Table of Contents
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9.1
No Internet Access Points Configured
9.2
Invalid Subscription Number
9.3
Unable to Connect to Update Server/Update
Failure
Q. When trying to connect to the update server, I get a notification
that no Internet access points are configured. What causes this?
A. You may have deleted the Internet access point that you selected
during the activation. With no defined Internet access point, the
application cannot check for updates. Go to the Update settings view
and select one of the Internet access points or create a new one.
Q. I receive an 'Invalid subscription number' error message when I
enter my subscription number. What should I do?
A. You have entered an invalid subscription number. You should check
your subscription number and re-enter it.
Q. I have defined an Internet access point, but I am unable to get
the updates. What can I do?
A. Check the Internet access point settings with your operator. You
should also check that the date and time settings in your device are
correct. If you have problems connecting through WAP access points,
you should connect through the Internet.
The Internet access point settings are operator specific.
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Table of Contents
Troubleshooting
