Ford EDGE 2021 Manual

VOICE INTERACTION

Voice Interaction allows you to control vehicle features using conversational requests.

TO BEGIN A VOICE INTERACTION, YOU CAN EITHER:

• Press the voice interaction button on the steering wheel.
• Say the selected wake word.

ONCE YOU HAVE STARTED A VOICE INTERACTION, YOU CAN SPEAK TO THE SYSTEM IN A CONVERSATIONAL MANNER. SOME EXAMPLES INCLUDE:

General Examples

• Start Over.
• Cancel.
• Help.

Entertainment Examples

• Play The Beatles.
• Show music by The Beatles.
• Set the station to 101.9 FM.

Climate Examples

• I am cold.
• Set the temperature to 65 degrees.

Phone Examples

• Call Henry.
• Dial (phone number).
• Send a text message to Henry.
• Read my message from Henry.

App Examples

• Mobile Apps.
• List Mobile Apps.
• Find Mobile Apps.

Navigation Examples

• Drive to 1 American Road in Dearborn, Michigan.
• Show me directions to the Golden Gate Bridge.
• Show me directions to Oakwood Boulevard and Pellham Road.
• Cancel route.

For more information about using voice interaction and for troubleshooting information, please see the Owner's Manual in your vehicle's head unit.
Some services may not be available in your area. Refer to your Owner's Manual in the head unit, visit the website or call the toll-free number.
FOR U.S. CUSTOMERS:
Visit owner.ford.com or call 1-800-392-3673.
FOR CANADIAN CUSTOMERS:
Visit syncmyride.ca or syncmaroute.ca or call 1-800-565-3673.

LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with your smartphone (make sure you have a scanner app installed) and you can access even more information about your vehicle.
owner.ford.com (U.S.)

ford.ca (Canada)

INSTRUMENT PANEL

1. POWER ADJUSTABLE STEERING COLUMN*
   Use the control on the side of the steering column to adjust the position.
2. ADAPTIVE CRUISE CONTROL*
   Adaptive Cruise Control adjusts your speed to maintain a set distance between your vehicle and the vehicle in front of you in the same lane. You can select from one of four gap settings by pressing the gap controls on the steering wheel. To set a cruise speed, switch cruise control on, accelerate to the desired speed and press the SET- or RES+ button. An indicator light, the current gap setting and your set speed appear in the information display. Press CNCL to cancel cruise control, press the RES+ button to return to the set speed and gap setting and press the OFF button or switch off the ignition to turn cruise control off. The system can also bring your vehicle to a complete stop and may resume going forward in stop-and-go traffic. Lane Centering* is designed to help keep your vehicle in the center of the lane by applying continuous assistance steering torque input toward the lane center on highways. To switch it on, press the button.
   Note: Driving aids do not replace the need to watch where the vehicle is moving and brake when necessary.
   Refer to the Adaptive Cruise Control chapter in your Owner's Manual for safety information, more details and limitations.
3. INFORMATION DISPLAY*
   Displays information about various systems in your vehicle. Use the left information display controls on the steering wheel to choose and confirm settings and messages. For your safety, some features are speed-dependent and could be unavailable when your vehicle is above a certain speed. Refer to the Adaptive Cruise Control chapter of your Owner's Manual for more information.
4. LANE KEEPING SYSTEM
5. SELECTSHIFT AUTOMATIC TRANSMISSION*
   With SelectShift automatic transmission, you can use the paddles on your steering wheel to shift your transmission manually.
   Pull the (+) paddle on the steering wheel to activate SelectShift.
   To change gears:
   • Pull the right paddle (+) to upshift.
   • Pull the left paddle (–) to downshift.
     For more information and system operation, please see the Automatic Transmission chapter of your Owner's Manual.
6. AUTOWIPERS*
   The autowiper system turns the wipers on only when moisture is present on the windshield.
   The wiper speed depends on how much moisture the system detects and the sensitivity setting.
7. PUSH BUTTON IGNITION
   You can start your vehicle by pressing the START STOP button while fully pressing down on the brake pedal. Press the button again, without applying the brake, to switch the engine off. If you leave your vehicle idling for an extended period of time, the engine shuts down automatically. Before this happens, a message appears in the information display, allowing you time to override the shutdown feature.
   Note: A valid key must be inside the vehicle for the ignition to start.

*if equipped

*if equipped

To pair subsequent phones, please see the Information and Entertainment Display chapter in your Owner's Manual.

Phone Menu
To make calls, select from your contacts, recent calls, favorites or dial the number on the phone keypad. From the phone menu, you can also check your messages or email, adjust phone settings, change devices or place your device in Do Not Disturb mode. The Do Not Disturb mode rejects all incoming calls and switches off ring tones and alerts. The Do Not Disturb mode rejects all incoming calls and switches off ring tones and alerts.
If your phone has a voice service such as Siri, you may also see a button to access this feature in the phone menu.

INFORMATION AND ENTERTAINMENT DISPLAY

Receiving Calls
To accept the call, select Accept on the touchscreen or press the phone button on the steering wheel.
To reject the call, select Reject on the touchscreen.

During a Phone Call
When you take a phone call, the screen displays the contact's name and number, the call duration and the phone signal strength and battery. You can also select End Call, Keypad, Mute or Privacy during the call. Selecting privacy transfers the call to your cell phone.

Text Messages
The system can receive and notify you of text messages. You can use the touchscreen to select to hear or see the text messages, call the sender or reply to the text message. You can switch text message notifications on and off in the Settings menu. For more information, please see the Phone chapter of your Owner's Manual.

Apps
The first time you start an app through the system, you could be asked to grant certain permissions. Some apps will work with no setup. Others require you to configure some personal settings before you can use them. To access the apps, select the apps option on the feature bar.

Apple CarPlay^® And Android Auto^™
To use Apple CarPlay and Android Auto, pair your device and follow the instructions on the touchscreen. Certain system features are not available when you are using Apple CarPlay or Android Auto. Android Auto may need to be enabled from the settings menu. You can switch Apple CarPlay or Android Auto off through the settings menu. See the Apps chapter of your Owner's Manual for more information.

Updating the Vehicle Systems Wirelessly
You can update your vehicle system wirelessly by making sure Vehicle Connectivity and Automatic System Updates are switched on. When an update is available, tap the notification icon and follow the prompts on the screen. To make sure you receive all updates, set a recurring schedule and connect to Wi-Fi. Updates may take longer if not connected to Wi-Fi, or may not download at all. You can schedule a convenient time for the update to complete. An update can take up to 30 minutes and cannot be canceled once it has been started.
During an update, you will not be able to drive your vehicle, start the vehicle, charge the vehicle* or use remote controls to lock and unlock the vehicle. The alarm, central locks and door chimes are disabled. The electronic door lock will not function during an update. You can open the doors using the mechanical latch if child locks are not on. Pull the handle until it stops to use the mechanical latch.
*if equipped

Navigation

You can set your destination using the text entry or map screen. Using text entry, you can enter your destination using the keyboard. Press Search and select the destination from the list on the screen. Press Start to begin navigation. Using the map screen, you can press and hold a location on the map to place a pin. Press the to begin the route guidance. Through the menu button, you can change the format of the map, switch live traffic on and off, update the map and navigate to a recent destination or saved destination.
During route guidance, you can adjust the guidance prompt volume by turning the volume control when a guidance prompt plays. To repeat an instruction, press the turn indicator. To cancel route guidance, press the button.

Connected Vehicle
The modem allows you to connect your vehicle to the Internet to use when you are on the road. See your Owner's Manual to enable the modem using the FordPass App. Once the modem is enabled, you can locate and remotely start, lock and unlock your vehicle. You can also access automatic system updates. More information is available through the FordPass App.
The modem has a SIM. The modem was enabled when your vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example, diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example, cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.
*if equipped

FRONT FOG LAMPS*
Press to switch the fog lamps on or off.
When the lighting control is in the autolamps position, you cannot switch the fog lamps on unless the headlamps are on.

ADAPTIVE FRONT LIGHTING*
The headlamp beams move in the same direction as the steering wheel, providing more visibility when driving around curves. To use, place the lighting control into the autolamps position.

MOONROOF*
The moonroof controls are on the overhead console and have a onetouch open and close feature. To stop its movement during one-touch operation, press the control a second time.

	Press and release to open the moonroof. The moonroof stops short of the fully opened position. To open the moonroof fully, press and release the control again.
	Press and release to close the moonroof. The moonroof stops short of the closed position. To close the moonroof, press and hold the moonroof close control until the moonroof is in the fully closed position.
	Press and release to vent the moonroof.
	Press and release to open the sunshade. The sunshade stops short of its fully opened position for the comfort of rear passengers. To open the sunshade fully, press the control again.
	Press and release to close the sunshade.

CLIMATE CONTROL*
Press the AUTO button to switch on automatic operation and set your preferred temperature using the left-hand side (+) or (–) button. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature.

MYKEY ™
MyKey allows you to program certain driving restrictions in order to promote good driving habits. You can program things like speed restrictions and limited volume levels. For complete information, refer to the MyKey chapter in your Owner's Manual.

CONVENIENCE

REMOTE START*
Remote start allows you to start the engine from outside your vehicle using your key.
To start, press and then press twice within three seconds. Before driving your vehicle, you must press the push button ignition switch on the instrument panel while applying the brake pedal. You can also turn your vehicle off from outside after a remote start by pressing once. If your vehicle is equipped with remote feedback, an LED on the key provides status feedback of remote start or stop commands. A solid green light means the remote start or extension was successful, while a blinking red light means the remote start or stop has failed. A solid red light means that the remote stop was successful and the engine is off. When the system is waiting for a status update from the vehicle, you will see a blinking green light.

WIRELESS ACCESSORY CHARGER*
This feature supports QI wireless charging-compatible devices. You can only charge one device at a time on the charging area. You can charge a device if the vehicle is off, in accessory mode or if SYNC is on. Keep the charging area clean and remove foreign objects prior to charging. To begin charging your device, place the device in the port with the charging side down. The charging stops after your device reaches a full charge. For more information, see the Wireless Accessory Charger chapter of your Owner's Manual.

KEYLESS ENTRY KEYPAD*
The keypad is near the driver window and illuminates when touched. The keypad allows you to lock or unlock the doors without a key. You can operate the keypad with the factory-set, five-digit entry code found on the owner's wallet card in the glove box or by using your personal code. You must press each number within five seconds of each other. If your vehicle is equipped with memory positions, you can set unique personal entry codes. Each code recalls the corresponding driver memory positions.

To Unlock All Doors
Enter the factory-set code or your personal code, then press 3·4 within five seconds.

To Lock All Doors
Press and hold 7·8 and 9·0 at the same time (with the driver door closed). You do not need to enter the keypad code first.
See the Keyless Entry chapter in your Owner's Manual for more information on how to use SecuriCode.

INTELLIGENT ACCESS
You can unlock and lock the vehicle without taking the key out of your pocket or bag when your intelligent access key is within 3 feet (1 meter) of your vehicle.
To unlock, touch the unlock sensor on the back of the door handle for a brief period and then pull on the door handle, being careful to not touch the lock sensor at the same time or pull the door handle too quickly. To lock, touch the door handle lock sensor on the door for approximately one second, being careful to not touch the unlock sensor on the back of the door handle at the same time.

AUTO-START-STOP
The system helps reduce fuel consumption by automatically shutting off and restarting the engine when your vehicle is stopped. The engine restarts automatically when you release the brake pedal.
In some situations, your vehicle may restart automatically, for example, to maintain interior comfort or recharge the battery.
To switch this feature off, press the button on the center console. The button lights. Press the button again to restart the feature, or restart the vehicle. See the Auto-Start-Stop chapter in your Owner's Manual for more details.

INTELLIGENT ACCESS REMOTE ENTRY ICONS

• Press once to lock all doors.
• Press once to unlock all doors.
• Press to turn on the panic alarm. Press again or switch on the ignition to turn off.
• Press twice within three seconds to open the liftgate.
• Car finder: Press twice within three seconds to locate your vehicle. The horn sounds and the turn signals flash.

*if equipped

REAR-FOLDING SEATS*
The controls are on the left-hand side (accessible from the liftgate area). Press and hold the top control to lower the left seatback or the bottom control to lower the right seatback. To unfold the seatbacks, rotate each seatback up until it latches into the upright position. The seatback clicks when it locks into position.
Note: This feature is operational when the vehicle is in park (P) and the liftgate has been open for less than 10 minutes.

POWER POINTS*
USB ports and power outlets are available throughout your vehicle. Not all USB ports in your vehicle have data transfer capabilities and may only be used for charging. Your vehicle may also have 12 V or 110 V power outlets. 12 V outlets can power devices using a 12 V outlet adapter, while 110 V can power devices that use a household plug. Both power outlets have indicators that illuminate to let you know the status of the system.

POWER LIFTGATE*
You can use either of the following power features to open or close your liftgate:

• Press the button on the instrument panel.
• Press the remote control button twice within three seconds.

Note: Allow the power system to open the liftgate after pressing the control. Manually pushing or pulling the liftgate may activate the system's obstacle detection feature and stop the power operation.

HANDS-FREE FEATURE*
To Open Your Liftgate Hands-Free While You Are at the Liftgate

1. Make sure you have a remote control* within 3 feet (1 meter) behind the liftgate.
2. Move your foot under and away from the rear bumper detection area in a single-kick motion. Do not move your foot sideways or the sensors may not detect the motion. Kick between the exhaust and hitch if your vehicle is equipped with a hitch.
   Any movement that mimics a kick can cause the hands-free liftgate to activate. Switch the power liftgate off through your vehicle settings or keep the passive key away from the rear bumper detection area.
   Please refer to your Owner's Manual for additional information.

PARKING AIDS*
With the front, rear and side parking aids, a warning tone sounds if there is an obstacle near either bumper or near the sides of your vehicle. The warning tone increases in frequency as the object gets closer. The front sensors are active when the gearshift is in any position other than park (P) and traveling at a low speed; the rear sensors activate when the vehicle is in reverse (R) and is traveling less than 3 mph (5 km/h). The side sensor coverage is up to 24 in (60 cm) from the sides of your vehicle. The system provides object distance indication through the information display. As the distance to the object decreases, the indicator blocks illuminate and move toward the vehicle icon. Visual indication remains on when the transmission is in reverse (R).
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.

LANE KEEPING SYSTEM
When you switch the system on and the system detects an unintentional drift out of your lane is likely to occur, the system notifies or assists you to stay in your lane through the steering system and information display. Depending on the feature operation mode you select, the system provides a warning by vibrating the steering wheel (Alert Mode) or a steering assistance (Aid Mode) by gently counter steering your vehicle back into the lane. The system can also provide both warning (vibrating the steering wheel) and steering assistance (gently counter steering your vehicle back into the lane) while Aid+Alert mode is selected. You can switch the system on or off by pressing the button on the direction indicator. Refer to the Lane Keeping System chapter of your Owner's Manual for system operation and limitations.

DRIVER ALERT
The system automatically monitors your driving behavior using various inputs, including the front camera sensor. If the system detects that your driving alertness is reduced below a certain threshold, the system will alert you using a tone and a message in the information display.
Switch the system on or off using the information display. When activated, the system monitors your alertness level based upon your driving behavior in relation to the lane markings and other factors.
See the Driver Alert chapter in your Owner's Manual for more information.

EVASIVE STEERING ASSIST*
When your vehicle is rapidly approaching a vehicle that is stationary or traveling in the same direction as you, evasive steering works in conjunction with the Pre-Collision Assist system to apply additional steering torque to help you steer around the vehicle. After you pass the vehicle, the system applies steering torque in the opposite direction to encourage you to steer back into the lane. The system deactivates after you fully pass the vehicle. The system activates when the Pre-Collision Assist system detects a vehicle ahead, starts to apply Active Braking and you turn the steering wheel in an attempt to steer around the vehicle.
*if equipped

FUNCTION

PRE-COLLISION ASSIST
If your vehicle is rapidly approaching another stationary vehicle, a vehicle traveling in the same direction as yours or a pedestrian within your driving path, the system is designed to provide three levels of functionality:
Alert: When active, a flashing visual warning appears and an audible warning tone sounds.
Brake Support: The system is designed to help reduce the impact speed by preparing the brakes for rapid braking. Brake support does not automatically apply the brakes. If you press the brake pedal, the system could apply additional braking up to maximum braking force, even if you lightly press the brake pedal.
Active Braking: Active braking may activate if the system determines that a collision is imminent. The system may help the driver reduce impact damage or avoid the crash completely. See the Pre-Collision Assist chapter in your Owner's Manual for safety information, more details and limitations.

REAR VIEW CAMERA
The Rear View Camera system provides a video image of the area behind the vehicle. The image appears when the transmission is in reverse (R) and uses a variety of guidelines to alert you of your proximity to objects. If your vehicle is equipped with the Obstacle Distance Indicator, the system provides an image of your vehicle and the red, yellow and green sensor zones. For more information about the Rear View Camera, please see the Rear View Camera chapter of your Owner's Manual.
Note: If mud, water or debris obstructs the camera's view, clean the lens with a soft, lint-free cloth and non-abrasive cleaner.

GLOBAL OPENING
You can open the front windows for a short time after you unlock your vehicle with the remote control. After you unlock your vehicle, press and hold the remote control unlock button to open the windows. Release the button once movement starts. Press the remote control lock or unlock button to stop movement.
Note: To operate this feature, accessory delay must not be active. You can switch this feature on and off in the information display, or see an authorized dealer.

BLIS^® (BLIND SPOT INFORMATION SYSTEM) AND CROSS TRAFFIC ALERT
BLIS uses radar sensors to help you determine if a vehicle may be in your blind spot zone. Cross traffic alert warns you of vehicles approaching from the sides when the transmission is in reverse (R). Both systems turn on an indicator light in the exterior mirror on the side of the vehicle from which the approaching vehicle is coming. Cross traffic alert also sounds tones and displays messages to warn you from which direction vehicles are approaching.
Note: Visibility aids do not replace the need to watch where the vehicle is moving.
Refer to your Owner's Manual for safety information, more details and system limitations.

ESSENTIAL INFORMATION

REFUELING

When refueling your vehicle:

1. Make sure the ignition is switched off.
2. Fully open the fuel door.
3. Insert the fuel filler nozzle into the fuel system up to the first notch, and leave the nozzle inserted and resting against the cover of the fuel tank until you are done pumping.
4. Make sure you keep the fuel pump nozzle in a level position when refueling or it may impact the flow of the fuel. Improper positioning can also cause the fuel pump to shut off before the fuel tank is full.
5. When you finish refueling, slowly raise and remove the fuel pump nozzle. Fully close the fuel door.
   If you are refilling your tank from a fuel container, make sure you use the fuel filler funnel included with your vehicle. Using an aftermarket funnel may not work with the capless system and could cause damage to your vehicle. For more information and for your fuel filler funnel location, please see the Fuel and Refueling chapter of your Owner's Manual.

FUEL TANK CAPACITY AND FUEL INFO
For vehicles with front-wheel drive, the fuel tank capacity is 18.4 gallons (69.7 liters). For vehicles with all-wheel drive, the fuel tank capacity is 18.5 gallons (70 liters). We recommend regular unleaded gasoline with a pump (R+M)/2 octane rating of 87. To provide improved performance, we recommend premium fuel for severe duty usage, such as trailer towing. Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 15% ethanol and a minimum octane rating of 87. Do not use any other fuel because it could damage or impair the emission control system.

CONFIGURABLE DAYTIME RUNNING LAMPS*
When you switch the feature on in the information display, the daytime running lamps turn on when you are driving, the lighting control is in the autolamps position and the headlamps are off.
You can switch the configurable daytime running lamps feature on or off using the information display controls. See the Exterior Lighting chapter in your Owner's Manual for complete information.

TOWING YOUR VEHICLE
Towing your vehicle behind an RV or any other vehicle may be limited. Refer to Towing the Vehicle on Four Wheels in the Towing chapter of your Owner's Manual.

TILTING HEAD RESTRAINTS*
The front and rear outboard head restraints tilt for extra comfort. To tilt the head restraint, do the following:

1. Adjust the seatback to an upright driving or riding position.
2. Pivot the head restraint forward toward your head to the desired position. After the head restraint reaches the forward-most tilt position, pivoting it forward again releases it to the rearward, un-tilted position.

*if equipped

TIRE PRESSURE MONITORING SYSTEM
The tire pressure monitoring system allows you to view the tire pressure readings through the information display. When one or more of your tires are under inflated, your vehicle turns on the low tire pressure warning light in the instrument cluster. If this happens, stop and check your tires as soon as possible. Inflate them to the proper pressure. Refer to the Tire Pressure Monitoring System chapter of your Owner's Manual for more information.

TIRE SEALANT AND INFLATOR KIT*
The tire sealant and inflator kit consists of an air compressor to re-inflate the tire and a canister of sealing compound that will effectively seal most punctures. This kit will provide a temporary tire repair allowing you to drive your vehicle up to 120 mi (200 km) at a maximum speed of 50 mph (80 km/h) to reach a tire service location. The temporary mobility kit contains enough sealant compound in the canister for one tire repair only. See your authorized Ford dealer for replacement sealant canisters.
The kit is located under the load floor in the rear of the vehicle.
For complete information on using the tire sealant and inflator kit, refer to the Tire Sealant and Inflator Kit chapter of your Owner's Manual.

LOCATION OF SPARE TIRE AND TOOLS*
Your spare tire and tools are under the carpeted load floor panel. A dissimilar spare tire is designed for emergency use only and should be replaced as soon as possible. For complete details on changing your tire, refer to the Changing a Road Wheel chapter of your Owner's Manual.

ROADSIDE ASSISTANCE
Your new Ford vehicle comes with the assurance and support of 24-hour emergency roadside assistance. To receive roadside assistance in the United States, call 1-800-241-3673.
In Canada, call 1-800-665-2006.

*if equipped

This Quick Reference Guide is not intended to replace your vehicle Owner's Manual, which contains more detailed information concerning the features of your vehicle, as well as important safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire Owner's Manual carefully as you begin learning about your new vehicle and refer to the appropriate chapters when questions arise. All information contained in this Quick Reference Guide was accurate at the time of duplication. We reserve the right to change features, operation and/or functionality of any vehicle specification at any time. Your Ford dealer is the best source for the most current information. For detailed operating and safety information, please consult your Owner's Manual.

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

United States
Ford Customer Relationship Center 1-800-392-3673 (FORD)
owner.ford.com
@FordService
Canada
Ford Customer Relationship Centre 1-800-565-3673 (FORD)
ford.ca
@FordServiceCA