and requires no input from the driver.
LOCKING FUNCTION *
Engaging the locker system electronically locks the differential, causing both half shafts to turn at the same rate and increasing traction during off-road events. The locker mode may automatically disengage based on certain conditions, such as vehicle speed.
LANE KEEPING SYSTEM
When you switch the system on and the system detects an unintentional drift out of your lane is likely to occur, the system notifies or assists you to stay in your lane through the steering system and information display. Depending on the feature operation mode you select, the system provides a warning by vibrating the steering wheel (Alert Mode) or a steering assistance (Aid Mode) by gently counter steering your vehicle back into the lane. The system can also provide both warning (vibrating the steering wheel) and steering assistance (gently counter steering your vehicle back into the lane) while Aid+Alert mode is selected. You can switch the system on or off by pressing the button on the Center Console. Refer to the Driving Aids chapter of your Owner's Manual for system operation and limitations.
SELECTABLE DRIVE MODES
The Selectable Drive Mode System optimizes steering, handling and powertrain response. Changing the drive mode automatically changes the functionality of the electronically power-assisted steering system, the electronic stability control and traction control, the electronic throttle control and the driveline settings. The system automatically tailors your vehicle configuration for each mode you select.
Note: Mode changes are not available when the ignition is off or when the engine is not running.
On-Road Modes
Normal: For everyday driving.
Sport: For aggressive on-road driving.
Tow Haul: For improved transmission operation when towing a trailer or a heavy load.
Eco: For efficient and responsible driving.
Off-Road Modes
Snow/Wet (4X2) or Grass/Gravel/Snow (4WD): For firm surfaces covered with loose or slippery material such as packed snow, ice, water, grass or a thin layer of gravel or sand.
Sand: For soft, dry sand or deep gravel.
Mud/Rut: For muddy, rutted, soft or uneven terrain.
Note: Certain drive modes are not available based on gear shifter position. If a mode is unavailable due to a system fault, the mode defaults to Normal.
INTELLIGENT ACCESS*
You can unlock and lock the vehicle without taking the key out of your pocket or bag when your intelligent access key is within 3 feet (1 meter) of your vehicle. To unlock, touch the unlock sensor on the back of any door handle for a brief period and then pull on the door handle, being careful to not touch the lock sensor at the same time or pull the door handle too quickly. To lock, touch the door handle lock sensor on any door for approximately one second, being careful to not touch the unlock sensor on the back of the door handle at the same time.
ADVANCED CARGO MANAGEMENT SYSTEM*
A storage compartment is located in the floor of the rear cargo area. The cover operates on friction hinges. Lift up on the handle to open the cover. To close, lower the cover. With the advanced system, there is an additional cover with an extra storage compartment underneath. This cover also operates on friction hinges. Lift up on the handle to open the cover. To close, lower the cover.
FORWARD DIVIDER *
To move the board into the divider position, lift up on the handle and position the board vertically at a 90° angle. The board can be put in any position between a 0° and a 90° angle.
CARGO SHELF *
Note: Before moving the board into the shelf or rear barrier (bulkhead) position, you may need to flip down the hooks. To move the board into the shelf position, lift the board and move it to the horizontal position. Once the board is horizontal, insert the forward-facing nubs into the hooks on either side. For the short wheel base system, it is necessary for the second panel located toward the front of the vehicle to be raised up when the seats are folded down. For the long wheel base system, it is necessary for the second panel located toward the front of the vehicle to be raised up.
REAR BARRIER (BULKHEAD POSITION)
To move the board into the rear barrier or bulkhead position, lift the board and move it to the vertical position. Once the board is vertical, insert the rearward-facing nubs into the hooks on either side.
REMOTE START*
Remote start allows you to start the engine from outside of your vehicle using your key. To start, press and then press
twice within three seconds. Before driving your vehicle, you must press the push button ignition switch on the instrument panel while applying the brake pedal. You can also turn your vehicle off from outside after a remote start by pressing
once. If your vehicle is equipped with remote feedback, an LED on the key provides status feedback of remote start or stop commands. A solid green light means the remote start or extension was successful, while a blinking red light means the remote start or stop has failed. A solid red light means that the remote stop was successful and the engine is off. When the system is waiting for a status update from the vehicle, you will see a blinking green light.
POWER LIFTGATE OPERATION*
You can open your power liftgate three different ways:
To close, press and release the liftgate control button on the bottom inside edge of the liftgate. For more information, refer to the Power Liftgate chapter in your Owner's Manual.
LIFTGATE WINDOW*
To open the liftgate window, press the release button above the license plate. You can then pull the liftgate glass upward.
HANDS-FREE LIFTGATE OPERATION*
Make sure you have your key fob within 3 feet (1 meter) of the liftgate.
MEMORY FUNCTION*
The memory function allows a one-touch recall of personalized memory features, including the driver seat, power mirrors, adjustable pedals* and power steering column*. Use the memory controls on the driver door to program and then recall memory positions. To program a position, switch the ignition on. Adjust the memory features to your desired positions. Press and hold the desired preset button until you hear a single tone. You can now use these controls to recall the set memory positions. You can also program your memory seat to your transmitter. That way, when you unlock your door with the transmitter, your memory features automatically move into your saved positions. See the Seats chapter in your Owner's Manual for more details.
SECURICODE™ KEYLESS ENTRY KEYPAD
The SecuriCode keypad is near the driver window and illuminates when touched. The keypad allows you to lock or unlock the doors without a key. You can operate the keypad with the factory set, five-digit entry code found on the owner's wallet card in the glove box or by using your personal code. You must press each number within five seconds of each other.
To Unlock the Driver Door
Enter the factory-set code or your personal code. The interior lamps light.
To Unlock All Doors
Enter the factory-set code or your personal code, then press 3·4 within five seconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the same time (with the driver door closed). You do not need to enter the keypad code first.
See the Doors and Locks chapter in your Owner's Manual for more information on how to use SecuriCode.
POWER RUNNING BOARDS*
When active, the running boards extend down and out when you open the doors. They return to the stowed position after a two-second delay when you close the doors. To enable and disable the power running board feature, refer to the Information Displays chapter in your Owner's Manual.
Note: Do not use the running boards, front and rear hinge assemblies, running board motors or the running board underbody mounts to lift the vehicle when jacking. Always use proper jacking points. See your Owner's Manual for details.
SELECTSHIFT ® AUTOMATIC TRANSMISSION*
With SelectShift automatic transmission, you can change gears without a clutch. You can use Progressive Range Selection (PRS) or Manual (M) mode. Progressive Range Selection gives you the ability to lockout gears from the automatic shifting range. With the transmission selector in drive (D), push the (–) button to activate PRS. The available and selected gears display on the instrument cluster. Push the (–) button again to lock out gears beginning with the highest gear. Push the (+) button to unlock gears and allow the transmission to shift to higher gears. Manual Mode gives you the ability to manually select the gear you desire. Press the (+) button to upshift and the (–) button to downshift. Once in Manual mode, press (M) again to deactivate manual control. For more information and system operation, please see the Transmission chapter of your Owner's Manual.
REFUELING
When refueling your vehicle:
If you are refilling your tank from a fuel container, make sure you use the fuel filler funnel included with your vehicle. Using an aftermarket funnel may not work with the capless system and could cause damage to your vehicle. For more information and for your fuel filler funnel location, please see the Fuel and Refueling chapter of your Owner's Manual.
FUEL TYPE AND FUEL TANK CAPACITY
Your vehicle has a 23.2 gallon (87.8 liter) fuel tank capacity. For vehicles with the MAX package, the fuel tank capacity is 27.8 gallons (105.2 liters). We recommend regular unleaded gasoline with a pump (R+M)/2 octane rating of 87. To provide improved performance, we recommend premium fuel for severe-duty usage, such as trailer towing. Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 15% ethanol and a minimum octane rating of 87.
TIRE PRESSURE MONITORING SYSTEM
The tire pressure monitoring system allows you to view the tire pressure readings through the information display. When one or more of your tires are under-inflated, your vehicle turns on the low tire pressure warning light in the instrument cluster. If this happens, stop and check your tires as soon as possible. Inflate them to the proper pressure. Refer to the Wheels and Tires chapter of your Owner's Manual for more information.
LOCATION OF SPARE TIRE AND TOOLS
The spare tire is under the vehicle, just forward of the rear bumper. The jack and tools are under the access panel located in the floor compartment behind the rear seat. A dissimilar spare tire is designed for emergency use only and should be replaced as soon as possible. For complete details on changing your tire, refer to the Wheels and Tires chapter of your Owner's Manual.
Roadside Assistance
Your new Ford Expedition comes with the assurance and support of 24-hour emergency roadside assistance. To receive roadside assistance in the United States, call 1-800-241-3673.
In Canada, call 1-800-665-2006.
Ford Motor Company gives you peace of mind with the complimentary Roadside Assistance Program. Services are available from the warranty start date and last for 5 years or 60,000 miles (100,000 km), whichever occurs first.
Roadside Assistance is honored throughout the 50 states, Puerto Rico and Canada.
Towing services are available to any qualified Ford or Lincoln dealer within the distance limits stated in your Owner's Manual.
If you're out of warranty coverage but need Roadside Assistance, you can still access the service you need by paying a one-time fee.
For additional information please visit:
US: https://owner.ford.com/service/roadside-assistance.html
Canada: https://www.ford.ca/owners/packages/roadside-assistance
The Sykes4Ford Roadside App (Canada only) is available via the Apple App Store ® or Google Play™.
U.S. ROADSIDE ASSISTANCE 1-800-241-3673
24 hours a day, 7 days a week
CANADA ROADSIDE ASSISTANCE
1-800-665-2006 or download the Sykes4Ford App
For future quick reference, enter your vehicle information on the back of your Roadside Assistance Card and place it in your wallet.
This Quick Reference Guide is not intended to replace your vehicle Owner's Manual, which contains more detailed information concerning the features of your vehicle, as well as important safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire Owner's Manual carefully as you begin learning about your new vehicle and refer to the appropriate chapters when questions arise. All information contained in this Quick Reference Guide was accurate at the time of duplication. We reserve the right to change features, operation and/or functionality of any vehicle specification at any time. Your Ford dealer is the best source for the most current information. For detailed operating and safety information, please consult your Owner's Manual.
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with your smartphone (make sure you have a scanner app installed) and you can access even more information about your vehicle.
UNITED STATES
Ford Customer Relationship Center 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952)
owner.ford.com
@FordService
CANADA
Ford Customer Relationship Centre 1-800-565-3673 (FORD) (TDD for the hearing impaired: 1-888-658-6805)
ford.ca
@FordServiceCA
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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