Related Manuals for InTouch Health Vici
Summary of Contents for InTouch Health Vici
- Page 1 InTouch Vici™ Nursing Reference Guide P/N: MA-20055-001 24/7 Technical Support (877) 484-9119...
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Page 2: Table Of Contents
Table of Contents Nursing Staff Orientation HIPAA Compliance InTouch Vici Overview Getting Started InTouch Vici Features Moving InTouch Vici InTouch Vici Display Adjusting the Head Height Tilting the Display Monitor Adjusting Speaker Volume and Muting Microphone Battery Status Monitor Power Cord Hook Pan Tilt Zoom Camera Storage Drawer Feature &... -
Page 3: Nursing Staff Orientation
InTouch Health will be the primary contact for all technical support. The phone number is on the back of the InTouch Vici head display and on the footer below. Follow the prompts to reach a technician. -
Page 4: Hipaa Compliance
HIPAA Compliance HIPAA Policies and Procedures As a business associate, InTouch Health is subject to the compliance of the law under §164.308 (Administrative Safeguards), under §164.310 (Physical Safeguards), and under §164.312 (Technical Safeguards) in that we maintain and transmit health information in electronic form in connection with transactions performed by the customer (covered entity). - Page 5 By default when saved, all captured images and video files are stored as encrypted files viewable only by the Provider Access Software user who captured them. All files whether encrypted or not should also be saved in the user’s InTouch Health Media Vault (folder) to provide added protection. Disclosure of PHI If the physician plans to transmit or copy stored images or video to other individuals or organizations, e.g., to a healthcare operator, the physician needs to abide by standard HIPAA codes governing who...
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Page 6: Intouch Vici Overview
Power Plug and Cord Used to power the InTouch Vici and recharge the batteries. Power Cord Hook Secures the power cord when moving the InTouch Vici to a new location. Specifies the manufacturer, model, serial number, regulatory body markings, Nameplate WEEE trash symbol, patent numbers, and power ratings. -
Page 7: Getting Started
CAUTION: If InTouch Vici is not plugged in, plug the power cable into a hospital grade electrical outlet. Within 2-3 seconds an audible tone will come from the base of the Vici. Then turn on the InTouch Vici tablet. CAUTION: The InTouch Vici device should be plugged in whenever possible so it is fully charged and ready for a consult. -
Page 8: Intouch Vici Features
VIII. Plug in the power cord. WARNING: Wheels may lock when Vici is in motion if lock is engaged accidentally. WARNING: InTouch Vici may tip forward if pushed with too much force when wheels lock. Please take care when moving to avoid damage or injury. -
Page 9: Intouch Vici Display
Network and system readiness can be displayed by pressing the “i” button located on the upper left-hand corner of the screensaver. CAUTION: Vici tablet can be removed using a 4mm Hex Allen Wrench. It is recommended to leave the device locked in place. Adjusting the Height... -
Page 10: Tilting The Display Monitor
Adjusting Speaker Volume and Muting Microphone he InTouch Vici speaker volume may be adjusted directly from the Integrated Speaker Microphone. Simply press the up and down volume buttons. The microphone can be muted by pressing the center button. The lights on the device will flash when microphone is muted. -
Page 11: Battery Status Monitor
5 hours. Power Cord Hook InTouch Vici is equipped with a hook for securing the power cord when in transit. WARNING: The power cord may pose a trip hazard if not properly secured prior to moving the InTouch Vici. - Page 12 InTouch Vici Features Storage Drawer Overview The InTouch Vici has a work surface and storage drawer. The storage drawer can be locked using a 4mm Hex Allen Wrench. NOTE: The Safe Working Load (S.W.L.) for the drawer is 1 kg.
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Page 13: Stethoscope Accessory (Optional)
PAIR by pressing (M) . This will bring up the menu shown. 3. Ask TAC to enter the PIN shown on the Stethoscope into the InTouch Vici endpoint and pair the two devices. NOTE: Please contact TAC at (877) 484-9119 for any assistance with pairing your devices. -
Page 14: Cleaning Procedure
Prior to cleaning camera lens, please use optical lens paper WARNING: Do not attempt to open or remove any parts of the InTouch Vici. To reduce the risk of electric shock, do not remove the cover. There are no user-serviceable components inside. Refer servicing and repair to qualified personnel only. -
Page 15: Troubleshooting And Error Messages
Troubleshooting and Error Messages Checking InTouch Vici Status Screen This will display WiFi connection, battery charge, and status: Tap for connectivity and status connection Battery Tap to return Wi-Fi Signal to main screen Status 24/7 Technical Support (877) 484-9119... - Page 16 Plug in the device. It is low on battery plug me in.” NOTE: InTouch Health offers 24/7 support by phone, email or live chat. See page 17 for Contact De- tails. Please contact TAC (Technical Assistance Center) at any time if you need assistance with InTouch Vici.
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Page 17: Contact Information
Contact Information 24/7 Live Chat http://www.intouchhealth.com/technical-support/ 24/7 Live Phone Support (877) 484-9119 24/7 Live Remote Assistance http://www.intouchhealth.com/technical-support/ E-mail Support ITHSupport@intouchhealth.com Authorized Representative in the European Union: Last Updated: April 2017 24/7 Technical Support (877) 484-9119... - Page 18 InTouch Health 7402 Hollister Avenue Santa Barbara, CA 93117 Ph: 805.562.8686 • Fax: 805.562.8663 www.intouchhealth.com 24/7 Technical Support (877) 484-9119...
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