SMA SUNNY ISLAND X 30 Operating Manual
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SMA SUNNY ISLAND X 30 Operating Manual

SMA SUNNY ISLAND X 30 Operating Manual

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Operating manual
SUNNY ISLAND X 30 / 50
SI30-20 / SI50-20
ENGLISH
SIxx-20-BE-en-10 | Version 1.0

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Summary of Contents for SMA SUNNY ISLAND X 30

  • Page 1 Operating manual SUNNY ISLAND X 30 / 50 SI30-20 / SI50-20 ENGLISH SIxx-20-BE-en-10 | Version 1.0...

  • Page 2: Legal Provisions

    Legal Provisions The information contained in these documents is the property of SMA Solar Technology AG. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior written permission of SMA Solar Technology AG.

  • Page 3: Table Of Contents

    SMA Hybrid Controller as System Manager - System with Utility Grid ............22 5.2.5 SMA Hybrid Controller as System Manager - System with Utility Grid and Generator ......23 5.2.6 SMA Hybrid Controller as System Manager - System with Multiple Generators........24 Product Description............................
  • Page 4 Table of contents SMA Solar Technology AG 6.1.3 Dimensions for mounting..........................34 6.1.4 Recommended clearances for mounting ....................... 34 Overview of Connecting Plate ........................35 Center of gravity .............................. 35 Preparing for mounting and connection......................36 Mounting the Inverter ............................37 Electrical Connection........................
  • Page 5 SMA Solar Technology AG Table of contents 9.4.5 Creating a new energy management profile ....................70 9.4.6 Deactivating the energy management......................70 9.4.7 Activating the energy management ....................... 71 9.4.8 Changing an energy management profile ....................71 Configuring the battery ........................... 71 Carry out a manual firmware update......................

  • Page 6: Information On This Document

    • Knowledge of and compliance with the documents of the battery manufacturer with all safety information • Successful participation in a training course on commissioning the Sunny Island X with the SMA Hybrid Controller Content and Structure of this Document This document describes the mounting, installation, commissioning, configuration, operation, troubleshooting and decommissioning of the product.

  • Page 7: Symbols In The Document

    Title and information content Type of information "PUBLIC CYBER SECURITY - Guidelines for a Secure PV System Communication" Technical Information "SMA GRID GUARD 10.0 - Grid Management Services via Inverter and System Technical Information Controller" "Efficiency and Derating" Technical Information Efficiency and derating behavior of the SMA inverters "SMA Modbus®...
  • Page 8 Information about the SMA Modbus registers "SMA DATA MANAGER M (EDMM-20)" Operating manual "SMA DATA MANAGER M (EDMM-20)" Operating manual "SMA SPEEDWIRE FIELDBUS" Technical information "SMA HYBRID CONTROLLER" User Manual "WAGO-I/O-SYSTEM 750 with SMA DATA MANAGER M" Installation Manual SIxx-20-BE-en-10 Operating manual...

  • Page 9: Safety

    All components must remain within their permitted operating ranges and their installation requirements at all times. The product must only be used in countries for which it is approved or released by SMA Solar Technology AG and the grid operator.

  • Page 10: Important Safety Instructions

    2 Safety SMA Solar Technology AG The above list is not exhaustive. Contact us if you are unsure whether products by SMA Solar Technology AG are suitable for your application. Use SMA products only in accordance with the information provided in the enclosed documentation and with the locally applicable laws, regulations, standards and directives.
  • Page 11 SMA Solar Technology AG 2 Safety DANGER Danger to life due to electric shock in case of overvoltages and if surge protection is missing Overvoltages (e.g., in the event of a flash of lightning) can be further conducted into the building and to other connected devices in the same network via the network cables or other data cables if there is no surge protection.
  • Page 12 2 Safety SMA Solar Technology AG WARNING Danger to life due to fire or explosion when batteries are fully discharged A fire may occur due to incorrect charging of fully discharged batteries. This can result in death or serious injury.
  • Page 13 SMA Solar Technology AG 2 Safety NOTICE Damage to the enclosure seal in subfreezing conditions If you open the product when temperatures are below freezing, the enclosure seals can be damaged. Moisture can penetrate the product and damage it. • Only open the product if the ambient temperature is not below -5°C.

  • Page 14: Scope Of Delivery

    3 Scope of delivery SMA Solar Technology AG 3 Scope of delivery Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged. Figure 1: Components included in scope of delivery...
  • Page 15 SMA Solar Technology AG 3 Scope of delivery Position Quantity Designation Button head screw M8x70 Ferrite Cable gland and counter nut M63x1.5 Cable gland and counter nut M32x1.5 M32x1.5 cable gland and counter nut with two-hole seal insert and two sealing...

  • Page 16: Additionally Required Materials And Equipment

    4 Additionally Required Materials and Equipment SMA Solar Technology AG 4 Additionally Required Materials and Equipment Material or equipment Quantity Explanation Screws suitable for the mounting base For attaching the wall mounting bracket to the mounting base Washers suitable for the mounting base...
  • Page 17 SMA Solar Technology AG 4 Additionally Required Materials and Equipment Also see: • Ripple control receiver and external I/O system ⇒ page 44 Operating manual SIxx-20-BE-en-10...

  • Page 18: Product Overview

    If you configure the inverter as a subordinate device, it does not take over independent closed-loop control. The subordinate inverter receives specifications from the System Manager (e.g., an SMA Data Manager or SMA Hybrid Controller) and implements them. Before a subordinate device can be recorded in a System Manager, you must commission all subordinate devices.

  • Page 19: System Overview

    Figure 2: Sunny Island X as System Manager in a system with utility grid (example) When using a Sunny Island X as System Manager, you can integrate up to 10 additional devices in a system (supported devices: SMA EV Charger Business, PV inverter, Sunny Tripower Storage and SMA Commercial Energy Meter).

  • Page 20: Sma Data Manager M As System Manager - System With Utility Grid

    5.2.2 SMA Data Manager M as System Manager - System with Utility Grid Figure 3: SMA Data Manager as System Manager in a system with utility grid (example) The Sunny Island X is operated as a subordinate inverter. The system serves as a battery storage system and must always be operated on the utility grid (no battery-backup function).

  • Page 21: Sma Hybrid Controller As System Manager - System With A Generator

    5.2.3 SMA Hybrid Controller as System Manager - System with a Generator Figure 4: SMA Hybrid Controller as System Manager in a system with a generator (example) The Sunny Island X is operated as a subordinate inverter. The system uses a generator as an external voltage source.

  • Page 22: Sma Hybrid Controller As System Manager - System With Utility Grid

    5.2.4 SMA Hybrid Controller as System Manager - System with Utility Grid Figure 5: SMA Hybrid Controller as System Manager in a system with utility grid (example) The Sunny Island X is operated as a subordinate inverter. The system uses a public power source as an external voltage source. In the event of a grid failure, the inverter can create a battery-backup grid.

  • Page 23: Sma Hybrid Controller As System Manager - System With Utility Grid And Generator

    SMA Hybrid Controller as System Manager - System with Utility Grid and Generator Figure 6: SMA Hybrid Controller as System Manager in a system with utility grid and generator (example) The Sunny Island X is operated as a subordinate inverter. The system uses both a generator and the utility grid as an external voltage source. The automatic transfer switching device in the SI X Connection Box ensures that only 1 external voltage source is active at a time, either the utility grid or the generator.

  • Page 24: Sma Hybrid Controller As System Manager - System With Multiple Generators

    The system uses up to 16 generators as an external voltage source. These generators must be integrated via a genset controller that is compatible with the SMA Hybrid Controller (see Technical Information "Use of Gensets in hybrid systems with SMA Hybrid Controller").

  • Page 25: Product Description

    • Serial number (Serial No. or S/N) • Date of manufacture • Device-specific characteristics Label with QR Code for scanning via the SMA 360° App and easy connection to the in- verter's user interface via WLAN Also see: • LED Signals ⇒ page 31...
  • Page 26 5 Product overview SMA Solar Technology AG Symbol Explanation Beware of electrical voltage The product operates at high voltages. Beware of hot surface The product can get hot during operation. Danger to life due to high voltages in the inverter; observe a waiting time of 5 minutes.

  • Page 27: Interfaces And Functions

    Wi-Fi connection to SMA 360° app and SMA Energy app There is a QR code on the product by default. By scanning the QR Code attached to the product via the SMA 360° app or SMA Energy app, access to the product is established via Wi-Fi and the connection to the user interface is made automatically.

  • Page 28: Grid Management Services

    Integrated Plant Control without measuring on the grid-connection point. The inverter can automatically compensate equipment installed between the inverter and the point of interconnection after having activated the function (for information on the system configuration refer to the Technical Information "Integrated Plant Control" at www.SMA- Solar.com).

  • Page 29: Stand-Alone Grid Function

    3.02.xx.R, the inverter is compatible with the SMA I/O Module (MD.IO-41). 5.5.13 SMA I/O modules The SMA I/O Module enables the inverter to perform grid management services. The SMA I/O Module can be retrofitted from firmware version 3.02.xx.R of the inverter.

  • Page 30: Sma Smart Connected

    SMA Solar Technology AG 5.5.16 SMA Smart Connected SMA Smart Connected is the free monitoring of the product via the SMA Sunny Portal. Thanks to SMA Smart Connected, the operator and qualified person will be informed automatically and proactively about product events that occur.

  • Page 31: Led Signals

    SMA Solar Technology AG 5 Product overview LED Signals The LEDs indicate the operating state of the inverter. LED signal Explanation Green LED and red LED are flash- No country data set set ing slowly (2 s on and 2 s off) Operation of the inverter is stopped because no country data set is set.
  • Page 32 5 Product overview SMA Solar Technology AG LED signal Explanation Blue LED is off There is no active connection. All 3 LEDs are on Inverter update or booting procedure SIxx-20-BE-en-10 Operating manual...

  • Page 33: Mounting And Preparing The Connection

    SMA Solar Technology AG 6 Mounting and Preparing the Connection 6 Mounting and Preparing the Connection Requirements for Mounting 6.1.1 Requirements for the mounting location of the inverter WARNING Danger to life due to fire or explosion Despite careful construction, electrical devices can cause fires. This can result in death or serious injury.

  • Page 34: Dimensions For Mounting

    6 Mounting and Preparing the Connection SMA Solar Technology AG 6.1.3 Dimensions for mounting 757 (29.8) 695 (27.4) 772 (30.4) 445 (17.5) 495 (19.5) Figure 11: Position of the anchoring points (dimensions in mm (in)) 6.1.4 Recommended clearances for mounting If you maintain the recommended clearances, adequate heat dissipation will be ensured.

  • Page 35: Overview Of Connecting Plate

    SMA Solar Technology AG 6 Mounting and Preparing the Connection Overview of Connecting Plate Figure 13: Position of enclosure openings Position Designation Entry for network cables and battery communication cables (M32) Entry for DC cable (M32) Entry for AC cable (M63)

  • Page 36: Preparing For Mounting And Connection

    6 Mounting and Preparing the Connection SMA Solar Technology AG Preparing for mounting and connection DANGER Danger to life due to electric shock when live cables are touched High voltages are present on the AC and DC cables. Touching live cables results in death or lethal injuries due to electric shock.

  • Page 37: Mounting The Inverter

    SMA Solar Technology AG 6 Mounting and Preparing the Connection 8. Attach the cable glands to the connecting plate. 9. Lead the cables through the cable glands in the connecting plate and align the connecting plate by means of the mounting template.
  • Page 38 6 Mounting and Preparing the Connection SMA Solar Technology AG Requirements: • Mounting and connection are prepared. Procedure: 1. Screw the transport handles as far as they will go into the tapped holes on the right- and left-hand side until they lie flush with the enclosure.
  • Page 39 SMA Solar Technology AG 6 Mounting and Preparing the Connection 7. Hook the product into the wall mounting bracket. To do this, guide the product over the cables and the connecting plate so that the cables protrude through the opening into the product and the connecting plate sits under the opening.
  • Page 40 6 Mounting and Preparing the Connection SMA Solar Technology AG 11. Fasten the connecting plate to the enclosure using three screws (M8x70, TX40, torque: 8 Nm ± 0.5 Nm). Also see: • Preparing for mounting and connection ⇒ page 36 • Center of gravity ⇒ page 35 SIxx-20-BE-en-10...

  • Page 41: Electrical Connection

    500 mA or higher (for information on selecting a residual-current device, see Technical Information "Criteria for Selecting a Residual-Current Device" under www.SMA-Solar.com). Each inverter in the system must be connected to the utility grid via a separate residual-current device.

  • Page 42: Network Cable Requirements

    ☐ The cable and conductor cross-sections must always be dimensioned according to the local and national directives and within the range specified by the manufacturer (SMA Solar Technology AG)." If the manufacturer (SMA Solar Technology AG) requires a higher conductor cross-section than the standard, the range of the manufacturer must be observed.

  • Page 43: Pin Assignment Of Rj45 Plug Connector For Battery Communication Via Can Bus

    SMA Solar Technology AG 7 Electrical Connection 7.1.8 Pin assignment of RJ45 plug connector for battery communication via CAN RJ45 plug Signal EN_GND CAN_H CAN_L Reserved Also see: • Battery data cable requirements ⇒ page 42 • Connecting the battery communication cable for CAN ⇒ page 53 7.1.9...

  • Page 44: Ripple Control Receiver And External I/O System

    7 Electrical Connection SMA Solar Technology AG 7.1.10 Ripple control receiver and external I/O system These external I/O systems support the connection of a ripple control receiver with the inverter via the local network: • ioLogik E1214 • ioLogik E1242 •...

  • Page 45: Overview Of The Connection Area

    SMA Solar Technology AG 7 Electrical Connection Overview of the Connection Area Figure 16: Connection areas in the interior of the product Position Designation Optional connection for additional grounding or equipotential bonding The two bolt and washer assemblies M6x16 supplied are provided for this connection.

  • Page 46: Dc Connection Overview

    Procedure Ensure that the requirements for the electrical connection Section 7.1, page 41 are fulfilled. Optional: Installing and Connecting SMA I/O Module See manual for the SMA I/O Module Connect the AC cables. Section 7.5, page 47 Connect the network cables.

  • Page 47: Connecting The Ac Cable

    SMA Solar Technology AG 7 Electrical Connection Connecting the AC Cable Requirements: ☐ The medium-voltage transformer used must be suitable for the product. Additionally required material (not included in the scope of delivery): ☐ Protective grease (only for conductors made of aluminum) Procedure: 1.

  • Page 48: Connecting The Network Cables

    7 Electrical Connection SMA Solar Technology AG Connecting the Network Cables DANGER Danger to life due to electric shock in case of overvoltages and if surge protection is missing Overvoltages (e.g., in the event of a flash of lightning) can be further conducted into the building and to other connected devices in the same network via the network cables or other data cables if there is no surge protection.
  • Page 49 SMA Solar Technology AG 7 Electrical Connection 5. For each network cable, remove one of the plugs from the enclosure openings and for each network cable cut an enclosure opening with a utility knife. 6. Insert each network cable into a 2-hole cable support sleeve.

  • Page 50: Connecting The Battery Communication Cable For Modbus

    7 Electrical Connection SMA Solar Technology AG 10. Attach one ferrite included in the scope of delivery to each network cable. 11. Firmly tighten the swivel nut on each cable gland. 12. Ensure that the network cables are securely in place by pulling slightly on each of them.
  • Page 51 SMA Solar Technology AG 7 Electrical Connection Additionally required material (not included in the scope of delivery): ☐ Battery data cable(s) ☐ Where required: Field-assembly RJ45 connector with metal enclosure Procedure: 1. Disconnect the product from voltage sources (see Section 10, page 76).
  • Page 52 7 Electrical Connection SMA Solar Technology AG 7. Insert the battery data cable into an enclosure opening. 8. Press the cable support sleeve into the 2-hole cable gland and guide the battery data cable to the socket BAT ETH. Lay the battery data cable according to the installation plan and attach it to the brackets.

  • Page 53: Connecting The Battery Communication Cable For Can

    SMA Solar Technology AG 7 Electrical Connection 14. Tighten the swivel nut on the cable gland hand-tight. This will secure the battery data cables. 15. If the product is installed outdoors, install overvoltage protection for all components in the network.
  • Page 54 7 Electrical Connection SMA Solar Technology AG 3. Unscrew the swivel nut from the cable gland. 4. Thread the swivel nut over the data cable of the battery. 5. Remove the two-hole cable support sleeve from the cable gland. 6. For the battery data cable, remove a plug from one of the enclosure openings and for the battery data cable cut an enclosure opening with a utility knife.
  • Page 55 SMA Solar Technology AG 7 Electrical Connection 8. Press the two-hole cable support sleeve into the cable gland and guide the battery communication cable to the socket BAT CAN. Lay the battery data cable according to the installation plan and attach it to the brackets.

  • Page 56: Connecting The Dc Cables

    7 Electrical Connection SMA Solar Technology AG 14. Tighten the swivel nut on the cable gland hand-tight. This will secure the battery data cables. 15. If the product is installed outdoors, install overvoltage protection for all components in the network.
  • Page 57 SMA Solar Technology AG 7 Electrical Connection 3. Fit terminal lugs to the DC conductors. 4. Remove any cable remnants from the product. 5. Remove the fixing of the pre-harnessed DC cables from the product. 6. Clean the contact surfaces of all terminal lugs using a clean cloth and ethanol cleaning agent and do not touch the contact surfaces after cleaning.

  • Page 58: Commissioning

    This section describes the procedure of commissioning an inverter that is used in systems as System Manager. Only 1 device in the system can be used as System Manager at a time (e.g., SMA Data Manager or an inverter as System Manager). All other devices must be configured as a subordinate device and recorded in the System Manager.

  • Page 59: Procedure For Commissioning As A Subordinate Device

    System Manager. In systems with System Manager, only 1 device can be used as System Manager at a time (e.g., SMA Data Manager or an inverter as System Manager). All other devices must be configured as a subordinate device and recorded in the System Manager.
  • Page 60 8 Commissioning SMA Solar Technology AG Procedure: 1. Position the enclosure lid. The two guide pins on the enclosure lid must slide into the guide openings on the enclosure. 2. Ensure that the cover sits straight on the enclosure. 3. Hold the enclosure lid pressed against the enclosure and screw it tight.

  • Page 61: Operation

    Access addresses for the product in the local network Communication disturbances in the local network The IP address range 192.168.12.0 to 192.168.12.255 is occupied for communication amongst SMA products and for direct access to SMA products. Communication problems might occur if this IP address range is used in the local network.

  • Page 62: Establishing A Connection Via Wlan In The Local Network

    9 Operation SMA Solar Technology AG ☐ The smart device must be in the same local network as the product. ☐ The respective latest version of one of the following web browsers must be installed on the smart device: Chrome, Edge, Firefox or Safari.

  • Page 63: Direct Connection Via Wi-Fi

    Access information for direct Wi-Fi connection Communication disturbances in the local network The IP address range 192.168.12.0 to 192.168.12.255 is occupied for communication amongst SMA products and for direct access to SMA products. Communication problems might occur if this IP address range is used in the local network.

  • Page 64: Establishing Direct Wi-Fi Connection With Wi-Fi Network Search

    Also see: • Access information for direct Wi-Fi connection ⇒ page 63 Design of the User Interface The user interface of all SMA products powered by ennexOS and the user interface of Sunny Portal powered by ennexOS are uniform. SIxx-20-BE-en-10 Operating manual...
  • Page 65 SMA Solar Technology AG 9 Operation The number of functions and menus depends on whether you are on the local user interface of the product or in Sunny Portal. Figure 18: Design of the User Interface Position Designation Description Focus navigation Enables the navigation between the following levels: •...

  • Page 66: Access Rights To The User Interface

    9 Operation SMA Solar Technology AG Position Designation Description Dashboard Displays information and instantaneous values of the device or sys- tem currently selected. Home Opens the user interface home page Access rights to the user interface 1 administrator is created during registration. As administrator, you can add further system users who can configure user rights or delete users.

  • Page 67: Used Energy Management Profiles

    SMA Solar Technology AG 9 Operation 9.4.2 Used energy management profiles This overview shows all energy management profiles that were activated at least once before. The energy management profile currently active is highlighted. When the energy management is started for the first time after commissioning, no energy management profiles are displayed on this page.

  • Page 68: Setting Options For The Multiuse Function

    9 Operation SMA Solar Technology AG Setting option Explanation Automatic threshold adjust- Only if a value for the Averaging interval in the tariff is specified, can the ment function Autom. threshold adjustment be used. If the option Adaptively increase threshold is activated and the threshold for peak load shaving could not be observed despite adjustment via the averaging interval, the threshold is automatically increased.
  • Page 69 SMA Solar Technology AG 9 Operation Setting option Explanation Billing interval in the tariff Interval for billing the performance prices: If the tariff of your electric utility company does not specify an interval for billing the performance prices or if the interval for billing the performance prices is not known, select the Unknown option.

  • Page 70: Creating A New Energy Management Profile

    9 Operation SMA Solar Technology AG 9.4.5 Creating a new energy management profile When an energy management profile is created, energy management activates automatically. Requirement: ☐ A suitable energy meter is installed and configured at the point of interconnection within the system.

  • Page 71: Activating The Energy Management

    SMA Solar Technology AG 9 Operation 9.4.7 Activating the energy management Requirements: ☐ A suitable energy meter is installed and configured at the point of interconnection within the system. ☐ At least 1 energy management profile has already been created.

  • Page 72: Carry Out A Manual Firmware Update

    ☐ An update file with the desired firmware of the product must be available. You can download the update file, for example, from the product page under www.SMA-Solar.com. ☐ The user interface must be open and you must be logged in as Installer or Administrator.

  • Page 73: Creating A Backup File

    SMA Solar Technology AG 9 Operation • Notifications • Historic energy and performance values 9.7.2 Creating a Backup File Requirements: ☐ The user interface must be open and you must be logged in. Procedure: 1. Select the product in the focus navigation.

  • Page 74: Deleting The Admin Account

    9.10 Digital input 9.10.1 Use of the Digital Input The digital input is made available by the optional SMA I/O Module. You have the following options for using the digital input: Possible use Assigning the inputs on the SMA I/O Module...

  • Page 75: Set The Digital Input For A Ripple Control Receiver Or Remote Terminal Unit

    9.10.2 Set the digital input for a ripple control receiver or remote terminal unit Requirements: ☐ The SMA I/O Module is mounted and connected (see manual for the SMA I/O Module) ☐ At least firmware version 3.02.xx.R must be installed on the inverter.

  • Page 76: Disconnecting The Inverter From Voltage Sources

    10 Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG 10 Disconnecting the Inverter from Voltage Sources Prior to performing any work on the product, always disconnect the inverter from all voltage sources as described in this section. Always adhere to the prescribed sequence.
  • Page 77 SMA Solar Technology AG 10 Disconnecting the Inverter from Voltage Sources 8. Remove the cover from the enclosure lid. 9. Unscrew the screw on the enclosure lid (hex socket, AF8) and remove the enclosure lid. 10. Set the screw, cover and cover of the enclosure aside and store safely.
  • Page 78 10 Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG • Stopping the inverter ⇒ page 75 SIxx-20-BE-en-10 Operating manual...

  • Page 79: Cleaning

    SMA Solar Technology AG 11 Cleaning 11 Cleaning The product must be cleaned regularly to ensure that the product is free of dust, leaves and other dirt. NOTICE Damage to the product due to cleaning agents The use of cleaning agents may cause damage to the product and its components.

  • Page 80: Troubleshooting

    12 Troubleshooting SMA Solar Technology AG 12 Troubleshooting 12.1 Event messages 12.1.1 Event 301 Event message: • Grid incident Explanation: The ten-minute average value of the grid voltage is no longer within the permissible range. The grid voltage or grid impedance at the connection point is too high.
  • Page 81 SMA Solar Technology AG 12 Troubleshooting Corrective measures: • Make sure there is no power outage or work being done on the utility grid and contact a grid operator if necessary. • Check the grid connection for significant short-term frequency fluctuations.
  • Page 82 12 Troubleshooting SMA Solar Technology AG 12.1.7 Event 601 Event message: • Grid incident Explanation: The inverter has detected an excessively high proportion of direct current in the grid current. Corrective measures: • Check the grid connection for direct current.
  • Page 83 SMA Solar Technology AG 12 Troubleshooting 12.1.10 Event 3302 Event message: • Unstable operation Explanation: There is not enough power at the DC input of the inverter for stable operation. The inverter cannot connect to the utility grid. Corrective measures: •...
  • Page 84 12 Troubleshooting SMA Solar Technology AG 12.1.14 Event 3601 Event message: • High leakage current • Checking the DC side Explanation: The leakage current of the inverter and the battery is too high. There is a ground fault, a residual current or a malfunction.
  • Page 85 SMA Solar Technology AG 12 Troubleshooting Explanation: The feed-in conditions for the utility grid are not yet fulfilled. Corrective measures: • Check whether a new firmware version is available for the inverter and the battery. If a newer version is available, perform the firmware update.
  • Page 86 12 Troubleshooting SMA Solar Technology AG • Ensure the maximum ambient temperature is not exceeded. 12.1.21 Event 6502 Event message: • Self-diagnosis • Overtemperature Explanation: The inverter has switched off due to excessive temperature. Corrective measures: • Clean the cooling fins on the rear of the enclosure and the air ducts on the top using a soft brush.
  • Page 87 SMA Solar Technology AG 12 Troubleshooting 12.1.24 Event 6512 Event message: • Minimum operating temperature not reached Explanation: The inverter will only recommence grid feed-in once the temperature has reached at least −25°C. 12.1.25 Event 6602 Event message: • Overvoltage grid (SW)
  • Page 88 12 Troubleshooting SMA Solar Technology AG 12.1.28 Event 6804 Event message: • Self-diagnosis > Device disturbance Explanation: The cause must be determined by the Service. Corrective measures: • Contact the Service. 12.1.29 Event 6805 Event message: • Self-diagnosis > DC input defective Explanation: Polarity error on the inverter.
  • Page 89 SMA Solar Technology AG 12 Troubleshooting 12.1.32 Event 7703 Event message: • Self-diagnosis • Interference device Explanation: The cause must be determined by the Service. Corrective measures: • Contact Service. 12.1.33 Event 7727 Event message: • DC relay opened unintentionally Explanation: The cause must be determined by the Service.
  • Page 90 12 Troubleshooting SMA Solar Technology AG 12.1.36 Event 8003 Event message: • Temperature derating Explanation: The inverter has reduced its power output for more than 10 minutes due to excessive temperature. Corrective measures: • Clean the cooling fins on the rear of the enclosure and the air ducts on the top using a soft brush.
  • Page 91 12.1.41 Event 9002 Event message: • Installer code invalid Explanation: The SMA Grid Guard code entered is incorrect. The operating parameters are still protected and cannot be changed. Corrective measures: • Enter the correct SMA Grid Guard code. 12.1.42 Event 9003 Event message: •...
  • Page 92 12 Troubleshooting SMA Solar Technology AG Corrective measures: • Ensure that the AC connection is correct. • Ensure that the country data set has been entered correctly. • Restart the self-test. 12.1.44 Event 9101 Event message: • AC voltage calibration failed.
  • Page 93 SMA Solar Technology AG 12 Troubleshooting If the error occurs 3 times in succession, operation may be permanently inhibited (event 9102). 12.1.48 Event 9303 Event message: • The service life of the battery is expiring Explanation: The battery can fail anytime.
  • Page 94 12 Troubleshooting SMA Solar Technology AG Corrective measures: • Contact the battery manufacturer. 12.1.52 Event 9312 Event message: • Battery cell undervoltage fault Explanation: The cause must be determined by the Service. Corrective measures: • Contact the battery manufacturer. 12.1.53 Event 9313 Event message: •...
  • Page 95 SMA Solar Technology AG 12 Troubleshooting 12.1.56 Event 9316 Event message: • Internal battery hardware fault Explanation: The cause must be determined by the Service. Corrective measures: • Contact the battery manufacturer. 12.1.57 Event 9350 Event message: • Timeout for battery status change Explanation: A requested status change of the battery did not occur within the specified time.
  • Page 96 12 Troubleshooting SMA Solar Technology AG 12.1.60 Event 9353 Event message: • Thermal management of battery system Explanation: Thermal management of battery system is defective. Corrective measures: • Check whether there is a new firmware version available for the battery. If a newer version is available, perform the firmware update.
  • Page 97 SMA Solar Technology AG 12 Troubleshooting 12.1.64 Event 9394 Event message: • Deep discharge protection activated Explanation: The battery management system has activated the deep discharge protection. For grid-connected systems, this message is an event message, not a warning message.

  • Page 98: Replacing The Surge Arrester

    12 Troubleshooting SMA Solar Technology AG 12.1.69 Event 10819 Event message: • Error during pre-charging within the battery system Explanation: The cause must be determined by the Service. Corrective measures: • Contact the Service. 12.1.70 Event 10820 Event message: • Disturbance battery rack Explanation: The cause must be determined by the Service.

  • Page 99: Cleaning The Fans Of The Inverter

    SMA Solar Technology AG 12 Troubleshooting 6. Lock the surge arresters by using a screwdriver to turn the latch to the closed position. 7. Ensure that each surge arrester is securely inserted into its slot. 8. Switch on the product again.

  • Page 100: Checking The Fans Of The Inverter

    12 Troubleshooting SMA Solar Technology AG 5. If the cooling fins are dirty, clean them using a soft brush. 6. Insert the locking tabs on the left and right of the fan bracket into the recesses and the top into the suspensions.
  • Page 101 SMA Solar Technology AG 12 Troubleshooting Procedure: 1. Select the Fan test parameter and set it to Fan heat sink. 2. Save settings 3. Check whether the fans in the inverter are running and whether the fans are making any unusual noises.

  • Page 102: Decommissioning

    13 Decommissioning SMA Solar Technology AG 13 Decommissioning 13.1 Disconnect the terminals on the inverter To decommission the product completely upon completion of its service life, first disconnect all connections from the product. Procedure: 1. Disconnect the product from voltage sources (see Section 10, page 76).
  • Page 103 SMA Solar Technology AG 13 Decommissioning 5. Remove the network cables, the battery data cables and the signal cables from the sockets. 6. Remove all cable glands from the connecting plate. To do so, unscrew the counter nuts from inside and remove the cable glands from the opening.

  • Page 104: Disassembling The Inverter

    13 Decommissioning SMA Solar Technology AG 10. Hold the enclosure lid pressed against the enclosure and screw and tighten the screw (hex socket AF8, torque: 18 Nm). 11. Place the cover on the screw in the cover of the enclosure (see Section 13.2, page 104).
  • Page 105 SMA Solar Technology AG 13 Decommissioning 3. If the product should be lifted from the mounting bracket with the help of a hoist, screw the eye bolts into the threads on the top of the product and attach the hoist to them. The hoist must be suitable for the weight of the product.

  • Page 106: Disposal

    14 Disposal SMA Solar Technology AG 14 Disposal The product must be disposed of in accordance with the locally applicable disposal regulations for waste electrical and electronic equipment. SIxx-20-BE-en-10 Operating manual...

  • Page 107: Replace The Inverter With A Replacement Device

    Under fault conditions, the inverter may need to be replaced. If this is the case, you will receive a replacement device from SMA Solar Technology AG. If you received a replacement device, replace the defective product with the replacement device as described below.
  • Page 108 15 Replace the inverter with a replacement device SMA Solar Technology AG 7. Mount the replacement device and make the electrical connections as described in this document. Use the connection plate and the DC protection elements against contact of the defective product.
  • Page 109 19. Pack the defective product in the packaging of the replacement device. 20. Fasten the packaging to the pallet on which the replacement device was supplied using the reusable lashing straps. 21. Arrange for pick-up by SMA Solar Technology AG. Also see: • Procedure for commissioning as System Manager ⇒ page 58 •...

  • Page 110: Technical Data

    16 Technical Data SMA Solar Technology AG 16 Technical Data 16.1 General Data SI30-20 / SI50-20 Width x height x depth without feet and without discon- 772 mm x 837.8 mm x 443.8 mm nectors Weight with cover of the enclosure and connecting plate 104 kg...

  • Page 111: Dc Input

    SMA Solar Technology AG 16 Technical Data 16.2 DC Input SI30-20 SI50-20 Maximum power DC power 30600 W 51000 W Rated input voltage 750 V 750 V Voltage range 200 V to 980 V 200 V to 980 V DC voltage range at nominal power 200 V to 980 V 350 V to 980 V...

  • Page 112: Efficiency

    16 Technical Data SMA Solar Technology AG SI30-20 SI50-20 Displacement power factor, ad- 0 overexcited to 0 underexcited 0 overexcited to 0 underexcited justable Charging and discharging phases Connection phases 3-N-PE 3-N-PE Protection class (according to IEC 62109-1) Overvoltage category as per IEC 60664-1 for AC Connectable conductor cross-section 16 mm²...

  • Page 113: Torques

    Remote parameterization of SMA devices with Available Sunny Portal powered by ennexOS Total number of supported devices when an EDMM-20 (SMA Data Manager M) is the System Manager Total number of supported devices when a HYBRID- CONTROLLER (SMA Hybrid Controller) is the System Manager Supported devices: Sunny Tripower Storage, PV inverter, EV Charger Business, and energy meter (Energy Meter or...

  • Page 114: Accessories

    SMA Commercial Energy Meter 600 A from TQ-Systems COM-EMETER-A-20 ES 100 L SCT3 SMA Commercial Energy Meter 200 A from TQ-Systems COM-EMETER-B-20 If required, this accessory can be ordered from SMA Solar Technology AG or your distributor. If required, this accessory can be ordered from your distributor. SIxx-20-BE-en-10...

  • Page 115: Eu Declaration Of Conformity

    2011) and 2015/863/EU (L 137/10, March 31, 2015) (RoHS) SMA Solar Technology AG confirms herewith that the products described in this document are in compliance with the fundamental requirements and other relevant provisions of the aforementioned directives. More information on the availability of the entire Declaration of Conformity can be found at https://www.sma.de/en/ce-ukca.

  • Page 116: Declaration Of Conformity

    • The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 (SI 2012/3032) SMA Solar Technology AG confirms herewith that the products described in this document are in compliance with the fundamental requirements and other relevant provisions of the above-mentioned regulations. More information on the availability of the entire declaration of conformity can be found at https://www.sma.de/en/ce-ukca.

  • Page 117: Contact

    SMA Solar Technology AG 20 Contact 20 Contact If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance: • Battery inverters – Device type –...
  • Page 118 www.SMA-Solar.com...

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