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Toshiba e-STUDIO287CS Service Manual
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Toshiba e-STUDIO287CS Service Manual

Toshiba e-STUDIO287CS Service Manual

Multifunctional digital color systems
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SERVICE MANUAL
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
e-STUDIO287CS/347CS/407CS
e-STUDIO287CSL/347CSL
Software Guide
Model: FC-287CS/347CS/407CS/287CSL/347CSL
Publish Date: January 2013
File No. SME120071C0
R121121N1502-TTEC
Ver03 F_2014-06

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Summary of Contents for Toshiba e-STUDIO287CS

  • Page 1 SERVICE MANUAL MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS e-STUDIO287CS/347CS/407CS e-STUDIO287CSL/347CSL Software Guide Model: FC-287CS/347CS/407CS/287CSL/347CSL Publish Date: January 2013 File No. SME120071C0 R121121N1502-TTEC Ver03 F_2014-06...
  • Page 2 Other company names and product names in this manual are the trademarks of their respective companies. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission...
  • Page 3 GENERAL PRECAUTIONS REGARDING THE SERVICE FOR THIS EQUIPMENT The installation and service shall be done by a qualified service technician. 1. Transportation/Installation When transporting/installing the equipment, employ two or more persons and be sure to hold the positions as shown in the figure. The equipment is quite heavy and weighs approximately 60 kg (132.27 lb.) (including the finisher), therefore pay full attention when handling it.
  • Page 4 Be sure to handle/install them properly. If these parts are short-circuited and their functions become ineffective, they may result in fatal accidents such as a explosion or burnout. Avoid short-circuiting and do not use parts not recommended by Toshiba TEC Corporation.
  • Page 5 5. Cautionary Labels During servicing, be sure to check the rating plate and cautionary labels to see if there is any dirt on their surface and if they are properly stuck to the equipment. [1] Identification label 6. Disposal of the Equipment, Supplies, Packing Materials, Used Batteries and IC-RAMs Regarding the recovery and disposal of the equipment, supplies, packing materials, used batteries and IC-RAMs including lithium batteries, follow the relevant local regulations or rules.
  • Page 6 ALLEGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG AUF DIE WARTUNG Die Installation und die Wartung sind von einem qualifizierten Service- Techniker durchzuführen. 1. Transport/Installation Das Tragen oder Installieren des Gerätes braucht wenigstens zwei Menschen. Die angezeigten Stellen sind wie in der Abbildung festzuhalten. Das Gerät ist ziemlich schwer und wiegt ungefähr 60 kg (mit dem Finisher);...
  • Page 7 Sie müssen unbedingt korrekt gehandhabt und installiert werden. Wenn diese Teile kurzgeschlossen und funktionsunfähig werden, kann dies zu schwerwiegenden Schäden, wie einer Explosion oder einem Abbrand, führen. Kurzschlüsse sind zu vermeiden, und es sind ausschließlich Teile zu verwenden, die von der Toshiba TEC Corporation empfohlen sind.
  • Page 8 5. Warnetiketten Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen überprüfen [z. B. „Unplug the power cable during service“ („Netzkabel vor Beginn der Wartungsarbeiten abziehen“), „CAUTION. HOT“ („VORSICHT, HEISS“), „CAUTION. HIGH VOLTAGE“ („VORSICHT, HOCHSPANNUNG“), „CAUTION. LASER BEAM“ („VORSICHT, LASER“) usw.], um sicherzustellen, dass sie nicht verschmutzt sind und korrekt am Gerät angebracht sind.
  • Page 9 Outline ......................3-46 4. SETTING / ADJUSTMENT.................... 4-1 Image Related Adjustment....................4-1 4.1.1 Adjustment Order....................4-1 4.1.2 Performing density correction ................4-2 4.1.3 Image Dimensional Adjustment ................. 4-3 © 2013, 2014, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL CONTENTS...
  • Page 10 Adjustment of saturation .................. 4-50 4.4.10 Background offsetting adjustment for RADF (common for copy, scan and fax)4-50 4.4.11 Adjustment of the capacity and image quality of SlimPDF ......4-51 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...
  • Page 11 Precautions when replacing PC boards............. 6-8 6.2.2 HDD fault diagnosis ................... 6-9 6.2.3 Precautions and procedures when replacing the HDD ........6-12 6.2.4 Precautions and Procedures when replacing the SYS board ......6-17 © 2013, 2014, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL CONTENTS...
  • Page 12 Procedure for discarding HDD when data encryption function is enabled ..9-11 High Security Mode......................9-12 9.3.1 General description..................9-12 9.3.2 Prior confirmation .................... 9-12 9.3.3 Procedure for entering the High Security Mode ..........9-12 9.3.4 Precautions...................... 9-13 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...
  • Page 13 Setting value change and restrictions when using the coin controller ..... 10-5 11. SELF-DIAGNOSIS CODE (03/04/05/08 CODE) ............373 Test mode (03)/Test print mode (04) ..................373 Adjustment Mode (05) Codes ..................... 376 Setting Mode (08) Codes ......................465 © 2013, 2014, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL CONTENTS...
  • Page 14 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...

  • Page 15: Specifications/System List

    Included in main memory 320 GB Account Codes 10000 codes Department Codes 1000 codes Machine version NAD: North America, Brazil ARD: Argentina AUD: Australia MJD: Europe JPD: Japan © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SPECIFICATIONS/SYSTEM LIST 1 - 1...

  • Page 16: Hdd Memory Map

    FAX Reception 1 (Shared with Rx and Tx) Print Printer Data Spool / Job area Pages per job Storage full Number of 1000 maximum jobs e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/SYSTEM LIST 1 - 2...
  • Page 17 MH-3400 Feeder (LCF) GR-1170 GR-1160 KD-1040 MY-1045 *1. e-STUIDO287CS/347CS/407CS Fig. 1-1 Notes: • The antenna (GN-3010) is necessary to enable the wireless LAN module (GN-1060/C). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SPECIFICATIONS/SYSTEM LIST 1 - 3...

  • Page 18: Wireless Lan Module

    Harness kit for coin controller GQ-1260 IP Sec Enabler GP-1080 Meta Scan Enabler GS-1010 External Interface Enabler GS-1020 Unicode Font Enabler GS-1007 Data overwrite Enabler GP-1070 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/SYSTEM LIST 1 - 4...

  • Page 19: Disassembly And Replacement

    Turn the main power switch of the equipment off. Disconnect the power cable. Open the scanner. Fig. 2-1 Remove 2 screws and take off the stacker tray. Fig. 2-2 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL DISASSEMBLY AND REPLACEMENT 2 - 1...

  • Page 20: Gd-1340 (Fax Unit)

    Fig. 2-4 Remove 2 screws and take off the finisher. Fig. 2-5 2.1.2 GD-1340 (Fax unit) Refer to  P. 6-6 "6.1.6 FAX unit". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved DISASSEMBLY AND REPLACEMENT 2 - 2...

  • Page 21: Gr-1170 (Caster)

    Press the [Power] button on the control panel to shut it down. Turn the main power switch of the equipment off. Disconnect the power cable. Release the lock. Fig. 2-8 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL DISASSEMBLY AND REPLACEMENT 2 - 3...

  • Page 22: Gr-1160 (Spacer)

    Turn the main power switch of the equipment off. Disconnect the power cable. Remove 2 screws and take off 2 fixing brackets. Fig. 2-11 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved DISASSEMBLY AND REPLACEMENT 2 - 4...

  • Page 23: Mj-1039 (Offline Stapler)

    Take off the SYS board cover.  P. 6-3 "6.1.2 SYS Board cover" Disconnect the connector. Fig. 2-13 Remove 2 screws and take off the offline stapler. Fig. 2-14 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL DISASSEMBLY AND REPLACEMENT 2 - 5...
  • Page 24 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved DISASSEMBLY AND REPLACEMENT 2 - 6...

  • Page 25: Self-Diagnostic Mode

    + [POWER] service password. OFF/ON SRAM data [5] + [9] Backs up the SRAM data to USB device. [POWER] cloning mode + [POWER] OFF/ON © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 1...
  • Page 26 Button on touch panel: Press to display the initial screen displayed at power-ON. Press [execution] on the touch panel and then the [CLEAR] button on the control panel. The screen then returns to the Button Check menu. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 2...
  • Page 27 List print mode (9S) Refer to  P. 3-34 "3.13 List print mode (9S)". • Firmware update mode (49/89) Refer to  P. 8-1 "8. FIRMWARE UPDATING". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 3...
  • Page 28 Operation procedure [4][8][9] (Operation started) [POWER] OFF/ON [POWER] (Exit) • SRAM data cloning mode (59) Refer to  P. 9-1 "9.1 Data Cloning". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 4...

  • Page 29: Login Procedure

    Turn the power ON. Press the [USER FUNCTIONS] button. With the [USER FUNCTIONS] menu displayed, enter the Service Mode password provided during product training. Fig. 3-2 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 5...
  • Page 30 Note that the user data are deleted at that time. Press the [USER FUNCTIONS] button. Enter the password for Service UI on the USER FUNCTIONS screen. The SERVICE MODE screen is displayed. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 6...

  • Page 31: Setting/Changing Password

    Press the [SETTINGS] button on the SERVICE MODE screen to display the SETTINGS screen. Fig. 3-4 Press the [SERVICE PASSWORD] button to change the service password, or [RESET ADMIN PASSWORD] to reset the administrator password. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 7...

  • Page 32: Input Check (Test Mode 03)

    Refer to "11. SELF-DIAGNOSIS CODE" in this manual for the items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 8...

  • Page 33: Output Check (Test Mode 03)

    * Return to the standby screen for code input by pressing the [CLEAR] button. Refer to "11. SELF-DIAGNOSIS CODE" in this manual for the codes available in the test mode 03. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL...

  • Page 34: Test Print Mode (Test Mode 04)

    During test printing, the [CLEAR] button is disabled when “Wait adding toner” is displayed. Refer to "11. SELF-DIAGNOSIS CODE" in this manual for the codes available in the test print mode. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 10...
  • Page 35 *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, an error message is displayed. * Return to standby screen by pressing the [CANCEL] or [CLEAR] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 11...
  • Page 36 In that case, turn ON the power normally, leave the equipment for approx. 3 minutes after it has become ready state and then start up the adjustment mode again. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 12...
  • Page 37 Printer gamma correction table Refer to 4.3.1Automatic gamma adjustment confirmation pattern (Thick paper 3/PS/600dpi) Printer gamma correction table creation Refer to 4.3.1Automatic gamma adjustment pattern (Thick paper 4/PS/600dpi) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 13...
  • Page 38 Refer to 4.2.1Automatic gamma adjustment (Color / Special paper 4) Copier gamma adjustment pattern Refer to 4.2.1Automatic gamma adjustment (Color & black integrated / Special paper 3) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 14...
  • Page 39 Refer to 4.3.1Automatic gamma adjustment (Color & black integrated / Special paper 6) Copier gamma confirmation pattern Refer to 4.3.1Automatic gamma adjustment (Color / Special paper 6) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 15...
  • Page 40 (User Type 5 / PS / 600dpi) Printer gamma correction table Refer to 4.3.1Automatic gamma adjustment confirmation pattern (User Type 5 / PS / 600dpi) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 16...
  • Page 41 (User Type 5 / PS / 1200dpi) Printer gamma correction table Refer to 4.3.1Automatic gamma adjustment confirmation pattern (User Type 5 / PS / 1200dpi) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 17...
  • Page 42 * Press [FUNCTION CLEAR] to enter minus (-). Procedure 5 [CANCEL] [OK] [0][8] [Digital key] [POWER] OFF/ON [START] [Digital key] [POWER] (Code) (Exit) Sets or [INTERRUPT] (Stores value in RAM) changes value e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 18...
  • Page 43 Procedure 14 [CANCEL] [OK] [0][8] [Digital key] [Digital key] [POWER] [START] [START] [POWER] (Code) (Sub-code) OFF/ON [INTERRUPT] (Exit) Adjustment value [CLEAR] cannot be changed (Corrects value) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 19...

  • Page 44: Operating Procedure

    Do not use this function since it is not normally necessary. HDD data must be installed after performing this function. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 20...
  • Page 45 5. ADIKey SRAM to FROM Restore the ADIKey from SRAM to FROM. 6. ADIKey FROM to SRAM Back up the ADIKey from FROM to SRAM. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 21...
  • Page 46 Therefore, its password is copied to the SRAM board so that both passwords become the same with this function. The setting is enabled when the equipment is started up in the normal mode after performing this function. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 22...

  • Page 47: Hdd Assist Mode (4C)

    Select number (1-2) and press START key 1. Revert factory initial status HDD 2. Remove key Fig. 3-7 • When a normal HDD is mounted © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 23...
  • Page 48 Select number (1-2) and press START key 1. Revert factory initial status HDD => 2. Remove key Operation Failed. Press SoftPower Key to Switch Off Fig. 3-9 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 24...
  • Page 49 Press SoftPower Key to Switch Off Fig. 3-11 Notes: If the equipment is started in the normal mode with this condition, an HDD mounting error occurs. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 25...
  • Page 50 Data in the HDD has been erased. Press SoftPower Key to Switch Off Fig. 3-13 After this operation, the equipment becomes reusable without reinstalling the firmware. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 26...

  • Page 51: File System Recovery Mode (5C)

    Fig. 3-14 Remarks: When the mode is started, "1. Check F/S" is selected by default. (">" is displayed on the left of the selected number.) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 27...
  • Page 52 More than one partition can be selected. (">" is displayed on the left of the selected number.) • If an error occurs during recovery, initialize the file system (HDD). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 28...
  • Page 53 [D] Initialize the DB (Initialize DB) In case that particular service calls occur or there is a possibility of damage to the databases, each one can be initialized. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE...
  • Page 54 The values of NAV and Worst should be treated as a rough reference since their basis may differ depending on the specification of HDD manufacturers. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 30...
  • Page 55 The disk information of a partition indicated as "Encrypted Partition" is not displayed as it is encrypted. [G] Initialization of log file (HDD Utility) Normally it is not necessary to use this menu. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 31...

  • Page 56: Sram Clear Mode (6C)

    Key in the serial number of this equipment and then press [OK] to determine the setting. • Items 1 and 2 can be canceled while 0 and 3 cannot. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 32...
  • Page 57 F900 error occurs, the machine information needs to be reset with this function. After the resetting is completed, initialize SRAM following its replacement procedure.  P. 6-21 "6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board)" © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE...

  • Page 58: List Print Mode (9S)

    The buttons on the control panel keep blinking while data are being stored in the USB device. Do not disconnect the USB device while data are being stored. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 34...

  • Page 59: List Printing

    (Maximum 100 items) Version list Total counter list (05) adjustment value difference (08) setting value difference Job log / Message log Output all CSV files © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 35...
  • Page 60 The selected adjustment codes and the current adjustment value for each code are output in a list. See the following page for the adjustment code (05): Refer to "11. SELF-DIAGNOSIS CODE" - "Adjustment Code (05)." e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 36...
  • Page 61 The selected setting codes and the current setting value for each code are output in a list. See the following page for the setting code (08): Refer to "11. SELF-DIAGNOSIS CODE" - "Setting Code (08)" © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE...
  • Page 62 0000_0000_0000_0_0000000000 Fig. 3-25 The error history is output. See the following page for the parameters for each error:  P. 5-17 "5.2.4 Printer function error" e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 38...
  • Page 63 Pixel counter data (toner cartridge reference) are output in a list. See the following page for the pixel counter:  P. 3-46 "3.14 Pixel counter" © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 39...
  • Page 64 Pixel counter data (service call reference) are output in a list. See the following page for the pixel counter:  P. 3-46 "3.14 Pixel counter" e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 40...
  • Page 65 Printer counter data (full color) when firmware was updated LIST List print counter data when firmware was updated Fax print counter data when firmware was updated STATUS Result of update © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 41...
  • Page 66 Whether the power was turned ON or OFF, or if it was turned ON or OFF with a remote reset function TOTAL Total counter data when the power was turned OFF and then back ON e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 42...
  • Page 67 Some of the characters in the fonts that are used to print the version list are not supported. As a result, the language names under LANGUAGE VERSION may not be printed correctly when printing the version list. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE...
  • Page 68 FULL COLOR TWIN/MONO COLOR BLACK TOTAL SMALL LARGE TOTAL NETWORK FULL COLOR TWIN/MONO COLOR BLACK TOTAL SMALL LARGE TOTAL Fig. 3-31 The list of total counter is output. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 44...
  • Page 69 (08) setting values is output. “*” is marked on the left side of the code if there is a difference, and “+” is marked on the left side of the code if there is no backed-up value. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL...

  • Page 70: Pixel Counter

    Also there are other factors in addition to the above, such as environment, individual difference of equipment, difference in lot quality of materials, toner density and drum surface potential. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 46...
  • Page 71 Service technician reference This is a system that accumulates data between clearing the counter of the service technician reference by service technician and subsequently clearing the same counter. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE...
  • Page 72 The value is displayed for printing just before the pixel counter is confirmed. • Type of calculated data Since this is multifunctional and color equipment, the data of pixel count is calculated for each function and color. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 48...
  • Page 73 In this case, the replacement cycle of toner cartridge is faster than the standard number of output pages. Therefore, this trend needs to be grasped for the service. The relation between pixel count and number of output pages per cartridge is as follows: © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE...
  • Page 74 “Displayed” is selected with the code above and the power is, as usual, turned ON. (The displayed buttons are depending on the setting of 08-6505.) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 50...
  • Page 75 [SERVICE (COLOR)] button: Information screen of service technician reference (full color) is displayed. [SERVICE (BLACK)] button: Information screen of service technician reference (black) is displayed. The following screen is displayed when pressing the [TONER CARTRIDGE] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 51...
  • Page 76 The following screen is displayed when pressing the [SERVICE (COLOR)] button. Fig. 3-6 Information screen of service technician reference (full color) The following screen is displayed when pressing the [SERVICE (BLACK)] button. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 52...
  • Page 77 Fig. 3-7 Information screen of service technician reference (black) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 53...
  • Page 78 10 20080208 Average Pixel Count[%] 6.15 3.86 23.25 5.74 11 20080208 Latest Pixel Count[%] 7.32 2.19 6.25 2.19 Fig. 3-8 Data list of toner cartridge reference e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 54...
  • Page 79 Average Pixel Count[%] 7.36 4.06 23.25 6.45 17 20080208 K Latest Pixel Count[%] 7.32 2.19 6.25 2.19 Fig. 3-9 Data list of service technician reference © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 55...
  • Page 80 6595 6596 6603 Latest pixel count 6611 6612 6613 6614 6615 6617 Print count 6561 function (page) Average pixel count 6604 Latest pixel count 6618 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 56...
  • Page 81 The toner cartridge reference cleared date is displayed. The date (08-6503 was performed) is stored. 08-6511: Toner cartridge Y 08-6512: Toner cartridge M 08-6513: Toner cartridge C 08-6514: Toner cartridge K © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SELF-DIAGNOSTIC MODE 3 - 57...
  • Page 82 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 3 - 58...

  • Page 83: Setting / Adjustment

    *2: For 600 dpi. Use [70] + [FAX] test pattern. *3: For 1200 dpi. Use [230] + [FAX] test pattern. *4: Adjustment can be done only for enlarging image. Fig. 4-1 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 1...
  • Page 84 Adjustment Mode. When an error occurs Take the appropriate action described in Troubleshooting.  P. 5-1 "5. ERROR CODE AND TROUBLESHOOTING" e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 2...

  • Page 85: Image Dimensional Adjustment

    Reproduction ratio adjustment of primary scanning 7001*1 in the copy/ direction (PRT/FAX) printer/fax function *1: Adjustment can be done only for enlarging image. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 3...
  • Page 86 100% return to step 1 and repeat the adjustment COPYING procedure. Power OFF/ON : Exit the Adjustment Mode. Fig. 4-2 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 4...

  • Page 87: Image Dimensional Adjustment In The Copy/Printer/Fax Function

    Make a test copy and check the image copied. To check the printed image, turn off the power and then back on, and then print the image. If the image is not in the desired reproduction ratio, repeat steps (2) to (4). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT...
  • Page 88 Place the chart aligning its side with 2 black squares against the original scale. Key in a code and press the [START] button. The scanner reads the chart automatically and performs automatic gamma adjustment calculation (approx.30 sec.). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 6...
  • Page 89 "1". (copy/print) Code Remarks 08-9059 0: No paper selecting buttons displayed 1: Paper selecting buttons displayed. (For both Copy and Printer) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 7...

  • Page 90: Density Adjustment

    If the desired image quality has not been attained, repeat step (2) to (5). If the original mode is Custom, or the color mode is Twin color or Mono color, repeat step (1) to (5). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 8...

  • Page 91: Color Balance Adjustment

    Key in an adjustment value. (To correct the value once keyed in, press the [CLEAR] button.) Press the [OK] or [INTERRUPT] button to store the value in memory.  The equipment goes back to the ready state. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT...
  • Page 92 If the desired image quality has not been attained, repeat step (2) to (7). If the original mode is Custom, repeat step (1) to (7). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 10...
  • Page 93 No. TCC-1/TCC-2 chart can be used as a guide for the range of the density area influenced by the change of the adjustment value (low density, medium density, high density). Low density Medium density High density Fig. 4-3 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 11...

  • Page 94: Gamma Balance Adjustment

    Be sure that this adjustment is made after performing  P. 4-6 "4.2.1 Automatic gamma adjustment". <Procedure> The procedure is the same as that of  P. 4-9 "4.2.3 Color balance adjustment". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 12...

  • Page 95: Background Adjustment

    Turn the power OFF and back ON in the normal mode, and then make a copy. If the desired image quality has not been attained, repeat step (1) to (6). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL...
  • Page 96 You have to make adjustment by balancing between moire and sharpness. <Procedure> The procedure is the same as that of  P. 4-8 "4.2.2 Density adjustment". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 14...

  • Page 97: Setting Range Correction

    <Procedure> The procedure is the same as that of  P. 4-8 "4.2.2 Density adjustment". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 15...

  • Page 98: Color Adjustment Of Marker

    The color may not always be reproduced precisely due to the characteristics of the fluorescent ink. <Procedure> The procedure is the same as that of  P. 4-13 "4.2.6 Judgment threshold for ACS (common for copy and scan)". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 16...

  • Page 99: Maximum Toner Density Adjustment To Paper Type

    Thick paper 4 7913-7 Special paper 1, 2 7913-8 Special paper 4 to 6 7913-9 User type 7913-10 Plain (Thin) 7913-11 Envelop 7913-12 Special paper 3 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 17...

  • Page 100: Maximum Text Density Adjustment

    • The codes for the user custom setting are enabled only when the base original mode of the user custom mode is Text/Photo. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 18...

  • Page 101: Black Header Density Level Adjustment

    Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of  P. 4-13 "4.2.6 Judgment threshold for ACS (common for copy and scan)". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 19...
  • Page 102 Acceptable values: 0 to 255 Black 7025 (Default: 128) <Procedure> The procedure is the same as that of  P. 4-8 "4.2.2 Density adjustment". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 20...
  • Page 103 For resetting the value, repeat step (2) to (5). Turn ON the power of the equipment and make a copy. If the desired image quality has not been attained, repeat step (1) to (7). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT...
  • Page 104 Be aware that if too small a value is set, a faint image occurs. <Procedure> The procedure is the same as that of  P. 4-8 "4.2.2 Density adjustment". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 22...
  • Page 105 Restart the equipment and check if the desired image quality is attained. If the desired image quality has not been attained, repeat step (1) to (5). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT...

  • Page 106: Hue Adjustment

    7667-5 Printed image Magenta The larger the value, the darker the red becomes. The smaller the value, the darker the blue becomes. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 24...
  • Page 107 The smaller the value, the darker the blue becomes. Notes: Be sure that this adjustment is made after performing  P. 4-6 "4.2.1 Automatic gamma adjustment". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 25...
  • Page 108 If the desired image quality has not been attained, repeat step (2) to (6). If the original mode is Custom, repeat step (1) to (6). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 26...

  • Page 109: Saturation Adjustment

    Cyan 7680-4 Custom Blue 7680-5 Custom Magenta Notes: Be sure that this adjustment is made after performing  P. 4-6 "4.2.1 Automatic gamma adjustment". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 27...
  • Page 110 If the desired image quality has not been attained, repeat step (2) to (6). If the original mode is Custom, repeat step (1) to (6). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 28...

  • Page 111: Image Quality Adjustment (Printing Function)

    Used when the code 8005-9 is performed Plain (Thin) Used when the code 8005-10 is performed Notes: However, this is applied to all paper types when 05-8009 is performed. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 29...
  • Page 112 To select the paper type for the automatic gamma adjustment in user calibration, change the code below to "1". (copy/print) Code Remarks 08-9059 0: No paper selecting buttons displayed 1: Paper selecting buttons displayed. (For both Copy and Printer) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 30...

  • Page 113: Gamma Balance Adjustment (Black Mode)

    Press the [OK] or [INTERRUPT] button to store the value in memory.  The equipment goes back to the ready state. For resetting the value, repeat step (2) to (5). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT...
  • Page 114 (low density, medium density, high density) influenced by the change of the adjustment value. density Medium density High density Fig. 4-4 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 32...
  • Page 115 Magenta 8269-0 8273-0 (1200dpi 8269-1 8273-1 8269-2 8273-2 Cyan 8270-0 8274-0 (1200dpi 8270-1 8274-1 8270-2 8274-2 Black 8271-0 8275-0 (1200dpi 8271-1 8275-1 8271-2 8275-2 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 33...
  • Page 116 (low density, medium density, and high density (Refer to  P. 4-32 "Fig. 4-4 "). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 34...

  • Page 117: Adjustment Of Faint Text

    Acceptable values: 0 to 255 (Default: 176) <Procedure> The procedure is the same as that of  P. 4-31 "4.3.2 Gamma balance adjustment (Black Mode)". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 35...

  • Page 118: "Pureblack/Puregray" Threshold Adjustment (Pcl)

    Acceptable values: 1 to 255 <Procedure> The procedure is the same as that of  P. 4-31 "4.3.2 Gamma balance adjustment (Black Mode)". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 36...

  • Page 119: "Pureblack/Puregray" Threshold Adjustment (Twin Color Mode)

    Acceptable values: 1 to 255 <Procedure> The procedure is the same as that of  P. 4-31 "4.3.2 Gamma balance adjustment (Black Mode)". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 37...

  • Page 120: Toner Limit Threshold Adjustment

    8070-12 8090-12 8089-12 Special paper 3 <Procedure> The procedure is the same as that of  P. 4-31 "4.3.2 Gamma balance adjustment (Black Mode)". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 38...

  • Page 121: Sharpness Adjustment

    Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of  P. 4-31 "4.3.2 Gamma balance adjustment (Black Mode)". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 39...

  • Page 122: Offsetting Adjustment For Background Processing

    Acceptable values: 0 to 1 (Default: 0) <Procedure> The procedure is the same as that of  P. 4-35 "4.3.4 Adjustment of faint text". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 40...
  • Page 123 Usually, LED emission level 4 / 4 is the most effective in the black mode. • It is not applied to the images printed in the Black mode by the printer driver. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT...

  • Page 124: Density Adjustment Of Graphic Lines (1200 Dpi)

    <Procedure> The procedure is the same as that of  P. 4-31 "4.3.2 Gamma balance adjustment (Black Mode)". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 42...
  • Page 125 0: 100% (default) 1: 75% 2: 50% 3: 25% <Procedure> The procedure is the same as that of  P. 4-35 "4.3.4 Adjustment of faint text". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 43...

  • Page 126: Image Quality Adjustment (Scanning Function)

    For resetting the value, repeat step (2) to (5). Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (7). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 44...

  • Page 127: Density Adjustment

     The equipment goes back to the ready state. Let the equipment restart and perform the scanning. If the desired image quality has not been attained, repeat step (1) to (5). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT...

  • Page 128: Background Adjustment (Color Mode)

    Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (5). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 46...

  • Page 129: Background Adjustment (Black/Grayscale)

    Acceptable values: 0 to 255 (Default: 70) <Procedure>: The procedure is the same as that of  P. 4-45 "4.4.2 Density adjustment". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 47...
  • Page 130 You have to make adjustment by balancing between moire and sharpness. <Procedure> The procedure is the same as that of  P. 4-45 "4.4.2 Density adjustment". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 48...

  • Page 131: Fine Adjustment Of Black Density

    Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (5). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT...

  • Page 132: Adjustment Of Saturation

    Acceptable values: 0 to 255 Black 7025 (Default: 128) <Procedure> The procedure is the same as that of  P. 4-45 "4.4.2 Density adjustment". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 50...

  • Page 133: Adjustment Of The Capacity And Image Quality Of Slimpdf

    The setting value "1" is equal to 1 dot with 600 dpi. (The value "24" is equal to approx. 1 mm.) <Procedure> The procedure is the same as that of  P. 4-45 "4.4.2 Density adjustment". © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 51...

  • Page 134: Jpeg Compression Level Adjustment

    Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (2) to (5). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 52...

  • Page 135: Image Quality Adjustment (Fax Function)

    Turn the power OFF. <Confirmation> If possible, perform a Fax transmission and check the adjusted density with the image on the recipient's side. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL SETTING / ADJUSTMENT 4 - 53...
  • Page 136 The larger the value is, the darker the background density becomes. Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of  P. 4-8 "4.2.2 Density adjustment". e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved SETTING / ADJUSTMENT 4 - 54...

  • Page 137: Error Code And Troubleshooting

    If a problem continues even after performing all troubleshooting and technical tips, report the problem to the appropriate Toshiba service center along with the following information. This information will help the service center understand your problem and take quick action to find the solution.

  • Page 138: Collection Of Debug Logs With A Usb Device

    When the collection of the debug logs is completed, the compressed file of the collected logs is stored in the root directory of the USB device. File name: XXXX.YYYYMMDDHHmmSS e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 2...
  • Page 139 SS= second) After the debug logs have been collected, be sure to send them to the service center together with a report. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 3...

  • Page 140: Error Code List

    Stapling jam: Staple jam occurred at stapler. P. 5-31 EA60 Early arrival jam: The entrance path sensor P. 5-31 detects the paper earlier than a specified timing. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 4...

  • Page 141: Service Call

    F101_1 and F101_4 to F101_9 errors. F101_4 Partition mount error: The HDD cannot be P. 5-49 connected (mounted) caused by damage to the "/work" partition. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 5...
  • Page 142 ADI-HDD authentication. F110 Communication Communication error between System-CPU P. 5-41 related service call and Scanner-CPU F111 Scanner response abnormality P. 5-41 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 6...
  • Page 143 F600 Software update error P. 5-69 F700 Overwrite error P. 5-69 F800 Date error P. 5-69 F900 Machine information alignment error P. 5-70 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 7...

  • Page 144: Error In Internet Fax / Scanning Function

    P. 5-72 1C71 SMTP authentication error P. 5-72 1C72 POP before SMTP error P. 5-72 1CC0 Job canceling 1CC1 Power failure P. 5-72 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 8...
  • Page 145 Insufficient system storage Terminal/Destination mail P. 5-73 address error (RFC: 552) 2553 Mailbox name not allowed Destination mail address error P. 5-73 (RFC: 553) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 9...
  • Page 146 Exceeding maximum number of P. 5-74 range is reached. documents 2BF2 Maximum number of folder range Exceeding maximum number of P. 5-74 is reached. folders e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 10...
  • Page 147 P. 5-75 WS Scan 2A72 Insufficient permission to access e-Filing data access privilege P. 5-75 e-Filing box using scan utility. check error (Scan Utility) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 11...
  • Page 148 POP Before SMTP POP before SMTP error P. 5-77 Authentication Failed 2CC0 Job canceled Job canceling 2CC1 Power failure occurred Power failure P. 5-77 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 12...
  • Page 149 FAX documents completed folder. properly. 2DA3 Scanned documents in shared Manual deletion of scanned folder deleted upon user’s documents completed properly. request. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 13...
  • Page 150 P. 5-80 Insufficient Storage space. storage 2EC0 Job canceled Job canceling 2EC1 Power Failure Job Aborted Power failure in USB storage P. 5-80 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 14...
  • Page 151 This mail was deleted. 3D20 Offramp Destination limitation Offramp destination limitation P. 5-82 Error has been detected in the error received mail. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 15...
  • Page 152 File I/O Error has been occurred File I/O error P. 5-82 in this mail. The mail could not be 3F20 P. 5-82 received until File I/O is recovered. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 16...
  • Page 153 Fax or Internet Fax jobs is given. (Fax / Internet Fax transmission permission) 4321 No privilege for print settings: No privilege to print with the specified P. 5-84 settings is given. (Print setting permission) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 17...
  • Page 154 4F10 Printing was not performed successfully due to other abnormalities. P. 5-84 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 18...
  • Page 155 TopAccess 5C10 FAX Unit is not attached. Network FAX is disabled because P. 5-88 the FAX Unit is not attached © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 19...
  • Page 156 6121 SecureErase fails Automatic Secure Erase failure P. 5-91 6131 SNTP server synchronization Synchronization with the SNTP P. 5-91 failure server failed. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 20...
  • Page 157 LCF installation failure P. 5-96 726F Failed to update Finisher Finisher installation failure P. 5-96 7271 Failed to update Duplex Duplex installation failure P. 5-96 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 21...
  • Page 158 Ipsec error for ikev2 if key info is P. 5-101 invalid 8041 CA not trusted Ipsec error for ikev2 if CA is not P. 5-101 trusted e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 22...
  • Page 159 P. 5-105 Network Network 8124 Domain - User account is Domain - User account is P. 5-105 disabled on Server disabled on Server © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 23...
  • Page 160 812B Active Directory Domain-The Active Directory Domain-The P. 5-107 Domain specified could not be Domain specified could not be found found e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 24...

  • Page 161: Error History

    Color mode 0: Auto color 1: Full color 2: Black 3: Unused 4: Twin color copy 5: Gray scale 6: Unused 7: Image smoothing © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 25...
  • Page 162 I: UserType2 J: UserType3 K: UserType4 UserType5 Z: Unused RADF size mixed 0: Unused 1: Size mixed 2: Single-size document Workflow ID: 10-digit ID e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 26...

  • Page 163: Diagnosis And Prescription For Each Error Code

    • Check that there is no abnormality in the roller. Board check • Check if the board is short circuited or open circuited. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 27...

  • Page 164: Paper Jam In Finisher Section

    Main unit requested finisher to stop operating while finisher was feeding paper. Check item Measures Transport path If there is paper in the paper transport path, remove the paper. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 28...
  • Page 165 If there is paper in the paper transport path, remove the paper. Exit transport sensor • Sensor check (S2) • Connector check (P8-1) • Harness check © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 29...
  • Page 166 Switch check (SW2) • Connector check (P2-12, P2-13) • Harness check Finisher control PC board • Board check • Connector check (J2) • Harness check e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 30...
  • Page 167 If the error still occurs after replacing the sensor and the abnormality connector, exchange the finisher control PC board. Parts to be replaced Remark Entrance transport sensor Finisher control PC board © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 31...

  • Page 168: Finisher Related Service Call

    * If [EAF2] occurs two times consecutively, it becomes a [CB50] error. Classification Error content Finisher related service call Stapler motor HP abnormality e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 32...
  • Page 169 Connector check (J6, J8) • Harness check Parts to be replaced Remark Front alignment plate home position sensor Front alignment motor Finisher control PC board © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 33...
  • Page 170 Connector check (J6, J7) • Harness check Parts to be replaced Remark Paper support home position sensor Paper support motor Finisher control PC board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 34...
  • Page 171 Paddle home position sensor Paddle motor Finisher control PC board [EAF2] Stapler motor HP abnormality Classification Error content Finisher related service call Stapler motor HP abnormality © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 35...
  • Page 172 Paper support HP abnormality Check item Measures Paper support home position • Sensor check (S6) sensor • Connector check (P7-13) • Harness check e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 36...
  • Page 173 Motor check (M4) • Connector check (P6-12) • Harness check Finisher control PC board • Board check • Connector check (J6, J8) • Harness check © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 37...
  • Page 174 • Connector check (J7, J14) • Harness check Parts to be replaced Remark Stack home position sensor Stacker motor Finisher control PC board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 38...
  • Page 175 • Connector check (J5, J8) • Harness check Parts to be replaced Remark Paddle home position sensor Paddle motor Finisher control PC board © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 39...

  • Page 176: Communication Related Service Call

    [F071] Communication initialization error between SYS board and PU board Classification Error content Communication related service Communication initialization error between SYS board and PU call board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 40...
  • Page 177 [F110] Communication error between System-CPU and Scanner-CPU [F111] Scanner response abnormality Classification Error content Communication related service [F110] Communication error between System-CPU and Scanner- call [F111] Scanner response abnormality © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 41...
  • Page 178 Check if the conductor pattern on the SYS board is short circuited or open circuited. Parts to be replaced Remark SU board SYS board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 42...

  • Page 179: Circuit Related Service Call

    Check the combination of the firmware version of the system version firmware, PU firmware, and SU firmware. • Reinstall the SU firmware. SU board Board check Replacement part Measure SU board © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 43...
  • Page 180 [F400] SYS board abnormality Classification Contents Circuit related service call SYS board abnormality Check item Measures SYS board Board check Replacement part Measure SYS board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 44...

  • Page 181: Other Service Call

    Recover the encryption key on the SRAM board.  P. 6-21 "6.2.5 Precautions and procedure when replacing KeyBroken the SRAM board (for the SYS board)" ([H]Backup encryption key) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 45...
  • Page 182 Replace the SYS board.  P. 6-21 "6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board)" (for the SYS board, all steps) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 46...
  • Page 183 Procedures when replacing the SYS board". [C] Restore ADI key (only when ADI-HDD is installed) [D] Restore encryption key [E] Restore license * AccessFailed, KeyNull or KeyBroken © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 47...
  • Page 184 [4]+[C]+[POWER]1. Revert factory initial status HDD. 4. If the error persists even after step 3, replace the HDD. Replacement part Measure SYS board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 48...
  • Page 185 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. Replacement part Measure SYS board © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 49...
  • Page 186 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. Replacement part Measure SYS board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 50...
  • Page 187 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. Replacement part Measure SYS board © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 51...
  • Page 188 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. Replacement part Measure SYS board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 52...
  • Page 189 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. Replacement part Measure SYS board © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 53...
  • Page 190 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. Replacement part Measure SYS board e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 54...
  • Page 191 2. In case of "ADI-HDD" Check each item in the Measures field for the HDD below. If the error still occurs, reinstall the system software. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 55...

  • Page 192: Setting

    [F106_2] ADI-HDD error: ADI encryption key download operation error Classification Error item Other service call ADI-HDD error: Downloading of or consistency check for ADI- HDD encryption key fails. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 56...

  • Page 193: Setting

    ADI-HDD error: The generation of a random number for authentication data fails. Check item Measures Setting Reinstall the system firmware. Reinstall the system software. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 57...

  • Page 194: Setting

    5. After the restoring of the encryption key has completed, "Operation Complete" is displayed. 6. After the operation has completed, shut down the equipment by pressing the [POWER] button. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 58...
  • Page 195 [F109_2] Key consistency error (Signature Check public key damage) Classification Contents Other service call Key consistency error - Public key data used for Integrity Check are damaged. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 59...
  • Page 196 Replace the SRAM board (for the SYS board).  P. 6-21 "6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board)" (all steps) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 60...
  • Page 197 Procedures when replacing the SYS board". [C] Restore ADI key (only when ADI-HDD is installed) [D] Restore encryption key [E] Restore license © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 61...
  • Page 198 Replace the SRAM board (for the SYS board).  P. 6-21 "6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board)" (all steps) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 62...
  • Page 199 Status and FROM Key Status fields. Remarks: If the error is not cleared, reinstallation of the system firmware, system software and application is needed. ([4]+[9] Power-ON) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 63...
  • Page 200 SYS-FROM to SYS-SRAM.)  P. 6-21 "6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board)"([G]Backup ADI key) * AccessFailed or KeyMismatch e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 64...
  • Page 201 If you back up the data in advance, they will be recovered by restoring them after rebuilding the database. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 65...
  • Page 202 Classification Contents Other service call The filtering function is not working properly due to the damage to the file for the filtering setting. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 66...
  • Page 203 * If F200 occurs while High (Åg3Åh) is set for the security level (08-8911), it cannot be released by installing the firmware using the USB device. Install the Data Overwrite Enabler (GP-1070) by 08-384. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 67...
  • Page 204 User data will be deleted when [3] + [C] + [POWER]  3 is performed. [F521] Integrity check error Classification Error item Other service call The program data fails to be authenticated. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 68...
  • Page 205 3. Press the [START] button on the confirmation screen displayed. (The date is set to January 1st, 2011.) 4. Request the administrator to set the date and time. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING...
  • Page 206 * If it is not recovered, initialize the SRAM by performing the following procedure.  P. 6-21 "6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board)" e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 70...
  • Page 207 [1C64] Terminal mail address unset Reset the Terminal mail address. Turn the power OFF and then back ON. Perform the job in error again. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 71...
  • Page 208 [1CC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 72...
  • Page 209 If the error still occurs, turn the power OFF and then back ON. Perform the job in error again. [2553] Destination mail address error (RFC: 553) Check if there is an illegal character in the mail box in the mail server. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING...
  • Page 210 Backup the documents in the box or folder to PC or delete them. [2BF2] Exceeding maximum number of folders Backup the folders in the box or folder to PC or delete them. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 74...
  • Page 211 Check if correct privilege is given to the user. [2A72] e-Filing data access privilege check error (Scan Utility) Check if correct privilege is given to the user. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING...
  • Page 212 Check if the server or local disk has a sufficient space in disk capacity. Check that there is enough space in the server or local disk. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 76...
  • Page 213 [2CC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 77...
  • Page 214 [2D64] Login failure Reset the login name and password. Perform the job. Check if the account of the server is properly set up. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 78...
  • Page 215 HDD formatting ([5] + [C] + [POWER] ON -> [3] -> [1]). [2E33] File access failure in USB storage © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING...
  • Page 216 [2EC1] Power failure in USB storage Check if the power cable is connected properly and inserted securely. Check if the power voltage is unstable. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 80...
  • Page 217 The paper size of the TIFF file is not acceptable for this equipment. (Acceptable: A4, B4, A3, B5, LT, LG, LD or ST) Request the sender to retransmit the file in the acceptable paper size. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING...
  • Page 218 These errors occur when the mail data is not transferred properly to the HDD. Request the sender to retransmit the mail. Replace the HDD if the error still occurs after retransmission. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 82...

  • Page 219: Printer Function Error

    [4214] Fax/Internet Fax transmission limitation error Check the settings of this equipment. [4221] Private-print-only error Select “Private print”, and then perform the printing again. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 83...
  • Page 220  P. 5-2 "5.1.2 Collection of debug logs with a USB device" Initialize HDD. Refer to step 3 and later in “[E]Replace / Format HDD” in “6.2.3Precautions and procedures when replacing the HDD”. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 84...

  • Page 221: Topaccess Related Error/Communication Error With External Application

    There is no SSL certificate or the certificate is not in a correct application file format. Check item Measures Setting Install the correct SSL certificate. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 85...
  • Page 222 Communication error with external Settings for initial URL and proxy are incorrect. application Check item Measures Setting Perform the correct settings for initial URL and proxy. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 86...
  • Page 223 Check item Measures Setting • Check if the toner cartridge is installed properly. • Check if the toner cartridge detection sensor operates properly. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 87...
  • Page 224 TopAccess related error Check item Measures Setting The address specified for the network FAX is not registered on the Address Book. Register it. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 88...

  • Page 225: Mfp Access Error

    08- 8788 passes or the power of the equipment is turned OFF and back ON. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 89...
  • Page 226 The self-diagnostic code required for card authentication is not set in this equipment correctly. Check item Measures Setting Set the correct self-diagnostic code. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 90...
  • Page 227 Check that the path to the SNTP server is operating correctly. Check that the settings are correct in TopAccess -> [Administrator] -> [Setup] -> [General] -> [SNTP Service]. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING...

  • Page 228: Maintenance Error

    Measures Setting Point and Print data may have a problem or may be corrupted. Check the package file and then reattempt the upload. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 92...
  • Page 229 Start up the equipment in the following procedure:[3] + [C] + [POWER]  5. Key Backup RestoreThen overwrite the corrupted license key with a normal one. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING...
  • Page 230 Measures Setting Software package file may have a problem or may be corrupted. Check the software package file and then reattempt the installation. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 94...
  • Page 231 [7269] PU Loader installation failure Classification Error item Maintenance error PU Loader installation failure Check item Measures Setting PU Loader installation failed. Reinstall the firmware. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 95...
  • Page 232 Finisher installation failed. Reinstall the firmware. [7271] Duplex installation failure Classification Error item Maintenance error Duplex installation failure Check item Measures Setting Duplex installation failed. Reinstall the firmware. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 96...

  • Page 233: Network Error

    Check if the same IP address is not used by other machine. [8022] Authentication Failure Classification Error item Network error Failed in 802.1X authentication. Check item Measures Setting Check the user credential. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 97...
  • Page 234 Ipsec error if auth for shared key failed Check item Measures Setting Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP and remote machine. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 98...
  • Page 235 MFP and peer machine. Check 1. CA and user certificate in both MFP and remote peer - certificate timestamp and IPsec Certificatetem. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 99...
  • Page 236 [803D] IKEv2 falling back to IKEv1 Classification Error item Network error Ipsec error if peer dosent support IKEv2 and falling back to IKEv1 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 100...
  • Page 237 Ipsec error if auth method is not matching Check item Measures Setting Mismatch in IKE authentication type. Check the Authentication type in MFP and peer. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 101...
  • Page 238 Setting Check the user certificate in MFP [8048] IPsec Remote ID mismatch Classification Error item Network error Ipsec error for remote id mismatch e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 102...
  • Page 239 IPv6 primary DDNS update error. ([8065]) IPv6 secondary DDNS update error. ([8066]) IPv4 primary DDNS update error. ([8067]) IPv4 secondary DDNS update error. ([8068]) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 103...
  • Page 240 Check item Measures Setting Check the network settings of the equipment, and retry connecting to the domain controller. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 104...
  • Page 241 The user account is locked at domain authentication and it cannot be used to log on. Check item Measures Setting Check the setting of the account lock-out on the server. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 105...
  • Page 242 Check item Measures Setting Check if the user name or password is correctly entered. If this problem still persists, contact your Window server administrator. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 106...
  • Page 243 Check if the Realm name of the Active Directory server of the equipment is wrong. If this problem still persists, contact your Window server administrator. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL ERROR CODE AND TROUBLESHOOTING 5 - 107...

  • Page 244: Other Errors

    Refer to  P. 6-21 "6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board)", and replace the SRAM board. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 5 - 108...

  • Page 245: Replacement Of Pc Boards/Hdd

    Open the scanner and top cover. Remove two screws [1] and two screws [2]. Fig.6-1 Release 2 latches. (only installed for e- STUDIO287CS/347CS/407CS) Fig.6-2 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 1...
  • Page 246 Fig.6-3 Release the latch. Fig.6-4 Close the scanner and top cover, then open the feeder unit. Remove the right side cover [1]. Fig.6-5 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 2...

  • Page 247: Sys Board Cover

    Unplug all the connectors and cable connected to the SYS board. Fig.6-7 Take out the connectors and cable from the SYS board case. Fig.6-8 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 3...

  • Page 248: Remove 2 Screws

    Take off the fax unit if it's installed.  P. 6-6 "6.1.6 FAX unit" Unplug the connector connected to the hard disk. Fig.6-11 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 4...

  • Page 249: Sram Board

     P. 6-6 "6.1.6 FAX unit" Release 2 latches and take off the SRAM board for the SYS board[1] with the case. Fig.6-14 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 5...
  • Page 250 Take off the SYS board cover.  P. 6-3 "6.1.2 SYS Board cover" Remove 2 screws. Fig.6-16 Unplug the connectors and cable connected to the SYS board. Fig.6-17 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 6...
  • Page 251 Remove 2 screws, and then take off the fax unit. Fig.6-18 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 7...
  • Page 252 When the SYS board requires replacement, see “6.2.4Precautions and Procedures when replacing the SYS board”. • When SRAM board requires replacement, see “6.2.5Precautions and procedure when replacing the SRAM board (for the SYS board)”. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 8...

  • Page 253: Hdd Fault Diagnosis

    1 or more depending on the use of HDD.) recommended. Either one is at least High possibility of physical failure 1000. replacement is recommended. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 9...
  • Page 254 Off-Line Scan Uncorrectable This attribute is a measure of the total number of Sector Count uncorrectable sectors found during the off-line scan. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 10...
  • Page 255 "Over-range" is displayed if the number of digits acquired from the HDD exceeds the maximum digits which can be displayed on the control panel; however, this does not indicate an error. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL...

  • Page 256: Precautions And Procedures When Replacing The Hdd

    [F] Reset user's setting item and restore data/information [G] Reset "FUNCTION LIST FOR MAINTENANCE" [H] Reset "FUNCTION" list [I] Adjust image quality Setting completed Fig.6-20 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 12...
  • Page 257 Enter the Service Mode. “3.2Service UI” Select "FAX LIST PRINT MODE" and then press [NEXT]. Select "Function list for Maintenance" and then press [PRINT]. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 13...
  • Page 258 1.Touch the center of “+” mark displayed on the upper left of the LCD. 2.Touch the center of “+” mark displayed on the upper right of the LCD. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 14...
  • Page 259 Reset the fax function by referring to the “function list” that was printed out in [C]Print out “FUNCTION” list. Press the [USER FUNCTIONS] button. Press the [ADMIN] button, enter the password, and then press the [ENTER] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 15...
  • Page 260  P. 4-6 "4.2.1 Automatic gamma adjustment" Perform "Automatic gamma adjustment (PRT)" (05-8008, 8009).  P. 4-29 "4.3.1 Automatic gamma adjustment" Turn the power OFF. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 16...

  • Page 261: Precautions And Procedures When Replacing The Sys Board

    Select the license to be returned, and then press the [REMOVE] button. Install the one-time dongle, which you used for uploading the selected license, in the equipment, and then press the [OK] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD...
  • Page 262 Key in [5] to select "5.ADI Key SRAM to FROM", and then press the [START] button. Wait until the restoring of the encryption key is completed. "Operation Complete" is displayed. Turn the power OFF. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 18...
  • Page 263 Turn the power ON while pressing [0] and [8] simultaneously. Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [ENTER] button without entering anything.) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD...
  • Page 264 If the security mode is changed from High Security to Low Security in the step "[A] Return License", set the value of 08-8911 to "3" (High Security). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 20...

  • Page 265: Precautions And Procedure When Replacing The Sram Board (For The Sys Board)

    [L] Enable HDD encryption [M] Adjust image quality [N] Initialize settings when Fax Unit (GD-1340) is installed [O] Set date and time Setting completed Fig.6-22 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 21...
  • Page 266 [NO]/[CLOSE] button. Then, check whether the one-time dongle, which you used for uploading the selected license, is installed in the equipment. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 22...
  • Page 267 When the restoration is completed successfully, do not perform "[F] Clear SRAM update error flags" or later procedures. End this procedure here and finish replacing the SRAM board (for SYS board). © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD...
  • Page 268 Restart the equipment after the backup is completed. If you want to perform the backup of the license, do not restart the equipment but perform from (4) in "[I] Backup license". Turn the power OFF. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 24...
  • Page 269 Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [ENTER] button without entering anything.) Key in [3840], and then press the [START] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD...
  • Page 270  P. 4-29 "4.3.1 Automatic gamma adjustment" Turn the power OFF. [N] Initialize settings when FAX Unit (GD-1340) is installed Reinstall the FAX Unit (GD-1340). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 26...
  • Page 271 [O] Set date and time Set the date and time according to these buttons. [USER FUNCTIONS]  [ADMIN]  [GENERAL]  [CLOCK]  [DATE/TIME] © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 27...

  • Page 272: Precautions And Procedures When Replacing The Pu Board

    HD data external version (HDD program data) 08-9900 System software version Finisher firmware 08-9904 Finisher firmware version FAX firmware 08-9905 FAX firmware version e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 28...

  • Page 273: License Re-Registration Using The One-Time Dongle

    (If the password is not set for Service, press the [ENTER] button without entering anything.) Key in [3840], and then press the [START] button. Select the license to be returned, and then press the [REMOVE] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD...
  • Page 274 If there are any other licenses to be installed, repeat from step (13). If there are no other licenses to be installed, press the [CLOSE] button, and then turn the power OFF. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 30...

  • Page 275: Precautions For Installation Of Gp-1070 And Disposal Of Hdd/ Board

    When disposing of the SRAM board (for SYS board), perform 3C ->7:Erase SRAM Securely (SRAM securely erasing) for security reasons. Notes: If this is performed, the equipment cannot be started up. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REPLACEMENT OF PC BOARDS/HDD 6 - 31...
  • Page 276 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 6 - 32...

  • Page 277: Remote Service

    Entering the password and customer information is required because the setting is made from the ADMIN screen. Setting it with the administrator is a must. • Basic setting [ADMIN] > [SERVICE] > [SUPPLY ORDER SETUP] > [ORDER INFORMATION] © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 1...
  • Page 278 E-mail username of this equipment * When sending an E-mail, validity of the address is checked. If the address is invalid, it is not sent. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 2...
  • Page 279 1. Enter the Service UI Mode.  P. 3-5 "3.2 Service UI" 2. Select "FAX LIST PRINT MODE" and then press [NEXT]. 3. Select "SUPPLY ORDER LIST" and then press [PRINT]. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE...

  • Page 280: Setting Procedure

    Press the [USER FUNCTIONS] button to enter the user function screen. Press the [ADMIN] button. Fig.7-1 When the Administrator Password has been set, ADMINISTRATOR PASSWORD screen is displayed. Fig. 7-2 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 4...
  • Page 281 The SERVICE screen is displayed. Fig. 7-3 Press the [SUPPLY ORDER SETUP] button. Fig. 7-4 Press the [ORDER INFORMATION] button. (10) The ORDER INFORMATION screen is displayed. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 5...
  • Page 282 (Press the [OK] button to register, and then the screen returns to the (7) SERVICE screen. Press the [CANCEL] button to cancel this register, and then the screen returns to the (7) SERVICE screen.) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 6...
  • Page 283 [ADDRESS] Input the address of supplier. (15) Press the [OK] button. (16) The SERVICE screen is displayed. Fig. 7-7 (17) Press the [SERVICE INFORMATION] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 7...
  • Page 284 Input the telephone number of SERVICE TECHNICIAN. [E-MAIL] Input the E-mail address of SERVICE TECHNICIAN. (20) Press the [OK] button to register and complete the order information setting. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 8...
  • Page 285 (21) The SERVICE screen is returned. Fig. 7-9 (22) Press the [SUPPLY ORDER SETUP] button. Fig. 7-10 (23) Press the [TONER ORDERING] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 9...
  • Page 286 Toner number [CONDITION] The order is placed when the number of toner empty reaches the number specified for the CONDITION. [QUANTITY] Quantity to be ordered e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 10...
  • Page 287 (28) The TONER ORDERING screen is displayed. Fig. 7-13 (29) Press the [MAGENTA(M)] / [CYAN(C)] / [BLACK(K)] button, and then input the order information in the same way. Fig. 7-14 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 11...
  • Page 288 MAGENTA(M) TONER 9770 Maximum 20 digits [PART NUMBER] MAGENTA(M) TONER 9772 1-99 [CONDITION] MAGENTA(M) TONER 9771 1-99 [QUANTITY] CYAN(C) TONER 9767 Maximum 20 digits [PART NUMBER] e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 12...
  • Page 289 [PART NUMBER] BLACK(K) TONER 9778 1-99 [CONDITION] BLACK(K) TONER 9777 1-99 [QUANTITY] (31) The SERVICE screen is returned. (32) Press the [SERVICE NOTIFICATION (DEVICE INFO)] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 13...
  • Page 290 (34) When Service Notification (Device Info) is set to ON, the screen to set the notification date is displayed. Then set the notification date with the following procedure. Fig. 7-16 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 14...
  • Page 291 * This is not affected by the specified day of the week. Fig. 7-17 Key in the date (acceptable values: 0-31) in “Notify Date 1” or “Notify Date 2” and press the [OK] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 15...
  • Page 292 Key in the time in the hour column of “Time”, press the scroll button, key in the time in the minute column of “Time”. After all the settings are completed, press the [OK] button. (35) Press the [CLOSE] button. The setting completes. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 16...

  • Page 293: Order Sheet Format

    : 0000062 Fig. 7-19 DESCRIPTION AREA: Remarks DEVICE DESCRIPTION: Model name SERIAL NUMBER: Serial number DEVICE FAX NUMBER: Fax number DEVICE E-MAIL ADDRESS: E-mail address © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 17...
  • Page 294 Print count (Large size) for Full color, Twin color and Black ScanCounter FullColor: 0 TwinColor: 0 Black: Scan count Scan count for Full color, Twin color and Black e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 18...
  • Page 295 SERVICE TECHNICIAN TEL NUMBER: Service technician telephone number SERVICE TECHNICIAN E-MAIL: Service technician E-mail address SUPPLIER NAME: Supplier name SUPPLIER ADDRESS: Supplier address PART NUMBER: Order part number © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 19...
  • Page 296 Toner remaining quantity (Yellow) MAGENTA REMAINING QUANTITY (%) Toner remaining quantity (Magenta) CYAN REMAINING QUANTITY (%) Toner remaining quantity (Cyan) BKACKREMAINING QUANTITY (%) Toner remaining quantity (Black) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 20...

  • Page 297: Service Notification

    The screen to set this function is not displayed at the default setting. Set this screen to be displayed with the following code (08). 08-9604 Setting of notification display 0: Invalid (Default) 1: Valid © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 21...
  • Page 298 Press the [USER FUNCTIONS] button and select the [ADMIN] button. Then enter the password and press the [OK] button. Confirm the password to the administrator. Fig. 7-22 Press the [SERVICE] button. Fig. 7-23 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 22...
  • Page 299 Fig. 7-24 Press the [E-MAIL] or [FAX] button in “SERVICE NOTIFICATION”. When the [OFF] button is pressed, all functions related Service Notification become ineffective. Fig. 7-25 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 23...
  • Page 300 [OK] button. (Maximum 3 addresses can be set.) Fig. 7-26 Press the [FAX NUMBER] button, key in the FAX number and then press the [OK] button. Fig. 7-27 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 24...
  • Page 301 Pressing the [DATE] button sets up to 2 dates on which you wand to send data. * This is not affected by the specified day of the week. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE...
  • Page 302 Fig. 7-29 Key in the date (acceptable values: 0-31) in “Notify Date 1” or “Notify Date 2” and press the [OK] button. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 26...
  • Page 303 0 to 31 setting(2) Day of total counter data 9881 1 byte transmission 00000000(0)-01111111(127) From the 2nd bit - Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 27...
  • Page 304 Items 08 code Contents Total counter transmission interval 9606 00:00-23:59 setting (Hour/Hour/Minute/Minute) Service Call Transmit setting 9605 0: OFF (Invalid) 1: ON (Valid) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 28...

  • Page 305: Items To Be Notified

    00000000 00000000 Black ------------------------------------------ Copy Scan 00000000 00000000 FAX Scan 00000000 00000000 Net Scan 00000000 00000000 <FAX Counter> Transmit 00000000 00000000 Receive 00000000 00000000 Fig. 7-31 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 29...
  • Page 306 Definition setting of large-sized paper (Fee charging system counter) Number of output pages in the Copier Function (FULL COLOR) Number of output pages in the Printer Function (FULL COLOR) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 30...
  • Page 307 Error history *1 The latest 20 errors are displayed. Toner remaining quantity (Yellow) Toner remaining quantity (Magenta) Toner remaining quantity (Cyan) Toner remaining quantity (Black) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 31...
  • Page 308 FAX SCAN 00000000 00000000 LIST 00000000 00000000 NET SCAN 00000000 00000000 00000000 00000000 FAX COUNTER LARGE SMALL TRANSMIT 00000000 00000000 RECEIVE 00000000 00000000 Fig. 7-34 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 32...
  • Page 309 Number of output pages in the FAX Function (BLACK) Number of scanning pages in the Copier Function (FULL COLOR) Number of scanning pages in the Network Scanning Function (FULL COLOR) © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE...
  • Page 310 History of error *1 The latest 20 errors are displayed. Toner remaining quantity (Yellow) Toner remaining quantity (Magenta) Toner remaining quantity (Cyan) Toner remaining quantity (Black) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 34...
  • Page 311 00000000 00000000 Black ------------------------------------------ Copy Scan 00000000 00000000 FAX Scan 00000000 00000000 Net Scan 00000000 00000000 <FAX Counter> Transmit 00000000 00000000 Receive 00000000 00000000 Fig. 7-36 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 35...
  • Page 312 History of error *1 The latest 20 errors are displayed. Toner remaining quantity (Yellow) Toner remaining quantity (Magenta) Toner remaining quantity (Cyan) Toner remaining quantity (Black) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 36...
  • Page 313 SERVICE TECHNICIAN E-MAIL : svc@toshibatec.co.jp SUPPLIER NAME : SUPPLIER_NAME SUPPLIER ADDRESS : SUPPLIER_ADDRESS SUPPLIER FAX NUMBER : 5544332211 SUPPLIER E-MAIL : s upplier_emailaddress@ccccc.xxx Fig. 7-38 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 37...
  • Page 314 22:23 F110 00000000 08/04/13 16:44 F110 00000000 08/03/15 22:23 F110 00000000 08/04/13 16:44 F110 00000000 08/02/25 11:12 F110 00000000 08/04/13 16:44 F110 00000000 Fig. 7-39 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 38...
  • Page 315 Toner cartridge information Toner near-empty counter Setting value of toner cartridge rotation time counter Current value of toner cartridge rotation time counter Color of toner cartridge © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 39...
  • Page 316 3: Magenta 4: Cyan Destination setting of toner cartridge Toner remaining quantity (Yellow) Toner remaining quantity (Magenta) Toner remaining quantity (Cyan) Toner remaining quantity (Black) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 40...
  • Page 317 04/12/2012 22:23 F110 03/15/2012 22:23 F110 02/25/2012 11:12 F110 Toner Information Toner Remaining Quantity(%) ------------------------------------------------------------------------------------------- Yellow 00000000 Magenta 00000000 Cyan 00000000 Black 00000000 Fig. 7-41 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL REMOTE SERVICE 7 - 41...
  • Page 318 History of error *1 The latest 20 errors are displayed. Toner remaining quantity (Yellow) Toner remaining quantity (Magenta) Toner remaining quantity (Cyan) Toner remaining quantity (Black) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved REMOTE SERVICE 7 - 42...

  • Page 319: Firmware Updating

    Download jig (GD-1340) (K-PWA-DLM-320) Finisher PU firmware USB device (MJ-1038) Fig.8-1 • System firmware P. 8-6 • PU firmware • SU firmware • System software © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 1...
  • Page 320 Fig.8-2 System firmware P. 8-25 Fig.8-3 FAX firmware (GD-1340) P. 8-28 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 2...
  • Page 321 [ON/OFF] button is pressed while simultaneously holding down the [4] and [9] buttons, "Can't fetch Ver." may be displayed on the control panel for some firmwares. A normal power on must be performed. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING...

  • Page 322: Firmware Updating With Usb Device

    Never change the model specific folder name, since it is used for identifying the data file when the data files used for updating multiple models are stored in the USB device. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 4...
  • Page 323 USB device. However, if the model specific folder for the same model as that of the data file stored in the root directory already exists, this will have priority. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING...

  • Page 324: Update Procedure

    Data in the USB device are checked and the checking status is displayed on the screen. Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [OK] button without entering anything.) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 6...
  • Page 325 3. SCANNER FIRMWARE * SU LOADER FIRMWARE * SU RECOVERY FIRMWARE * SU FIRMWARE 4. SYSTEM SOFTWARE (HD Data) * FILE SYSTEM SOFTWARE * APPLICATION SOFTWARE Fig.8-7 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 7...
  • Page 326 SYSTEM FIRMWARE(OS Data) update in SYSTEM FIRMWARE(OS Data) Completed progress ENGINE FIRMWARE update in progress ENGINE FIRMWARE Completed SCANNER FIRMWARE update in progress SCANNER FIRMWARE Completed e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 8...
  • Page 327 * SU FIRMWARE Completed * 4. SYSTEM SOFTWARE (HD Data) Completed * FILE SYSTEM SOFTWARE Completed * APPLICATION SOFTWARE Update successfully completed Restart the MFP Fig.8-8 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 9...
  • Page 328 Error number Error content File creation error File decompression error (Out of free disk space on the HDD at file extraction) Partition mount error Other errors e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 10...
  • Page 329 (When the download is finished) Other error Other error SU00 Press the [ON/OFF] button to shut down the equipment, and then remove the USB device. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 11...
  • Page 330 During the update, "Update in progress" is displayed on the right of each item. After it is completed, "Completed" is displayed there. Example screens of the system firmware update are as follows, and these are the same for other firmware. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 12...
  • Page 331 * SU RECOVERY FIRMWARE * SU FIRMWARE 4. SYSTEM SOFTWARE (HD Data) * FILE SYSTEM SOFTWARE * APPLICATION SOFTWARE Update successfully completed Restart the MFP Fig.8-9 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 13...

  • Page 332: Patch Updating With Usb Device

    USB devices which comply with the following standards regulated by USB-IF (USB Implementers Forum) Class number: 8 (=08h) (Mass-storage class) Sub-class number: 6 (=06h) (SCSI transfer command set) Protocol number: 80 (=50h) (Bulk-Only) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 14...
  • Page 333 USB device. However, if the model specific folder for the same model as that of the data file stored in the root directory already exists, this will have priority. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING...
  • Page 334 Data in the USB device are checked and the checking status is displayed on the screen. Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [OK] button without entering anything.) e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 16...
  • Page 335 The screen for selecting items to be updated is displayed after approx. 3 minutes. On this screen, the current firmware version of this equipment and the firmware version of data to be updated are displayed. Fig.8-13 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 17...
  • Page 336 “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. Item Remarks 1. SYSTEM FIRMWARE(OS Data) Updating System firmware (OS Data). 2. SYSTEM SOFTWARE (HD Data) Updating System software (HD Data). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 18...
  • Page 337 The follow screen shows the display when selecting "1. SYSTEM FIRMWARE (OS Data)" in the update selection menu. "Update in progress" is displayed on the right side of the selected item, and then "Verifying Signature..." appears. Fig.8-14 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 19...
  • Page 338 “Patch Update Successful Restart the MFP” is displayed at the bottom of the LCD screen after the updating is completed properly. Fig.8-15 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 20...
  • Page 339 After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data were overwritten properly.  P. 8-30 "8.6 Confirmation of the updated data" © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING...

  • Page 340: Firmware Updating With Pwa-Dwnld-Jig2

    Flash ROMs. Refer to the following to write the data. Remarks: Useable jigs Download jigs for this equipment are as follows: Type of jig ROM capacity Remarks PWA-DWNLD-JIG1 16MB PWA-DWNLD-JIG2 48MB e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 22...

  • Page 341: Writing The Data To The Download Jig (Pwa-Dwnld-Jig2)

    Minato Electronics MODEL 1893/1895/ PWA-DL-ADP-350-1931-LV640 (model 1931) 1931/1940 (or equivalent) model 1881 model 1931 ( LV650 ) [ PWA-DL-ADP-350-1881 ] [ PWA-DL-ADP-350-1931-LV640 ] Fig.8-18 Fig.8-19 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 23...
  • Page 342 ROM3 ROM4 ROM5 ROM6 Notes: Be sure not to confuse different ROM Versions since the file name is identical although the ROM version is different. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 24...

  • Page 343: System Firmware

    (14) Restore the key and license data by following the steps below. • Restore the key data by pressing the [1] key to select "1. Key SRAM to FROM", then press the [START] button. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 25...
  • Page 344 After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly.  P. 8-30 "8.6 Confirmation of the updated data" e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 26...
  • Page 345 Important: Pay attention to the direction of the ROM. Remarks: Useable jigs Download jigs for this equipment are as follows: Type of jig Remarks K-PWA-DLM-320 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 27...

  • Page 346: Fax Unit Firmware (Gd-1340)

    In the FAX Clearing Mode, perform the “FAX Set Up”. • Confirm the destination setting is correct in the Setting Mode (08). e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 28...
  • Page 347 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly.  P. 8-30 "8.6 Confirmation of the updated data" © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING...

  • Page 348: Confirmation Of The Updated Data

    Updating System software 08-8952 HD data external version 08-9900 System software version Updating Finisher firmware 08-9904 Finisher firmware version Updating FAX firmware 08-9905 FAX firmware version e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 30...

  • Page 349: When Firmware Updating Fails

    If the equipment cannot be started even when the above update has been performed, check that there is no damage to the “SYS board”, or “LGC board”. Replace them if necessary. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL...

  • Page 350: Flow Chart For Correcting Usb Update Failure

    " 8.6 Confirmation of the updated data " Replace SYS board. Is system firmware version correct? Update USB. " 8.2 Firmware Updating with USB device Update completed e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 32...
  • Page 351 " Update succeeded? Is system software version correct ? Replace SYS board. Update USB. " 8.2 Firmware Updating with USB device Update completed © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL FIRMWARE UPDATING 8 - 33...
  • Page 352 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 34...

  • Page 353: Backup Function

    Restore data to equipment which has the same options as when the data are backed up. • Delete the backed up data in the USB device after the data cloning. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL BACKUP FUNCTION...

  • Page 354: Backup Files

    (12) "Backup Successfully done Restore the MFP" is displayed on the LCD screen when the backup has been properly completed. (13) Press the [ON/OFF] button to shut down the equipment. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 9 - 2...
  • Page 355 (4) Key in [6] to select "6. ADIKey FROM to SRAM", and then press the [START] button. (5) Wait until the restoring of the encryption key is completed. "Operation Complete" is displayed. (6) Then turn the power OFF. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL BACKUP FUNCTION...
  • Page 356 Backup file has not existed in the USB device. Invalid password An incorrect password has been entered. Decryption Failed Decoding of the backup file has been failed. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 9 - 4...
  • Page 357 An incorrect MFP Serial No. has been entered. MFP Serial Number Not Set Acquisition of the MFP Serial No. has been failed. Backup File Corrupted A backup file has been damaged. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL BACKUP FUNCTION 9 - 5...

  • Page 358: Aes Data Encryption Function Setting

    Since the energy saver mode cannot be set using the control panel, set it in TopAccess. However, the setting of “Sleep/Auto Shut Off” cannot be changed in TopAccess and “Disable” is displayed. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 9 - 6...
  • Page 359 [E] Reset user's setting item and restore data/information [F] Reset "FUNCTION LIST FOR MAINTENANCE" [G] Reset "FUNCTION" list [H] Check actuation of data encryption function setting Setting completed Fig. 9-4 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL BACKUP FUNCTION 9 - 7...
  • Page 360 Enter the Service UI Mode.  P. 3-5 "3.2 Service UI" Select "FAX LIST PRINT MODE" and then press [NEXT]. Select "Function list for Maintenance" and then press [PRINT]. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 9 - 8...
  • Page 361 When wireless LAN is used, perform the setting again on the LCD panel. (only when security with a certificate is used) Also, upload the following certificate file with ”Install Certificate for Wireless LAN” of TopAccess. CA certificate User certificate © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL BACKUP FUNCTION 9 - 9...
  • Page 362 Press the [COUNTER] button on the control panel. If a key-shaped icon is displayed at the top right of the screen, the data encryption function is in operation. Fig. 9-5 e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 9 - 10...

  • Page 363: Procedure For Disabling Data Encryption Function

    Set the data encryption function disabled following the procedure shown in  P. 9-11 "9.2.4 Procedure for disabling data encryption function". Then perform the code 3C->6 : Erase HDD Securely (HDD securely erasing) to completely erase the data in the HDD. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL BACKUP FUNCTION...

  • Page 364: High Security Mode

    ROM (SYS V1.0) are displayed on the top right of the counter menu, this means the mode is operating normally. Reset the user data backed up in advance. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 9 - 12...
  • Page 365 High Security Mode. Be sure to back up user data before having it do so. • After the equipment enters the High Security Mode, ask the administrator for the equipment to select [FULL] and perform the Integrity check manually. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL BACKUP FUNCTION 9 - 13...
  • Page 366 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 9 - 14...

  • Page 367: External Counters

    Open Collector L: Operating SIZE0 Paper size Signal Open Collector L: Operating Power +5V (Sleep) 5V line DC5.1V At the sleep mode:OFF In use N.C. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL EXTERNAL COUNTERS 10 - 1...
  • Page 368 Mode Signal Black mode Open Collector L: Black In use Signal Power N.C. (5VA) 5V line DC5.0V At the sleep mode:ON Signal Ground In use N.C. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved EXTERNAL COUNTERS 10 - 2...

  • Page 369: Details Of The Signals

    This is the signal only for the coin controller. <PIS-EXIT: Paper exit sensor> With paper Without paper (Paper length / Feeding speed) <EXTCTR> Fixed time Fig.10-3 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL EXTERNAL COUNTERS 10 - 3...
  • Page 370 ON and when this happens next must be at least 100 ms. "Single count" or "Double count" can be switched according to the paper size by setting "1" or "2" for 08-6010. e-STUDIO287CS/347CS/407CS/287CSL/347CSL © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved EXTERNAL COUNTERS 10 - 4...

  • Page 371: Setting Code

    08-9017 (Setting for counter installed externally): It should be charged precisely according to the usage. Example: To charge only when copies are made, set to “1”. © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO287CS/347CS/407CS/287CSL/347CSL EXTERNAL COUNTERS 10 - 5...
  • Page 372 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved EXTERNAL COUNTERS 10 - 6...
  • Page 373 Input check (Test mode 03) Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed on the following pages. [FAX] button: OFF/[COPY] button: ON/[SCAN] button OFF ("C%" is displayed.) Contents Highlighted display Normal display Digital...
  • Page 374 Output check (test mode 03) Code Function Procedure Modem test 2100Hz Modem test 14.4KBPS(V17) Modem test 9.6KBPS(V29) Modem test 4.8KBPS(V27) Modem test 300BPS Modem test 1850Hz Modem test 1650Hz Modem test 1100Hz Modem test 462Hz Modem test 1300Hz Modem test 33.6KBPS(V.34) Modem test 28.8KBPS(V.34) Modem test 24.0KBPS(V.34) Modem test 16.8KBPS(V.34)
  • Page 375 Test print mode (test mode 04) Code Types of test pattern Remarks Remarks Output from Overall halftone for printer (Image) Size A4/LT Printer secondary scanning direction 32 Size A4/LT gradation steps (Image)
  • Page 376 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Printer Feeding Setting method of 4800 1st drawer SYS 0: Manual t mode system/Pa drawer size 1: Automatic transport Adjustmen Printer Feeding Setting method of 4800 2nd drawer...
  • Page 377 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Printer Image Color deviation Fine adjustment of 4900 Yellow 5~11 5: -3 t mode control color deviation 6: -2 7: -1 8: 0 9: 1 10: 2 11: 3...
  • Page 378 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Printer Image Density correction Fine adjustment of 4903 Black 13~19 PU 13: -3 t mode control density correction 14: -2 15: -1 16: 0 17: 1 18: 2...
  • Page 379 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Printer Image Fine adjustment for 4909 Color PU 0: -2 t mode control printing 1: -1 transparencies 2: 0 3: 1 4: 2 Adjustmen Printer Image...
  • Page 380 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Sharpness PPC(black) 7056 Text/Photo 0-255 SYS The larger the value, the sharper the image becomes. t mode Processin adjustmen The smaller the value, the softer the image becomes and the less moire appears.
  • Page 381 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Density PPC(black) Manual 7116 Photo 0-255 SYS The larger the value, the darker the image at the center t mode Processin adjustmen adjustment/Center value becomes.
  • Page 382 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Gamma PPC(black) Text 7191 High density 0-255 SYS The larger the value, the darker the image of the area t mode Processin balance surrounding the target area becomes.
  • Page 383 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Range PPC(black) Black/Manual density 7237 User custom SYS 0: Background peak - Fixed t mode Processin correction adjustment 1: Background peak - Varied adjustmen Adjustmen Image...
  • Page 384 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Upper limit PRT(black/600dpi) 7307 0-255 SYS The smaller the value, the lighter the printed image t mode Processin value in becomes. toner saving mode...
  • Page 385 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Gamma PRT(black) PS/Smooth/600dpi 7315 High density 0-255 SYS When the value increases, the density in the target t mode Processin balance area becomes higher.
  • Page 386 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Gamma PRT(black) XPS/Smooth/600dpi 7319 Medium density 0-255 SYS When the value increases, the density in the target t mode Processin balance area becomes higher.
  • Page 387 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image PRT(black) 7330 Emission level 1/4 0-255 SYS The smaller the value, the lower the emission level t mode Processin emission becomes and the smaller the dots are reproduced. level adjustmen Adjustmen...
  • Page 388 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Gamma Monochrome/600dpi/ PS/Text 7360 High density 0-255 SYS When the value increases, the density in the target t mode Processin balance Auto area becomes higher.
  • Page 389 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Gamma Monochrome/600dpi/ PCL/Graphics 7364 Medium density 0-255 SYS When the value increases, the density in the target t mode Processin balance Auto area becomes higher.
  • Page 390 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Gamma Monochrome/600dpi/ XPS/Image 7368 Low density 0-255 SYS When the value increases, the density in the target t mode Processin balance Auto area becomes higher.
  • Page 391 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Density SCN(black) Manual 7445 Text 0-255 SYS The larger the value, the darker the image at the center t mode Processin adjustmen adjustment/Center value becomes.
  • Page 392 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Gamma SCN(black) Text/Photo 7485 Medium density 0-255 SYS The larger the value, the darker the image of the area t mode Processin balance surrounding the target area becomes.
  • Page 393 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Image NW scanning 7489 Amount of 0-255 SYS When the value increases, the blank area around the t mode Processin surrounding void scanned image becomes wider.
  • Page 394 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Blank 7618 PPC/SCN 0-255 SYS The larger the value, the more the original tends to be t mode Processin page judged as a blank page. judgment threshold adjustmen...
  • Page 395 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Copy color Mono color / twin Magenta 7644 0-255 SYS Performs the density adjustment for the specified color t mode Processin adjustmen color during mono color copying / twin color copying.
  • Page 396 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Copy color Mono color Yellow green 7646 0-255 SYS Performs the density adjustment for the specified color t mode Processin adjustmen during mono color copying.
  • Page 397 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Copy color Mono color Pink 7648 0-255 SYS Performs the density adjustment for the specified color t mode Processin adjustmen during mono color copying. The larger the value, the darker the density.
  • Page 398 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Copy color Mono color Orange 7650 0-255 SYS Performs the density adjustment for the specified color t mode Processin adjustmen during mono color copying. The larger the value, the darker the density.
  • Page 399 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Copy color Mono color / twin Blue 7652 0-255 SYS Performs the density adjustment for the specified color t mode Processin adjustmen color during mono color copying / twin color copying.
  • Page 400 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Fine PPC(color) Text/Photo 7665 0-255 SYS The larger the value, the darker the yellow becomes. t mode Processin adjustmen The smaller the value, the darker the magenta t of hue becomes.
  • Page 401 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Fine PPC(color) Text 7666 Magenta 0-255 SYS The larger the value, the darker the red becomes. The t mode Processin adjustmen smaller the value, the darker the blue becomes.
  • Page 402 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Fine PPC(color) Photo (developing 7668 Blue 0-255 SYS The larger the value, the darker the magenta becomes. t mode Processin adjustmen paper) The smaller the value, the darker the cyan becomes.
  • Page 403 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Fine PPC(color) User custom 7670 Cyan 0-255 SYS The larger the value, the darker the blue becomes. The t mode Processin adjustmen smaller the value, the darker the green becomes.
  • Page 404 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Fine PPC(color) Text 7676 Green 0-255 SYS Input the larger value to increase the saturation, and t mode Processin adjustmen input the smaller value to decrease the saturation. t of saturation Adjustmen...
  • Page 405 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Fine PPC(color) Photo (developing 7678 Yellow 0-255 SYS Input the larger value to increase the saturation, and t mode Processin adjustmen paper) input the smaller value to decrease the saturation.
  • Page 406 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Fine PPC(color) User custom 7680 0-255 SYS Input the larger value to increase the saturation, and t mode Processin adjustmen input the smaller value to decrease the saturation. t of saturation Adjustmen...
  • Page 407 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Density PPC(color) Manual 7713 Text/Photo 0-255 SYS The larger the value, the darker the image becomes. t mode Processin adjustmen adjustment/Center value Adjustmen Image...
  • Page 408 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Density Mono color Automatic density 7731 Text 0-255 SYS The larger the value, the darker the image at the center t mode Processin adjustmen adjustment...
  • Page 409 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Sharpness PPC(color) Full color 7800 0-255 SYS The larger the value, the sharper the image becomes. t mode Processin adjustmen The smaller the value, the softer the image becomes and the less moire appears.
  • Page 410 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Text/Photo PPC(color) 7840 Text/Photo SYS 1 to 4: Photo-oriented t mode Processin reproducti 0, 5: Default on level 6 to 9: Text-oriented adjustmen * Text is blurred if the value is to small.
  • Page 411 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Automatic PPC(color) Color/Black 7871 Thick paper 5 SYS When color deviation is found in gradation t mode Processin gamma reproduction, the gradation reproduction of 4 colors can adjustmen be corrected with the automatic gamma adjustment.
  • Page 412 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Automatic PPC(color) Color/Black 7871 UserType SYS When color deviation is found in gradation t mode Processin gamma reproduction, the gradation reproduction of 4 colors can adjustmen be corrected with the automatic gamma adjustment.
  • Page 413 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PPC(color) 7901 Envelope 0-255 SYS The smaller the value, the less toner is adhered to the t mode Processin toner high-density section of the image.
  • Page 414 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PPC(color) 7910 Special paper 4-6 0-255 SYS The smaller the value, the less toner is adhered to the t mode Processin toner high-density section of the image.
  • Page 415 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PPC(color) 7913 Thick paper 4 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 416 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PPC(color) 7913 Special paper 3 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 417 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PPC(color) "Y" Printed image 7962 Low density 0-255 SYS The target color, mode and density area become t mode Processin balance darker as the value increases.
  • Page 418 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PPC(color) "M" Text/Photo 7965 High density 0-255 SYS The target color, mode and density area become t mode Processin balance darker as the value increases.
  • Page 419 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PPC(color) "M" 7969 Medium density 0-255 SYS The target color, mode and density area become t mode Processin balance darker as the value increases. adjustmen Adjustmen Image...
  • Page 420 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PPC(color) "C" Photo (developing 7973 Low density 0-255 SYS The target color, mode and density area become t mode Processin balance paper) darker as the value increases.
  • Page 421 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PPC(color) "K" Text 7976 High density 0-255 SYS The target color, mode and density area become t mode Processin balance darker as the value increases.
  • Page 422 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PPC(color) "Y" User custom 7980 Medium density 0-255 SYS The target color, mode and density area become t mode Processin balance darker as the value increases.
  • Page 423 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Automatic PRT(color) 600dpi 8004 Plain paper SYS When color deviation is found in gradation t mode Processin gamma reproduction, the gradation reproduction of 4 colors can adjustmen be corrected with the automatic gamma adjustment.
  • Page 424 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Automatic PRT(color) 600dpi 8004 Special paper 4-6 SYS When color deviation is found in gradation t mode Processin gamma reproduction, the gradation reproduction of 4 colors can adjustmen be corrected with the automatic gamma adjustment.
  • Page 425 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Automatic PRT(color) 1200dpi 8005 Thick paper2 SYS When color deviation is found in gradation t mode Processin gamma reproduction, the gradation reproduction of 4 colors can adjustmen be corrected with the automatic gamma adjustment.
  • Page 426 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Automatic PRT(color) 600dpi 8008 All media types SYS When color deviation is found in gradation t mode Processin gamma reproduction, the gradation reproduction of 4 colors can adjustmen be corrected with the automatic gamma adjustment.
  • Page 427 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Backgroun PRT(color) Detail/Color/600dpi 8013 0-255 SYS The larger the value, the darker the background t mode Processin becomes. adjustmen The smaller the value, the lighter the background Adjustmen Image Backgroun...
  • Page 428 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color 2 color 8024 Low density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance printing/PRT(color) becomes.
  • Page 429 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color 2 color 8027 High density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance printing/PRT(color) becomes.
  • Page 430 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color 2 color 8031 Medium density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance printing/PRT(color) becomes.
  • Page 431 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color 2 color 8035 Low density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance printing/PRT(color) becomes.
  • Page 432 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color 2 color 8038 High density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance printing/PRT(color) becomes.
  • Page 433 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) "Y" XPS/Smooth/600dpi 8042 Medium density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance becomes.
  • Page 434 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) "Y" XPS/Detail/600dpi 8046 Low density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance becomes.
  • Page 435 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) "K" XPS/Detail/600dpi 8049 High density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance becomes.
  • Page 436 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) "K" PS/Smooth/600dpi 8053 Medium density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance becomes.
  • Page 437 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) "K" PS/Detail/600dpi 8057 Low density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance becomes.
  • Page 438 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) "C" PCL/Smooth/600dpi 8060 High density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance becomes.
  • Page 439 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) "C" PCL/Detail/600dpi 8064 Medium density 0-255 SYS The larger the value, the darker only the target color t mode Processin balance becomes.
  • Page 440 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PRT(color/600 dpi) Detail 8070 Thick paper1 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 441 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PRT(color/600 dpi) Detail 8070 UserType 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 442 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PRT(color/600 dpi) Smooth 8071 Thick paper1 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 443 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PRT(color/600 dpi) Smooth 8071 UserType 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 444 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PRT(color/1200 dpi) Detail 8089 Thick paper1 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 445 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PRT(color/1200 dpi) Detail 8089 UserType 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 446 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PRT(color/1200 dpi) Smooth 8090 Thick paper1 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 447 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Maximum PRT(color/1200 dpi) Smooth 8090 UserType 0-255 SYS The larger the value, the larger the maximum amount t mode Processin toner of toner to be adhered becomes.
  • Page 448 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Sharpness PRT(color) e-BRIDGE/PS/Twin 8108 Text 0-255 SYS The larger the value, the sharper the image becomes. t mode Processin adjustmen color The smaller the value, the softer the image becomes.
  • Page 449 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Sharpness PRT(black) e-BRIDGE/PS 8118 Text 0-255 SYS The larger the value, the sharper the image becomes. t mode Processin adjustmen The smaller the value, the softer the image becomes. If the value of 05-7322 is "0", the adjustment is applied to text, and if the value is "1", the adjustment is applied to text and others.
  • Page 450 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Upper limit PRT color/Two-color 600 dpi 8160 0-255 SYS The smaller the value, the lighter the printed image t mode Processin value in becomes.
  • Page 451 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Pure PRT(color) PCL/Graphic 8211 General 1-255 SYS The larger the value, the wider the range of colors to be t mode Processin Black/Gray replaced with black becomes.
  • Page 452 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Pure PRT(color) Twin color 8213 Text 1-255 SYS The larger the value, the wider the range of colors to be t mode Processin Black/Gray print/General...
  • Page 453 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Stroke PS/PDF automatic 600dpi 8239 Minimum stroke width SYS This code is used to change the width of fine lines in t mode Processin adjustmen...
  • Page 454 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Stroke PS/PDF automatic 1200dpi 8239 Minimum stroke width SYS This code is used to change the width of fine lines in t mode Processin adjustmen...
  • Page 455 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Auto 8244 Trapping width (dot) SYS Sets the value of width for auto trapping. When the t mode Processin trapping value increases, the bigger gap is suppressed, but the setting overlap part becomes more visible.
  • Page 456 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Pure PRT(color) XPS/Graphic 8250 General 1-255 SYS The larger the value, the wider the range of colors to be t mode Processin Black/Gray replaced with black becomes.
  • Page 457 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Pure PRT(color) XPS/Image 8251 Line art 1-255 SYS The larger the value, the wider the range of colors to be t mode Processin Black/Gray replaced with black becomes.
  • Page 458 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Pure PRT(color) PS/Graphic 8253 Photo 1-255 SYS The larger the value, the wider the range of colors to be t mode Processin Black/Gray replaced with black becomes.
  • Page 459 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Pure PRT(color) PS/Image 8254 Advanced 1-255 SYS The larger the value, the wider the range of colors to be t mode Processin Black/Gray replaced with black becomes.
  • Page 460 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) PS/Smooth/1200dpi/ 8271 Low density 0-255 SYS When the value increases, the density in the target t mode Processin balance area becomes higher.
  • Page 461 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Color PRT(color) PS/Detail/1200dpi/C 8274 High density 0-255 SYS When the value increases, the density in the target t mode Processin balance area becomes higher.
  • Page 462 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Backgroun SCN(color) 8311 Photo 0-255 SYS The smaller the value, the lighter the background t mode Processin becomes. adjustmen Adjustmen Image Fine SCN(color) 8314...
  • Page 463 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Saturation SCN(color) 8326 Photo 0-255 SYS The larger the value, the brighter the image becomes. t mode Processin adjustmen The smaller the value, the duller the image becomes. Adjustmen Image Sharpness...
  • Page 464 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Adjustmen Image Density SCN(color) Manual 8380 User custom 0-255 SYS The larger the value, the darker the image becomes. t mode Processin adjustmen adjustment/Center value Adjustmen...
  • Page 465 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Card reading device 3500 Device setting SYS To enable the e-Bridge ID Gate, a card reading device Mode interface 429496729 should be set in the order of "ABYYZZZZ".
  • Page 466 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Card reading device 3502 Card reader format SYS The data of the block number in the noncontact IC is Mode interface information -2 429496729...
  • Page 467 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Available profile 3600 SH_IS34_03.icc SYS Displays PG Device Pure Gray TRC attribute for the mode display current RGB Ink Sim profile and the same sub-code. Setting System General...
  • Page 468 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Available profile 3600 SH_IS34_19.icc SYS Displays PG Device Pure Gray TRC attribute for the mode display current RGB Ink Sim profile and the same sub-code. Setting System General...
  • Page 469 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Available profile 3600 SH_IS34_35.icc SYS Displays PG Device Pure Gray TRC attribute for the mode display current RGB Ink Sim profile and the same sub-code. Setting System General...
  • Page 470 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Available profile 3600 SH_IS34_46.icc SYS Displays PG Device Pure Gray TRC attribute for the mode display current RGB Ink Sim profile and the same sub-code. Setting System General...
  • Page 471 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Updating the profile at 3603 Updating the profile at 0-53 SYS Uploads the default RGB Ink Sim profile and PG mode the shipment from the shipment from...
  • Page 472 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3604 SH_IS34_09.000 SYS Displays the default RGB Ink Sim profile and PG mode attribute of the profile Device PureGray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 473 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3604 SH_IS34_20.000 SYS Displays the default RGB Ink Sim profile and PG mode attribute of the profile Device PureGray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 474 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3604 SH_IS34_31.000 SYS Displays the default RGB Ink Sim profile and PG mode attribute of the profile Device PureGray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 475 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3604 SH_IS34_42.000 SYS Displays the default RGB Ink Sim profile and PG mode attribute of the profile Device PureGray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 476 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3604 SH_IS34_53.000 SYS Displays the default RGB Ink Sim profile and PG mode attribute of the profile Device PureGray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 477 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3608 SH_IS34_05.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 478 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3608 SH_IS34_16.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 479 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3608 SH_IS34_27.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 480 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3608 SH_IS34_38.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 481 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Displaying the 3608 SH_IS34_49.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute in the same sub-code. at the shipment Setting System...
  • Page 482 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 3635 Trial copy function SYS 0: Disabled1: Enabled mode interface Setting System Network Internet Fax 3637 Addition of SYS 0:Disabled mode transmission header 1:Enabled...
  • Page 483 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User User authentication 3649 Scanning 0: Disabled 1: Enabled mode interface Setting System User User authentication 3650 List print 0: Disabled 1: Enabled mode interface Setting...
  • Page 484 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network 3707 BDC3 of user UTY Maximum 128 letters mode authentication Setting System Network 3708 PDC of Windows NIC Maximum 128 letters mode Domain Authentication...
  • Page 485 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network 3727 LPD max connection 1-16 mode Setting System Network 3728 LPD active 1-16 mode connection Setting System Network 3729 ATalk PS max 1-16 mode Connection...
  • Page 486 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network DPWS 3765 Print Max numbers of 1-20 NIC Maximum numbers received from more than one mode connection connection request in the DPWS print Setting System Network...
  • Page 487 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network 3780 State full Option NIC An option is acquired from DHCPv6 server. mode setting 1: Enabled 2: Disabled Setting System Network IPv6 3781...
  • Page 488 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Scanner 3805 Department SYS Sets the department management with remote mode Management setting scanning as follows: by Remote Scan 0: w/o GUI OFF, w/ GUI OFF 1: w/o GUI ON, w/ GUI OFF 2: w/o GUI OFF, w/ GUI ON 3: w/o GUI ON, w/ GUI ON...
  • Page 489 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Internet Fax 3812 Dummy full mode at SYS When an Internet Fax is sent, the resolution ratio and Mode transmission the paper size of an attached image are set to the full mode.
  • Page 490 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Option 3848 Restriction on SYS Sets whether the address in the address book is Mode Address Book selectable or not for the FAX mis-transmission destination prevention function.
  • Page 491 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Summer time Start 3857 Hours Refer to 0-23 SYS 0 to 23 mode content <Default value> MJD, NAD: 2 Others: 0 Setting System General...
  • Page 492 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System 3875 Address confirmation Refer to SYS Enable this setting to display the address confirmation Mode for multiple content screen before sending fax to prevent wrong destinations transmission when multiple destination addresses are specified.
  • Page 493 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Printer Paper Paper size setting 4101 2nd drawer Refer to 0-255 SYS Press the button on the LCD to select the size. This mode feeding content...
  • Page 494 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Double For fee charging Paper size 6010 Large-sized paper Refer to SYS Sets whether LargeCounter is counted as 1 or 2 when Mode count content...
  • Page 495 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Copy Print Full color 6060 Small 8 digits SYS Counts the number of output pages at the Full Color mode Mode in the Copier Function according to its size (large/small).
  • Page 496 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Printer Black 6064 Small 8 digits SYS Counts the number of output pages at the Black Mode mode in the Printer Function according to its size (large/small).
  • Page 497 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Full color 6068 Small 8 digits SYS Counts the number of scanning pages at the Full Color mode Scanning Mode in the Scanning Function according to its size (large/small).
  • Page 498 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Custom Quota control Weighting/Scanning 6081 Full Color 0-9999 SYS Weights subtraction of scanning from department/user Mode counter/Jo Job Quota and addition of Scan Counter to Custom b Quota Counter.
  • Page 499 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Custom For administrator Weighting/Print 6085 Black/Small 0-9999 SYS Weights subtraction of printing from department/user Mode counter/Jo Job Quota and addition of printing to Custom Counter. b Quota 0 (weight: 0.00) –...
  • Page 500 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Custom For dealer Weighting/Scanning 6088 Black/Gray 0-9999 SYS Weights addition of Scan Counter to Custom Counter Mode counter (Total Counter). Since the count is calculated based on the existing Large/Small counter, the count before changing this setting is also included in the count.
  • Page 501 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Custom For dealer Weighting/Print 6089 Twin 0-9999 SYS Weights addition of print to Custom Counter (Total Mode counter Color/Monocolor/Sma Counter). Since the count is calculated based on the existing Large/Small counter, the count before changing this setting is also included in the count.
  • Page 502 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Number of Toner cartridge 6130 Black 16777215 PU Number of replaced times of black toner cartridge. Mode replaced times Setting Counter Number of Drum unit 6132...
  • Page 503 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Number of Drum unit 6134 Yellow 16777215 PU Number of replaced times of yellow drum unit . Mode replaced times Setting Counter Number of Drum unit...
  • Page 504 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Counter Nearly end Threshold value 6144 Fuser uint 0-120 PU 0: Disable Mode 1~120: value*1000 sheets Setting Counter Nearly end Threshold value 6145 Belt unit 0-60...
  • Page 505 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Display Cleared date Toner cartridge 6512 SYS Displays the date on which 08-6503 was performed. mode counter reference Setting Pixel Display Cleared date Toner cartridge 6513...
  • Page 506 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Number of Service technician 6561 Black 8 digits SYS Counts the number of output pages converted to the mode counter output reference standard paper size in the FAX function, black mode pages...
  • Page 507 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Number of Toner cartridge 6569 Full color (M) 8 digits SYS Counts the number of output pages converted to the mode counter output reference...
  • Page 508 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Average pixel 6590 Full color (C) 0-10000 SYS Displays the average pixel count in the copy function, mode counter count/Service full color mode, toner C and service technician technician reference reference.
  • Page 509 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Average pixel PPC/PRT 6601 Full color (K) 0-10000 SYS Displays the average pixel count in the copy/printer mode counter count/Service function, full color mode, toner K and service technician technician reference reference.
  • Page 510 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Latest pixel 6612 Full color (Y) 0-10000 SYS Displays the latest pixel count in the printer function, full mode counter count/Service color mode, toner Y and service technician reference.
  • Page 511 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Average pixel 6623 Black 0-10000 SYS Displays the average pixel count in the copy function, mode counter count/Toner cartridge black mode and toner cartridge reference. reference [Unit: 0.01%] Setting...
  • Page 512 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Average pixel PPC/PRT/FAX 6634 Full color (K)+black 0-10000 SYS Displays the average pixel count in the mode counter count/Toner cartridge copy/printer/FAX function, black mode, toner K and reference toner cartridge reference.
  • Page 513 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PPC (color) 6713 0-5% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 514 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PPC (color) 6713 60.1-80% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 515 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PPC (color) 6714 30.1-40% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 516 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PPC (color) 6715 20.1-25% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 517 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PPC (color) 6716 10.1-15% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 518 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PRT (color) 6717 0-5% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 519 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PRT (color) 6717 60.1-80% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 520 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PRT (color) 6718 30.1-40% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 521 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PRT (color) 6719 20.1-25% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 522 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PRT (color) 6720 10.1-15% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/full color number of output pages in each range is displayed.
  • Page 523 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PPC (black) 6721 0-5% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/black number of output pages in each range is displayed.
  • Page 524 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PPC (black) 6721 30.1-40% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/black number of output pages in each range is displayed.
  • Page 525 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PRT (black) 6722 10.1-15% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/black number of output pages in each range is displayed.
  • Page 526 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count PRT (black) 6722 60.1-80% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/black number of output pages in each range is displayed.
  • Page 527 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Pixel count FAX (black) 6723 20.1-25% 8 digits SYS The pixel count data are divided into 10 ranges. The mode counter distribution/black number of output pages in each range is displayed.
  • Page 528 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Pixel Counter Latest pixel 6725 Black 0-10000 SYS Displays the latest pixel count in the printer function, mode counter count/Toner cartridge black mode and toner cartridge reference. reference [Unit: 0.01%] Setting...
  • Page 529 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Image Automatic Last updated date Color PPC 7052 Thick paper2 SYS Last updated date and time of automatic tone Mode Processin tone and time 421231235 correction data.
  • Page 530 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Image Automatic Last updated date NW printer/600dpi 7352 Plain paper SYS Last updated date and time of automatic tone Mode Processin tone and time 421231235 correction data.
  • Page 531 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Image Automatic Last updated date NW printer/600dpi 7352 Plain(thin) SYS Last updated date and time of automatic tone Mode Processin tone and time 421231235 correction data.
  • Page 532 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Image Automatic Last updated date NW printer/1200dpi 7354 UserType SYS Last updated date and time of automatic tone Mode Processin tone and time 421231235 correction data.
  • Page 533 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting Image Image TRC correction 8103 Switchover of SYS Switches the enable/disable setting of tone correction mode Processin quality control enable/disable setting with image quality TRC control. Do not change the of tone correction value as it may decrease the tone correction.
  • Page 534 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General 8514 Threshold value 5-30 SYS This code is used for changing the range in which non- mode setting for RIP standard paper sizes are judged as standard ones.
  • Page 535 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General 8521 Switchover of output Refer to SYS Switches the output format of date in attachment of mode format of Service content Service Notification.
  • Page 536 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Transfer belt release Short size 8529 Number of pages Refer to SYS Sets a threshold (the number of pages) for switching mode threshold in ACS released (Printer)
  • Page 537 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Transfer belt release 8531 Short size 1-99 SYS Sets a percentage of each paper size in the total mode media type setting in number of pages for the transfer belt release threshold in ACS according to the media type.
  • Page 538 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 8544 Tolerance for 5-600 SYS Sets the range of tolerance in which the equipment mode interface switching to Super returns to the Super Sleep mode after the system is Sleep mode started during that mode.
  • Page 539 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 8598 Template icon layout SYS 0: Pattern 1 mode interface on the control panel (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (16) 1: Pattern 2...
  • Page 540 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 8623 RIP function setting SYS Enables/Disables the function related to Excel boarder Mode interface rendering of PCL6. The function is to prevent missing lines when scaling down and inconsistent line width when scaling up.
  • Page 541 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Card reading device LDAP authentication 8642 LDAP attribute name eBMUs SYS Maximum 32 characters (ASCII). Mode interface settings 2 erCard Setting System User...
  • Page 542 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Sound 8658 Pressing SYS 0: OFF 1: ON Mode [INTERRUPT] button Setting System Sound 8659 Switchover of function SYS 0: OFF 1: ON Mode Setting System...
  • Page 543 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Number of retry for 8671 0-10 SYS The transmission may succeed when the number of Mode file transfer retry increases. However, it takes longer time to complete the job.
  • Page 544 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 8709 Display setting of Refer to SYS Sets whether the [SERVICE NOTIFICATION] button is Mode interface Service Notification content displayed on the screen accessed by [USER FUNCTIONS] ->...
  • Page 545 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Service notification 8715 Password for zip file #10481 SYS Password for zip file with password of service Mode interface information with password notification information.
  • Page 546 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 8722 Display method of SYS Sets the display method of error if the Home Directory Mode interface "Cannot find the for user cannot be obtained from the server when Home Directory"...
  • Page 547 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Forced 8728 Display/Non-display SYS 0: Disabled Mode printing of setting in TopAccess 1: Enabled user name Setting System Forced 8728 Enable/Disable SYS Normally this setting is made in TopAccess.
  • Page 548 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Forced 8728 Font size setting 6-16 SYS Normally this setting is made in TopAccess. Mode printing of 6-16pt. user name Setting System Forced 8728...
  • Page 549 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network 8746 Port number setting 1-65535 NIC Sets the port number of destination 10 for sending Mode of destination 10 for SNMP trap.
  • Page 550 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Card reading device 8758 Overwriting of login at SYS Switches the enable/disable setting for the function to Mode interface authentication overwrite the login information at the card authentication.
  • Page 551 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Maintenan Display of remaining 8762 Fuser unit 0-100 SYS 0 to 100% Mode amount (for RDMS/MMDT) Setting System Maintenan Display of remaining 8762 Transport belt 0-100...
  • Page 552 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network 8774 Password SYS Sets whether the user authentication for network mode authentication of print printing/FAX/InternetFAX using the user information and password input on the printer driver is enabled or disabled.
  • Page 553 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 8785 Display/Non-display Refer to SYS Sets whether the pop-up is displayed or not after the mode interface of pop-up for card content success of card authentication.
  • Page 554 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network IEEE802.1X 8800 Enable/Disable NIC 1: Enabled 2: Disabled mode setting Setting System Network IPsec 8802 Enable/Disable NIC 1: Enabled 2: Disabled mode setting Setting...
  • Page 555 1. Apple mode - print PDF with A4/Lt size(AirPrint spec printing compatible) 2. Toshiba mode - print PDF with original PDF size (AirPrint spec uncompatible) Setting System Network...
  • Page 556 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Preview 8901 Default setting SYS Sets whether the preview function is enabled or Mode disabled by default when using the Fax function. 0: OFF 1: ON Setting...
  • Page 557 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System 8914 SYS Sets whether the Fax function is enabled or disabled. Mode function 0: Disabled setting 1: Enabled Setting System 8914 InternetFAX SYS Sets whether the InternetFAX function is enabled or Mode...
  • Page 558 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System 8914 Save as SMB SYS Sets whether the function that saves scanned data of Mode function originals to the SMB server is enabled or disabled. setting 0: Disabled 1: Enabled...
  • Page 559 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Option 8920 Output tray for SYS Selects the tray onto which the received document is Mode FAX/InternetFAX/e- output. mail printing 0: Inner receiving tray 1: Finisher receiving tray (When finisher is installed) 2: Finisher receiving tray (When finisher is installed) Setting...
  • Page 560 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Password 8929 Administrator SYS The default password is set. When "3: High level" is set mode password reset for code 08-8911, the default password is set as a temporary password.
  • Page 561 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User General Language package 8968 Panel Help Displays the language package information of the Mode interface information installed Panel Help. Setting System User General...
  • Page 562 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Scanning 8980 Execution of Remote NIC Sets whether the remote scanning is enabled or Mode Scan while control disabled if the user is logged in using the control panel panel is operated when user authentication or department management is enabled.
  • Page 563 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User NFC reader 8986 Usage type SYS 0011ZZZZ (First 4 digits are fixed) Mode interface 429496729 -ZZZZ: Sub code 0000: No authentication using card 0001: IDm (Felica/NFC-FeliCa) and (or) UID (Mifare/NFC-Mifare) are used 0002: Data (Felica/NFC-FeliCa/Mifare/NFC-Mifare)
  • Page 564 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Maintenan Notification of 8994 Notification day of the 0-127 SYS Input the value which corresponds to the day of the Mode equipment week week.
  • Page 565 Norway 17: Portugal 18: France 19: Greece 20: Poland 21: Hungary 22: Czech 23: Turkey 24: South Africa 25: Taiwan 26: Russia 27: Brazil <Default value> NAD: 4 MJD: 5 JPD: 0 Others: 1 Setting System General 9003 OEM identification SYS 0: TOSHIBA、1: OKI mode code destination...
  • Page 566 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General 9010 Line adjustment SYS 0: For factory shipment mode mode 1: For line Field: "0" must be selected Setting System General 9012 Language selection to...
  • Page 567 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Memory 9020 Size information of SYS Displays the sizes of the main memory and page Mode memory memory. Enables to check if each memory is properly Setting System Initializatio...
  • Page 568 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Display setting 9051 Panel calibration SYS Switches whether the screen for displaying panel Mode interface setting value calibration setting values is displayed or not. 0: Disabled (screen not displayed) 1: Enabled (screen displayed) Setting...
  • Page 569 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General 9100 Date and time setting 13 digits Year/month/date/day/hour/minute/second mode Example: 03 07 01 3 13 27 48 "Day" - "0" is for "Sunday". Proceeds Monday through Saturday from "1"...
  • Page 570 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 9111 Auto power save 0, 4, 6-15 SYS Timer to automatically switch to the auto power save Mode interface mode timer setting mode when the equipment has not been used 0: Invalid 4: 1 min.
  • Page 571 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Power save 9114 Energy saving mode SYS 0: Off mode Mode interface 1: Sleep mode 2: Auto mode Setting System User General 9116...
  • Page 572 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Counter Counting method in 9128 Counting method in SYS Sets the counting method of fee charging or duplexing mode Twin Color Mode Twin Color Mode count in the Twin Color Mode.
  • Page 573 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Default mode setting Default setting 9137 Setting for automatic SYS 0: Invalid Mode interface duplexing mode 1: Single-sided to duplex copying 2: Two-sided to duplex copying 3: User selection Setting...
  • Page 574 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Correction of 9152 Correction of 0-10 SYS Sets the reproduction ratio for the "X in 1" printing mode interface reproduction ratio in reproduction ratio in (including magazine sort) to the "Reproduction ratio x editing copy...
  • Page 575 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User 9163 Default setting of SYS 0: Short edge mode interface printing direction for 1: Long edge Time Stamp and Page Number Setting System User...
  • Page 576 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Feeding paper media 9185 Printer/Box SYS Sets a media type to print on plain paper in the mode interface printer/box functions. This setting is used for drawer searching or media type inconsistency judgment.
  • Page 577 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User When judging as 9204 Binarizing level SYS 1: Step -2 mode interface black in the ACS selection 2: Step -1 Mode 3: Step 0 (center) 4: Step 1...
  • Page 578 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Option 9211 Default setting of SYS Sets the default value for the page by page of Internet Mode page by page-I FAX FAX to be transmitted when creating a template.
  • Page 579 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Default mode setting Default setting of 9216 Full Color SYS 0: 100 dpi Mode interface resolution (SCN) 1: 150 dpi 2: 200 dpi 3: 300 dpi 4: 400 dpi...
  • Page 580 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Default mode setting 9222 Default setting of SYS 0: 0 degree mode interface rotation mode 1: 90 degrees 2: 180 degrees 3: 270 degrees Setting System...
  • Page 581 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Default setting of Storing files 9228 Color/ACS SYS 0: TIFF (Multi) Mode interface filing format 1: PDF (Multi) 2: JPG 3: TIFF (Single) 4: PDF (Single) 5: SLIM PDF (Multi)
  • Page 582 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Image Binarizing level 9230 Step +1 0-255 SYS Sets the binarizing level of each step. mode setting When the value increases, the image becomes darker. (When judging as When the value decreases, the image becomes lighter.
  • Page 583 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Data 9240 HDD data overwriting SYS Select the type of the overwriting level for deleting HDD mode overwrite type setting data. (This setting is enabled only when the GP-1070 is enabler installed.) 0: LOW...
  • Page 584 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Option 9269 Tab/cover sheet-FAX SYS Sets ON or OFF of the printing function of special Mode Printing stop function sheets such as tab or cover sheet of FAX, Email or list print.
  • Page 585 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General 9293 User authentication SYS 0: Local authentication mode method 1: Windows domain authentication 2: LDAP authentication Setting System General 9294 Automatic user SYS 0: Disabled mode...
  • Page 586 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Paper Paper information 9300 Drawer 1 Refer to SYS 0: Plain paper mode feeding contents 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: Thick paper 4 11: Plain paper (Thin)
  • Page 587 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Paper Paper information 9301 Drawer 2 Refer to SYS 0: Plain paper mode feeding contents 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: Thick paper 4 11: Plain paper (Thin)
  • Page 588 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Paper Paper information 9302 PFP 1 Refer to SYS 0: Plain paper mode feeding contents 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: Thick paper 4 11: Plain paper (Thin)
  • Page 589 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Paper Paper information 9303 PFP 2 Refer to SYS 0: Plain paper mode feeding contents 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: Thick paper 4 11: Plain paper (Thin)
  • Page 590 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Paper Paper information 9304 Refer to SYS 0: Plain paper mode feeding contents 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: Thick paper 4 11: Plain paper (Thin)
  • Page 591 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Paper Size conversion 9306 LT <-> A4 / LD <-> A3 SYS Sets whether the data is printed on the different but mode feeding similar size paper or not when the paper of...
  • Page 592 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Print Raw printing job 9312 Staple SYS 0: Valid mode 1: Invalid Setting System Network Print Raw printing job 9313 Exit tray SYS 0: Inner receiving tray mode...
  • Page 593 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Sound 9325 Key touch sound of SYS 0: OFF Mode interface control panel 1: ON Setting System General Banner advertising 9327 Setting of banner SYS Sets whether or not displaying the banner advertising.
  • Page 594 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Print 9334 PCL line feed code SYS Sets the PCL line feed code. mode setting 0: Automatic setting 1: CR=CR, LF=LF 2: CR=CR+LF, LF=LF 3: CR=CR, LF=CR+LF Setting...
  • Page 595 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Print Raw printing job 9339 PCL symbol set 0-39 SYS 0: Roman-8 1: ISO 8859/1 Latin 1 2: ISO 8859/2 Latin mode 2 3: ISO 8859/9 Latin 5 4: PC-8, Code Page 437 5: PC-8 D/N, Danish/Norwegian 6: PC-850, Multilingual...
  • Page 596 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Paper Feed setting 9359 Printing resume after SYS 0: Auto resume Mode interface jam releasing 1: Resume by users Setting System General Color profile...
  • Page 597 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Available profile 9361 SH_OP_10.icc SYS Displaying the current Output Profile and PG CIE mode display Based Pure GrayTRC attribute (PG CIE Based PureGray TRC attribute in the same sub-code is displayed at the same time.) Setting...
  • Page 598 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Available profile 9361 SH_OP_21.icc SYS Displaying the current Output Profile and PG CIE mode display Based Pure GrayTRC attribute (PG CIE Based PureGray TRC attribute in the same sub-code is displayed at the same time.) Setting...
  • Page 599 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Available profile 9361 SH_OP_32.icc SYS Displaying the current Output Profile and PG CIE mode display Based Pure GrayTRC attribute (PG CIE Based PureGray TRC attribute in the same sub-code is displayed at the same time.) Setting...
  • Page 600 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Available profile 9361 SH_OP_41.icc SYS Displaying the current Output Profile and PG CIE mode display Based Pure GrayTRC attribute (PG CIE Based PureGray TRC attribute in the same sub-code is displayed at the same time.) Setting...
  • Page 601 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Available profile 9361 SH_OP_49.icc SYS Displaying the current Output Profile and PG CIE mode display Based Pure GrayTRC attribute (PG CIE Based PureGray TRC attribute in the same sub-code is displayed at the same time.) Setting...
  • Page 602 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile 9364 Uploading the profile 0-53 SYS Uploads the default Output Profile and PG CIE Based mode at the shipment from Pure GrayTRC from the USB memory.
  • Page 603 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9365 SH_OP_09.000 SYS Displays the default Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute.
  • Page 604 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9365 SH_OP_20.000 SYS Displays the default Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute.
  • Page 605 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9365 SH_OP_31.000 SYS Displays the default Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute.
  • Page 606 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9365 SH_OP_40.000 SYS Displays the default Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute.
  • Page 607 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9365 SH_OP_48.000 SYS Displays the default Output Profile and PG CIE Based mode attribute of the profile Pure Gray TRC attribute.
  • Page 608 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile 9367 Copying the adjusted 0-53 SYS Copies the adjusted Output Profile and PG CIE Based mode profile to USB Pure GrayTRC to the USB memory.
  • Page 609 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9369 SH_OP_07.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure GrayTRC attribute in the same sub-code.
  • Page 610 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9369 SH_OP_18.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure GrayTRC attribute in the same sub-code.
  • Page 611 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9369 SH_OP_29.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure GrayTRC attribute in the same sub-code.
  • Page 612 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9369 SH_OP_40.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure GrayTRC attribute in the same sub-code.
  • Page 613 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General Color profile Displaying the 9369 SH_OP_51.001 SYS Displays the adjusted Output Profile and PG CIE Based mode attribute of the profile Pure GrayTRC attribute in the same sub-code.
  • Page 614 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Default setting of E-mail 9384 Color/ACS SYS 0: TIFF (Multi) Mode interface filing format 1: PDF (Multi) 2: JPG 3: TIFF (Single) 4: PDF (Single) 5: SLIM PDF (Multi) 6: SLIM PDF (Single)
  • Page 615 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Scanning 9388 Date display format of SYS Sets the data display format of the file for "Save as file" mode the file name of "Save and Email transmission.
  • Page 616 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Ethernet 9403 Communication 1: Auto mode speed and settings of 2: - Ethernet 3: 10MBPS Full Duplex 4: - 5: 100MBPS Full Duplex 6: - 7: 1000MBPS Full Duplex Setting...
  • Page 617 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network 9418 IP address to DNS Refer to NIC <Acceptable value> Mode server (Primary) contents 0.0.0.0-255.255.255.255 Setting System Network 9419 IP address to DNS Refer to NIC <Acceptable value>...
  • Page 618 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Raw TCP 9473 Availability of NIC 1: Valid mode Raw/TCP 2: Invalid Setting System Network 9475 Availability of LPD NIC 1: Valid mode client 2: Invalid...
  • Page 619 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network Windows 9517 BDC (Backup Domain UTY Maximum 128 letters mode authentication Controller) name No.1 of authentication Setting System Network Windows 9518 Windows domain of NIC 3: ON (Domain selected)
  • Page 620 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network DHCP 9581 Enabling server's IP NetBIOS over TCP/IP Name Server option (44) = mode address acquired by Primary and Secondary Wins NAME DHCP 1: Enabled 2: Disabled...
  • Page 621 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Maintenan RDMS 9605 Sending error SYS 0: Invalid mode contents of 1: Valid equipment Setting System Maintenan Remote-controlled 9606 Setting total counter SYS (Hour/Hour/Minute/Minute) mode service...
  • Page 622 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Maintenan RDMS Remote-controlled 9620 Saturday SYS 0: Invalid Mode service polling day 1: Valid Setting System Maintenan Remote-controlled Information of 9621 Setting of toner SYS 0: Invalid mode...
  • Page 623 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Maintenan General 9703 Error history display SYS Displays the latest 20 errors data Mode Setting System Network Scanning 9709 Default data saving SYS 0: Local directory mode directory of "Scan to...
  • Page 624 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Maintenan RDMS Call /Display function 9730 Service center call SYS 0: OFF Mode function 1: Notifies all service calls 2: Notifies all but paper jams Setting System Maintenan...
  • Page 625 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Maintenan Remote-controlled Automatic ordering 9750 Ordering method SYS 0: Ordered by FAX mode service function of supplies 1: Ordered by E-mail 2: Ordered by HTTP 3: OFF Setting...
  • Page 626 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Maintenan Remote-controlled Information about 9768 Order quantity of 1-99 mode service supplies toner cartridge C Setting System Maintenan Remote-controlled Information about 9769 Condition number of 1-99...
  • Page 627 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Counter 9787 Suspend when quota SYS Sets whether the process is suspended immediately or Mode is empty suspended after the job is completed if quota is used 0: Suspended immediately 1: Suspended after the job is finished Setting...
  • Page 628 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Network 9798 Temporary 99999 SYS Sets a temporary communication password. The mode communication password can be entered in alphanumeric characters password setting (A to Z, a to z, 0 to 9) up to 10 digits.
  • Page 629 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Finisher Interruption of 9810 Printing / BOX SYS When staple runs out while printing in the stapling mode stapling operation (no printing mode, sets whether printing is interrupted or printing is staple)
  • Page 630 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Off Device 9819 STAGE SSL SYS Sets whether SSL communication is enabled or mode interface Customization disabled for remote scanning. Architecture 0: Disabled 1: Enabled...
  • Page 631 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Paper Paper size setting 9844 Paper size series Refer to SYS 0: AB-series mode feeding setting content 1: LT-series <Default value> NAD: 1 Others: 0 Setting...
  • Page 632 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Image Default value setting Density in the scan 9898 Color 0-11 SYS 0: Auto 1: -5 2: -4 3: -3 4: -2 5: -1 6: 0 7: +1 8: +2 mode mode 9: +3 10: +4 11: +5...
  • Page 633 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General S-ACS operation 9934 Copy SYS 1: The number of contact control: 1 mode setting Continuous color control: 1 sheet 2: The number of contact control: 2 Continuous color control: 2 sheets 3: The number of contact control: 3 Continuous color control: 3 sheets...
  • Page 634 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General S-ACS operation 9934 Print SYS 1: The number of contact control: 1 mode setting Continuous color control: 1 sheet 2: The number of contact control: 2 Continuous color control: 2 sheets 3: The number of contact control: 3 Continuous color control: 3 sheets...
  • Page 635 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System General S-ACS operation 9934 Box, Others SYS 1: The number of contact control: 1 mode setting Continuous color control: 1 sheet 2: The number of contact control: 2 Continuous color control: 2 sheets 3: The number of contact control: 3...
  • Page 636 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System Finisher Stapling setting Short size 9937 Thick3 -100-100 SYS -100 to 100 mode Acceptable number of sheets exceeding upper limit Setting System Network E-mail...
  • Page 637 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Default mode setting Default setting (PPC) 9970 Original mode (Black) SYS 0: Text/Photo Mode interface 1: Text 2: Photo 3: Gray Scale 4: User custom mode Setting System...
  • Page 638 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System User Default mode setting Default setting (PPC) 9979 Color mode SYS 0: Auto color Mode interface 1: Black 2: Full color When the value of the code 08-9116 is "1: Enabled", "1: Black"...
  • Page 639 Sub- Default Acceptable Proce 05/08 Mode Element Item Subitem Code Details Contents element code value value dure Setting System 9987 Retention of fax SYS Sets whether the fax sending settings are retained or Mode sending settings not. 0: Clears all settings (The authentication screen is displayed if user authentication or department management is enabled.) 1: Clears all...

  • Page 640: Maintenance Utility

    Maintenance Utility Operating Manual Version 1.1 Maintenance Utility Operating Manual 42678819FU02 - 1/38...

  • Page 641: Table Of Contents

    Contents General Overview ........................3 Purpose..........................3 Overview ..........................3 System requirements ......................3 System configuration ......................4 Related documents ....................... 4 Operating Procedures ......................... 5 Starting the Maintenance Utility .................... 5 Printer connection ......................... 6 2.2.1 Printer search ......................... 6 2.2.2 Printer connection ......................

  • Page 642: General Overview

    1. General Overview Purpose This operating manual specifies the Maintenance Utility functions and describes how to use them. Overview This operating manual describes the Maintenance Utility functions and how to use them. System requirements : Microsoft Windows2000, XP, Vista, and 7 CPU/RAM : According to minimum configurations of every OS : 4MB disc space used...

  • Page 643: System Configuration

    System configuration The Maintenance Utility operates on a PC as shown in the picture below, controls the printer via Network, , and helps service personnel with maintenance. Related documents Specification classification Document name Drawing No. Remarks Maintenance manuals associated with each printer For information on the terms used in Maintenance Utility, refer to Appendixes Maintenance Utility Operating Manual 42678819FU02 - 4/38...

  • Page 644: Operating Procedures

    2. Operating Procedures Starting the Maintenance Utility Click "Startup.exe" to launch the Maintenance Utility. For information on the Maintenance Utility file structure, refer to Appendixes Maintenance Utility Operating Manual 42678819FU02 - 5/38...

  • Page 645: Printer Connection

    Printer connection This function searches for the printer for which maintenance is to be conducted and connects the printer. 2.2.1 Printer search After the Maintenance Utility is launched, the printer search/connection window appears. Printer search condition setting area Printer search result display area The printer search result display area in the printer search/connection window automatically shows the results of a search based on the previously set search condition.
  • Page 646 By clicking the [Help] button in the setting area of printer search conditions, a screen of printer search procedures is displayed. Maintenance Utility Operating Manual 42678819FU02 - 7/38...
  • Page 647 By setting a search method according to instructions in the screen of printer search procedures and clicking the [Discovery] button, printer search is started. Then, the status of setting area of printer search conditions changes into the following status, and discovered printers are displayed sequentially in the listing area of discovered printers.

  • Page 648: Printer Connection

    2.2.2 Printer connection After terminating printer search, select a printer you want to connect and click the [OK] button. (Printer connection is not allowed while searching is in process. Be sure to finish printer search (termination by clicking the [End Discovery] button is acceptable) and then carry out an operation for printer connection.) The window shown below appears during the printer connection operation.

  • Page 649: Maintenance Utility Main Window

    Maintenance Utility main window 2.3.1 Maintenance Utility main window Maintenance Utility starts up when printer selection is made as described in 2.2.2. Maintenance Utility Operating Manual 42678819FU02 - 10/38...
  • Page 650 (a) Title bar Indicates the name of the printer currently connected, the name of the connection port, and the printer status (b) Menu Refer to "2.3.2 Menu." (c) Toolbar Refer to "2.3.3 Toolbar." (d) Tree view Shows the list of functions supported by Maintenance Utility. Display the functions in each category by clicking on [ ] in front of the category name.

  • Page 651: Menu

    2.3.2 Menu The main window includes the following menu commands: (1) File(F) Exit(X) (2) View(V) Tool Bar(T) (3) Tool(T) Printer Discovery(D) Setting (S) (4) Help(H) Help Topics(H) About MuWin(A) iii. Support Models(S) <Explanation of functions> Description of function (1)-i Shuts down Maintenance Utility. (2)-i Shows or hides the toolbar.

  • Page 652: Maintenance Utility Setting

    2.3.3.1. Maintenance Utility Setting Maintenance Utility Setting makes various Maintenance Utility environmental settings. 2.3.3.1.1. Time Out tab This function settings the communication Time-out to printer. (1) Function screen Printer discovery time out input area Printer communication time out input area [Default] button Maintenance Utility Operating Manual 42678819FU02 - 13/38...

  • Page 653: Function Setting Tab

    2.3.3.1.2. Function setting tab This function switching the display functions. (1) Function screen Checkbox to switch display of standard/advanced functions Check-box to switch LED Head Compensated Data Download Function on or off (2) Switching standard/advanced functions Check the checkbox to enable advanced functions or uncheck it to disable. (The checkbox is unchecked at the first start up of the Maintenance Utility;...

  • Page 654: Function Procedures

    Function procedures The following describes how to use the individual Maintenance Utility functions. 2.4.1 Standard functions The followings are displayed as standard functions of the Maintenance Utility. 2.4.1.1. Board replacement functions The board replacement function provides the following functions related to the printer settings that need to be made when the board is replaced (a) PU board replacement function (Disabled when LED Head Compensated Data download function) (b) Two PU board setting functions...

  • Page 655: Pu Board Replacement

    2.4.1.1.1. PU board replacement This is a function for PU board replacement. The function uploads the settings from the PU board to be replaced and saves the data to allow settings to be downloaded to the newly installed PU board. At the time of replacement with an alternate device, you can copy board setting values to the alternative device using this function.
  • Page 656 (2) Entering an ID string An any string must be entered before the PU board setting value is uploaded and saved and before the saved PU board setting value is downloaded. When an ID string is entered, the [Upload and save the PU board setting value] and [Download the saved PU board setting value] buttons are enabled.
  • Page 657 (3) Uploading and saving the PU board setting value Click [Upload and save the PU board setting value] in the "PU board replacement - Menu" screen to upload and save the PU board setting value. If a PU board setting value of the same ID string has been saved, the following check window is displayed.
  • Page 658 When the PU board setting value is successfully uploaded and saved, the message shown below appears. PU board value has been uploaded and saved correctly. Click the [Make Text] button to generate in Text format to dump list of all uploaded PU board settings. If you click [Finish], the printer is disconnected, and you will return to the "PU board replacement - Menu".
  • Page 659 When the PU board setting value cannot be uploaded, the following error message is displayed. When the PU board setting value cannot be uploaded properly, the following error message is displayed. Click [OK] button in the error message window to display the following message. Could not upload or save the PU board setting value correctly.
  • Page 660 (4) Downloading the PU board setting value Click [Download the saved PU board setting value] on the "PU board replacement - Menu" screen to download the PU board setting value. It checks consistency of the saved PU board setting value that was selected in the ID string listing area, and if the value is not consistent, the following error message window is displayed.
  • Page 661 Click [OK] in the download confirmation window to download the saved PU board setting value. (The download operation may take several minutes. Do not perform any operation until the download operation is completed.) Downloading. Wait. When the PU board setting value is successfully downloaded, the download completion window shown below appears.
  • Page 662 If the PU board setting value cannot be downloaded properly, the following error message is displayed. Click [OK] in the error message window to display the following message. Failed to download the PU board setting value. Check the printer, then, try downloading again. If you click [Finish], the printer is disconnected, and you will return to the "PU board replacement - Menu".

  • Page 663: Pu Board Setting

    2.4.1.1.2. PU board setting In the case that the PU board replacement function can not upload set items of the PU board used before replacement, the PU board setting function sets necessary items respectively on the new PU board. Between the following items that are set up on a PU board, this function displays a setup screen for the item that is necessary for the connected printer and allows setting.

  • Page 664: Start Pu Board Setting

    2.4.1.1.2.1. Start PU board setting (1) Displaying the function screen Click "PU Board Setting" to display the "PU board setting – PU board setting start" screen. [Next] button Maintenance Utility Operating Manual 42678819FU02 - 25/38...

  • Page 665: Pu Serial Number Setting Function

    2.4.1.1.2.2. PU serial number setting function (1) Displaying the function screen Click the [Next] button on "PU board setting – PU board setting start" or on the previous function screen to display the " PU board setting - PU serial number setting " screen. (f) (f) (f) (f) PU serial number display area PU serial number input area...
  • Page 666 (2) Specifying the PU serial number to be set When the PU serial number to be set is entered in the input area to the right of "PU Serial Number:", the [Execute] button is enabled. 0AE44003128 PU Serial Number : (3) Setting the PU serial number After entering the PU serial number to be set, click [Execute] to set the PU serial number.

  • Page 667: Factory/Shipping Mode Setting Function

    2.4.1.1.2.3. Factory/Shipping mode setting function (1) Displaying the function screen Click the [Next] button on “PU board setting – PU board setting start” or on the previous function screen to display the "PU board setting – Mode Factory/Shipping" screen. Current mode display area Shipping mode [Execute] button Factory mode [Execute] button [Next] button (if there is a following function screen) or [Finish] button (if there is no following function...
  • Page 668 (2) Changing the mode Click the [Execute] button for the mode to set to display the confirmation window shown below. Check the mode to be set, then click [OK] to download the mode. If the [Do not show this message next time] checkbox is checked, this confirmation window will not be displayed the next time.

  • Page 669: Finish Pu Board Setting

    2.4.1.1.2.4. Finish PU board setting At the end of PU board setting, the "PU board setting – PU board setting finish" screen is displayed. [Finish] button Click the [Finish] button on the "PU Board setting – PU board setting finish" screen to initiate restart of the printer and the screen changes to the "PU Board setting - PU board setting start"...

  • Page 670: Board Item Setting Information

    2.4.1.1.3. Board item setting information This is a function to check information such as printer serial numbers, and the Factory/Shipping mode of the printer. Every setting of the printer can be checked by this function. (1) Displaying the function screen Click "Board item setting information"...

  • Page 671: Printer Maintenance Category

    2.4.1.2. Printer maintenance category 2.4.1.2.1. Send to File function Send the specify files. Displaying the function screen Click "Send to file" to display the screen for specify file sending. File designation area [Send] button Receive data display area [Receive] button File save check box Specifying a file to be sent When the file to be sent is specified, the [Execute] button becomes enabled.
  • Page 672 Using this file search window, specify the file to be sent and click [Open]. The full path name (starting with the drive name) of the selected file is indicated in the input area. (b) Entering the file name directly The name of the file to be downloaded can be entered directly in its input area of the specified-file sending function.
  • Page 673 (4) Receiving the response Click [Receive] button to receiving the device response and display the receive data display area. Checking the [Save the receive result in a file.] checkbox to display the Save As window, and save the response data to specified file. Maintenance Utility Operating Manual 42678819FU02 - 34/38...

  • Page 674: Appendixes

    APPENDIXES Maintenance Utility file structure (1) Applications MuWin.exe Startup.exe Extend3¥portmgrsrv.exe (2) Help files MuWinEnu.chm (3) Environmental setting files MuWin.ini (If the file attribute "read only" is checked, remove the check.) FX757.ini (when the read-only attribute of this is checked, uncheck it) Extend3¥setupsvc.sys Extend3¥Microsoft.VC80.CRT¥Microsoft.VC80.CRT.manifest Information.dat...

  • Page 675: B Limitations Of Maintenance Utility

    Limitations of Maintenance Utility Limitations of the host (PC) side (1) User restriction Log in as an administrator in Windows. The software cannot be run by a user without administrator’s privileges. (2) Limitations of Windows 2000 When using Windows 2000, confirm that it is installed with Service Pack 1 or later. When the printer is connected via USB using a version older than Windows 2000 Service Pack 1, the communication function may not operate properly.

  • Page 676: C Glossary

    C Glossary Term Explanation Printer control unit PU serial number Serial number stored in the EEPROM of a PU PU F/W F/W for operation of the PU Serial number on S/N label Serial number indicated on the outside of a unit Factory mode Factory test mode Shipping mode...

  • Page 677: D Process Flow

    D Process flow PU board replacement, (a) Procedures for uploading and saving board setting values Start up Maintenance The printer connection The board Enter an ID string and Uploading starts. Uploading ends, and The printer is Utility. dialog box opens, and replacement menu perform the upload.

  • Page 678: Revision Record

    "3.14 Pixel counter" has been added. Error code EA60 has been added. 5-19 The title for chapter 5.2.5 has been changed from "TopAccess related error" to "TOSHIBA Remote monitoring system error". 5-20 Error code 6013 and 6014 have been added.
  • Page 679 Ver03<2014.06.12> Page Contents Chapter 11 <05> Added code 7486-0~2 <08> Added code 3637~3641, 3642-0,2, 3643, 3644, 3646~3652, 3662~3665, 3875, 6088~6091, 6130~6134, 6136~6137, 6140~6145, 6500~6505, 6509~6514, 6519~6522, 6557~6576, 6587~6644, 6713~6725, 8642~8664, 8667, 8668, 8671~8674, 8728~8730, 8732, 8735, 8736, 8754, 8767-1, 8771, 8785, 8786, 8788~8790, 8792, 8795, 8797, 8799, 8826, 8827, 8830, 8831, 8833, 8835, 8999-4,5, 9963 Modified code 8710, 9344, 9973, 9975(Details)
  • Page 680 Ver02 Ver02<2013.06.21> Page Contents GENERAL The description has been changed. PRECAUTIONS The desk has been added. 3-39 The log list has been changed. "MANUFACTURE DATE" and "UNPACKING DATE" have been deleted. 4-39 The description has been changed. 5-21 "7117", "71B7" and "71B9" have been deleted. 5-25 The description has been changed.
  • Page 681 Ver01 Ver01<2013.03.18> Page Contents Trademarks The description has been changed. The name of staple cartridge has been changed. The description has been added. 4-29 The description has been added. The description has been changed. 6-21 The flow chart has been changed. The description has been added.
  • Page 683 1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN...

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