Revision A: • MSZ-GX06/09/12/15NL - MSY-GX09/12/15NL - have been added. OBH963 is void. SPLIT-TYPE AIR CONDITIONERS INDOOR UNIT No. OBH963 REVISED EDITION-A SERVICE MANUAL Models MSZ-GX06NL MSY-GX09NL MSZ-GX09NL MSY-GX12NL MSZ-GX12NL MSY-GX15NL MSZ-GX15NL MSY-GX18NL MSZ-GX18NL MSY-GX24NL MSZ-GX24NL MSY-GX30NL MSZ-GX30NL MSY-GX36NL MSZ-GX36NL Outdoor unit service manual MUZ-GX•NLH/NLHZ, MUY-GX•NL Series (OBH963) MXZ-D•NL/NLHZ Series (OBH962)
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Use the specified refrigerant only Never use any refrigerant other than that specified. Doing so may cause a burst, an explosion, or fire when the unit is being used, serviced, or disposed of. Correct refrigerant is specified in the manuals and on the spec labels provided with our products. We will not be held responsible for mechanical failure, system malfunction, unit breakdown or accidents caused by failure to follow the instructions.
SERVICING PRECAUTIONS FOR UNITS USING REFRIGERANT R454B Servicing precautions for units using refrigerant R454B Refrigerant WARNING Safety Group This unit uses a flammable refrigerant. If refrigerant leaks and comes in contact with fire or heating part, it will create harmful gas and there is risk of fire. Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
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2. Additional refrigerant charge Additional refrigerant charge Refrigerant for the indoor units and the extended piping is not included in the outdoor unit when the unit is shipped from the factory. Therefore, charge each refrigerant piping system with additional refrigerant at the installation site. In addition, in order to carry out service, enter the size and length of each liquid pipe and additional refrigerant charge amounts in the spaces provided on the “Refrigerant amount”...
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MSZ-GX18/24NL Hook Lead wire Refrigerant sensor Insert the bottom of the sensor case. Insulation Fig. 1 Fig. 2 Fig. 3 (1) Remove the panel. Refer to “How to install the refrigerant sensor” of 11-2.3. in 11. DISASSEMBLY INSTRUCTIONS. (2) Remove the insulation and take out the lead wire below the insulation. Dispose of the insulation. (Fig. 1) (3) Connect the lead wire to refrigerant sensor.
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4. Cautions for the unit using R454B refrigerant Basic work procedures are the same as those for conventional units using refrigerant R410A. However, pay careful attention to the following points. ■ Information on servicing 1. Checks to the area Prior to beginning work on systems containing FLAMMABLE REFRIGERANTS, safety checks are necessary to ensure that the risk of ignition is minimized.
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■ Repairs to sealed components Sealed electrical components shall be replaced. ■ Repair to intrinsically safe components Intrinsically safe components must be replaced. ■ Cabling Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse environmental effects.
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■ Decommissioning Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of recovered refrigerant.
PART NAMES AND FUNCTIONS MSZ-GX06NL MSZ-GX09NL MSZ-GX12NL MSZ-GX15NL MSY-GX09NL MSY-GX12NL MSY-GX15NL Air inlet Front panel Wireless LAN module Air filter (V air filter) Air outlet Emergency operation switch Air cleaning filter Heat (Electrostatic anti-allergy exchanger enzyme filter) (Microparticle catching filter, option) Fan guard Horizontal vane...
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MSZ-GX18NL MSZ-GX24NL MSZ-GX30NL MSZ-GX36NL MSY-GX18NL MSY-GX24NL MSY-GX30NL MSY-GX36NL Front panel Air inlet Wireless LAN module Air filter (V air filter) Air outlet Emergency operation switch Heat exchanger Fan guard Air cleaning filter Horizontal vane (Electrostatic anti-allergy enzyme filter) (Microparticle catching filter, option) Remote controller, Operation indicator lamp option...
4-1. OPERATING RANGE (1) POWER SUPPLY Rated voltage Guaranteed voltage (V) 208/230 V Min. 187 Max. 253 Indoor unit 1 phase 60 Hz (2) OPERATION Intake air temperature (°F) Mode Condition Dry-bulb Wet-bulb Standard temperature Maximum temperature Cooling Minimum temperature Maximum humidity Standard temperature Heating...
SERVICE FUNCTIONS MSZ-GX06NL MSZ-GX09NL MSZ-GX12NL MSZ-GX15NL MSZ-GX18NL MSZ-GX24NL MSZ-GX30NL MSZ-GX36NL MSY-GX09NL MSY-GX12NL MSY-GX15NL MSY-GX18NL MSY-GX24NL MSY-GX30NL MSY-GX36NL 8-1. TIMER SHORT MODE For service, the following set time can be shortened by bridging the timer short mode point on the electronic control P.C. Board.
8-3. AUTO RESTART FUNCTION The operation mode, the set temperature, and the fan speed are memorized by the indoor electronic control P.C. Board when the indoor unit is controlled with the remote controller. “AUTO RESTART FUNCTION” automatically starts operation in the same mode just before the shutoff of the main power. Operation If the main power has been cut, the operation settings remain.
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8-4. WIRELESS LAN CONTROL 1. Radio wave usage precautions 2. Wireless LAN module introduction This wireless LAN module communicates the status information and Contains FCC ID: NKR-MB43 controls the commands from kumo cloud by connecting to an indoor ® Contains IC: 4441A-MB43 unit.
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Wi-Fi service. change to a different network. • This wireless LAN module should not be connected to any Mitsubishi Electric Reconnect the wireless network after a new wireless router is installed and system which is to provide cooling or heating to critical applications.
INDOOR UNIT DISPLAY SECTION Operation indicator lamp The operation indicator at the right side of the indoor unit indicates the operation state. • The following indication applies regardless of shape of the indication. Indication Operation state Room temperature The unit is operating to reach the set About 4°F(2°C) or more away temperature from set temperature...
9-4. FAN ( ) OPERATION (1) Press OFF/ON (stop/operate) button. Operation indicator lamp of the indoor unit turns on with a beep tone. (2) Select FAN mode with Operation select button. (3) Select the desired fan speed. When AUTO, it becomes Low. Only the indoor fan operates.
NOTE 2 FOR MULTI SYSTEM AIR CONDITIONER (MSZ-GX06/09/12/15/18/24) OUTDOOR UNIT: MXZ series Multi system air conditioner can connect 2 or more indoor units with 1 outdoor unit. • When you try to operate 2 or more indoor units with 1 outdoor unit simultaneously, 1 for the cooling and the others for heating, the operation mode of the indoor unit that operates first is selected.
(9) ECONO COOL ( ) operation (ECONOmical operation) When ECONO COOL button is pressed in COOL mode, set temperature is automatically set 4°F (2°C) higher by the microprocessor. However, the temperature on the LCD screen on the remote controller is not changed. Also the horizontal vane swings in various cycle.
9-8. TIMER OPERATION 1. How to set the time (1) Check that the current time is set correctly. NOTE: Timer operation will not work without setting the current time. Initially “12:00 AM” blinks at the current time display of TIME MONITOR, so set the current time correctly with CLOCK button. How to set the current time (a) Press the CLOCK button.
9-9. WEEKLY TIMER OPERATION • A maximum of 4 ON or OFF timers can be set for individual days of the week. • A maximum of 28 ON or OFF timers can be set for a week. E.g. : Runs at 75°F (24°C) from waking up to leaving home, and runs at 81°F (27°C) from getting home to going to bed on weekdays.
(4) Press button to complete and transmit the weekly timer setting. * When stops blinking, the current time will be displayed. NOTE: • Press button to transmit the setting information of weekly timer to the indoor unit. Point the remote controller toward the indoor unit for 3 seconds.
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9-12. EMERGENCY/TEST OPERATION In case of test run operation or emergency operation, use the emergency operation switch on the front of the indoor unit. Emergency operation is available when the remote controller is missing, has failed or the batteries of the remote controller run down.
TROUBLESHOOTING MSZ-GX06NL MSZ-GX09NL MSZ-GX12NL MSZ-GX15NL MSZ-GX18NL MSZ-GX24NL MSZ-GX30NL MSZ-GX36NL MSY-GX09NL MSY-GX12NL MSY-GX15NL MSY-GX18NL MSY-GX24NL MSY-GX30NL MSY-GX36NL 10-1. CAUTIONS ON TROUBLESHOOTING 1. Before performing troubleshooting, check the following 1) Check the power supply voltage. 2) Check the indoor/outdoor connecting wire for miswiring. 2.
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10-2. FAILURE MODE RECALL FUNCTION AND ERROR CODE DISPLAY MODE Outline of the function This air conditioner can memorize the failure which has occurred last time. Even though LED indication listed on the troubleshooting check table (10-4.) disappears, the memorized failure can be recalled.
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A (From the previous page) Press OFF/ON (stop/operate) button of the remote controller with the remote controller headed towards the indoor unit. *1. The indoor unit is normal, but the outdoor unit might be abnormal. Does the upper operation indicator lamp on the There are some abnormalities that cannot be recalled with this way.
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2. Flow chart of error code display mode This explains how customers can check the error code on their own. This is included in OPERATING INSTRUCTIONS. Operational procedure The remote controller is powered off. Get close to the front of the indoor unit. Point the remote controller at the receiving section of the indoor unit, and keep pressing CHECK with a fine-tipped object.
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3. Table of indoor unit failure mode recall function The upper lamp of Error Abnormal point the operation Condition Remedy code (Failure mode) indicator lamp Not lit Normal — — The room temperature thermistor short or 1-time blink every Room temperature Refer to the characteristics of the room open circuit is detected every 8 seconds 0.5-second...
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10-3. INSTRUCTION OF TROUBLESHOOTING *2 There is possibility that diesel explosion may occur due to the air mixed in the refrigerant circuit. 1. Check of the unit. First, ensure that there are no leakage points on the valves, flare connections, etc. that allow the air to flow into the refrigerant circuit, or no *1 “Test Run operation”...
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2. Check of wireless LAN module Follow the procedure below if the air conditioner cannot be monitored or controlled with a device such as a smartphone. Did the lower lamp of the operation indicator lamp There is a problem in a communication between the air blink 10 times after you selected the setting of the conditioner and the wireless LAN module.
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10-4. TROUBLESHOOTING CHECK TABLE Before taking measures, make sure that the symptom reappears for accurate troubleshooting. When the indoor unit has started operation and detected an abnormality of the following condition (the first detection after the power on), the indoor fan motor turns off and the operation indicator lamp blinks. •...
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Abnormal Operation indicator lamp Symptom Condition Remedy point Upper lamp blinks 2 times, then • FAN operation Lower lamp lights on. starts, and swing The refrigerant sensor mounted on Upper lamp the horizontal vane the indoor unit does not work. •...
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10-5. TROUBLESHOOTING CRITERION OF MAIN PARTS Part name Check method and criterion Figure Room temperature thermistor Measure the resistance with a multimeter. (RT11) Indoor coil thermistor Refer to 10-7. “Test point diagram and voltage”, “Indoor electronic control (RT12 (MAIN), RT13 (SUB)) P.C.
10-6. TROUBLESHOOTING FLOW A Check of the indoor fan motor The indoor fan motor error has occurred, and the indoor fan does not operate. Turn off the power supply. Pay enough attention to the high voltage on the fan motor connector. Turn on the power supply, wait 5 seconds or more, and then press the emergency operation switch.
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B Check of remote controller and indoor electronic control P.C. Board Check if the remote controller is exclusive for this air conditioner. Press OFF/ON (stop/operate) button *1 Look at the image of the signal transmitting section of on the remote controller. the remote controller through the monitor of a digital camera or a camera phone.
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C Check of indoor electronic control P.C. Board and the indoor fan motor Turn off the power supply. Short/ open circuit: Remove the indoor fan motor connector CN211 and the vane Measure the resistance between CN211 Replace the indoor fan motor. motor connector CN151 from the indoor electronic control P.C.
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D How to check miswiring and serial signal error Turn on the power supply. Is there rated voltage in the power supply? Check the power supply. Is there rated voltage between outdoor terminal block S1 and S2? Check the wiring. Press the emergency operation switch once.
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E Electromagnetic noise enters into TV sets or radios Is the unit grounded? Ground the unit. Is the distance between the antennas and the indoor unit within 9.91 ft. (3m), Extend the distance between the antennas and or is the distance between the the indoor unit, and/or the antennas and the antennas and the outdoor unit within outdoor unit.
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10-7. TEST POINT DIAGRAM AND VOLTAGE Indoor terminal P.C. Board, Indoor electronic control P.C. Board, Receiver P.C. Board, Display P.C. Board, Switch P.C. Board MSZ-GX06NL MSZ-GX09NL MSZ-GX12NL MSZ-GX15NL MSY-GX09NL MSY-GX12NL MSY-GX15NL Indoor terminal P.C. Board Terminal block To disable “Auto restart function” cut the Jumper wire to JR77.
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Indoor terminal P.C. Board, Indoor electronic control P.C. Board, Receiver P.C. Board, Display P.C. Board, Switch P.C. Board MSZ-GX18NL MSZ-GX24NL MSZ-GX30NL MSZ-GX36NL MSY-GX18NL MSY-GX24NL MSY-GX30NL MSY-GX36NL Terminal P.C. Board Terminal block To disable “Auto restart function” cut the Jumper wire to JR77. Fuse (Refer to 8-3.) (F11)
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10-7. TEST POINT DIAGRAM AND VOLTAGE Indoor terminal P.C. Board, Indoor electronic control P.C. Board, Receiver P.C. Board, Display P.C. Board, Switch P.C. Board MSZ-GX06NL MSZ-GX09NL MSZ-GX12NL MSZ-GX15NL MSY-GX09NL MSY-GX12NL MSY-GX15NL Indoor terminal P.C. Board Terminal block To disable “Auto restart function” cut the Jumper wire to JR77.
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Indoor terminal P.C. Board, Indoor electronic control P.C. Board, Receiver P.C. Board, Display P.C. Board, Switch P.C. Board MSZ-GX18NL MSZ-GX24NL MSZ-GX30NL MSZ-GX36NL MSY-GX18NL MSY-GX24NL MSY-GX30NL MSY-GX36NL Terminal P.C. Board Terminal block To disable “Auto restart function” cut the Jumper wire to JR77. Fuse (Refer to 8-3.) (F11)
DISASSEMBLY INSTRUCTIONS <Detaching method of the terminal with locking mechanism> The terminal which has the locking mechanism can be detached as shown below. There are 2 types of the terminal with locking mechanism. The terminal without locking mechanism can be detached by pulling it out. Check the shape of the terminal before detaching.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 2 Removing the panel (R) (Photos 1, 2, 3, Figure 1) (1) Remove the front panel and the horizontal vanes (U) (L). Unlock the locks of the horizontal vane upper (3 points). Pull and remove the horizontal vane upper to the side.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 4 2. Removing the wireless LAN module (Photos 4, 5) (1) Remove the front panel and the horizontal vanes (U) (L) Wireless LAN module (Refer to section 1.) Screw of the (2) Remove the panels (R) (L) (U). electrical cover (3) Remove the screw of the V.A.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 6 3. Removing the indoor electrical box (Photos 6, 7, (1) Remove the front panel, the horizontal vanes (U) (L), the panels (R) (L) (U) (F) and the wireless LAN module. (2) Remove the indoor/outdoor connecting wire, electrical cover (Refer to section 2.) (3) Remove the screw of the conduit plate and remove the conduit plate.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 9 5. Removing the nozzle assembly (1) Remove the front panel, the horizontal vanes (U) (L), the panels (R) (L) (F) (U), the wireless LAN module, the V.A. clamp, and the electrical cover. (2) Disconnect the following connector: <Indoor electronic control P.C.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 12 7. Removing the line flow fan, the indoor fan motor Heat exchanger assembly, the indoor coil thermistor (Photo 12, 13, 14) (1) Remove the front panel, the horizontal vanes (U) (L), the panels (R) (L) (F) (U), the wireless LAN module, the electrical box, and the nozzle assembly.
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11-2. MSZ-GX18NL MSZ-GX24NL MSZ-GX30NL MSZ-GX36NL MSY-GX18NL MSY-GX24NL MSY-GX30NL MSY-GX36NL NOTE: Turn off the power supply before disassembly. OPERATING PROCEDURE PHOTOS/FIGURES 1. Removing the panel Photo 1 (1) Remove the horizontal vanes. Unlock the locks of the Horizontal vanes Front panel horizontal vane upper (3 points).
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OPERATING PROCEDURE PHOTOS/FIGURES 2. Removing the wireless LAN module Photo 4 Catches of the wireless (1) Remove the panel (Refer to section 1) and the right Panel (F) LAN module corner box. (2) Remove the screw of the V.A. clamp and remove the V.A.
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OPERATING PROCEDURE PHOTOS/FIGURES 3. Removing the indoor terminal P.C. Board, the Photo 6 indoor electronic control P.C. Board, the display Electrical box P.C. Board, switch P.C. Board and the receiver P.C. Board (1) Remove the panel (Refer to section 1), wireless LAN module, panel (F) and the right corner box.
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OPERATING PROCEDURE PHOTOS/FIGURES 5. Removing the nozzle assembly Photo 9 (1) Remove the panel (Refer to section 1), wireless LAN module, panel (F) and the right corner box. (2) Remove the indoor/outdoor connecting wire, electrical cover. (Refer to section 2) (3) Disconnect the following connectors on the electronic control P.C.
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OPERATING PROCEDURE PHOTOS/FIGURES 8. Removing the water cut, the indoor fan motor, the Photo 13 indoor coil thermistor, and the line flow fan (1) Remove the panel (Refer to section 1), wireless LAN module, panel (F) and the right corner box. (2) Remove the display P.C.
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Fixing the indoor coil thermistor *There are 2 forms of parts for fixing the indoor coil thermistor. When fixing the indoor coil thermistor to the clip-shape/holder-shape part, the Clip shape Holder shape lead wire should point down. About the same length Position and procedure for mounting the clip-shape part 1.
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