Troubleshooting; Resetting The Unit; Checklist - Sony NV-U44/R - 3.5" Portable Navigation System Important Information Manual

Troubleshooting

Resetting the unit

When you encounter any malfunction with
software or hardware, try resetting the unit first.
Press the RESET button, then turn on the unit.
Notes
• After you reset the unit, it may take some time to
receive GPS signals when turning on the unit.
• Depending on the unit status, the unit may not be
reset immediately after pressing the RESET button.
This is for protecting the internal memory.
12
RESET
button

Checklist

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
General
The unit does not turn on.
t Charge the built-in battery.
t Check that the car battery adapter is securely
inserted into the cigarette lighter socket.
The unit turns on automatically (display
remains off), even while not in use.
If the unit's internal temperature becomes excessive, it
enters battery discharge mode and turns on
automatically to reduce the charge capacity to protect
the battery.
The unit turns on automatically, even while not
in use.
The unit may turn on automatically when the power is
connected and charging starts.
The CHG indicator is off even while the adapter
is connected.
The CHG indicator turns off during the battery
discharge mode.
The built-in battery cannot be charged.
t Turn on the unit, then turn off the unit.
t If the car battery adapter is being used, disconnect
it from the cigarette lighter socket, then reconnect.
t Turn on the computer during USB charge.
Note that the CHG indicator may light up in green
in the computer standby mode, even though the
built-in battery is not fully charged.
• Charging stops if the unit is turned off during USB
connection with the computer.
• The built-in lithium-ion battery can be charged at
temperatures between 5 – 45 ºC (41 – 113 ºF). The
battery may not be charged if the temperature inside
the unit increases because of direct sunlight exposure,
etc. This is not a malfunction.
• If the usage time of the built-in battery becomes
excessively short after charging, the battery may have
deteriorated.
t Contact the Customer Support Center:
U.S.A.: 1-800-222-7669
Canada: 1-877-899-7669