dejavoo Z8 User Manual & Setup Manual
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- Quick start manual ,
- Quick reference manual (21 pages) ,
- Setup manual (5 pages)
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Summary of Contents for dejavoo Z8
- Page 1 Dejavoo Z8 User Manual & Setup Guide PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com...
- Page 2 Batch Settings it an outstanding fit for merchants prioritizing versatility and Settings aesthetics. From customizable settings to customer support, our Dejavoo Z8 User Guide will outline all you need to know. Troubleshooting & Tips Click here to purchase the Dejavoo Z8 terminal...
- Page 3 How To Set Up an Ethernet or Wifi Connection Connect to Ethernet 1. Verify that the Dejavoo Z8 is not connecting to Wifi and that the Ethernet cable is plugged into an available port on the back of your device.
- Page 4 1. At the main menu, press the GREEN BUTTON to access the Overview core menu. 2. Find and select the UTILITY option. Setup 3. Enter the Dejavoo Z8 manager password when prompted. Accept Payments 4. Below the UTILITY option, click COMMUNICATIONS. 5. Choose LOCAL PARAMS. Batch Settings 6.
- Page 5 Mastercard, American Express, and Discover. It is also fully Overview compatible with mobile payment options like Apple Pay and Google Wallet. Furthermore, the Z8 is able to accept gift cards, Setup provided the gift card feature is enabled on your payment Accept Payments device.
- Page 6 7. Swipe, tap, insert, or manually enter card number details. If prompted, include AVS information. 8. Press OK to confirm. Additional Information 9. Note: Restaurant sales authorized via the Dejavoo Z8 with Aura may ask merchants to enter the server ID before making Spec Sheet sales.
- Page 7 (CANCEL). Spec Sheet 4. Enter the manager password when prompted. Shop Dejavoo Z8 5. Processes the credit card. 6. Confirm the VOID AMOUNT by pressing F2 (YES) or F4 (NO). 7. After the transaction is processed, the voided receipts will print.
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Page 8: Batch Settings
Spec Sheet requires use of the green OK button. Shop Dejavoo Z8 7. Confirm when ready. Note: While SETTLEMENT FAILED response codes can be attributed to a number of factors, they are often the result of a duplicate batch. - Page 9 6. You will be asked if you wish to reprint a MERCHANT COPY or a CUSTOMER COPY. Select the relevant option and Spec Sheet proceed. Shop Dejavoo Z8 7. The settlement receipt will then be reprinted. How To Change Detail Batch Report to Summary 1. Press F1.
- Page 10 4. Enter the manager password when prompted. 5. REPORT prints. Note: This is NOT a sale. A sale transaction will need to be completed after the presale ticket with the cardholder’s card. The Z8 also offers V.122024 the option to print reports for offline transactions.
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Page 11: Troubleshooting And Tips
12. Terminal will read “READING USB DIRECTORY.” 13. Press and hold the green button to select the TPN on their Dejavoo display, then press F2 to confirm and apply updates. Partial Download 1. Start by ensuring all open batches have been settled. - Page 12 Dejavoo Z8 Common Error Messages Below is a list of other common messages you may receive on your Dejavoo Z8 screen, alerting you of an error that must be addressed. These usually appear along with their corresponding error codes: •...
- Page 13 User Manual & Setup Guide Troubleshooting & Tips Cont. How To do a Factory Reset Table of Contents 1. Start by accessing the MENU on your Z8, i.e. the three Overview horizontal bars on the bottom half of your screen. 2. Select UTILITY.
- Page 14 Troubleshooting & Tips Dejavoo and the Dejavoo logo are trademarks or registered Rights Reserved trademarks of Dejavoo. Other trademarks or trade names are the property of their respective companies. Additional Information © 2024 PaymentCloud LLC. All rights reserved. Subject to changes and errors excepted.
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