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HighPoint RocketAIC R7000 Series Software Manual

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R7000 Software Guide
R7000 Software Guide
V1.03- February 12, 2025
Copyright 2025 HighPoint Technologies, Inc.
All rights reserved
HighPoint Technologies, Inc

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Summary of Contents for HighPoint RocketAIC R7000 Series

  • Page 1 R7000 Software Guide R7000 Software Guide V1.03- February 12, 2025 Copyright 2025 HighPoint Technologies, Inc. All rights reserved HighPoint Technologies, Inc...

  • Page 2: Table Of Contents

    3.2.3. View the Logical Device Information ................16 3.2.4. Create a RAID array ......................17 3.2.5. Delete a RAID array ......................19 4. Install the HighPoint RAID Software ..........20 4.1. Install the Software on Windows ..............22 4.1.1. Uninstall the driver on Windows ...................23 4.1.2.
  • Page 3 6.2. Query Commands ..................81 6.2.1. Query Controller ......................82 6.2.2. Query Enclosure ......................83 6.2.3. Query Device .........................85 6.2.4. Query Array ........................88 6.3. Init Commands .....................90 6.3.1. Init a Physical Disk ......................90 6.3.2. Init a RAID Array ......................91 HighPoint Technologies, Inc...
  • Page 4 6.13.3. Set Audible Alarm ..................... 114 6.13.4. Set Beeper ........................115 6.13.5. Set Rebuild Priority ....................115 6.13.6. Set Temperature Unit ....................115 6.13.7. Set Collecting System Logs ..................116 6.13.8. Set Password ......................116 6.13.9. Set Identify LED ......................116 6.13.10. Set AIC Fan Speed ....................117 HighPoint Technologies, Inc...
  • Page 5 8. Glossary ....................139 9. Revision History ................142 9.1. Version 1.00, June 24, 2024 ................142 9.2. Version 1.01, July 1, 2024 ................142 9.3. Version 1.02, January 3, 2025 ..............142 9.4. Version 1.03, February 12, 2025 ..............142 HighPoint Technologies, Inc...

  • Page 6: Overview

    R7000 Software Guide 1. Overview This document is the primary reference and user guide for the HighPoint NVMe RAID AIC. This document contains the complete using the HighPoint Web RAID Management Interface (WebGUI), CLI (command line interface) utility, UEFI utility, and SafeStorage SED Solution.

  • Page 7: Advanced Features Of The Nvme Raid Aic

    R7628A/ R7608A/ R7528D/ RA7608AW/ RS6541AW Boot RAID Support R7628A/ R7608A/ R7528D/ RA7608AW/ RS6541AW UEFI HII Utility R7628A/ R7608A/ R7528D/ RA7608AW/ RS6541AW Flash ROM for Upgradeable UEFI R7628A/ R7608A/ R7528D/ RA7608AW/ RS6541AW Global Hot Spare Disk support R7628A/ R7608A/ R7528D/ RA7608AW/ RS6541AW HighPoint Technologies, Inc...

  • Page 8: Technical Support

    Department. 1.3.1. One-Click Diagnostic Feature One-Click Diagnostic is a unique feature of our HighPoint RAID Management. One-Click Diagnostic provides an information collection system for troubleshooting. It will gather all necessary hardware, software, and storage configuration data and compile it into a single file, which can be transmitted...

  • Page 9: Safestorage Encryption

    The SafeStorage solution applies to both single-disk and RAID configurations. Activation is facilitated through Disk Security, which can be easily managed via our HighPoint RAID Management. Benefits Numerous customers are actively seeking a comprehensive and efficient storage encryption solution to ensure the security of their data.

  • Page 10: Workflow

    The key used to secure the disk is the same as the key generated when the board is secured. Enable RAID security when creating RAID with disks that have SED (self-encrypting disk) capability. Please refer to the sections for the steps in the above process. HighPoint Technologies, Inc...

  • Page 11: Enable Security

    After you enable AIC security, you can enable disk security using a security key. Enable AIC Security If you want to use SafeStorage, you must first enable AIC security option using the HighPoint RAID Management utility (WebGUI or CLI) and create a security Key.

  • Page 12: Change Security

    We offer the “Disable Security” option to disable AIC security. The AIC security can only be disabled if the target AIC does not host any secured disks with the “legacy” status or secured arrays. Warning: After disable AIC security, data stored on these secured disks will no longer be accessible. HighPoint Technologies, Inc...

  • Page 13: Import Safestorage Encryption

     Situation 1: If the disks and HighPoint RAID AIC are not secured. You can do Online Array Roaming directly.  Situation 2: If the disk security key and the HighPoint RAID AIC security key are the same. You can do Online Array Roaming directly.

  • Page 14: Uefi Hii Utility

    Adjust the UEFI settings. Allow the option ROM settings for third-party devices to load. Example: SuperMicro X12DPi-N6 motherboard Set Boot Mode Select to UEFI. Set the Slot where the AIC is located to EFI. Save changes and reboot. HighPoint Technologies, Inc...
  • Page 15 R7000 Software Guide Step 2 Enter the UEFI HII Utility Power up the system. Press Delete to enter BIOS. Find AdvancedHighPoint RAID Management Utility should appear under Advanced options. Select HighPoint RAID Management Utility and enter it. HighPoint Technologies, Inc...

  • Page 16: Uefi Hii Utility Menu View

     PCI Express Speed – The rate of current bandwidth and the rate of designed bandwidth.  PCI Express Width – The current AIC occupies the PCIe width, and the designed AIC occupies the PCIe width.  Version – The UEFI HII Utility version of the AIC. HighPoint Technologies, Inc...

  • Page 17: View The Physical Device Information

     Type – The RAID level of the arrays you create.  Capacity – The total capacity of the disk.  Status –The (Normal, critical, disabled) status of the disk.  Member disk– The member disk of the arrays. HighPoint Technologies, Inc...

  • Page 18: Create A Raid Array

    Select the RAID type from the dropdown list. Use the keyboard or mouse’s up and down keys to select the RAID type and press Enter. Select the disk that needs to create a RAID array and the status of the disk changes from Disabled to Enabled. HighPoint Technologies, Inc...
  • Page 19 Are you sure to create RAID0 with following disk(s). Press Enter to confirm. A pop-up window will state that RAID*** creation succeeded. Press Enter to confirm the operation again. The array you create, and its associated properties will appear under the Logical Device Information. HighPoint Technologies, Inc...

  • Page 20: Delete A Raid Array

    Select Delete RAID... from the HighPint RAID Management Utility. Select the array you wish to delete and press Enter. The utility will display a warning message. Press Enter to delete the array. Press Enter to confirm the operation again. HighPoint Technologies, Inc...

  • Page 21: Install The Highpoint Raid Software

    HighPoint RAID Software.exe to install the HighPoint driver and RAID Management.  HighPoint driver Overview The HighPoint driver is used for the AIC to communicate with the operating system. This driver enables the operating system to recognize AIC, ensuring that it loads and operates correctly in the operating system.
  • Page 22 Set Secure Boot to Disabled. Warnings: Failing to remove the AIC and SSDs when uninstalling the driver may result in data loss. Always install the HighPoint NVMe driver before moving the AIC & RAID array to another operating system. HighPoint Technologies, Inc...

  • Page 23: Install The Software On Windows

    R7000 Software Guide 4.1. Install the Software on Windows To install the HighPoint RAID Software on the Windows operating system, perform the following steps. Locate the HighPoint RAID Software download and open the file. Double-click HighPoint NVMe G5 RAID Windows Software.exe.

  • Page 24: Uninstall The Driver On Windows

    R7000 Software Guide 4.1.1. Uninstall the driver on Windows Perform the following steps to uninstall the HighPoint driver on the Windows Operating System. Power down the system and remove the AIC from the motherboard. Notes: Failing to remove the AIC from the system during the uninstall process may result in data loss.

  • Page 25: Uninstall The Raid Management On Windows

    After uninstalling the driver, click Finish. 4.1.2. Uninstall the RAID Management on Windows Perform the following steps to uninstall the HighPoint RAID Management on the Windows Operating System. Access Control Panel, select Programs Programs and Features, and right-click on the HighPoint RAID Management entry.

  • Page 26: Install The Software On Linux

    Enter the following command to install the HighPoint RAID Software. #sh setup.bin (or ./setup.bin) After the HighPoint RAID Software installation, the system will prompt you to restart to make the driver take effect. Manually restart the system. HighPoint Technologies, Inc...

  • Page 27: Uninstall The Driver On Linux

    R7000 Software Guide 4.2.1. Uninstall the driver on Linux Perform the following steps to uninstall the HighPoint driver on the Linux Operating System. Power down the system and remove the AIC from the motherboard. Note: Failing to remove the NVMe product and SSDs when uninstalling the driver may result in data loss.

  • Page 28: Web Raid Management Interface

    This section describes how to use the Web RAID Management Interface. 5.1. Start the WebGUI For Windows Users Double-click the HighPoint RAID Management ICON to start the software using the system’s default web browser. It will automatically log in to the WebGUI. For Linux Users Open the browser and enter http://127.0.0.1:7402...

  • Page 29: Global View

    5.2.1. HBA Properties The HBA Properties section displays the following information.  Host Adapter model — The name of the HighPoint product or solution.  Controller Count — The number of the AICs detected.  Enclosure Count — The number of external enclosures detected.

  • Page 30: Physical

    The Physical tab shows general and extended information about the AIC and any hosted NVMe SSDs. 5.3.1. Controller Information The Controller Information section displays the following information.  Model name — The model name of the HighPoint AIC.  Vendor — The manufacturer of the AIC. HighPoint Technologies, Inc...

  • Page 31: Enclosure Information

    Note: If the Board 12V Voltage exceeds the threshold, the voltage here will be displayed in red.  Power Consumption — Total power consumption of the AIC, disks, and external power supply (provided by the PCIe host interface)  Fan Speed — The current fan speed of the AIC. HighPoint Technologies, Inc...

  • Page 32: Physical Devices Information

     Identify LED – Identify the location of the disk. When On is selected, the disk LED will light up red to get the location of the disk. When Off is selected, the disk LED turns off.  Secured – Whether the physical disk is secured. HighPoint Technologies, Inc...
  • Page 33 Cryptographic Erase The Cryptographic Erase function will erase the secured key inside each disk, making it impossible to decrypt data stored on these devices. Indicates that disk security is not enabled or not supported. HighPoint Technologies, Inc...
  • Page 34 R7000 Software Guide Indicates that security for the disk is enabled. Data can be accessed. Yes (Locked) Indicates that the security of the disk is enabled, but the disk’s key does not match the key on the AIC. HighPoint Technologies, Inc...
  • Page 35 Enclosure. After the system restarts, the secure attribute of the disk should change from Yes (Locked) Yes. HighPoint Technologies, Inc...
  • Page 36 If enabled, this will be displayed as (Locked); Click the Secured status (blue text); a pop-up window will be displayed, providing a Cryptographic Erase button. After the system restarts, the secure attribute of the disk should change from to No. HighPoint Technologies, Inc...
  • Page 37 Select the disk you want to unplug, and click Unplug. Manually remove the disk. If you want to plug a new disk. Manually plug the disk, and click Rescan; the disk you just plugged in is displayed under Physical Devices Information. HighPoint Technologies, Inc...
  • Page 38 Identify the location of the disk. When On is selected, the disk LED will light up red to get the location of the disk. When Off is selected, the disk LED turns off. Open the WebGUI. Click the Physical tab. Click the Devices tab. Select the disk you want to unplug, and click [ON]/ [OFF]. HighPoint Technologies, Inc...

  • Page 39: Sensors Information

    For products using M.2 disks, the power is the sum of the power of the AIC, disks, and external power supply; For products using U.2 disks, the power is the sum of the power of the AIC and the external power supply. HighPoint Technologies, Inc...
  • Page 40 R7000 Software Guide The cursor on the diagram line now shows the sensor information. The contents of the interval displayed can be zoomed in and out with the mouse wheel. HighPoint Technologies, Inc...

  • Page 41: Update The Firmware

    Click Choose File to select the file with a suffix of blf you want to update the firmware. Click Check. The current firmware version and the firmware version to be updated are displayed. Select Confirm to flash the selected firmware. Reboot the system to make the update take effect. HighPoint Technologies, Inc...

  • Page 42: Secure Setting

    Enter a new password under the New Password field. The password length is 8-32 digits, and there is no limit to the valid complexity of the password. After entering a new password, click Change Security. Confirm the change by clicking OK when the pop-up window is displayed. HighPoint Technologies, Inc...

  • Page 43: Fan Setting

    Note: If you are using RS6541AW then here are the following 5 levels [Auto, Ultra Low, Low, Medium, High, Full] To change AIC security, perform the following steps: Open the WebGUI. Click the Physical tab. Click the Enclosure# tab. Select the fan speed in the Set Fan Speed. Click Submit. HighPoint Technologies, Inc...

  • Page 44: Hotplug Compatibility Mode Setting

    Inserting an older model disk into the system, but the system does not recognize the disk.  To change Hotplug compatibility mode, perform the following steps: Open the WebGUI. Click the Physical tab. Click the Enclosure# tab. Select Disabled or Enabled in the Hotplug compatibility mode. Click Submit. HighPoint Technologies, Inc...

  • Page 45: Led On/Off Setting

     Disk Status – if any disks were added or removed, or if a disk is no longer responding, the status will change.  RAID status – the RAID array’s status may change depending on the status of the disks. HighPoint Technologies, Inc...

  • Page 46: Logical

     Status – The status of the physical disk. (Normal, Disabled, Critical, Legacy, etc.)  Maintenance – Once an array has been created, click maintenance for options to manage your array. Different array or disk statuses will have other maintenance options. HighPoint Technologies, Inc...
  • Page 47 Click Secure to enable Disk Security. After Disk Security has been enabled.  Method 2: Enabling Disk Security when creating a RAID array Click the Logical tab. Check the box before the Secure option when creating a RAID array. HighPoint Technologies, Inc...
  • Page 48 If you insert a new disk, clicking Add Disk will allow you to select and add it to the array. Disabled Status An array with the Disabled status means that the RAID level does not have enough disks to function. Your optional option in Maintenance is: Delete – deletes the selected RAID array. HighPoint Technologies, Inc...

  • Page 49: Physical Device Information

     Secured – Whether the physical disk is secured.  Capacity – The total capacity of the physical disk or RAID array.  Max Free – The space on the physical disk is not configured in an array. HighPoint Technologies, Inc...

  • Page 50: Create A Raid Array

    Method Keep Old Data: This option skips the initialization process, and all data on each physical disk of the array will be untouched. Quick Init: This option grants immediate access to the RAID array by skipping the HighPoint Technologies, Inc...
  • Page 51 Displays the amount of RAID array storage space. By default, the maximum capacity available for the RAID array is displayed. Select the creation profile options and click Create. The created RAID array is displayed under Logical Device Information. HighPoint Technologies, Inc...

  • Page 52: Delete A Raid Array

    You can choose to stop the current operation and continue to delete it. When the RAID array is mounted, deleting the RAID array will prompt in use. You can unmount it and continue to delete it. HighPoint Technologies, Inc...

  • Page 53: Unplug A Raid Array

    Click Unplug to unplug the RAID array. Manually remove all RAID member disks. If you want to hot-plug the RAID member disks. Manually plug the disks, and click Rescan. The disks you just plugged in are displayed under Logical Device Information. HighPoint Technologies, Inc...

  • Page 54: Verify A Raid Array

    Click Maintenance. Click Verify to verify the integrity of the RAID array. The status of the RAID array changes from Normal to Rebuilding, showing the duration of the verification process. You can stop the process by clicking Stop. HighPoint Technologies, Inc...

  • Page 55: Add A Spare Disk

    Check the box for the disk you want as a spare under Available Disks. Click Add Spare and confirm by selecting OK from the pop-up window. The disk has now been assigned as a spare. Click OK to confirm. The created spare disks are displayed under the Spare Pool. HighPoint Technologies, Inc...

  • Page 56: Remove A Spare Disk

    Open the WebGUI. Click Logical. Click Spare Pool. Select the spare disk from the Spare Pool. Click Remove Spare. There is no deleted spare disk information at the Spare Pool, indicating that the spare disk has been successfully removed. HighPoint Technologies, Inc...

  • Page 57: Setting

    You can change the WebGUI settings in the Setting tab according to your preferred behavior and requirements. The Setting tab is divided into System Setting, Password Setting and Email Setting.  For Windows Users:  For Linux Users: HighPoint Technologies, Inc...

  • Page 58: System Setting

    When the rebuild is finished, the data may be accessible but inconsistent due to any bad sectors that were ignored during the procedure. HighPoint recommends checking the event log periodically for bad sector warnings if this option is enabled.
  • Page 59 C:/Windows/hpt_diagdriver. The maximum size of the collected system log is 840MB; anything over 840MB will be overwritten forward. This setting is only supported by the Windows HighPoint RAID Management. It is used as follows: Set Enable collecting system logs to Enabled.

  • Page 60: Password Setting

    Using this tab, you can set or change your WebGUI password. The password length is less than or equal to 8 bits, and there is no limit to the valid complexity of the password. Type your new password, confirm it, then click Submit. HighPoint Technologies, Inc...

  • Page 61: Email Setting

    Enter the ISP (Internet service provider) Server Address or SMTP name. Mail From (E-mail address) Enter the email address of the sender. Login Name Enter the email account name of the sender. Password Enter the sender's email account password. SMTP Port Enter the SMTP port. (default: 25) HighPoint Technologies, Inc...
  • Page 62 Enter the account name of the sender in the Login Name. Enter the sender’s account password in the Password. Example: Gmail Sign in to Gmail and set it up, Login email address link: https://accounts.google.com/Login Click the Security and search for the 2-Step Verification. HighPoint Technologies, Inc...
  • Page 63 R7000 Software Guide Click the Turn on 2-Step Verification and follow Gmail’s prompts to complete the operation. Click the Security and search for the App passwords. Click the App passwords and enter the app name. HighPoint Technologies, Inc...
  • Page 64 Click Create, and you will get the new app-specific password. Enter this app-specific password into the Password. Enter the SMTP port (default:25) in the SMTP Port. Check the Support SSL box if your ISP supports SSL. 10. Click Change Setting. HighPoint Technologies, Inc...
  • Page 65 Click Test to confirm settings are correct by sending a test email. To add an email recipient, perform the following steps: Open the WebGUI. Click the Setting tab. Type the email of the recipient in the E-mail. Type the name of the recipient in the Name. HighPoint Technologies, Inc...
  • Page 66 5.5.3.4.Delete an Email Recipient To delete an existing email recipient, perform the following steps: Open the WebGUI. Click the Setting tab. Select the email recipient you want to delete under Recipients. Click Delete to delete the email recipient. HighPoint Technologies, Inc...

  • Page 67: Event

    R7000 Software Guide 5.6.Event The Event View is a basic error logging tool built into the HighPoint WebGUI. You can see log entries associated with the HighPoint device. The event log provides useful information when troubleshooting your setup. 5.6.1. View the Event Log You can view the event log of RAID creation, RAID deletion, disk drop, disk up, etc.

  • Page 68: Save The Event Log

    Event Levels Includes the following event levels:  I – Information  W – Warning  E – Error Event Time Shows the exact time of the event. Event Content Shows the specifics of the event that occurred. HighPoint Technologies, Inc...

  • Page 69: Event Log Icon Guide

     Configuring eventnotifications  Configuring maintenance Alerts issued by the HostAdapter: Warning  High temperatures  Sector errors  Communication errors  Verification errors Hardware related problems: Error  Disk failure  Broken errors  Memory failure HighPoint Technologies, Inc...

  • Page 70: Shi

     °F/ ℃ – Current temperature of the physical disk. Unit: °F/ ℃.  Total Bytes Written – The total number of bytes that can be written over the life of the SSD.  S.M.A.R.T – Click Detail to display the SMART information of a single physical disk. HighPoint Technologies, Inc...

  • Page 71: View The Smart Information

    To access the SMART information of a single disk, perform the following steps: Open the WebGUI. Click the SHI tab. Click the Detail on the desired disk. Note: The TBW (Total Bytes Written) information can be used to monitor the lifespan of the NVMe disks. HighPoint Technologies, Inc...

  • Page 72: Create A Health Inspector Scheduler

    To create a Health Inspector Scheduler, perform the following steps: Open the WebGUI. Click the SHI tab. Set the Task Name and the time value in the Occurs every. After clicking Submit, your task will be shown under the Task List. HighPoint Technologies, Inc...

  • Page 73: Create A New Verify Task

    10. Your entry will appear under the Tasks List. Note: The New Verify Task box only appears if you have normal status arrays. If you have a critical array, the New Rebuild Task will replace the New Verify Task. HighPoint Technologies, Inc...

  • Page 74: Delete A Task

    All redundant RAID arrays (RAID1/ RAID10) will appear under the New Verify Task. To delete an existing task, perform the following steps: Open the WebGUI. Click SHI. Click Schedule. Select the task you want to delete under the Tasks List. Click Delete to delete the task. HighPoint Technologies, Inc...

  • Page 75: Help

    The Help displays help related to the WebGUI. The Help displays information about the AIC connection to the system and the AIC and driver status. 5.8.1. Online Help Online Help redirects you to the official HighPoint website. 5.8.2. Diagnostic View Diagnostic View provides a 1-click information collection system for troubleshooting. It will gather and compile all necessary hardware, software, and storage configuration data into a single file.

  • Page 76: Save The Diagnostic Log

    Record the status of all services in the system. hpt diag.txt Collect the runtime logs of management software to detect any abnormalities. drInst.{date}.dmp Collect the crash logs of management software for analysis. hpt temperature.txt Collects chip and disk temperature information to monitor thermal HighPoint Technologies, Inc...
  • Page 77 This can be used to check the log of the AIC installed driver showing an exclamation mark. hptnvmeco.txt This is generated by HighPoint and is used to determine the reason for the exclamation mark when the NVMe driver is installed. hpt diagdriver.txt Debug driver log information, including error information.
  • Page 78 SN number of AIC. hpt_diag.log Collect the runtime logs of management software to detect any abnormalities. hpt_HighPoint.log Collect the AIC log. hpt_temperature.log Collects chip and disk temperature information to monitor thermal conditions. hptdrv.log HighPoint driver installation log. HighPoint Technologies, Inc...
  • Page 79 R7000 Software Guide hptdrv-cron.log Collect HighPoint driver auto-upgrade log. hptsvr-install.log Collect HighPoint RAID Management software installation log. kern.log System kernel log. lsmod info Record all driver information used in Linux. lspci_info Information about the PCIe device connected to the motherboard.

  • Page 80: Command Line Interface

    R7000 Software Guide 6. Command Line Interface The Command Line Interface is often referred to as CLI. This section describes the various HighPoint CLI commands: query, create, delete, rebuild, verify, unplug, switch, lscard, rescan, init, events, mail, task, set, clear, diag,...
  • Page 81 R7000 Software Guide For Linux Users Open the Terminal and enter root permissions. Execute the command hptraidconf to enter the CLI. HighPoint Technologies, Inc...

  • Page 82: Query Commands

    This command presents information for the specified physical disk. query arrays This command lists information about each configured array, such as ID, capacity, RAID type, and status. query {arrays_id} This command presents information of each disk of a specified array. HighPoint Technologies, Inc...

  • Page 83: Query Controller

    Input example: HPT CLI>query controllers  ID - The number of the AIC.  Channel - The HighPoint NVMe AIC is a virtual device with a channel default of 0.  Name - The AIC’s model name. HighPoint Technologies, Inc...

  • Page 84: Query Enclosure

     ID — An AIC ID is a string used to represent an AIC. It is in the format “1/AIC” for AICs.  Location — The PCI slot location where the AIC is located.  Current Link Width — The PCIe width occupied by the current AIC. HighPoint Technologies, Inc...
  • Page 85  Power Consumption — Total power consumption of the AIC, disks, and external power supply (provided by the PCIe host interface)  Fan Speed — The current fan speed of the AIC. HighPoint Technologies, Inc...

  • Page 86: Query Device

    - DISABLED: The disk cannot be used. (May be related to disk failure) - NORMAL: The disk is a member of a RAID array. - SPARE: The disk has been set as a spare disk.  ModelNumber - The disk’s model number. HighPoint Technologies, Inc...
  • Page 87  Flag - Shows whether the disk is single or has been created RAID.  SED Capable - Whether the disk supports the SED feature.  SED Type - The current SED Type of the physical disk is OPAL HighPoint Technologies, Inc...
  • Page 88  Warning Composite Temperature Threshold (F) - The disk’s warning composite temperature threshold.  Critical Composite Temperature Threshold (F) - The disk’s critical composite temperature threshold.  S.M.A.R.T Attributes - S.M.A.R.T Attributes detailed information reported by disk. HighPoint Technologies, Inc...

  • Page 89: Query Array

    - NORMAL: The array status is normal. - CRITICAL: The array is degraded (no data redundancy). - DISABLED: The array is disabled. - REBUILDING: The array is being rebuilt. - VERIFYING: The array is verifying. - INIT(F): Initializing an array using Foreground mode. HighPoint Technologies, Inc...
  • Page 90 - UNINITIALIZED: The array is not initialized.  Block - The block size of the array.  Sector - The bytes per sector of the array.  Name - The name of the RAID array in the system. HighPoint Technologies, Inc...

  • Page 91: Init Commands

    This command starts/stops the initialization process of a redundant RAID array (RAID1). {start|stop} start/ stop 6.3.1. Init a Physical Disk HPT CLI>init {device_id} This command initializes a disk for first use or a legacy disk on the AIC. Input example: HPT CLI>init 1/E1/1 HighPoint Technologies, Inc...

  • Page 92: Init A Raid Array

    R7000 Software Guide 6.3.2. Init a RAID Array HPT CLI>init{array_id} {start|stop} This command starts/stops the initialization process of a redundant RAID array (RAID1). Input example: HPT CLI>init 1 stop HighPoint Technologies, Inc...

  • Page 93: Create Command

    * Indicates creation of RAID array using all member disks. name Specify the name of the array which will be created. (Default: RAID_<level>_<array number>) Specifies an existing array to be expanded/migrated. All data on the HighPoint Technologies, Inc...
  • Page 94 I/O requests. Multiple physical disks working in parallel increase the throughput, meaning better performance. sector Specifies the target array's logical sector size in B/KB. This option is only valid for stripped RAID levels. HighPoint Technologies, Inc...

  • Page 95: Create A Raid Array

    This command allows you to create a new RAID array. Input example: HPT CLI>create RAID0 disks=* capacity=* init=quickinit bs=512k 6.4.2. Create a Spare Disk HPT CLI>create spare {device_id} This command allows you to add a spare disk. Input example: HPT CLI>create spare disks=1/E1/1 HighPoint Technologies, Inc...

  • Page 96: Delete Command

    {array_id} The created RAID array This command instructs the system to delete the array. 6.5.1. Delete a RAID Array HPT CLI>delete {array_id} This command allows you to delete an existing RAID array. Input example: HPT CLI>delete 1 HighPoint Technologies, Inc...

  • Page 97: Delete A Spare Disk

    R7000 Software Guide 6.5.2. Delete a Spare Disk HPT CLI>delete {spare_id} This command allows you to delete an existing spare disk. Input example: HPT CLI>delete 1/E1/1 HighPoint Technologies, Inc...

  • Page 98: Rebuild Command

    {start|stop} start/ stop 6.6.1. Rebuild a RAID array HPT CLI>rebuild {array_id} {device_id} This command allows you to add the specified disk to a critical RAID array and rebuild it. Input example: HPT CLI>rebuild 1 1/E1/4 HighPoint Technologies, Inc...

  • Page 99: Start Rebuilding The Raid Array

    HPT CLI>rebuild {array_id} {stop} This command allows you to stop the rebuilding process on the specified array. After you stop a rebuilding process, you can resume it later with the rebuild start command. Input example: HPT CLI>rebuild 1 stop HighPoint Technologies, Inc...

  • Page 100: Verify Command

    This command starts the verification process on the specified array. Input example: HPT CLI>verify 1 start 6.7.2. Stop Verifying the RAID Array HPT CLI>verify {array_id} {stop} This command stops the verification process on the specified array. Input example: HPT CLI> verify 1 stop HighPoint Technologies, Inc...

  • Page 101: Rescan Command

    This command rescans all of the physical devices attached to the AIC. 6.8.1. Rescan the Physical Devices HPT CLI>rescan This command rescans all of the physical devices attached to the AIC. Input example: HPT CLI> rescan HighPoint Technologies, Inc...

  • Page 102: Lscard Command

    Active: Indicates the AIC you are using. Inactive: Indicates another AIC connected to the system but not in use. 6.9.1. Lscard all AICs HPT CLI>lscard This command displays the list of multiple AICs. Input example: HPT CLI>lscard HighPoint Technologies, Inc...

  • Page 103: Events Command

    This command will save all the logged events as a plain text file. {enclosure_id} The specified AIC {file_name} File path 6.10.1.View the Event Log HPT CLI>events {enclosure_id} pages=* This command will display a list of all the logged events. Input example: HPT CLI>events 1/E1 page=0 HighPoint Technologies, Inc...

  • Page 104: Save The Event Log

    R7000 Software Guide 6.10.2.Save the Event Log HPT CLI>events {enclosure_id} save={file_name} This command will save all the logged events as a plain text file. Input example: HPT CLI> events 1/E1 save=C:/raidlog.txt HighPoint Technologies, Inc...

  • Page 105: Mail Command

    The SMTP port is generally 25. {ssl} 1 for enable and port needs 465, 0 for disabled. {e|d} Enable Event Notification status, e for enabled or d for disabled. {from_address} The mail from address. [username] The mail username. HighPoint Technologies, Inc...

  • Page 106: Add A Mail Recipient

    HPT CLI>recipient add {recipient_name} {mail_address} [Inf|War|Err] This command will add a new recipient. Input example: HPT CLI> mail recipient add hpt admin@highpoint-tech.com Inf 6.11.2. List all Mail Recipients HPT CLI>mail recipient This command will display a list of all mail recipients.

  • Page 107: Test The Mail Recipient

    This command will send a test email to a specified recipient. Input example: HPT CLI> mail recipient test hpt 6.11.4. Delete a Mail Recipient HPT CLI>mail recipient delete {recipient_name} This command will delete an existing mail recipient. Input example: HPT CLI> mail recipient delete hpt HighPoint Technologies, Inc...

  • Page 108: Add A Mail Server

    This command will configure mail server settings. Input example: HPT CLI> mail server 6.11.7. Set the Mail Server HPT CLI>mail server set {a|p|s|m|u|t} {value} This command will separate and set your mail server value. Input example: HPT CLI> mail server set p 15 HighPoint Technologies, Inc...

  • Page 109: Task Command

    Intervals between task executions. start=mm/dd/yyyy time=hh:mm:ss The task start date. - yyyy - year - dd - day - mm - month - hh - hour - mm - minute - ss - second end=mm/dd/yyyy time=hh:mm:ss The task end date. HighPoint Technologies, Inc...

  • Page 110: Create A New Rebuild Task

    HPT CLI>task verify 1 name=test daily=1 start=6/1/2024 end=6/30/2024 Note: Verify Task can only be created if the RAID1 array is in a normal status. 6.12.3.List all Tasks HPT CLI>task This command displays detailed information about all scheduled tasks. Input example: HPT CLI>task HighPoint Technologies, Inc...

  • Page 111: Delete A Task

    R7000 Software Guide 6.12.4.Delete a Task HPT CLI>task delete {task_id} This command allows you to delete a scheduled task. Input example: HPT CLI>task delete 2 HighPoint Technologies, Inc...

  • Page 112: Set Command

    Error] parameter. When enabled, the rebuilding process will ignore bad disk sectors and continue rebuilding until completion. When the rebuild is finished, the data may be accessible but inconsistent due to any bad sectors that were ignored during HighPoint Technologies, Inc...
  • Page 113 [68-87] High [>88] Highest [C|F] Set the [Temperature Unit] to Celsius or Fahrenheit. This setting is only supported by the Windows HighPoint RAID Management. Set enable or disable [Collecting System Logs]. [y|n] You can set it to enable the collection of system logs at any time.
  • Page 114 LED (Status/ Fault/ SSD) compatibility on/off. mode Note: Enabled Hotplug compatibility mode causes 2003 Status LED performance degradation on all disks hosted by the AIC. 2004 Fault LED 2005 SSD LED {Option}={Enable|Disable} smart [y|n] Set smart enable or disable. HighPoint Technologies, Inc...

  • Page 115: Set Auto Rebuild

    HPT CLI>set CE=[y|n] Set enable or disable to the [Continue Rebuilding On Error] parameter. Input example: HPT CLI>set CE=y 6.13.3.Set Audible Alarm HPT CLI>set AA=[y|n] Set enable or disable to the [Audible Alarm] parameter. Input example: HPT CLI>set AA=n HighPoint Technologies, Inc...

  • Page 116: Set Beeper

    Input example: HPT CLI>set BP=n 6.13.5.Set Rebuild Priority HPT CLI>set RP=[0-100] Change rebuilding priority. Input example: HPT CLI>set RP=60 6.13.6.Set Temperature Unit HPT CLI>set TU=[C|F] Set the temperature unit to Celsius or Fahrenheit. Input example: HPT CLI>set TU=C HighPoint Technologies, Inc...

  • Page 117: Set Collecting System Logs

    6.13.8.Set Password HPT CLI>set PS={password} You can set or change your HighPoint RAID Management password. The password length is less than or equal to 8 bits, and there is no limit to the valid complexity of the password. Input example: HPT CLI>set PS=00000000...

  • Page 118: Set Aic Fan Speed

    Change the AIC Fan Speed. Input example: HPT CLI>set 1/E1 FS=Low 6.13.11. Set Hotplug Compatibility Mode HPT CLI>set {enclosure_id} Param {ID}={Option} This Parameter Setting supports setting the Hotplug compatibility mode. Input example: HPT CLI>set 1/E1 Param 2001=Enabled HighPoint Technologies, Inc...

  • Page 119: Set Status/ Fault/ Ssd Led On/Off

    6.13.12. Set Status/ Fault/ SSD LED On/Off HPT CLI>set {enclosure_id} Param {ID}={Option} This Parameter Setting supports setting the Status LED/ Fault LED/ SSD LED On/Off. You can switch on and off the AIC LED. Input example: HPT CLI>set 1/E1 Param 2003=Disable HighPoint Technologies, Inc...

  • Page 120: Unplug Command

    The created RAID array This command allows you to unplug the array. 6.14.1.Unplug the Physical Device HPT CLI>unplug {device_id} This command allows you to unplug the disk. After the command, manually remove the disk. Input example: HPT CLI>unplug 1/E1/6 HighPoint Technologies, Inc...

  • Page 121: Unplug A Raid Array

    R7000 Software Guide 6.14.2.Unplug a RAID Array HPT CLI>unplug {array_id} This command allows you to unplug the array. After the command, manually remove the member disks. Input example: HPT CLI>unplug 1 HighPoint Technologies, Inc...

  • Page 122: Secure Command

    The disk is in the legacy secure changekey The command changes the disk security key to be consistent with the AIC security key. {old password} secure secureerare {force} This command allows you to disable disk security. HighPoint Technologies, Inc...

  • Page 123: Enable Aic Security

    HPT CLI>secure {enclosure_id} change oldkey={old password} key={new password} This command allows you to change the AIC security key. The password length is 8-32 digits, and there is no limit to the valid complexity of the password. Input example: HPT CLI>secure 1/E1 change oldkey={00000000} key={11111111} HighPoint Technologies, Inc...

  • Page 124: Disable Aic Security

    HPT CLI>secure {enclosure_id} disable This command allows you to disable AIC security. Input example: HPT CLI>secure 1/E1 disable 6.15.4.Enable Disk Security HPT CLI>secure {device_id} legacy This command allows you to enable disk security. Input example: HPT CLI>secure 1/E1/5 legacy HighPoint Technologies, Inc...

  • Page 125: Change Disk Security Key

    Enclosure. 6.15.6.Disable Disk Security HPT CLI>secure {device_id} secureerase {force} This command allows you to disable disk security. Input example: HPT CLI>secure 1/E1/5 secureerase force HighPoint Technologies, Inc...

  • Page 126: Diag Command

    The saving path will be displayed after entering this command. 6.16.1.Collect the Diagnostic Information HPT CLI>diag This command allows you to collect the diagnostic information. Input example: HPT CLI>diag  For Windows User  For Linux User HighPoint Technologies, Inc...

  • Page 127: Switch Command

    AICs connected to the system This command allows you to switch the use of the AIC. 6.17.1.Switch the AIC HPT CLI>switch {card_id} This command allows you to switch the use of the AIC. Input example: HPT CLI>switch 1 HighPoint Technologies, Inc...

  • Page 128: Update Command

    This command allows you to select the blf file to update AIC firmware. {file_path} 6.18.1.Update the Firmware HPT CLI>update {controller_id enclosure_id} fw={file path} This command allows you to select the blf file to update the AIC firmware. Input example: HPT CLI>update 1/E1 fw=C:\Users\test\Desktop\R7628ASSW_HLK_v5.12.4.1_v2.4.1.2_2024_05_08.blf HighPoint Technologies, Inc...

  • Page 129: Help Command

    This command shows generic help about this utility. help {command} This command shows help about a specific command. 6.19.1.Show the Generic Help Command HPT CLI>help This command shows generic help about this utility. Input example: HPT CLI>help HighPoint Technologies, Inc...

  • Page 130: Show The Specific Command Help

    R7000 Software Guide 6.19.2.Show the Specific Command Help HPT CLI>help {command} Show help about a specific command. Input example: HPT CLI>help delete HighPoint Technologies, Inc...

  • Page 131: Ver Command

    R7000 Software Guide 6.20. Ver Command Shows the version of RAID Management currently in use. This is only supported by the Linux HighPoint RAID Management. 6.20.1.Show the RAID Management Version HPT CLI>ver This command shows you the version of RAID Management currently in use.

  • Page 132: Exit Command

    R7000 Software Guide 6.21. Exit Command Exit from the interactive mode and close the window. 6.21.1.Exit the CLI HPT CLI>exit This command lets you exit the interactive mode and close the window. Input example: HPT CLI>exit HighPoint Technologies, Inc...

  • Page 133: Clear Command

    R7000 Software Guide 6.22. Clear Command This command is used to clear the screen. 6.22.1.Clear the CLI screen HPT CLI>clear This command allows you to clear the screen. Input example: HPT CLI>clear HighPoint Technologies, Inc...

  • Page 134: Trouble Shooting

    The system is not connected to a network (internet connection). Solution a. Ensure that the network is properly connected. b. Reinstall the HighPoint software. If the following occurs after the network connection and reinstall driver： This problem can be caused by a lack of dependency packages: Solution: a.
  • Page 135 # deb-src https://mirrors.tuna.tsinghua.edu.cn/debian/ bookworm-backports main contrib non-free non-free-firmware Note: See the mirror list at https://www.debian.org/mirror/list for more information. c. Enter the following command: #apt-get update d. Reinstall the HighPoint software. HighPoint Technologies, Inc...

  • Page 136: For Rhel

    Go to the Red Hat website and register an account: Register for | Red Hat IDP c. Open the system terminal with root privileges. d. Enter the following command to log in: #subscription-manager register --username=*** --password=*** --auto-attach e. Reinstall the HighPoint software. HighPoint Technologies, Inc...

  • Page 137: For Ubuntu

    The system is not connected to a network (internet connection).  Solution: a. Ensure that the network is properly connected. b. Reinstall the HighPoint software. The system process is occupied/ busy.  Solution: a. Open the system terminal with root privileges and enter the following command: #apt-get update b.

  • Page 138: For Proxmox

    The system is not connected to a network (internet connection).  Solution: a. Ensure that the network is properly connected. b. Reinstall the HighPoint software. The system process is occupied/ busy.  Solution: a. Open the system terminal with root privileges and enter the following command: #apt-get update b.
  • Page 139 #cp /usr/share/perl5/PVE/APLInfo.pm /usr/share/perl5/PVE/APLInfo.pm_back #sed -i 's|http://download.proxmox.com|https://mirrors.ustc.edu.cn/proxmox|g' /usr/share/perl5/PVE/APLInfo.pm Note: See the mirror list at https://www.debian.org/mirror/list for more information. j) Enter the following command to restart the service. #systemctl restart pvedaemon b. apt-get update c. Reinstall the HighPoint software. HighPoint Technologies, Inc...

  • Page 140: Glossary

    A disk generally refers to a storage device used to store files and data. This includes solid-state disks (SSDs), both used to store data and allow computers to read and write data. Enclosure Enclosure refers to the SSD series RAID AIC currently installed in the system. HighPoint Technologies, Inc...
  • Page 141 Storage Health Inspector is used to assess and monitor the health of a storage system and ensure its proper functioning and security. SMTP The Simple Mail Transfer Protocol (SMTP) is the standard protocol for sending and receiving email online. It transfers email from the sender to the receiver's mail HighPoint Technologies, Inc...
  • Page 142 RAID technology. The Wizard-like Quick Configuration menu allows even the most novice user to get everything up and running with a few simple clicks. Experienced users can fine-tune configurations for specific applications using the Setting Options menu. HighPoint Technologies, Inc...

  • Page 143: Revision History

    Remove Add RS6542AW/ RA6542AWW-S491T5-12 support. Change the description of “power cycle”. Add RA6541AW Fan Speed “Ultra Low/ULow”. 10. Update 5.3Physical steps. 9.4.Version 1.03, February 12, 2025 1. Add 5.3.9 LED On/Off Setting 2. Add 6.13.12 Set Status/ Fault/ SSD LED On/Off HighPoint Technologies, Inc...

This manual is also suitable for:

Rocketaic r7628aRocketaic r7528dRocketaic rs6541awRocketaic r7608aRocketaic ra7608aw

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